Hampton Inn & Suites Berkshires-Lenox

Hotels
•
Hampton Inn
9.2 (432 reviews)
445 Pittsfield Road , Lenox , US
+1 413-499-1111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Issues with breakfast quality
Pool unavailable during stay
Cleanliness not consistent

Categories

Cleanliness
8.75
Some guests noted cleanliness issues, but overall clean.
Service
9.72
Staff were very friendly and professional, contributing positively to the experience.
Location
10
Conveniently located for local attractions, contributing positively.
Room Quality
8.71
Room comfort was mentioned positively, but some issues with amenities.
Amenities
8.74
Pool was not available during the stay, lowering the score.
Value for Money
9.2
Satisfactory value considering location and cleanliness.
Food and Beverage
8.75
Breakfast quality received mixed reviews, indicating room for improvement.
Overall Experience
9.74
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:07

Property Description

Convenient Location near Attractions

This Lenox, Massachusetts hotel offers proximity to historic Lenox town centre and various area attractions. Explore museums, historical sites, and recreational activities just a short distance away.

Complimentary Amenities and Comfortable Accommodations

Enjoy a variety of free amenities at the Hampton Inn and Suites Berkshires-Lenox, including a delicious hot breakfast and a rejuvenating night's sleep on Cloud Nine beds. The modern accommodations ensure a comfortable stay for all guests.

On-Site Recreation and Relaxation

Relax and unwind at this hotel with access to a fitness centre, indoor swimming pool, and a welcoming lobby with a fireplace. Perfect for unwinding after a day of exploring the nearby attractions.

Book your stay now at the Berkshires-Lenox Hampton Inn and Suites for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

9.2
Based on 432 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.74
M
Madison • extended_group • us
3
Pros:

not impressive at all. Breakfast was not Bad per se.

2026-10-30 • via Nuitee
C
Carla • solo_traveller • us
7
Average hotel.
Pros:

Location and it was clean. Great breakfast staff.

Cons:

I had a lukewarm shower at best and the colleague who checked us in was not personable.

2026-10-27 • via Nuitee
C
Calanit • couple • il
10
2026-10-26 • via Nuitee
S
Sebastian • family_with_children • de
7
2026-10-24 • via Nuitee
K
kyle • couple • us
5
Pros:

Room we got eventually was very nice and spacious
The morning clerk was very nice

Cons:

Had to wait thirty minutes at 2145 at night because front desk was not manned
Was assigned the wrong type room
Breakfast was subpar and the eggs were terrible
Night guy Oliver was rude

2026-10-16 • via Nuitee
P
Peter • solo_traveller • ch
8
2026-10-14 • via Nuitee
L
Lynne • solo_traveller • us
8
Good value for the price
Pros:

Location was perfect. My destination was easily accessible. Staff wad friendly and helpful.

Cons:

The carpet definitely needed cleaning. Dark color couldn't cover up the less than clean appearance.

2026-10-10 • via Nuitee
M
Marie • couple • us
9
2026-09-18 • via Nuitee
M
Menezes • extended_group • us
7
A comfortable stay in a great location, with friendly staff, a good breakfast, and plenty of restaurants nearby—highly r
Pros:

Very neat & clean. Friendly staff and lovely breakfast.

Cons:

The stay in the property was very relaxing.

2026-09-16 • via Nuitee
D
david • couple • us
10
Pros:

It was fine.

Cons:

They used to have bananas

2026-09-13 • via Nuitee
H
Harry • couple • us
8
The room was nice, clean and organized. Temperature control was an issue.
Pros:

Secluded and private

Cons:

N/A

2026-09-12 • via Nuitee
T
Timoithy • couple • us
1
don' stay here
Pros:

reception staff were not friendlt at all

2026-09-11 • via Nuitee
M
Markus • couple • de
5
2026-09-10 • via Nuitee
P
Pam • extended_group • us
5
Miserable.., still paying for the sofa bed
Pros:

Breakfast was good

Cons:

We had reserved a room w 2 queen beds but ended up w a king and sofa bed. Neither of us slept all night, the sofa bed was horrible and right next to the air conditioner.

2026-09-08 • via Nuitee
K
Kathleen • extended_group • us
10
2026-09-07 • via Nuitee
D
Dan • couple • us
9
2026-09-07 • via Nuitee
P
Patrick • solo_traveller • cr
5
Pros:

Night manager was great.
Suggested we park our motorcycles in front of the door to be covered by the safety cameras.

Cons:

Expensive for a small business hotel room.

2026-09-07 • via Nuitee
C
Caleb • couple • us
10
2026-09-01 • via Nuitee
T
Tina • couple • us
9
2026-09-01 • via Nuitee
M
Marty • couple • us
9
2026-08-28 • via Nuitee