Comfort Inn & Suites Clinton - Jackson West

Hotels
•
Comfort
6 (443 reviews)
5010 Hampstead Blvd , Clinton , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Heated pool
Indoor pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location (multiple mentions)
Several staff members described as nice/helpful
Breakfast praised by multiple guests
Close to event/needs for some guests
Cons:
Poor cleanliness: mold, stains, dust, cobwebs
Room maintenance failures: broken TVs, AC, plumbing, doors
Indoor pool and hot tub dirty/cold/unusable
Booking/reservation/payment issues (had to pay twice/no refund)
Safety concerns (doors not locking, felt unsafe)

Categories

Cleanliness
2
Multiple reviews mention mold, stained sheets, dust, cobwebs, wet carpet and strange smells — overall cleanliness is poor.
Service
9
Several reviewers call staff 'nice' and 'helpful' and note good front-desk assistance; isolated reports of rudeness and unreachable phones exist but overall staff interactions are frequently positive.
Location
10
Location is repeatedly praised ('great location', 'loved the location', 'close to where I needed to be') and is a consistent positive across reviews.
Room Quality
2.5
Rooms have numerous issues: nonworking TVs and clocks, AC failures, doors that won't close, plumbing backups, and other maintenance problems — room quality is poor.
Amenities
3
Amenities are frequently criticized: indoor pool and hot tub described as dirty, cold and unusable; some breakfast items and dispensers not functioning properly.
Value for Money
6
Mixed signals: some guests appreciate proximity and occasional positives, but booking/payment issues (having to pay twice/no refund) and room problems reduce perceived value — overall moderate.
Food and Beverage
8
Breakfast is often called 'great' and waffles/coffee are noted positively, though there are repeated complaints about cold items, missing cream cheese, and empty/poor juice — generally favorable for breakfast offerings.
Overall Experience
7.5
Overall is mixed: strong positives for location and several helpful staff members but significant negatives around cleanliness, room maintenance and amenities lead to a below-expectation stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location & Nearby Attractions

The Comfort Inn & Suites hotel, located right off Interstate 20, offers easy access to various universities, casinos, and the airport. Guests can explore attractions like Mississippi Veterans Memorial Stadium and Ameristar Casino.

Modern Guest Rooms & Additional Amenities

The hotel's modern guest rooms are well-equipped with essential amenities like refrigerators, microwaves, and flat-screen televisions. Select rooms even feature whirlpool bathtubs and sofa sleepers for added comfort.

Free Breakfast & Indoor Heated Pool

Guests can start their day with a complimentary hot breakfast offering a variety of options. The hotel also boasts an indoor heated pool, perfect for relaxation after a day of exploring.

Book your stay at Comfort Inn & Suites for a convenient and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Location

Guest Reviews

6
Based on 443 reviews
Cleanliness: 2
Service: 9
Location: 10
Room Quality: 2.5
Amenities: 3
Value for Money: 6
Food and Beverage: 8
Overall Experience: 7.5
J
Jeffrey • solo_traveller • us
8
Pros:

Breakfast

Cons:

Bed

2026-11-07 • via Nuitee
D
Debbie • couple • us
8
2026-11-05 • via Nuitee
J
Joseph • couple • us
8
2026-11-03 • via Nuitee
K
Keeshan • couple • us
1
Awful
Pros:

Nothing but location

Cons:

Key didn’t work after several attempts! Front seat finally came a got me in! Door would not lock once inside, had to use top lock for protection. People next door were arguing loudly. Was told there was not another room available.

2026-11-02 • via Nuitee
C
Caterrah • couple • us
10
2026-11-02 • via Nuitee
J
Joseph • couple • us
9
2026-11-01 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-10-31 • via Nuitee
J
Jenna • family_with_children • us
2
Worst stay ever!
Pros:

Nothing

Cons:

Toilet backed up in room 320 and overflowed. Sink did not get hot water ever. TV was not working and needed a new screen. It flickered constantly when on making it difficult to watch a show. Everything unplugged even the desk light at night which was unsafe. Door did not fully close without slamming it shut. I found it open late at night when returning to sleep which weirded me out and made me feel unsafe. Curtains did not completely close foe darkness in room. Clock did not work when I plugged it in. Could not reach front desk using the phone when the toilet backed up. Overall, only thing good was it was close to where I needed to be for my family outing.

2026-10-29 • via Nuitee
E
Elias • solo_traveller • us
6
2026-10-22 • via Nuitee
B
Brittney • family_with_children • us
3
Cons:

Room was dusty, walls and furniture were dirty and room had weird smell.

2026-10-19 • via Nuitee
B
Brenda • couple • us
5
Pros:

In a great area

2026-10-17 • via Nuitee
N
Norris • couple • us
2
door key lock never worked, tv would come on and never play anything ac didn't cool
Pros:

waffles

Cons:

eggs were cold ham was cold orange and apple juice dispenser empty or just didn't work

2026-10-16 • via Nuitee
M
Marneisha • couple • us
2
2026-10-12 • via Nuitee
K
Keisha McLeod • solo_traveller • us
3
Won't go back
Pros:

The staff was nice.

Cons:

Our room had stained sheets, it was very dusty cobwebs on the ceiling fan. Found a toenail, the air conditioner was dirty and disgusting room smelled like mold.

2026-10-07 • via Nuitee
N
Nieshia • solo_traveller • us
1
Pros:

The location

Cons:

The way i booked a room ahead n confirmed it and when i got there they told me they didnt see my reservation. So i had to pay again and didn't get a refund.

2026-09-04 • via Nuitee
L
Lindsey • couple • us
5
Pros:

The guy working was nice.

Cons:

The TV didn't work in our room. We switched to another room. Then we realized in the middle of the night that our air didn't work good. We sweated all night. The indoor pool and hot tub were terrible. They both felt like an ice bath and the water you could not even see through. It was impossible to swim so the kids were disappointed.

2026-09-03 • via Nuitee
E
Eddie • couple • us
7
2026-08-26 • via Nuitee
D
David • couple • us
5
2026-08-24 • via Nuitee
J
Johnny • couple • us
9
2026-08-15 • via Nuitee
M
Michael • family_with_children • us
1
2026-07-24 • via Nuitee