Hotel Diego de Mazariegos

Hotels
9 (616 reviews)
Maria Adelina Flores 2, Centro , Tuxtla Gutierrez , mx

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Quality
Food and Beverage
Value for Money

Categories

Cleanliness
9.33
The room was clean, and cleanliness was frequently highlighted across multiple reviews.
Service
9.8
Staff were described as helpful and kind, indicating a very positive sentiment towards service.
Location
9.84
Excellent location was mentioned repeatedly, making it a standout quality.
Room Quality
8.29
Mixed reviews regarding comfort of mattresses with some complaints noted.
Amenities
8.82
Facilities were adequate; however, some were lacking, like air conditioning.
Value for Money
8.28
Some reviewers felt the price was excessive for the provided services.
Food and Beverage
8.33
Food quality was noted as not amazing.
Overall Experience
9.3
Overall, the experience was very positive despite some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:44

Property Description

Charming Colonial-Style Rooms
Hotel Diego de Mazariegos, located near San Cristobal Church, offers charming colonial-style rooms decorated with warm colors and classic furniture. Each room features modern amenities such as free Wi-Fi, cable TV, a safe, and a private bathroom with a hairdryer.

Diverse Dining Options
Guests can enjoy a culinary delight at the hotel's 2 restaurants, sports bar, and pub. Additionally, the hotel's prime location allows easy access to a variety of cafes, bars, and restaurants in the vibrant center of San Cristobal, just a short walk away.

Local Area Exploration
Immerse yourself in the beauty of San Cristobal de las Casas and its colonial buildings with the help of the hotel's friendly staff. The 24-hour reception is always ready to assist guests with city information and booking tours to explore the local area.

Book your stay at Hotel Diego de Mazariegos for a memorable colonial experience in San Cristobal de las Casas.

Important information:

Located just 492 feet from San Cristobal Church, Hotel Diego de Mazariegos has 2 buildings, offering charming colonial-style rooms with free Wi-Fi and cable TV. This 18th-century house features attractive courtyards and spacious conference facilities. In one building we have located the standar rooms with 2 double beds and the standar rooms with 1 king size bed, where the main front desk is locates, as the meeting rooms. Crossing the street is located the other building where are the colonial rooms with two double beds, the restaurant and the parking lot.

Each room at Diego de Mazariegos is decorated with warm colors and classic furniture. All rooms offer a safe, a telephone and a private bathroom with a hairdryer.

The hotel has 1 restaurant with mexican and regional dishes. You can also find a wide range of cafés, bars and restaurants within a 5-minute walk, in the center of San Cristobal.

Staff at the hotel’s 24-hour reception are happy to provide information about the city and book tours of the local area.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 616 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
P
pili • solo_traveller • es
9
Pros:

Está muy bien ubicado ,

Cons:

No tiene luz la habitación es muy tenue

2026-04-13 • via Nuitee
A
Alain • family_with_children • fr
10
2026-04-13 • via Nuitee
A
Alain • family_with_children • fr
10
2026-04-13 • via Nuitee
A
Amalia • family_with_children • mx
9
2026-04-10 • via Nuitee
M
M.Dolors • family_with_children • es
8
2026-04-06 • via Nuitee
V
Vallejo Heredia • family_with_children • mx
9
Cons:

A la hora del check in mal humor

2026-04-06 • via Nuitee
J
Juan Jose • extended_group • ec
10
2026-04-01 • via Nuitee
A
angel ivan • solo_traveller • mx
9
Ma
Pros:

Ubicación

Cons:

Precio calidad

2026-03-26 • via Nuitee
B
Begüm • solo_traveller • tr
10
Pros:

La ubicación del hotel es excelente. La habitación cuenta con todo lo necesario. El personal de recepción es siempre muy amable y servicial. Me fui muy feliz de mi estancia. Sin duda, si vuelvo a San Cristóbal, me hospedaría aquí nuevamente.

2026-03-26 • via Nuitee
L
Laura • family_with_children • fr
8
Pros:

L'hôtel possède de charmantes cours intérieures. Il est bien situé dans San Cristobal tout est faisable à pied. Le parking de l'hôtel est gratuit. La chambre était spacieuse.

Cons:

Très déçus pour le bruit !!! Les chambres ne sont pas du tout isolées pour contre le bruit. Simple vitrage, jour sous les portes. On entend la télé des voisins, les gens qui parlent dans le couloir. Une discothèque le soir. Des tirs (coups de fusil, pétards ?) régulièrement le jeudi matin de 4h du matin à 8h toutes les 10 minutes environ. D 'après le réceptionniste il s'agit de l'église mais n'est pas trop sur... Passez votre chemin si vous souhaitez vous reposer !

2026-03-26 • via Nuitee
M
Mirna • family_with_children • mx
10
2026-03-26 • via Nuitee
M
Melendez • couple • mx
6
Decepcionante.
Pros:

La ubicación es muy buena.

Cons:

La primera habitación que les dieron a mis papás de tercera edad estaba en el piso de hasta arriba en un rincón (a pesar de solicitar una cerca y accesible a su llegada a recepción). No tenía secadora de pelo, toalla de manos y no servía la caja fuerte. Los cambiaron una noche después ya que ellos estaban dispuestos a cambiarse de hotel. La segunda habitación estuvo bien.

2026-03-22 • via Nuitee
C
Cynthia • family_with_children • mx
5
Cons:

la habitacion con mucha humedad, la alfombra sucia , los colchones son viejos y no son nada comodos para dormir , y en recepcion no fueron amables, al comentarles , me sugirieron que esas eran las habitaciones estandar

2026-03-20 • via Nuitee
P
Pennisi • family_with_children • fr
9
Ottimo hotel in centro a San Cristobal
Pros:

Posizione pazzesca, centralissima
Il patio è spettacolare, ci siamo messe una mattina a fare colazione su uno dei tavolini e si stava proprio benissimo
La camera grande, due letti matrimoniali, balconcino che dava su una specie di cortile interno
Staff molto gentile

Cons:

C'erano un po' di formiche in camera nostra...
I letti purtroppo sono davvero scomodi, sembra che ci sia un'asse di legno proprio sotto un materasso non molto spesso... Quindi davvero duri

2026-03-15 • via Nuitee
D
Dora • family_with_children • us
7
Pros:

El colchón pésimo, muchas almohadas,y de muy mala calidad,,con 2 almohadas serian suficientes, pero de buena caludad

Cons:

Las Almohadas y el colchón los muebles del lobby muy incomodos

2026-03-15 • via Nuitee
B
Bavay • family_with_children • be
9
Pros:

Hotel colonial
Dans le centre
Petit déjeuner extra

Cons:

La douche et la baignoire : difficile de régler la température et le jet de l'eau 90

2026-03-12 • via Nuitee
B
Bavay • family_with_children • be
9
2026-03-10 • via Nuitee
T
Trejo • extended_group • mx
9
Pros:

El hotel tiene una excelente ubicación y las habitaciones son muy amplias. El personal es muy amable

Cons:

Las camas son un poco incómodas.

2026-03-08 • via Nuitee
B
Bavay • family_with_children • be
9
2026-03-06 • via Nuitee
B
Brandon • family_with_children • mx
9
2026-03-04 • via Nuitee