Aloft by Marriott Philadelphia Airport

Hotels
Aloft
7.5 (636 reviews)
4301 Island Avenue , Philadelphia , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location near the airport
Colorful and fun decor
Cons:
Cleanliness issues
Unfriendly service at check-in
Undisclosed fees

Categories

Cleanliness
5.75
Multiple reviews noted cleanliness issues, including dirty bathrooms and a general lack of upkeep.
Service
6.75
Mixed experiences with staff courtesy; some comments pointed to an unfriendly service at check-in.
Location
8.75
The location is convenient, especially for airport access, and is generally considered a positive aspect of the stay.
Room Quality
7.75
While some rooms were clean, issues like mold and the condition of hotel amenities lowered the overall perception of room quality.
Amenities
7.75
Some amenities such as the indoor pool and bar had issues, which impacted guest satisfaction.
Value for Money
7.75
The charges and undisclosed fees led to some frustration, affecting perceived value.
Food and Beverage
7.75
Mixed feedback on the food and beverage service; some convenience was noted.
Overall Experience
7.75
The overall experience received a range of feedback, with a solid but unsatisfactory conclusion for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:44

Property Description

Convenient Location and Amenities

Located just 5 miles from Philadelphia City and a short 5-minute drive to the Philadelphia International Airport, Aloft Philadelphia Airport offers a prime location for travelers. Enjoy the convenience of free airport shuttle services and unwind at the on-site bar after a long day of travel.

Modern Features for Guests

With an indoor pool, kids program, 24-hour snack center, guest car wash, gym, and business center, guests have everything they need for a comfortable stay. The pet-friendly policy ensures furry friends are welcome too.

Comfortable Guest Rooms

Relax in guest rooms equipped with a 42-inch flat-screen TV, in-room movies, video games, coffee maker, and refrigerator. Explore nearby attractions like the Please Touch Museum, Liberty Bell, and Independence Hall, all just a short drive away.

Book your stay at Aloft Philadelphia Airport for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

7.5
Based on 636 reviews
Cleanliness: 5.75
Service: 6.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
R
Randi solo_traveller us
8
2026-08-15 via Nuitee
M
Maria couple us
1
Pros:

They canceled my reservation the morning I was leaving to see a concert at the financial field, because I was paying 700 for 3 nights and I booked back in January , and now they wanted to charge 2200 for 3 nights instead!!!! I had to get another hotel 30 mins away from the city and spend 500 dollars just on Ubers. I was so upset, and disappointed that this is how things are now. Everything is all about money and how businesses can screw the people!!!! We ran into another couple and they said the same thing happened to them with this same hotel. Booking I recommend you take them off your list !

Cons:

Very rude and did not care how I was treated!!!

2026-08-04 via Nuitee
V
Virginia family_with_children us
8
2026-08-02 via Nuitee
H
Herson couple pa
5
2026-07-11 via Nuitee
J
Jenn family_with_children us
3
2026-07-09 via Nuitee
K
Kim solo_traveller us
10
2026-07-03 via Nuitee
P
Paige family_with_children us
1
Cons:

Only reason I booked the hotel was because of the pool. Called the property after booking to check out some early check in options. They couldn’t guarantee that but said we can use the pool while waiting for our check in time. Called again the morning of reservation to double check about the pool, they assured me not a problem, we could use it when we get in. As soon as we got there the front desk woman told us it wasn’t open. Told me it was closed for cleaning then separately told my husband it was down and an outside company needed to come in and said the issue had just happened before we arrived. Only to be told by a different staff member that the pool had been closed the entire week. I’m trying to get my money back. No one has responded.

2026-06-29 via Nuitee
A
Anton solo_traveller us
9
2026-06-23 via Nuitee
M
Max solo_traveller us
5
Decent. But not great. Not great value for price paid.
Pros:

Good location. Close to the stadium.

Cons:

Building didn’t seem well kept. Our sink clogged and took forever to drain.

2026-06-22 via Nuitee
E
Edwine solo_traveller us
7
2026-06-21 via Nuitee
P
Pollen Chrisrael couple us
10
2026-06-17 via Nuitee
J
Jeanane couple us
8
2026-06-10 via Nuitee
M
Matthew couple us
5
Won't stay again, didn't feel welcomed.
Cons:

The service at the bar and the front desk was lacking, they were basically hanging out together, with friends making it awkward to interact.

2026-06-08 via Nuitee
R
RANDALL couple us
10
2026-06-04 via Nuitee
D
Danielle couple us
4
The hotel needs a deep clean and staff training
Pros:

Close to the airport

Cons:

Cleanliness

2026-06-02 via Nuitee
A
Ashley extended_group us
1
Everytime I book this hotel , whether it be months in advance or not, they cancel on us the day of our scheduled stay.
Pros:

Nothing

Cons:

Everything

2026-06-02 via Nuitee
S
Steve couple us
4
2026-05-26 via Nuitee
F
Francheska couple us
1
Not a great hotel stay
Pros:

It was in a good location and the room was okay.

Cons:

From the first day we got here the noise level has been constant. We experienced children running through the hotel unsupervised everyday. In the morning before the day even starts you are woken up to people being extremely loud. In the middle of the day if you’re trying to get a nap people are playing music excessively loud. At night after 11 your woken up by people arguing in the halls or talking loudly. The staff did nothing about the noise or the children running around. In the hallways people leave their trash and towels in the floors. This is the first hotel I have been to that I will not be returning to.

2026-05-25 via Nuitee
D
Dixon Williams couple us
1
Pros:

Nothing

Cons:

They don’t respond nor correct errors

2026-05-20 via Nuitee
M
Michael couple us
6
Good accommodations, terrible timing.
Pros:

I like the simplicity and style of the rooms.

Cons:

I stayed on a bad night. Several busloads of foreign youth soccer players were checking in and they were loud in the hallway all night long the night before an early flight.

2026-05-19 via Nuitee