Aloft by Marriott Philadelphia Airport

Hotels
•
Aloft
7.5 (640 reviews)
4301 Island Avenue , Philadelphia , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location near the airport
Colorful and fun decor
Cons:
Cleanliness issues
Unfriendly service at check-in
Undisclosed fees

Categories

Cleanliness
5.75
Multiple reviews noted cleanliness issues, including dirty bathrooms and a general lack of upkeep.
Service
6.75
Mixed experiences with staff courtesy; some comments pointed to an unfriendly service at check-in.
Location
8.75
The location is convenient, especially for airport access, and is generally considered a positive aspect of the stay.
Room Quality
7.75
While some rooms were clean, issues like mold and the condition of hotel amenities lowered the overall perception of room quality.
Amenities
7.75
Some amenities such as the indoor pool and bar had issues, which impacted guest satisfaction.
Value for Money
7.75
The charges and undisclosed fees led to some frustration, affecting perceived value.
Food and Beverage
7.75
Mixed feedback on the food and beverage service; some convenience was noted.
Overall Experience
7.75
The overall experience received a range of feedback, with a solid but unsatisfactory conclusion for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:44

Property Description

Convenient Location and Amenities

Located just 5 miles from Philadelphia City and a short 5-minute drive to the Philadelphia International Airport, Aloft Philadelphia Airport offers a prime location for travelers. Enjoy the convenience of free airport shuttle services and unwind at the on-site bar after a long day of travel.

Modern Features for Guests

With an indoor pool, kids program, 24-hour snack center, guest car wash, gym, and business center, guests have everything they need for a comfortable stay. The pet-friendly policy ensures furry friends are welcome too.

Comfortable Guest Rooms

Relax in guest rooms equipped with a 42-inch flat-screen TV, in-room movies, video games, coffee maker, and refrigerator. Explore nearby attractions like the Please Touch Museum, Liberty Bell, and Independence Hall, all just a short drive away.

Book your stay at Aloft Philadelphia Airport for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

7.5
Based on 640 reviews
Cleanliness: 5.75
Service: 6.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
W
Wojciech • solo_traveller • us
1
Pros:

Nothing. This was the worst hotel experience of my entire life.

Cons:

Nobody seems to maintain this hotel, and neither management nor staff appear to care about their guests or their experience.

We were given a room with a bed that someone had urinated on. The cleaning staff simply changed the sheets and gave the same room to another guest. We were moved twice in the middle of the night with our little baby, and we were supposedly promised a full refund. However, my card was charged as if nothing had happened.

Don't expect to be able to speak with a manager. We tried to address the situation at checkout and followed up a few days later, but nobody seemed to care or even want to hear our complaint.

This was a disgusting and completely unacceptable experience. Avoid this hotel whenever possible.

2026-10-15 • via Nuitee
L
Lisa • solo_traveller • us
8
There when I needed it.
Pros:

Comfortable room, dark, quiet, nicely outfitted. The staff was wonderful! Extra shout out to Earline in the kitchen. She was absolutely delightful. The shuttle was convenient and the drivers were superb.

Cons:

Two of the lights in my room didn't work, which wasn't a huge deal. The bigger concern is that I booked last minute through booking.com because of a canceled flight. My total with taxes and fees was $147. When I got to the hotel I was charged $197. Not okay, but I was just too exhausted to argue it.

2026-10-14 • via Nuitee
C
Carmen • extended_group • pr
1
Desapointed
Pros:

Close to the airport

Cons:

Rooms are not clean and lack of urgency to solve a problem.
When I arrive the bathroom was dirty with Popo 💩 I call front desk and no one came so I call again to request a new room. I have to pack again to move all my stuffs to a very distance room… no one help me.

2026-10-14 • via Nuitee
C
Christopher • family_with_children • us
9
2026-10-10 • via Nuitee
R
Raquel • solo_traveller • us
9
Pros:

The cleanliness and the indoor pool

2026-10-09 • via Nuitee
A
Andrew • couple • us
7
Cons:

Elevator wasn't work and we are seniors on the 3rd floor. This place needs some remodeling

2026-09-12 • via Nuitee
C
Casandra • couple • us
3
2026-09-08 • via Nuitee
S
Sharon • couple • us
6
Cons:

The shuttle service was awful. We waited an hour
And made 3 calls to hotel. The driver was aggressive

2026-09-07 • via Nuitee
A
Alicia • couple • us
9
Pros:

The check in desk attendants were so kind and helpful

Cons:

I thought the decor was beautiful and modern - but lost some of the basic necessities such as a soap dish in the shower or some place in the shower to place my own body wash

2026-09-03 • via Nuitee
A
Alec • solo_traveller • us
5
2026-08-30 • via Nuitee
K
Kira • couple • us
10
2026-08-27 • via Nuitee
B
Brandon • solo_traveller • us
10
2026-08-23 • via Nuitee
N
Nathaniel • couple • us
10
Pros:

Space and closeness to airport

Cons:

N/A

2026-08-16 • via Nuitee
O
Oscar • couple • us
10
2026-08-16 • via Nuitee
R
Randi • solo_traveller • us
8
2026-08-15 • via Nuitee
M
Maria • couple • us
1
Pros:

They canceled my reservation the morning I was leaving to see a concert at the financial field, because I was paying 700 for 3 nights and I booked back in January , and now they wanted to charge 2200 for 3 nights instead!!!! I had to get another hotel 30 mins away from the city and spend 500 dollars just on Ubers. I was so upset, and disappointed that this is how things are now. Everything is all about money and how businesses can screw the people!!!! We ran into another couple and they said the same thing happened to them with this same hotel. Booking I recommend you take them off your list !

Cons:

Very rude and did not care how I was treated!!!

2026-08-04 • via Nuitee
V
Virginia • family_with_children • us
8
2026-08-02 • via Nuitee
H
Herson • couple • pa
5
2026-07-11 • via Nuitee
J
Jenn • family_with_children • us
3
2026-07-09 • via Nuitee
K
Kim • solo_traveller • us
10
2026-07-03 • via Nuitee