Hampton Inn & Suites Hartford-Manchester

Hotels
Hampton Inn
8.6 (445 reviews)
1432 Pleasant Valley Road , Manchester , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Inconsistent breakfast quality
Maintenance issues
Noisy guests

Categories

Cleanliness
8.35
Most reviews highlight the cleanliness of rooms, though some mentioned maintenance issues.
Service
9.05
Multiple reviews praised the friendly and helpful staff.
Location
8.85
Guests consistently noted the great location near shops and restaurants.
Room Quality
8.45
Rooms were described as comfortable and spacious, but with some maintenance concerns.
Amenities
8.65
Basic amenities were sufficient, with positive mentions of breakfast despite some inconsistencies.
Value for Money
8.45
Good value based on cleanliness and service, but some found certain aspects overpriced.
Food and Beverage
8.35
Breakfast received mixed reviews, with one day being excellent and another quite poor.
Overall Experience
8.65
General sentiment leaned positive, with a few noted issues but overall satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:12

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy an indoor pool, free Wi-Fi, and a 32-inch flat-screen TV in every room.

Stay Active and Productive: Take advantage of the gym, full-service business center, and on-site laundry facilities.

Spacious and Well-Equipped Rooms: Relax in rooms with a coffee maker, large work desk, ironing facilities, and a free weekday newspaper.

Experience the best of Manchester at Hampton Inn and Suites. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hampton Inn & Suites Hartford-Manchester under renovation From March 15, 2023 Until July 15, 2023. all facilities will remain open but guest rooms will be under renovation. Noise and water shutoffs should be expected.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 445 reviews
Cleanliness: 8.35
Service: 9.05
Location: 8.85
Room Quality: 8.45
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.35
Overall Experience: 8.65
M
marianne couple us
10
Enjoyed our stay
Pros:

Great hotel clean safe easy access to highway

Cons:

Nothing

2026-05-23 via Nuitee
C
Cindy extended_group us
6
Don’t bother staying here
Pros:

Convenient and clean.

Cons:

Front desk staff, same women on arrival & departure made us feel like we were not welcome. When asked to have 1 of the 2 rooms put on other couples CC she took their card. At departure it did not happen. Asked to have it fixed and her reply was they never gave her their CC. If you really need it , I guess I can do it. Our friends said Wow, nice service and left. She was very rude. We will not be back!

2026-05-18 via Nuitee
S
Shultz solo_traveller us
9
2026-05-17 via Nuitee
S
Steve couple us
5
Pros:

The breakfast was good with a variety of choices.

Cons:

Unfortunately our room was next to the elevator and whenever the elevator went up or down we could hear it in our room.

2026-05-16 via Nuitee
D
Donna family_with_children us
10
2026-05-04 via Nuitee
Y
Yan solo_traveller us
9
2026-04-29 via Nuitee
A
Anthony couple us
8
all satisfactory
Pros:

excellent--lots of choices

Cons:

instructions not in room for getting into television--time for breakfast, etc.--only one comfortable chair

2026-04-27 via Nuitee
N
Nicole family_with_children us
9
2026-04-26 via Nuitee
R
Robert solo_traveller us
10
2026-04-24 via Nuitee
T
Taylor family_with_children us
8
Very pleasant.
Pros:

Breakfast was great.

Cons:

The pool doesn't open until 9am, and we had to check out at 10am. It would have been great to spend more time swimming with my kids. I don't know why the delay, as there was no staff checking on the pool that we could ever see.

2026-04-24 via Nuitee
S
Samantha couple us
9
2026-04-22 via Nuitee
L
Lauren couple us
9
2026-04-22 via Nuitee
S
Shawn couple us
9
Excellent….location, location and location.
Pros:

Great location…close to Trader Joe’s, Whole Foods and Burton’s Bar and Grill…coffee shop and massage parlor in the adjacent strip mall.

2026-04-11 via Nuitee
B
Bianca family_with_children us
8
2026-04-09 via Nuitee
J
John solo_traveller us
5
2026-04-08 via Nuitee
T
Terri solo_traveller us
9
Overall a good stay-clean, great breakfasts, and convenient location, although soundproofing could be better .
Pros:

Location for me was great. The breakfast exceeded my expectations. Staff was friendly for New England

Cons:

I could hear doors close during the night. The toilet was low.

2026-04-07 via Nuitee
S
Scott family_with_children us
8
2026-04-07 via Nuitee
K
Kevin couple us
9
2026-04-06 via Nuitee
E
Elizabeth family_with_children us
3
Cons:

I specifically chose this hotel because it had a indoor pool. Shortly after getting in we realized a light fixture was floating in the deep.end that could of caused serious harm to my child and myself. We had to get out and not swim anymore. There was also a ant infestation in the pool area and there were ants everywhere which was disgusting.

2026-03-29 via Nuitee
S
Shawn solo_traveller us
9
2026-03-27 via Nuitee