Red Roof Inn Kenner – New Orleans Airport NE

Hotels
Red Roof Inn
5.4 (144 reviews)
2125 Veterans Boulevard, Kenner, Louisiana, 70062 , Kenner , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Fence around pool
Elevator
Pool umbrellas
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Computer station
See all facilities

Review Highlights

Pros:
Great staff service
Comfortable stay
Cons:
Filthy conditions
Noisy environment
Unresolved refund issue
Poor maintenance

Categories

Cleanliness
1.1
Multiple negative comments indicate severe cleanliness issues.
Service
7.1
Positive remarks on staff service.
Location
7.1
Standard quality for this hotel tier.
Room Quality
2.1
Consistent concerns regarding room conditions and maintenance.
Amenities
7.1
Standard quality for this hotel tier.
Value for Money
7.1
Standard quality for this hotel tier.
Food and Beverage
7.1
Standard quality for this hotel tier.
Overall Experience
4.5
Mixed experience with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:25

Property Description

Outdoor Pool and Other Amenities
Take a refreshing dip in the outdoor pool or enjoy complimentary Wi-Fi and convenient vending machines during your stay at Red Roof Inn Kenner – New Orleans Airport NE.

Convenient Facilities
Benefit from a business center, 24-hour front desk, and laundry facilities. Plus, park hassle-free with free self-parking available on-site.

Cozy Guestrooms
Relax in one of the 123 guestrooms equipped with refrigerators, microwaves, and complimentary Wi-Fi. Enjoy the ensuite bathrooms with complimentary toiletries and stay connected with free local calls.

Indulge in comfort and convenience at Red Roof Inn Kenner – New Orleans Airport NE. Book now for a centrally located stay near exciting attractions such as Cafe Du Monde.

Important information:

  • Pool access available from 9 AM to 9 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 80

  • Pets

    Pet max weight (per pet) in kg is 36

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.4
Based on 144 reviews
Cleanliness: 1.1
Service: 7.1
Location: 7.1
Room Quality: 2.1
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 7.1
Overall Experience: 4.5
A
Abraham
2
Pros:

There was irty bathroom and the clerk. Just leep making stupid jokes mo water was offered no wifi either . Not revimmended

2025-10-05 via Nuitee
S
Shelita
10
Pros:

Every thing was fi e

2025-09-22 via Nuitee
S
Sissy
2
Horrifying
Pros:

Unlnown bug in bed, blood stains on mattess, mote hole
a in blankets and sheets than swiss cheese, toothbrush under sheets, stains on sheets. White sheets stained brown

2025-09-08 via Nuitee
M
Melissa
10
Pros:

It was comfortable - but a little too noisy.

2025-08-30 via Nuitee
L
Linde
2
Dump
Pros:

Did not stay, filthy, I was told they would refund me since I didn't stay. Still waiting on that. First room filthy and faulty wiring. Wanted me to clean the refrigerator nope. Moved me to another room also filthy.

2025-08-20 via Nuitee
L
Linda
2
Terrible night
Pros:

Air condition didn’t work. Phone didn’t work

2025-08-16 via Nuitee
J
Joshua
10
Pros:

The staff &etc

2025-08-02 via Nuitee
K
Kenneth
10
Pros:

Great staff service

2025-07-28 via Nuitee
B
Barry
10
Pros:

Another phenomenal and excellent stay. The staff are all kind, considerate, knowledgeable and supportive throughout my entire stay. Their customer service skills are outstanding.

2025-07-27 via Nuitee
R
Royce
8
Pros:

It's ok no complaints

2025-07-05 via Nuitee
T
Thomas partner
2
Pros:

This place was extremely disappointing! Stay away!!

2025-07-02 via Nuitee
T
Tonya family
10
Pros:

Easy access to airport

2025-06-30 via Nuitee
B
Bryant
10
Pros:

Great

2025-06-17 via Nuitee
T
Tina
8
Pros:

It was good

2025-06-15 via Nuitee
J
Jasmine
10
Pros:

It was awesome, not bad as I thought

2025-06-12 via Nuitee
K
Keeva partner
2
Pros:

You have to do what you have to do

2025-05-28 via Nuitee
G
Gerardo partner
10
Pros:

Easy to walk at different place. Great pool area, excellent service and all clean every day.

2025-05-25 via Nuitee
T
Tommy
4
Pros:

Room smelled musty, smoky. Had to ask for air freshener to even be able to stay in room. Rooms need a complete remodeling instead of patchwork.

2025-05-22 via Nuitee
A
Astrid
6
Pros:

Elevator smell like pee
Room i was originally given was dark, musty and TV didnt work.
I was then switch to a cleaner better room

2025-05-08 via Nuitee
M
Michael
8
Pros:

Budget accommodation close to the airport. Recommended for travellers with an early flight.Don Jose Grill next door highly recommended.

2025-05-06 via Nuitee