Hilton Garden Inn Casper

Hotels
•
Hilton Garden Inn
8.2 (263 reviews)
1150 North Poplar Street , Casper , US
+1 307-266-1300

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good central location (near downtown and college)
On-site restaurant and good breakfast
Renovated lobby/bar and pleasant atmosphere
Generally good value/price
Cons:
Very soft/squishy beds and soft pillows
Room maintenance issues (noisy AC, weak fridge, cigarette smell)
EV charging stations not working
Run-down shower/tub in at least one room
Pool/hot tub area floor very slick when wet
Occasional dirtiness reported
Some stays experienced noise or service failures (room assignment issues)

Categories

Cleanliness
7.2
Mixed reports: several guests said rooms and public spaces were clean, but there are multiple complaints about cigarette smell in a bathroom, run-down shower/tub, and at least one report of general dirtiness and a very slick pool area floor.
Service
8.8
Consistently praised across reviews: front desk described as welcoming, accommodating and helpful; staff went out of their way with requests (blankets, breakfast vouchers) and were noted as excellent in service.
Location
8.8
Multiple positive mentions: centrally located, close to downtown, Casper College, park and walking paths — convenient for visitors.
Room Quality
6.8
Mixed to negative: some guests called rooms nice and spacious, but several issues reported — very soft/squishy beds and pillows, noisy air conditioner, refrigerator not cooling well, room smoke odor, and other maintenance details poorly managed.
Amenities
8
On-site restaurant and bar are repeatedly praised and the hotel has been renovated, but there are notable amenity failures (EV charging stations not working, slick pool area floor, some maintenance issues).
Value for Money
8.6
Multiple guests felt the price was excellent and the stay represented good value — especially given quality of rooms after remodel and the quality/value of breakfast and restaurant offerings.
Food and Beverage
8.8
Frequently highlighted as a strength: restaurant and breakfast received strong praise for food quality, selection and value; bar drink selection noted as broad.
Overall Experience
8.6
Generally positive overall: many guests described pleasant stays and exceeded expectations, thanks largely to staff and food; a minority reported significant negatives (smoke smell, noisy or dirty rooms) that lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Modern Amenities
The Hilton Garden Inn Casper offers modern amenities such as free Wi-Fi, flat-screen cable TV, and a fully equipped gym.

Dining Experience
Enjoy delicious meals at The Great American Grill restaurant and unwind at the Pavilion Lounge with a wide selection of beverages.

Convenient Location
Located near popular attractions like Casper Events Center and Three Crowns Golf Course, our hotel provides easy access to explore the city's landmarks.

Book now for a memorable stay at Hilton Garden Inn Casper and experience comfort and convenience at its best.

Important information:

Upon check-in, a photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPR

Location

Guest Reviews

8.2
Based on 263 reviews
Cleanliness: 7.2
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 8.6
C
Charles • couple • us
10
Pros:

Staff was great, helpful

2026-10-15 • via Nuitee
E
Elizabeth • family_with_children • us
8
I would stay there again based on location, amenities, and nice rooms for an excellent price!
Pros:

We stayed in Casper to visit Casper College. The proximity to downtown and the college was good. Nice room and glad there was a restaurant in the hotel. Nice remodel. Nice lobby.

Cons:

Beds were really soft and squishy.

2026-09-14 • via Nuitee
R
Roanco • solo_traveller • us
10
2026-09-10 • via Nuitee
D
Dayla • solo_traveller • us
10
2026-09-08 • via Nuitee
D
Dan • family_with_children • us
10
2026-09-07 • via Nuitee
S
SUZANNE • couple • us
10
Pros:

It was fine. It had a place to eat inside so that was nice after a long day.

2026-09-04 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Wonderful experience. The staff was great. The restaurant was good food, selection, and value.
Pros:

Close to downtown and a great park and walking path along the river.

Cons:

The pillows were too soft for my liking but that’s personal preference so not a bad thing

2026-08-25 • via Nuitee
T
Tyler • family_with_children • us
8
Cons:

The shower and tub were both run-down.

2026-08-24 • via Nuitee
S
Sue • couple • us
10
Hilton Gardens- BEST choice in Casper, WY!
Pros:

The front desk staff person was very welcoming and accommodating. She invited us to check back with her personally the next morning for breakfast vouchers, which she had available for us as promised. My husband requested an extra blanket as we left for dinner. It was on our bed when we returned. The lobby, bar, and restaurant environment was lovely post-renovation. The staff was excellent in service throughout our stay. Our group of four really enjoyed our conversation with each of them. The bar’s drink selection was broad and the breakfast was really good. Special requests were met with a smile and great humor. This is the third time I’ve stayed at this hotel on an annual basis to meet up with old friends, and this visit definitely exceeded my expectations.

Cons:

I would have preferred a choice of firmer pillows. This wouldn’t keep me from staying there, but it’s the only thing I can think of that I would change. I imagine, however, that if I had made a request, they would have offered me new pillows. That’s my bad!

2026-08-10 • via Nuitee
H
Hannah • solo_traveller • us
7
Pleasant but not all ammenities available
Pros:

It was clean and centrally located. Staff was friendly, never had trouble with parking.

Cons:

The main reason I picked the property was that it had electric car charging stations listed online, but upon arrival I was told they don’t work and they have not worked in a long time. Though staff were friendly and told me where to find alternate charging stations, they were aware that the online description didn’t match reality and didn’t seem to care about it that much. This would not be that big a deal, except that there are very few charging options between Cheyenne and Casper.

2026-07-19 • via Nuitee
T
Teriann • couple • us
10
2026-07-19 • via Nuitee
R
Richard • solo_traveller • us
5
Brief and enough
Pros:

Quiet and tidy

Cons:

Details: can’t turn on the shower without getting wet because the wrong door is fixed. There is no pen in the room or any other writing material. The refrigerator barely cooled, even when turned up to the maximum. The selections are available. Television are terrible overall, the room was fine but the details were not well managed.

2026-07-13 • via Nuitee
D
darrians2026 • Business
2
Disappointed
Pros:

After checking in, my key card didn’t work. Got it resolved at the front desk but when I got back to my room it was occupied. Went back to the front desk and they said the best they could do is downgrade me from a king suite to a double queen room. It was already 9 PM and I was tired from working all day so I agreed. After finally getting to my room the bathroom smelled like cigarette smoke. I stay in Hilton’s about five times a month for work and this one was not great.

2026-07-02 • via Tripadvisor
D
Daniel • family_with_children • us
7
2026-07-02 • via Nuitee
L
Lucy • solo_traveller • gb
4
2026-06-29 • via Nuitee
T
Traci • couple • us
8
Cons:

Noisy air conditioner in room:)

2026-06-25 • via Nuitee
B
Bestlittledog • Solo travel • Santa Barbara, California
10
A pleasant surprise
Pros:

Although nothing fancy, this hotel ticked all the boxes. All hotel staff were very nice. Most pleasant surprise was the quality of the breakfast and dinner in the small restaurant next to the lobby. My room at the back of the hotel was quiet and spacious.

2026-06-14 • via Tripadvisor
R
Ronald • couple • us
3
Very uncomfortable stay will not stay in a hilton garden inn agsin
Pros:

Nothing very dirty and noisy

Cons:

Dirty noisy staff sucks

2026-06-05 • via Nuitee
C
Clifford • solo_traveller • us
10
2026-06-01 • via Nuitee
J
Jayme • couple • us
10
2026-05-22 • via Nuitee