Aloft Philadelphia Airport

Hotels
•
Aloft
7.5 (593 reviews)
4301 Island Avenue , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Good location near the airport
Colorful and fun decor
Cons:
Cleanliness issues
Unfriendly service at check-in
Undisclosed fees

Categories

Cleanliness
5.75
Multiple reviews noted cleanliness issues, including dirty bathrooms and a general lack of upkeep.
Service
6.75
Mixed experiences with staff courtesy; some comments pointed to an unfriendly service at check-in.
Location
8.75
The location is convenient, especially for airport access, and is generally considered a positive aspect of the stay.
Room Quality
7.75
While some rooms were clean, issues like mold and the condition of hotel amenities lowered the overall perception of room quality.
Amenities
7.75
Some amenities such as the indoor pool and bar had issues, which impacted guest satisfaction.
Value for Money
7.75
The charges and undisclosed fees led to some frustration, affecting perceived value.
Food and Beverage
7.75
Mixed feedback on the food and beverage service; some convenience was noted.
Overall Experience
7.75
The overall experience received a range of feedback, with a solid but unsatisfactory conclusion for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:44

Property Description

Convenient Location and Amenities

Located just 5 miles from Philadelphia City and a short 5-minute drive to the Philadelphia International Airport, Aloft Philadelphia Airport offers a prime location for travelers. Enjoy the convenience of free airport shuttle services and unwind at the on-site bar after a long day of travel.

Modern Features for Guests

With an indoor pool, kids program, 24-hour snack center, guest car wash, gym, and business center, guests have everything they need for a comfortable stay. The pet-friendly policy ensures furry friends are welcome too.

Comfortable Guest Rooms

Relax in guest rooms equipped with a 42-inch flat-screen TV, in-room movies, video games, coffee maker, and refrigerator. Explore nearby attractions like the Please Touch Museum, Liberty Bell, and Independence Hall, all just a short drive away.

Book your stay at Aloft Philadelphia Airport for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 593 reviews
Cleanliness: 5.75
Service: 6.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
A
Alikheem • solo_traveller • us
9
2026-04-04 • via Nuitee
D
Doug • couple • us
7
Ok
Pros:

Location

Cons:

Very noisy

2026-04-03 • via Nuitee
N
Nicole • couple • us
1
2026-04-02 • via Nuitee
L
La Shae • family_with_children • us
3
Cons:

It was ants on the table. My son went to go to bed it was a bug in it. The manager was not on duty until Monday

2026-04-02 • via Nuitee
W
Walker • family_with_children • us
9
My stay was great I will definitely stay again
Pros:

The location

Cons:

Not really a negative comment but I did have a very loud room guest next to me

2026-03-31 • via Nuitee
A
Angela • couple • us
3
2026-03-29 • via Nuitee
J
Julie • family_with_children • us
1
No one is available to answer questions or get back to you
Pros:

Ok beds

Cons:

No communication from front desk about money off due to no hot water!!

2026-03-29 • via Nuitee
S
Shaharra • couple • us
10
2026-03-25 • via Nuitee
S
Shamra • family_with_children • us
5
1st impression wasn’t good check in was at 3:00pm i didn’t arrive until after 4:30 and the room wasn’t finished and when
Pros:

The Location. That the pool stays open late the bar was nice a lil overpriced but hey the pool table/ Sitting area

Cons:

my children saw 2 spiders in my room for all the money yall want for these room clean them good…for the price beds was comfortable i guess because your sleeping on a board

2026-03-23 • via Nuitee
P
Priscilla Kanter • family_with_children • us
5
Pros:

The front desk girl last night was very sweet.

Cons:

Pretty dingy. Weird vibe. Bathroom smelled like mildew?

2026-03-17 • via Nuitee
J
Jorgene • couple • us
3
no hot water during my entire stay - freezing cold water not lukewarm - they were aware of the issue and aren’t letting
Pros:

majority of the staff girls were nice.

Cons:

no hot water during my entire stay
- freezing cold water not lukewarm - they were aware of the issue and aren’t letting new customers aware of this. I was only offered some points.

- very uncomfortable bed.

2026-03-03 • via Nuitee
L
Latasha • family_with_children • us
10
My stay was awesome
Pros:

Everything was great comin again

Cons:

I love everything

2026-03-02 • via Nuitee
M
Malin • solo_traveller • us
1
2026-03-02 • via Nuitee
S
scott • extended_group • us
8
Pros:

VERY nice and comfortable bed. Shuttle a bit wonky but it was after midnight

2026-03-01 • via Nuitee
Q
Quintina • couple • us
10
2026-02-27 • via Nuitee
A
Aleem • couple • us
8
2026-02-25 • via Nuitee
S
Shaharra • couple • us
10
My stay was extremely relaxing food drinks an pool table
Pros:

I love Aloft

Cons:

There’s nothing Bad about this hotel

2026-02-23 • via Nuitee
E
ERIC • family_with_children • us
8
2026-02-23 • via Nuitee
P
Paul • solo_traveller • us
8
Convenient
Cons:

Communication and amenities policy.

2026-02-22 • via Nuitee
G
Global42136129125 • Business
2
Car broken into while on trip
Pros:

Definitely did not have a great experience parking my car while on a trip. My car was broken into with significant damage done with a crow bar to open the door. This is a gated hotel and no cameras and the hotel could care less. On top of charging me an additional $60 to get out of the parking lot. Snowed and iced into with a ransacked car when returned doesn’t make me happy. The hotel should be responsible for the damage done to my car because now the electrical system is ruined and cannot open the door and windows and sunroof keep opening after I lock the door.

2026-02-20 • via Tripadvisor