Best Western Plus University Inn & Suites

Hotels
•
Best Western Plus
8 (283 reviews)
4540 Maplewood Avenue , Wichita Falls , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Dirty conditions
Inadequate breakfast
Misleading booking site

Categories

Cleanliness
6.64
Guests noted the hotel was old and dirty, with dirty pool and smelly conditions.
Service
9.11
Staff were described as friendly and welcoming, with positive interactions noted.
Location
8.65
The hotel’s location was frequently praised in multiple reviews.
Room Quality
8.1
Most guests found the rooms spacious and comfortable with good beds.
Amenities
8.63
Amenities like 24/7 coffee and comfortable rooms were positively mentioned.
Value for Money
8.09
Reviews reflected a good value for the price paid, though a few expectations were unmet.
Food and Beverage
6.64
Breakfast was criticized for the temperature of food, indicating potential areas for improvement.
Overall Experience
8.11
Mixed reviews led to an average experience, though many had positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 19:14

Property Description

Convenient Location
Located just 5.8 miles from Castaway Cove Waterpark, Best Western University Inn & Suites offers easy access to popular attractions in Wichita Falls, Texas.

Modern Amenities
Enjoy the convenience of free Wi-Fi, a microwave, refrigerator, coffee facilities, and an iPod docking station in every room. Stay active at the outdoor pool and gym during your stay.

Additional Services
Take advantage of the on-site computer in the lobby and laundry facilities for added convenience. With proximity to Weeks Park Golf Course and Kemp Center for the Arts, there's something for everyone nearby.

Book your stay at Best Western University Inn & Suites for a comfortable and convenient experience in Wichita Falls.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 14, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 283 reviews
Cleanliness: 6.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
A
Antoine • solo_traveller • us
10
2026-05-03 • via Nuitee
C
Conna • couple • us
3
Slept well. Didn’t use the shower it was too dirty. Front desk was very good.
Pros:

Staff was very good. Beds were comfy.

Cons:

The bathroom was filthy. Very dirty on the corners including where the shower meets the bathtub. It made me wonder how dirty the rest of the place actually was. The lamp was rusty.
The breakfast was very sparse and didn’t look good at all. We passed on that.

2026-04-29 • via Nuitee
L
Luz • solo_traveller • co
10
Pros:

Habitaciones cómodas

2026-04-17 • via Nuitee
G
GRACIE • couple • us
10
Fabulous
Pros:

Your coffee and friendly service

2026-04-16 • via Nuitee
J
Janet • couple • us
1
Dirty Sheets,dampness,mold, old , Bad smell, Rusted Bathroom!
Pros:

The location

Cons:

The smell of dampness is the worst !

2026-04-06 • via Nuitee
T
Tecumseh • family_with_children • us
10
2026-03-30 • via Nuitee
K
Kathy • couple • us
10
2026-03-23 • via Nuitee
T
Trenatee • family_with_children • us
9
2026-03-13 • via Nuitee
M
marti • couple • us
8
2026-03-11 • via Nuitee
B
Buster • family_with_children • us
6
Pros:

The price and the staff

Cons:

My first room was nasty my sheets were dirty there was hair on mattress I even took pictures but the staff gave me an upgrade the next day so that was nice

2026-03-10 • via Nuitee
K
Kimberly • solo_traveller • us
8
Pros:

Location and friendly staff

2026-03-08 • via Nuitee
R
Rader • family_with_children • us
10
2026-01-08 • via Nuitee
M
Melissa • extended_group • us
10
2025-11-25 • via Nuitee
S
Sherry • couple • us
10
Our stay was really good. A few things cold had been better. The breakfast was okay! The hot items could have been hot,
Pros:

Location

Cons:

Breakfast! The hot stuff was cold!

2025-10-27 • via Nuitee
T
Tim • couple • de
9
Gutes Hotel um in Witchita Falls zu übernachten.
2025-10-13 • via Nuitee
R
Rodney
6
Pros:

No hot water Saturday or Sunday night plenty of hot water mMonday morning
Bed too soft
Rooms need updating
Need tv schedule in room

2025-10-07 • via Nuitee
H
Hervarene • family
6
Pros:

When we entered the room it had a musty smell it wasn't pleasant. Staff was friendly, breakfast was good and the ac was great.

2025-10-05 • via Nuitee
O
Omar • couple • us
5
2025-10-04 • via Nuitee
J
Jennifer
8
Pros:

Decent nights stop. We have done this hotel a couple of times and it’s now on our list. They even have several restaurants right across the street.

2025-10-04 • via Nuitee
P
Pam • partner
6
Pros:

The reception people were very friendly. The breakfast area was poorly overseen because the tables weren’t cleaned as guests finished and we had to go to reception to ask for pepper.
I liked that the lobby had a machine that you could get all kinds of coffee or lattes 24/7 at no charge.

2025-09-09 • via Nuitee