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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Heated pool
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Ski lift privileges
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Snow sports gear
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Swimming nearby
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Pool toys
Review Highlights
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Property Description
Convenient Location near Attractions
This Lenox, Massachusetts hotel offers proximity to historic Lenox town centre and various area attractions. Explore museums, historical sites, and recreational activities just a short distance away.
Complimentary Amenities and Comfortable Accommodations
Enjoy a variety of free amenities at the Hampton Inn and Suites Berkshires-Lenox, including a delicious hot breakfast and a rejuvenating night's sleep on Cloud Nine beds. The modern accommodations ensure a comfortable stay for all guests.
On-Site Recreation and Relaxation
Relax and unwind at this hotel with access to a fitness centre, indoor swimming pool, and a welcoming lobby with a fireplace. Perfect for unwinding after a day of exploring the nearby attractions.
Book your stay now at the Berkshires-Lenox Hampton Inn and Suites for a memorable and comfortable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$15 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location, comfortable & clean, great breakfast, friendly helpful staff pet friendly lots of amenities nearby
There was some work been done on the property but didn’t effect our stay or disrupt us in any way. Wish they had a hot tub too but the pool was heated and my kids loved swimming
The breakfast was good but the scrambled eggs were not hot.
La comida
El ascensor suena al parar
Pool was very nice. Coffee and water good to have.
Water pressure in shower head in room was terrible. Host was not very friendly. Eggs not good at all.
One of the highlights of the stay
All was fine
Please add Electric Vehicle charging and I’ll come back
I was disappointed to learn that the pool was not available, and I was not notified beforehand. But the atmosphere at the hotel was very pleasant, peaceful and friendly.
The pool was not open, and I was not notified beforehand. The pool was one of the reasons that I booked this hotel
It was good as usual.
Varity as good
Had good mix of food
Property was undergoing repair and renovation.
Rates was still as normal.
Space was nice as was location and breakfast area.lovely staff, tried hard.
Hotel is under renovation and this was not clear in listing at all. Noisy work right down the hall
On a slow weeknight when we checked in, it was cold, but heater sounded like a jet taking off. They did fix that, but heater went off several times that night.
Shower head dribbled a very weak stream of barely warm water. .upon touching this the shower head fell off! Cleaned it out and thought it was working, butter and water flow too weak to wash my short hair. The option was made to switch rooms, but we already had unpacked for the one night stay - so just felt silly to change.
I fixed shower enough to. Rinse off, but they admitted in the morning they had just had a plumber there and he had messed up and the water flow was tota la
Staff were very nice. Rooms were clean and quiet. Nice breakfast also!!!
Nothing
Clean and bright
Great experience overall. Housekeeping was detailed with beautiful and thoughtful touches throughout the room. Front desk agent was friendly and acknowledged status at check in. Breakfast was great - appreciate the hard boiled eggs being peeled!
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