Palazzo Rosenthal Vesuview Hotel & Resort

Hotels
8.6 (940 reviews)
Via Fossa Della Monica, 9 , Trecase , it

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Breakfast could be improved

Categories

Cleanliness
7.74
Some complaints about cleanliness and maintenance were raised, such as a broken toilet seat and general cleanliness issues.
Service
9.21
The staff were frequently praised for their kindness and helpfulness throughout the reviews.
Location
9.25
Reviews highlighted a beautiful location, close to attractions with great views.
Room Quality
8.2
Rooms were generally spacious and enjoyable, though some mentioned outdated facilities.
Amenities
8.73
The presence of a nice pool and good amenities was noted, though some small issues were mentioned.
Value for Money
8.69
Considering the overall experience, many found it to offer good value given the scenic location.
Food and Beverage
8.24
Mixed reviews on breakfast, some enjoyed it while others found it lacking.
Overall Experience
8.71
Overall satisfaction was high, with many expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:28

Property Description

Luxurious Accommodation with Spectacular Views
Palazzo Rosenthal offers spacious rooms with balconies and plasma-screen TVs, featuring classical Italian furniture and comfortable mattresses. An electronic system ensures convenience and comfort during your stay.

Relaxation and Recreation
Unwind in the garden or on the terrace with soft music and breathtaking views, or take a refreshing swim in the pool surrounded by sun beds.

Exceptional Dining and Events
Indulge in the hotel's own restaurant or host special events on the expansive outdoor patio. Let our dedicated staff enhance your experience, with pick up services available for your convenience.

Book now and experience the elegance and serenity of Palazzo Rosenthal Vesuview Hotel & Resort.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.6
Based on 940 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
C
Corry couple be
8
We waren er maar 1 dag na trip Calabria wegens nabijheid luchthaven maar je kan er zeker enkele dagen verblijven vr bezo
Pros:

Prijs-kwaliteit
Ligging
Zwembad
Vriendelijk perdoneel

Cons:

Restaurant is prijzig

2026-09-09 via Nuitee
E
Emma family_with_children gb
8
Lovely hotel with friendly staff who are willing go the extra mile for you
Pros:

The hotel was lovely with great views of Mount Vesuvious and the bay of Naples from our balcony.
The rooms were cleaned every other day and the breakfast was lovely with plenty of choice. Gianni was exceptional and went out of his way to make sure we had everything we wanted for breakfast such as boiling water for tea (Italians drink luke warm tea!!!). After the first day, he had it ready for us everyday without asking which was lovely.
The staff were very friendly and extremely helpful going out of their way to accommodate us. Luciano (manager) and Fabrizio were especially helpful when we needed lifts to the train station early in the morning to get to the train station to get to meeting points on time for trips we had booked.
The food in the hotel was lovely and not too expensive although I don't agree with them charging 3.50 euros per person for a cover charge when we were staying at the hotel. We ate there twice in the week we stayed.

Cons:

Although the hotel is very lovely, it is in a very remote area. The nearest train station is 2kms away. The hotel provide free lifts to and from the station during the hours of 8.30am and 7pm. They will also provide lifts out of these hours for a 20 euro fee. We asked for lifts a couple of times that were very early in the morning which they did for a bit more money.

2026-09-08 via Nuitee
C
Carlos Alberto family_with_children gb
10
Really good
Pros:

Claro, aquí tienes una versión natural en inglés británico, ideal para una reseña de hotel:

The service and attention from the owner and the hotel staff were first-class. Excellent hospitality and great attention to detail. Everything was absolutely immaculate. If you appreciate good taste, comfort and a high standard of service, this is definitely the place to stay.

2026-09-05 via Nuitee
S
Silvia couple at
9
2026-08-28 via Nuitee
I
Ian family_with_children gb
10
Great location and lovely staff.
Pros:

The owners were lovely and couldn’t do enough, made a fuss at dinner and loved chatting with the young gentleman who I forgot his name. Great location for Pompeii and Mount Vesuvius and loads of parking space which is free.

Cons:

When pool side bar is complete, it will be perfect.

2026-08-27 via Nuitee
G
Gavrila solo_traveller de
10
Pros:

Perfect place to relax.

2026-08-27 via Nuitee
J
JOHANNA solo_traveller fr
10
Pros:

Nous avons été très chaleureusement accueillis. Le patron est aux petits soins. L'établissement est très bien tenu et très propre. Notre chambre était joliment décorée et avait une belle vue sur le Vésuve. Excellente adresse.

Cons:

Rien

2026-08-27 via Nuitee
B
Bussi family_with_children it
8
Pros:

Struttura molto bella
Impatto positivo
Staff perfetto

Cons:

Divano letto un po' scomodo
Vasca/doccia non ideale

2026-08-24 via Nuitee
A
Adrien couple fr
9
Pros:

La vue est magnifique ! La chambre très confortable !
Le patron est exceptionnel et au petit soin de ses clients

Cons:

Des équipements à renouveler ( système radio et baignoire jacuzzi. Mais rien de grave globalement c’est très bien

2026-08-22 via Nuitee
M
Marina solo_traveller de
9
Tolles Hotel
Pros:

Ein sehr gepflegtes Hotel. Alles wird aller anschein nach, mit viel Liebe in Stand gehalten.

Cons:

Schade ist die Ruhezeit im Pool mittags und die Preise für die Getränke sind viel zu teuer!

2026-08-21 via Nuitee
B
Boris solo_traveller sk
8
2026-08-17 via Nuitee
S
Suzanne family_with_children nl
8
Fijn hotel met aardig personeel
Pros:

Fijne locatie erg mooi met uitzicht op de Vesuvius

Cons:

Dat we soms geen gebruik konden maken van het zwembad ivm een feestje.

2026-08-13 via Nuitee
G
Gianni solo_traveller it
8
2026-08-12 via Nuitee
A
Albert family_with_children be
4
Plus jamais
Pros:

La proximité de Pompéi et le personnel du petit déjeuner surtout le monsieur plus âgé! Encore merci à lui pour son accueil et sa gentillesse !

Cons:

Il n’y a pas deux piscines ou en tout cas pour nous seulement une de disponible… en plus, elle a des heures d’ouverture ! Sachant que pas de surveillance ça n’est pas vraiment compréhensible ! La Clim ne fonctionne pas bien du tout… et surtout le monsieur qui surveille l’hôtel la nuit est méchant, pas accueillant et limite vulgaire avec ses clients, je ne recommande donc pas du tout cet hôtel!!!

2026-08-12 via Nuitee
G
Gery extended_group be
8
2026-08-09 via Nuitee
L
liat solo_traveller il
10
Pros:

The staff was very kind. Helped with everything. Very helpful. Very knowledgeable. The atmosphere is relaxed. Inviting

Cons:

There was a problem with the air conditioner once, but it was taken care of.

2026-08-05 via Nuitee
E
Eden family_with_children nl
9
Heel fijn
Pros:

Netjes, lekker eten en aardige personeel

2026-08-05 via Nuitee
N
Nardelli solo_traveller ar
10
Altamente recomendable cenar en el hotel.
Pros:

Atendido por su dueño. Maravilloso lugar todo perfecto. Muy recomendable el hotel.

Cons:

Nada.

2026-08-05 via Nuitee
L
liat solo_traveller il
9
2026-08-05 via Nuitee
K
Karklins extended_group lv
10
2026-08-03 via Nuitee