Hampton Inn Crossville

Hotels
•
Hampton Inn
8.4 (196 reviews)
64 Hospitality Drive , Crossville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms cited by multiple guests
Friendly, helpful staff (front desk praised)
Excellent location close to interstate and attractions
Good breakfast with variety
Pool and workout area available
Cons:
Occasional noisy AC units and highway noise at night
Some rooms had uncomfortable mattresses and visible carpet stains
Limited pool lounge chairs and pool not heated
Small refrigerators and missing luggage racks in closets
Reported instance of severe price gouging during an event

Categories

Cleanliness
8.6
Multiple guests repeatedly described rooms as very clean and 'extremely fresh and clean', though one review noted stained carpets and a dirty lobby area.
Service
9
Staff frequently praised as friendly, helpful and patient (front desk agent Lisa singled out); overall service sentiment is strongly positive.
Location
8.8
Consistently described as very convenient and close to the interstate and local attractions; some noise from proximity to main road/interstate noted at night.
Room Quality
7.6
Rooms were comfortable and clean for many, but several guests reported loud AC units, an uncomfortable/mattress-with-springs feel, small refrigerators and missing luggage racks; mixed-to-below-average room comfort.
Amenities
8.2
Pool and workout area were appreciated and breakfast had good variety, but the pool was not heated and there were only two lounge chairs noted; generally positive but with some limitations.
Value for Money
7.6
Mixed: many felt it was good value for the money, but a high-profile complaint about significant price gouging during a local event and a comment that the hotel is 'tad pricey' lower perceived value.
Food and Beverage
8.8
Breakfast repeatedly praised for variety and quality (egg omelette called out); generally positive F&B experience.
Overall Experience
8.6
Most guests reported a good overall stay and would recommend the hotel, citing cleanliness, service and location as strengths despite some noise and occasional room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Modern Amenities and Convenient Location

This Hampton Inn in Crossville offers a convenient location just minutes away from popular attractions like Stonhaus Winery and Centennial Park. The bright and spacious guest rooms, equipped with flat-screen TVs and crisp white linens, provide a comfortable stay for guests.

Relaxation and Recreation

Guests can start their day with a complimentary coffee in the lobby before enjoying the free Wi-Fi throughout the property. The hotel features a modern fitness centre for those wanting to stay active, as well as an outdoor pool and loungers for relaxation.

Convenience at Your Fingertips

For added convenience, Hampton Inn Crossville provides a well-appointed business centre and an on-site convenience store. Whether you're traveling for business or leisure, this hotel has everything you need for a comfortable stay.

Book your stay at Hampton Inn Crossville now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.4
Based on 196 reviews
Cleanliness: 8.6
Service: 9
Location: 8.8
Room Quality: 7.6
Amenities: 8.2
Value for Money: 7.6
Food and Beverage: 8.8
Overall Experience: 8.6
D
Derek • couple • us
10
Pros:

Cleanliness and Friendly staff

2026-09-14 • via Nuitee
K
KenS31 • Business • Rock Hill, South Carolina
4
WORST CASE OF PRICE GOUGING I'VE EVER EXPERIENCED
Pros:

The motel is situated within close proximity to the interstate, so access is excellent. The property is clean and comfortable, but really no better or no worse than similar properties. Mediocre free breakfast. Nice pool and workout area. Clean and comfortable room. Apparently, due to the Hwy 127 yard sale, this WAS THE WORST EXAMPLE OF PRICE GOUGING THAT I HAD EVER FALLEN VICTIM TO. $359.56 for one nights stay, for two adults. Never again!

2026-08-10 • via Tripadvisor
C
carol • solo_traveller • us
10
2026-07-23 • via Nuitee
J
J. Voros • solo_traveller • us
8
Good hotel for the money
Pros:

The hotel location is great. Minutes from a Buccees's too. The staff was so kind, and very helpful. Especially the front desk lady Lisa. She helped me out with a last minute situation and was so patient with me. Breakfast was great too. Good variety.

Cons:

Our hotel room had a loud air conditioning unit that made sleeping hard. Our mattress was uncomfortable because we could feel the springs in it.

2026-07-11 • via Nuitee
G
George • couple • us
8
Pros:

Staff very nice and helpful

Cons:

Refrigerator doesn’t store as much as other hotels and no luggage racks in closet

2026-07-06 • via Nuitee
L
Linda • couple • us
10
Great!
Pros:

Clean! Comfortable! Had everything we needed! And did I say clean!

Cons:

Nothing.

2026-07-02 • via Nuitee
L
Lori • couple • us
10
Pros:

Great location, comfortable bed, good breakfast!

2026-07-01 • via Nuitee
E
Eric • solo_traveller • us
9
2026-06-27 • via Nuitee
G
George • couple • us
7
2026-06-24 • via Nuitee
J
Jane • couple • us
9
I would definitely recommend this hotel.
Pros:

Clean and great customer service. The bed was very comfortable. The breakfast had a large variety of food choices.

Cons:

They had plenty of chairs but they only had two lounge chairs at the pool. The pool was nice but not heated. We were very close to the main road, right off the interstate, which made it noisy at night.

2026-06-22 • via Nuitee
P
Paul • family_with_children • us
10
2026-06-22 • via Nuitee
L
Lisa • couple • us
10
Quiet, comfortable, luxury.
Pros:

Lovely hotel with all amenities. Quiet, comfortable and extremely fresh and clean. Maybe a tad pricey for area.

Cons:

Nothing.

2026-06-21 • via Nuitee
W
Wendy • solo_traveller • us
10
Pros:

The location is very convenient.

2026-06-19 • via Nuitee
G
Gill • extended_group • us
10
Pros:

They made it feel like home

2026-06-14 • via Nuitee
V
Victoria • family_with_children • us
8
2026-06-13 • via Nuitee
A
Amanda • family_with_children • us
7
Overall my stay was good! The location was perfect.
Pros:

The location was close to the event we were attending.

Cons:

The carpets were pretty stained up. Additionally the tiled floor areas in the lobby was dirty and unkept. The AC unit was very loud and made loud noises all night long.

2026-06-07 • via Nuitee
S
Samuel • couple • us
10
2026-05-25 • via Nuitee
D
Diana • family_with_children • us
10
Great service
Pros:

Excellent! Loved the egg omelette

2026-05-25 • via Nuitee
C
Camilla • extended_group • gb
8
2026-05-24 • via Nuitee
D
Diane • solo_traveller • us
10
2026-05-18 • via Nuitee