Comfort Inn & Suites Tuscumbia-Muscle Shoals

Hotels
•
Comfort
8.2 (118 reviews)
5101 Highway 43 South , Tuscumbia , US
+1 256-248-0850

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location / close to points of interest
Friendly and accommodating staff
Comfortable rooms and beds (some guests)
Easy free parking
Quiet location (rooms backing residential areas)
Cons:
Multiple cleanliness problems (stains, hair, roaches, ants, musty smell)
Pool closed/maintenance issues
Breakfast / F&B issues (cold food, weak coffee, missing items, broken toaster)
Worn/dated room fixtures (patched holes, chipped paint, worn towels)
Occasional rowdy guests and limited breakfast seating

Categories

Cleanliness
6.5
Multiple reviews report serious cleanliness problems (hair and stains on bedding, visible filth on lampshades, ants, roaches, musty smell, ripped/worn towels and overflowing garbage). Several guests found rooms unclean, though some guests reported rooms felt comfortable/clean — overall noticeably below expectation.
Service
9
Staff are repeatedly described as friendly and accommodating and one review explicitly praises staff and room handling (connecting rooms). There is one report of unhelpful staff at the fitness center, but overall service sentiment is strongly positive.
Location
9
Location is frequently praised (close to Florence/points of interest, quiet backing onto a residence, convenient parking). Location sentiment is consistently positive across reviews.
Room Quality
9
Several guests describe rooms as comfortable with good beds and some desirable features (love seat, connecting rooms). There are also reports of lumpy beds, firm pillows, patched holes, chipped paint and antiquated fixtures. Overall guests more often note comfort, so rating reflects that mixed-but-generally-comfortable sentiment.
Amenities
7
Amenities issues reported: pool closed (algae), limited/broken breakfast equipment (toaster outlet broken), no USB outlets, ripped towels, and small/overcrowded breakfast area. Easy free parking is a plus; amenities are below ideal but not uniformly absent.
Value for Money
8.7
Some guests mention price concerns (festival pricing) and weak coffee, but many find the motel comfortable and appropriately priced for location and convenience. Overall perceived as fair-to-good value with occasional exceptions.
Food and Beverage
7.5
Breakfast gets mixed reviews: some guests call it decent (yogurt, fruit, eggs/sausage available), while others report cold food, missing items, ants, and weak coffee. Food/Beverage sentiment is slightly below average.
Overall Experience
8.9
Guest experiences vary from very positive (pleasant stay, friendly staff, comfortable rooms) to very negative (unsanitary rooms, roaches, algae-filled pool). Balancing frequent positive comments about location and staff with the notable cleanliness and amenity issues yields an overall positive-but-mixed experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn & Suites hotel is ideally situated near the Northwest Alabama Regional Airport, making it a perfect choice for travelers. Explore attractions like the Alabama Music Hall of Fame and Shiloh National Military Park just a stone's throw away.

Comfortable Accommodations and Amenities
Experience comfort in every room with amenities such as microwaves, refrigerators, and whirlpool bathtubs in select rooms. Enjoy the convenience of coin-operated laundry facilities and unwind in the seasonal outdoor pool after a day of outdoor activities.

Full-Service Amenities and Delicious Breakfast
Indulge in complimentary amenities like free coffee, a hot breakfast buffet, and access to the fitness center. Stay connected with free Wi-Fi and business services. Your stay at Comfort Inn & Suites promises relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 118 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 9
Amenities: 7
Value for Money: 8.7
Food and Beverage: 7.5
Overall Experience: 8.9
R
Ruth • family_with_children • us
9
2026-10-27 • via Nuitee
G
Gail • solo_traveller • us
10
Pros:

Very nice. We were happy with our room n staff was excellent.

