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Convenient Location
Hotel Ibis Patong Phuket offers a peaceful retreat just moments away from the vibrant attractions of Patong. Enjoy the best of both worlds with a short walk to Bangla Road and the beach.
Entertainment and Recreation
Indulge in leisure with a refreshing swim in the large pool or partake in the lively entertainment programme. Explore the surroundings with bike rentals or venture further with the convenient car rental service.
Culinary Delights
Experience a culinary adventure at the Thai restaurant, offering a unique tapas-style menu for personalized dining. Unwind at the bar with your favorite drink, available 24/7 for your convenience.
Experience the perfect blend of relaxation and excitement at Hotel Ibis Patong Phuket. Book your stay now for an unforgettable getaway.
Please present the same credit card used to guarantee your booking when checking-in at the property.
Hotel Security Deposit is require and collect by front office upon arrival.
Pet-friendly! Travel with your pet maximum 10kg.
1st pet is free of charge, and 2nd pet is charged a fee of THB 500 per stay.
Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Room was neat and cozy.
Space for clothing was very limited. No closet.
I honestly don’t know what to say.
We arrived at this hotel at around 8:00 PM after a 16-hour non-stop bus journey. We were extremely exhausted. Our reservation was confirmed, and everything was supposed to be straightforward.
However, when we arrived, the receptionist refused to let us check in because my sister is under 18 years old and, according to them, she needed written consent from our father.
What made the situation even more frustrating is that my mother, my brother, and I were all with her. Our passports clearly show that we are siblings through our full names, and my mother’s name is listed as our mother. Despite this, the receptionist refused to acknowledge these obvious family relationships.
Instead of trying to find a solution, the very first thing she said was, “Should I cancel your reservation and refund your money?” I was shocked by this attitude. When I booked through Booking.com, there was absolutely no notice or warning that a minor traveling with her mother and siblings would require written consent from her father.
For comparison, we had just stayed in Bangkok before coming here, and we had absolutely no problems checking into our hotel under the exact same circumstances.
After a long argument, we spent more than two hours making phone calls to our family and to the Saudi authorities to obtain and send our family registration documents and birth certificate to prove our relationship. We were already exhausted from our journey, yet the staff showed no understanding or compassion.
To make matters even more suspicious, one day before our arrival, the hotel tried to cancel our reservation, claiming there was maintenance work. I refused the cancellation, and when we arrived, there was clearly no maintenance taking place at all.
This makes me seriously question whether we were treated unfairly because of our nationality or because we had booked the room at a very good discounted price through Booking.com.
good
nothing, but provide tooth paste and brush
Bir sıkıntı yaşamadık, herşey olması gerektiği gibiydi. Tesis temizdi. Kahvaltı yeterliydi. FP
الموقع والموظفين
عدم تنظيف الغرفه إلى إذا اتصلت عليهم ولا يضعون مناديل في الغرف ولا الحمام بس عند الوصول ولا يوجد سليبر حذاء للغرفه ولا شمسيه
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