Hilton Baltimore Inner Harbor

Hotels
Hilton Hotels & Resorts
8.5 (656 reviews)
401 West Pratt Street , Baltimore , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor breakfast quality
High price for ordinary room

Categories

Cleanliness
7.96
There were mentions of dirty wallpaper in the bathroom.
Service
9.93
Overall, the staff was friendly and went out of their way to assist guests.
Location
9.47
Multiple reviews highlight the great location close to stadiums.
Room Quality
8.42
Rooms were described as clean and comfortable, although a bit standard for the price.
Amenities
8.95
Amenities were standard and well-placed, enjoyed by guests.
Value for Money
7.91
Some guests felt that the price was not justified by the room quality.
Food and Beverage
6.46
The breakfast received negative feedback for quality.
Overall Experience
8.93
Guests generally had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:32

Property Description

Luxurious Accommodations
Experience a stay like no other at Hilton Baltimore Inner Harbor, where plush-top mattresses, down duvets, and exclusive Crabtree & Evelyn bath amenities await in every guestroom and suite.

Convenient Facilities
Take advantage of our 24-hour business center, indoor pool, and fitness center during your stay. Whether you're here for work or leisure, we have all the amenities you need for a comfortable visit.

Delicious Dining Options
Indulge in a culinary journey at our full-service on-site restaurant, serving breakfast, lunch, and dinner daily. Savor a variety of dishes while enjoying the convenience of dining right at the hotel.

Book now for an unforgettable stay at Hilton Baltimore Inner Harbor!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 36 per day.

Location

Guest Reviews

8.5
Based on 656 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.93
A
Amy couple us
10
Pros:

I felt very safe at the hotel. Loved that we had a view of Camden Yards from our room!

Cons:

I don’t like that I had to pay extra for parking after spending $600+ for the room

2026-04-15 via Nuitee
L
Lydia couple us
10
2026-04-11 via Nuitee
R
Regina extended_group us
7
Stayed overnight to attend a concert at the CFG Arena. The staff was pleasant and parking allowed fir charging of electr
Pros:

It was clean and no smells

Cons:

Locations close to the CFG Areana and restaurants

2026-04-07 via Nuitee
K
Kim couple us
10
2026-04-06 via Nuitee
A
A6778QKmichellel Family
10
Home away from home
Pros:

I sincerely love this hotel for its cleanliness, great customer service, location, and staff Each member of the Hilton staff provides impeccable customer service. Every one greets you when you walk in with a smile . My room was cleaned to perfection. I had no issues. I met with Jeff and Nikki at the bell Captin desk and they are true gems . Very friendly and so helpful. The location is close to everything. I will come back again.

2026-04-05 via Tripadvisor
C
Carolyn couple us
9
Beautiful hotel with amazing views of the ballpark!
Pros:

Location to Camden yards

Cons:

Paying for parking

2026-04-05 via Nuitee
A
AVBchick Couples
10
A Very Enjoyable Hotel and Restaurant
Pros:

Donnie in Guest Services never fails to greet you with a smile and get your room as efficiently as possible. We had a Camden Yards home plate view room and thoroughly enjoyed it. The hotel and room were spacious and clean. We had the buffet breakfast where Elba served us in a very professional and personable manner. Ben was also an excellent server the night before and suggested I order a salad with salmon, which was amazing! Kudos to the chef! 😊We enjoyed our stay and will definitely return.

2026-04-04 via Tripadvisor
B
blake couple us
9
2026-03-30 via Nuitee
S
Sarah couple us
6
2026-03-30 via Nuitee
S
sandra extended_group us
10
This Saturday I stayed at the Hilton because we had a fashion show there and everything was great
Pros:

The view the vibe of the hotel was very welcoming.

Cons:

Everything was great

2026-03-30 via Nuitee
J
johnski0504 Business
10
Exceptional Facility, Location and Team Members
Pros:

The Baltimore Hilton is an exceptional place to stay—perfectly located next to the convention center and just a short walk to the Inner Harbor. The convenience alone makes it a top choice, but what truly sets this hotel apart is its people.

From the moment you walk in, you’re welcomed like part of a community. Team members like Cin’Cere and Kasey create an immediate sense of warmth and assurance with their genuine hospitality. The guest experience is elevated even further by Folu, Kennedy, Mohammad, and Tiffany, who thoughtfully check in electronically to ensure everything is going well.

A special thank you to Tiffany, whose attentiveness and personalized communication via text made my stay especially comfortable. It’s those extra touches that leave a lasting impression.

At the bar, “T” stands out with a no-nonsense style paired with impressive multitasking—keeping service efficient while still engaging guests in lively conversation.

Behind the scenes, Val and Shirley maintain a spotless environment, particularly in the well-equipped fitness center, while Mihmet ensures the housekeeping team is fully supported and operating at a high level—no small task during a busy convention.

This isn’t just a hotel—it’s a team of professionals who genuinely care about the guest experience. Highly recommended.

2026-03-29 via Tripadvisor
F
franksA4385KT Business Grass Lake, Michigan
10
Great time, would visit again, should I return to Baltimore
Pros:

Nice place, clean comfy rooms. Nice lounge, good looking breakfast buffet, and omelette station

2026-03-29 via Tripadvisor
D
Dwayne solo_traveller us
10
2026-03-29 via Nuitee
Q
QtheDuchess Business Boston, Massachusetts
10
Great Hotel. I will definitely return.
Pros:

And this is coming from an avid traveler and country counter. What a fantastic hotel. I visited for the Phi Theta Kappa Catalyst Conference, and the entire staff was exceptional.
Most notably, Alex went above and beyond. While I was staying on the 11th floor and having trouble getting water, Alex personally stepped in, brought water to me, and completely resolved the issue. It genuinely brightened my day and left such a strong impression that I can’t help but sing the hotel’s praises.

2026-03-27 via Tripadvisor
D
deirdreh567 Business
10
Excellent experience and highly satisfied customers.
Pros:

Excellent service at your Hilton Baltimore from Cache, Chef Northan and all your staff today at breakfast. What a beautiful facility! We can’t wait to return. Your staff are happy, relaxed and so helpful. Each one deserve a raise!

2026-03-26 via Tripadvisor
2
263allisonj Business
10
Gr8 stay
Pros:

Linda was wonderful kind helpful we so appreciated her she was lucky as was our stay gr8 service

2026-03-22 via Tripadvisor
L
lewiso385 Business
10
Great Room Service
Pros:

Hilton Baltimore Inner Harbor. Service by Joanne Bordes was spectacular.

2026-03-21 via Tripadvisor
I
I5831IBnicolel Business
10
Great customer service
Pros:

Chef Northan, did a great job of taking care of me and my colleague and made us really feel important. I also noticed him giving special attention to someone who came close to the end. He went out of his way, to fix her omelets . He's a great staff addition.

2026-03-21 via Tripadvisor
S
stacysF7757SV Friends getaway
10
Phenomenal Customer Service
Pros:

I haven’t even arrived for my stay yet, but I wanted to take the time to publicly thank Daniel (front desk/reservations/customer delight) for helping me with a snafu with my reservation at the last minute! He was thoughtful and patient with me, took time to understand my dilemma, and brainstormed different ways to help resolve the situation. Thank you, Daniel, for helping navigate a difficult situation with calm, positivity, and humor!

2026-03-19 via Tripadvisor
T
temii2026 Business
10
Great service.
Pros:

Great omelette made by Chef Northan. Excellent and very friendly service at breakfast.

2026-03-18 via Tripadvisor