Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location / central emplacement
Friendly and helpful staff (housekeeping, reception, valet)
Comfortable beds and great city views (high floors)
Valet parking and pool
Cons:
Cleanliness issues: odors, dusty rooms, unclean bathtubs and linens
Breakfast service problems: unclean tables, inattentive staff, shortages
Check-in delays and booking/room allocation mistakes
Noise / poor window soundproofing and some dated bathroom fixtures

Categories

Cleanliness
6.4
Multiple reviews mention poor cleanliness: unpleasant odors in a room, dusty rooms, stained items, bathtub not cleaned, guests having to clean themselves — clear area of concern.
Service
9.1
Staff frequently described as kind, helpful and welcoming (housekeeping praised, valet noted). Some negative incidents (long check-in waits, booking/room allocation mistake) but overall staff performance is strongly positive.
Location
9.6
Location repeatedly praised (emplacement, central, very convenient, great views from high floors) — consistently a strong point.
Room Quality
8
Mixed: several guests report comfortable beds, good views and nice bathrooms, while others note vintage furniture, occasional odors and older/broken bathroom fixtures.
Amenities
8.2
Pool and valet parking receive positive mentions; however some service aspects (cleaning of common areas) need improvement.
Value for Money
8.4
One review explicitly calls it a 'good-value hotel' and several guests felt the location and comfort justified the price despite some issues.
Food and Beverage
5.7
Breakfast service criticized heavily: tables not cleaned, poor service from staff, lack of water, cutlery shortages — notable negative for F&B.
Overall Experience
9.4
Overall impressions are positive for many guests (friendly staff, great location, comfortable rooms and views), though some experienced significant issues (cleanliness, breakfast, check-in errors). Majority of comments lean favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Panoramic Views and Luxury Accommodation
Kenzi Tower Hotel, situated in Casablanca's iconic Twin Centre towers, offers breathtaking views of the city, port, and the majestic Hassan II Mosque. The rooms boast magnificent vistas and are elegantly furnished with luxury fabrics, featuring modern amenities like LCD TVs and video games.

Culinary Delights and Rooftop Bar
Indulge in a delightful culinary experience at the hotel's three restaurants serving continental breakfast and gourmet international cuisine. Afterward, unwind at the stylish Sky28 bar with a cocktail in hand while enjoying panoramic city views.

Relaxation and Convenience
Guests can enjoy complimentary access to the hot tub, indoor heated pool, fitness center, and Wi-Fi. Pamper yourself with massage and beauty treatments at the Kenzi’s O-Spa. With free parking, babysitting services, and a 24-hour reception offering limousine and airport shuttle services, every need is catered to at Kenzi Tower Hotel.

Important information:

Please note that the hotel provides airport transfer at 550 MAD.

For safety reasons access to the airport is only allowed for travelers. Thus, drivers are forced to wait for you outside the airport terminal.

Kenzi Tower Hotel is committed to ensuring you a nonsmoking environment. It’s now forbidden to smoke in the rooms, meeting rooms and restaurants.
Nonetheless the hotel has dedicated smoking spaces at the main gate of the hotel, the terrace of the INSENSE restaurant and at the bar / lounge SKY 28.

Please note that the weight of the pet animal (not exceeding 2kg)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CMN

Location

Guest Reviews

8.1
Based on 2449 reviews
Cleanliness: 6.4
Service: 9.1
Location: 9.6
Room Quality: 8
Amenities: 8.2
Value for Money: 8.4
Food and Beverage: 5.7
Overall Experience: 9.4
Y
Yahya • couple • be
9
Pros:

Emplacement,propriété et services très bien

Cons:

Ras

2026-10-31 • via Nuitee
J
Jiji MEHOU • family_with_children • tg
8
Pros:

Le confort, l'emplacement, le personnel surtout les femmes de ménage...

Cons:

La longue attente avant l'accès à la chambre

2026-10-30 • via Nuitee
N
Nisrine • family_with_children • lu
3
Cons:

I booked a room with two king beds for other guests. However, when they checked in, they were initially given a room with only one king bed, which was different from the reservation.

They had to go back to reception, explain the situation, and request the correct room. What I find particularly surprising is that the hotel did not seem to have the correct information regarding their booking in the first place.

On top of that, they were asked whether they had already used anything or left the first room in a mess before the room could be changed. Considering that the mistake was not theirs, this made the situation even more uncomfortable.

I am honestly disappointed by this level of confusion, especially from such a well-renowned hotel, where I would have expected much better attention to booking details and a smoother check-in experience.

2026-10-29 • via Nuitee
N
Nasser • solo_traveller • kw
5
Not happy with hotel this stay. I don’t think I will try it again.
Pros:

Exelaint location ,very nice comfortable bed however the bath room appliance was very old broken, I have to fix and titan the shower my self, I stained in this hotel before was very nice excellent room but not this time,

Cons:

- the bath room and the appliance.
- there is no warm water either very hot or very cold, I had difficulty taking showers.

2026-10-29 • via Nuitee
K
Karel • extended_group • cz
10
Pros:

Všechno v naprostém pořádku, skvělé ubytování, snídaně, lokalita, personál. Děkujeme!!!

2026-10-29 • via Nuitee
R
Rakan • family_with_children • sa
7
2026-10-29 • via Nuitee
F
Florian • family_with_children • fr
6
Bel hôtel mais trop bruyant, mauvaise insonorisation des fenêtres.
Pros:

L’accueil, le personnel, le petit-déjeuner, la piscine, la literie

Cons:

L’insonorisation : on a eu l’impression que la fenêtre était ouverte, or c’est un quartier très bruyant avec de grandes artères et beaucoup de circulation. Il faut refaire les joints des fenêtres !

Pas bien compris non plus pourquoi les fenêtres ont un revêtement qui gêne la vue (des points blancs). Quand on prend une chambre premium avec vue c’est un peu décevant.

2026-10-28 • via Nuitee
S
Serigne Abdoul Aziz • solo_traveller • sn
10
2026-10-28 • via Nuitee
M
Marie-Sophie • extended_group • ma
8
Super
Pros:

Emplacement hyper pratique

Cons:

Le temps du check-in

2026-10-27 • via Nuitee
A
AMADOU • couple • sn
9
2026-10-27 • via Nuitee
M
Makki • family_with_children • ma
10
2026-10-26 • via Nuitee
H
HAYAT • family_with_children • fr
7
2026-10-26 • via Nuitee
F
Fouad • solo_traveller • us
9
Very kind and helpful staff…Great location
Pros:

Nice staff… great location

2026-10-26 • via Nuitee
M
Mohamed Jaouad • family_with_children • ma
7
2026-10-26 • via Nuitee
L
Louisa • couple • us
9
2026-10-26 • via Nuitee
M
Mohamed • solo_traveller • sa
10
2026-10-23 • via Nuitee
M
Maya • couple • be
6
Pros:

Good location & valet parking service

Cons:

Breakfast was a real disaster, tables are not being cleaned, no water is being served. Cutlery needs to be taken from other tables. The breakfast waiters are more busy with their cell phones or chatting with other staff in stead of attending to the guests.
The room needs to get some serious dusting & vacuum cleaning.

2026-10-23 • via Nuitee
W
WBC INTERNATIONAL SRL • family_with_children • it
8
2026-10-22 • via Nuitee
B
Badreddine • solo_traveller • ma
10
2026-10-21 • via Nuitee
M
Medoune • solo_traveller • sn
7
2026-10-21 • via Nuitee