Microtel Inn & Suites by Wyndham Hoover/Birmingham

Hotels
•
Microtel Inns & Suites
7.4 (356 reviews)
500 Jackson Drive , Hoover , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Roaches present
Bad odor

Categories

Cleanliness
5.79
Multiple mentions of roaches and a bad odor indicated poor cleanliness.
Service
8.76
Staff was described as friendly and helpful despite other issues.
Location
9.3
Location received positive feedback for convenience to shopping and dining.
Room Quality
5.75
Issues like odors, bugs, and noise complaints indicated poor room quality.
Amenities
7.78
Mixed feedback on amenities with some enjoyment in the jetted tub but overall dated properties.
Value for Money
7.74
Value was perceived as acceptable but diminished due to cleanliness and comfort issues.
Food and Beverage
6.79
Breakfast offerings were noted as lacking and not desirable.
Overall Experience
7.26
Overall experience was largely negative with significant complaints about cleanliness and bugs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:03

Property Description

Convenient Location near Shopping Centre
Located just 1 mile from the River Chase Galleria shopping centre, the Microtel Inn and Suites Hoover offers a prime location for guests looking to indulge in some retail therapy.

Comfortable Rooms with Modern Amenities
Each room at this Hoover hotel features a flat-screen cable TV and coffee-making facilities, ensuring guests have a comfortable and enjoyable stay. The perfect place to unwind after a long day of shopping or exploring the city.

Fitness Center and Business Facilities
Guests can stay active at the on-site fitness center or make use of the meeting and business facilities available. With a 24-hour reception, guests can enjoy a seamless and convenient stay at the Microtel Inn and Suites Hoover.

Book your stay now and experience comfort and convenience at Microtel Inn and Suites Hoover!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 356 reviews
Cleanliness: 5.79
Service: 8.76
Location: 9.3
Room Quality: 5.75
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.26
J
Jason • solo_traveller • us
10
2026-02-14 • via Nuitee
T
Tenecia • couple • us
5
Not bad for the price but a face lift is needed
Pros:

The location was great

Cons:

The rooms needs to be upgraded badly my tub was rusted bad

2026-02-09 • via Nuitee
K
KL • couple • us
8
It was good but no breakfast
Pros:

It was nice

Cons:

Nothing

2026-01-26 • via Nuitee
K
Kevin • couple • us
7
Pros:

Location

Cons:

Internet couldn't log on

2026-01-24 • via Nuitee
C
Cody • couple • us
10
2026-01-23 • via Nuitee
S
Sarah • couple • us
1
2026-01-22 • via Nuitee
L
LaMarus • couple • us
1
2026-01-21 • via Nuitee
S
Susie • solo_traveller • us
1
Had to change rooms twice ended up not showering because roaches in the restroom and when I showed proof no accommodatio
2026-01-20 • via Nuitee
S
Susie • solo_traveller • us
1
Cons:

Had to sleep with roaches nd not be compensated for it. Then couldn’t shower due to roach eggs and water bugs on the floor of the shower. After changing rooms twice

2026-01-20 • via Nuitee
Z
Zach • family_with_children • us
2
Staff was nice and apologetic. But facilities were very bad and very dirty!
Cons:

When we arrived to our room it was 90+ degrees inside and dead cockroaches in the floor. I called the front desk to request another room. He apologized and brought us a key to another room. The next room seemed to be better initially. But later noticed black mold on and under the toilet seat. It was already late so I just cleaned it the best I could. We slept for a few hours and got out quickly the next morning. Very bad! Will not stay here again!

2026-01-19 • via Nuitee
K
Keyanna • couple • us
3
Don’t waist your money
Pros:

The location

Cons:

I Had to change rooms. First room bed wasn’t made and had a red stain on it same as the second room. Third room had hair on the floor, sink and tub. Red stain again on throw liner on bed. No hot or warm water. White stain on chair and mirror. I didn’t get no sleep because of noise. will never go back to the hotel and I waisted my money for nothing.

2026-01-19 • via Nuitee
O
OLUFEMI • solo_traveller • us
10
2026-01-19 • via Nuitee
J
Jill • couple • us
8
2026-01-07 • via Nuitee
K
Kiger • family_with_children • us
7
Watch.
Pros:

Location was good. Staff was nice. Room clean little out dated.

Cons:

Watch, I was charged 2 times for one night. I did get it refunded. But why the hassle?

2025-12-26 • via Nuitee
L
Lewis • couple • us
10
2025-12-17 • via Nuitee
J
Jason • extended_group • us
4
2025-12-10 • via Nuitee
D
Demanuel • family_with_children • us
1
Me and my family couldn’t take the odor or nastiness of bugs so we left
Pros:

No thing

Cons:

Bad odor and bugs

2025-12-06 • via Nuitee
J
Jephnei • couple • ke
1
Horrible
Pros:

The location

Cons:

The places was smelly, have roaches, breakfast was some lousy picks. The staff are rude and unprofessional

2025-11-21 • via Nuitee
L
Lewis • family_with_children • us
10
2025-11-19 • via Nuitee
N
Nicole • couple • us
1
Me and my husband didn’t even stay the night due to the smell in our room and me and him automatically (at the same time
Pros:

Nothing, it smelt really bad and we were the only people there minus workers.

2025-11-16 • via Nuitee