Aloft by Marriott Charleston Airport & Convention Center

Hotels
Aloft
7 (514 reviews)
4875 Tanger Outlet Boulevard , Charleston , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Noise disturbances
Inadequate amenities

Categories

Cleanliness
5.14
Many reviews pointed to cleanliness issues, especially regarding the condition of the rooms and bathrooms.
Service
8.61
Staff members are frequently mentioned as friendly and helpful, indicating a strong service experience.
Location
8.15
Guests appreciated the convenience of the hotel's location near restaurants and the airport.
Room Quality
6.1
Overall perceived room quality is mixed, with cleanliness and maintenance issues noted.
Amenities
7.13
Amenities received diverse feedback; some positive mentions but no strong overall sentiment.
Value for Money
6.59
Some guests felt the hotel did not meet their expectation for the price paid.
Food and Beverage
7.14
Not much sentiment expressed in reviews; assumed average quality typical for this hotel type.
Overall Experience
7.11
Mixed reviews overall, but some guests have positive experiences that counterbalance negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Modern Amenities and Tech-Savvy Rooms
Experience the convenience of a docking station for electronics, free Wi-Fi, and video games in every room at Aloft Charleston Airport and Convention Center.

24-Hour Gourmet Dining and Chic Bar
Indulge in mix-and-match meals and snacks at Re:Fuel, our 24-hour express eatery, or unwind with a drink at the hotel bar.

Family-Friendly Fun and Relaxation
Enjoy the indoor pool, pod lounges, and Camp Aloft children’s program, ensuring a memorable stay for guests of all ages.

Book now for a delightful stay just minutes away from historic downtown Charleston and the Charleston AFB/International Airport.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Location

Guest Reviews

7
Based on 514 reviews
Cleanliness: 5.14
Service: 8.61
Location: 8.15
Room Quality: 6.1
Amenities: 7.13
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 7.11
W
Whitney solo_traveller us
10
Amazing
Pros:

Good area

2026-08-27 via Nuitee
J
Jaber solo_traveller bh
6
2026-08-23 via Nuitee
T
Tawanda couple us
8
A cheaper basic alternative for a quick trip.
Pros:

Location

Cons:

It is just patched up becoming run down in rooms.

2026-08-23 via Nuitee
G
Georgeann solo_traveller us
9
Hotel is located in a good location and the room was spacious
Pros:

N/A

Cons:

N/A

2026-08-23 via Nuitee
S
Setene couple us
10
2026-08-22 via Nuitee
J
Jillian couple us
10
2026-08-20 via Nuitee
S
Sasha solo_traveller us
4
Pros:

The size and convenience

Cons:

It was a moldy motel definitely not Marriott quality. The housekeeper only provided towels she didn't clean anything

2026-08-20 via Nuitee
T
Tiffany solo_traveller us
9
2026-08-18 via Nuitee
W
Wright couple us
7
2026-08-17 via Nuitee
S
Sarah couple us
7
It was good overall. Disappointed with breakfast
Pros:

I really liked the cleanliness. Staff was nice.

Cons:

I don’t like that it said breakfast is included. You have to PAY for every breakfast item they have. It is not included with the price you pay at the hotel. I liked everything else but I would not stay here again because of the breakfast.

2026-08-16 via Nuitee
J
john solo_traveller us
5
Over priced for the over all experience!
Pros:

The location.

Cons:

The first thing was the very unprofessional person at check in. Then he said that they needed a $100 room security deposit! I said that that was not on the site I booked with! He said it was the booking agent issue! He a long with any other person that worked in the hotel had "0" personally! The only exception was the bar tender and the driver of the shuttle, but only the driver that picked me up on the 11 th. I saw a roach on the bar on the 12 th! The blinds in the room didn't work, and the power door closure was broken. Nothing in the room to tell you where to get ice, but an ice bucket was in the room. I asked a room cleaner and she could not explain to me in English! I could not understand her explanation.

2026-08-15 via Nuitee
D
Destiny extended_group us
10
2026-08-14 via Nuitee
F
Frances solo_traveller us
8
Pros:

Customer service

2026-08-08 via Nuitee
C
Collins couple us
8
2026-08-08 via Nuitee
S
Sheena couple us
7
It was short so didn’t get the experience the property .
Pros:

It was great ,expect for a roach on the wall when I was going to try and kill it, it went and hide.
The dark lady checked us out was so friendly, don’t remember her name.

Cons:

It is so close to the Tango Mall and Walmart.

2026-08-08 via Nuitee
G
Gayle couple us
6
Cons:

The malfunctioning AC unit and shower had to shower curtain.

2026-08-04 via Nuitee
D
Destiny couple us
6
2026-08-03 via Nuitee
W
William couple us
9
2026-08-02 via Nuitee
K
Kenneth family_with_children us
9
2026-07-23 via Nuitee
Q
Quesley couple us
10
2026-07-18 via Nuitee