Microtel Inn & Suites by Wyndham Hoover/Birmingham

Hotels
•
Microtel Inns & Suites
7.4 (378 reviews)
500 Jackson Drive , Hoover , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Roaches present
Bad odor

Categories

Cleanliness
5.79
Multiple mentions of roaches and a bad odor indicated poor cleanliness.
Service
8.76
Staff was described as friendly and helpful despite other issues.
Location
9.3
Location received positive feedback for convenience to shopping and dining.
Room Quality
5.75
Issues like odors, bugs, and noise complaints indicated poor room quality.
Amenities
7.78
Mixed feedback on amenities with some enjoyment in the jetted tub but overall dated properties.
Value for Money
7.74
Value was perceived as acceptable but diminished due to cleanliness and comfort issues.
Food and Beverage
6.79
Breakfast offerings were noted as lacking and not desirable.
Overall Experience
7.26
Overall experience was largely negative with significant complaints about cleanliness and bugs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:03

Property Description

Convenient Location near Shopping Centre
Located just 1 mile from the River Chase Galleria shopping centre, the Microtel Inn and Suites Hoover offers a prime location for guests looking to indulge in some retail therapy.

Comfortable Rooms with Modern Amenities
Each room at this Hoover hotel features a flat-screen cable TV and coffee-making facilities, ensuring guests have a comfortable and enjoyable stay. The perfect place to unwind after a long day of shopping or exploring the city.

Fitness Center and Business Facilities
Guests can stay active at the on-site fitness center or make use of the meeting and business facilities available. With a 24-hour reception, guests can enjoy a seamless and convenient stay at the Microtel Inn and Suites Hoover.

Book your stay now and experience comfort and convenience at Microtel Inn and Suites Hoover!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 378 reviews
Cleanliness: 5.79
Service: 8.76
Location: 9.3
Room Quality: 5.75
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.26
Q
Quentin • couple • us
7
2026-04-11 • via Nuitee
R
Robert • couple • us
7
2026-04-04 • via Nuitee
M
Madison • extended_group • us
1
2026-03-30 • via Nuitee
J
Jennifer • solo_traveller • us
9
Staff was very friendly and helpful. Overall great experience. Maybe just a few cleaning touch ups
Cons:

Could have been a LITTLE bit cleaner

2026-03-28 • via Nuitee
M
Mia • couple • us
9
2026-03-26 • via Nuitee
P
Pringle • family_with_children • us
8
It was a decent place to stay.
Cons:

The floor was not clean.

2026-03-25 • via Nuitee
D
Dr.Carlos • family_with_children • us
1
Pros:

The roads were very nasty and filthy

Cons:

They had a nasty attitude in the rooms was very filthy

2026-03-23 • via Nuitee
Q
Quentin • couple • us
1
2026-03-21 • via Nuitee
Q
Quentin • couple • us
1
2026-03-21 • via Nuitee
Q
Quentin • couple • us
3
2026-03-21 • via Nuitee
Q
Quentin • couple • us
3
2026-03-21 • via Nuitee
S
Sheila • couple • us
3
2026-03-15 • via Nuitee
K
Kim • family_with_children • us
1
This place should be shut down
Pros:

We didn’t end up not staying. It was absolutely disgusting. I expect a refund.

Cons:

Everything

2026-03-15 • via Nuitee
N
Niesha • family_with_children • us
1
Disgusting
Pros:

Nothing

Cons:

Everything

2026-03-15 • via Nuitee
D
David • family_with_children • us
8
It wasn’t bad.
Pros:

Brian

Cons:

Room was hot. Air didn’t cool very well

2026-03-09 • via Nuitee
K
Kent • solo_traveller • us
3
2026-03-08 • via Nuitee
T
Todd • family_with_children • us
7
2026-03-05 • via Nuitee
I
Inciarte • couple • us
6
2026-03-04 • via Nuitee
C
Chad • solo_traveller • us
2
Ill never stay there again
Pros:

The location was great.

Cons:

The first room I was assigned was dusty and had roaches. The second room was extremely dusty. It was late I was so tired and I knew I wouldn't get a refund so I just made the best of it

2026-03-04 • via Nuitee
D
DONALD • couple • us
9
2026-03-03 • via Nuitee