2026-10-07 • via Nuitee
P
Parker • solo_traveller • us
7
2026-09-06 • via Nuitee
P
Pierre • couple • us
9
2026-08-12 • via Nuitee
T
Tamekaus • solo_traveller • us
8
There to celebrate my graduation and it was a nice pleasant stay!
Pros:

Not far from Florence and it was a clean and quiet location

Cons:

I was there the same time as girls softball team and they were a little rowdy but not too bad

2026-08-08 • via Nuitee
N
Nilsa • couple • us
10
2026-08-03 • via Nuitee
R
Roy • couple • us
9
Good stay.
Pros:

Very nice motel at a good location. Clean, quiet, safe, comfortable, good beds. Only had yoghurt and fruit, but other things looked good. Would stay again. Only negative was the weak coffee and the price, but Handy Festival was in town so I can understand.

2026-07-20 • via Nuitee
J
Joy • solo_traveller • us
9
Pros:

Staff very friendly and accommodating.
Easy free parking. Was able to get connecting rooms.

2026-06-25 • via Nuitee
S
Swenja • couple • us
10
2026-06-17 • via Nuitee
K
Kelly • family_with_children • us
4
Pros:

Comfortable stairway. Decent breakfast.

Cons:

Very firm pillows. Pool was not open in June. Small eating area- our party could not fit together for breakfast. Ripped/heavily worn towels. Multiple patched holes in wall and large areas of chipped paint throughout room and bathroom.

2026-06-08 • via Nuitee
A
Amanda • couple • us
3
Miserable
Pros:

The location was good.

Cons:

It was nasty.
We saw roaches.
The pool had algae so was closed but no notice at all.
The heat was on at the fitness center and the lady refused to help she had no clue.
The beds were lumpy.
Miserable.

2026-06-08 • via Nuitee
T
Troy • couple • us
1
Terrible! My wife and I left shortly after seeing are rooms.
Pros:

Nothing

Cons:

Rooms where not clean. Hair was on the bedding, sheets were stained and appeared not to have been changed. Rooms smelled mushy….

2026-06-08 • via Nuitee
R
Rebecca • family_with_children • us
3
Ick stay hotel
Pros:

Good location, one of the two only availabilities in the area when we needed to stay. Our room backed up to a residence so it was quiet.

Cons:

It was ick. The first room had snot or boogers on the wall of the bathroom, the lamp shades were so filthy and discolored. There were no USB outlets. The breakfast area was awful—there were eggs and sausage but they were cold, the outlet on the wall was broken as toaster also did not work. Only 1 side of the toaster even worked but you had to toast your food 3 times. Half the food was missing . The chairs were falling apart in the dining room. There were ants on the table by the window. All the tables were dirty. The garbage was overflowing.

2026-06-07 • via Nuitee
D
Dale • solo_traveller • us
7
Pros:

1st floor and close to my interest location

Cons:

Musty smell in the room. It wasn't intrusive but noticeable. The fixtures in the room are antiquated.

2026-06-03 • via Nuitee
J
Joy • solo_traveller • us
9
2026-05-27 • via Nuitee
J
JoEllen • couple • us
10
Pros:

Comfortable, clean room. Like having a love seat in the room.

2026-05-18 • via Nuitee
S
Steven • couple • us
10
Comfortable
Pros:

It was convenient and very comfortable

2026-05-16 • via Nuitee
L
Liliana • solo_traveller • pt
8
Pros:

O apartamento é muito bonito e tem tudo o que é necessário

Cons:

Enviaram imensas mensagens antes, durante e depois do check in, mas ninguém me respondeu a uma pergunta simples aqui No booking

2026-05-07 • via Nuitee
G
Gaddy • solo_traveller • us
7
2026-04-27 • via Nuitee
W
walters • solo_traveller • us
2
Do not stay here unless they remodel
Cons:

the beds were hard, there was a bug trap in the closet with what looked like a bug the tub looked dirty the walls in bathroom were dirty the pool was closed lids of some sort were in the bathroom sink drain the room was dark the halls were dark rug was ripped the phone didnt work the tv was way delayed to turn on the fridge was not very cold after turning up no maintenance man in the evening. My family had bites on legs. there were patches on my ceiling from i guess water leaks. They charge way too much for the condition of the property. I have stayed at multiple comfort inns without any issues but this was heavily neglected and does not deserve the name Comfort Inn.

2026-04-21 • via Nuitee