Iberostar Waves Alcudia Park

Hotels
Iberostar Hotels & Resorts
8.6 (1121 reviews)
Avenida Albufera, 30 , Playa de Muro , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety of food
Cons:
Cleanliness issues
Uncomfortable mattresses
Cold pools

Categories

Cleanliness
7.79
Some reviews mentioned issues with cleanliness in rooms and facilities, indicating that improvements are needed.
Service
9.26
Numerous mentions of friendly and attentive staff, enhancing the overall experience.
Location
9.3
Multiple reviews highlighted the hotel's excellent location near the beach, making it a significant advantage.
Room Quality
8.25
Rooms were described as spacious, though some noted issues with noise and mattress quality.
Amenities
8.28
Amenities such as pools and entertainment were generally well-received, but some were noted as needing upgrades.
Value for Money
8.24
The overall value was deemed good, though some felt the pool conditions detracted from the experience.
Food and Beverage
8.79
Food received good reviews for variety and quality, with just a request for more healthy options.
Overall Experience
8.86
General satisfaction noted, with families particularly enjoying their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:58

Property Description

Luxurious Beachfront Property

Lagoon-Style Pool and Free WiFi
Enjoy a refreshing dip in the lagoon-style pool or stay connected with complimentary WiFi throughout the property.

Exclusive Star Prestige Area and Entertainment
Indulge in the Star Prestige experience with access to a chill-out zone, Balinese beds, and entertainment for all ages.

Gastronomic Delights and Nature Exploration
Savor live cooking at the buffet restaurant, unwind at the café-bar, and explore the nearby S’Albufera Nature Reserve with organized cycling tours.

Book now to experience the ultimate blend of luxury, entertainment, and nature at Iberostar Alcudia Park!

Important information:

For children older than 14 years old, activities and entertainments are available only in July and August.

Please note that the full amount of the reservation must be paid upon check-in.

For children over 14 years old, activities and entertainment are available in July and August.

Dress code. Buffet Restaurants: Shorts are allowed in buffets. (No swimsuit, tank tops, or beach flip-flops) Closed-toe shoes are mandatory.

Exclusive services for clients with Star Prestige rooms - Welcome drink - Access to the exclusive Star Prestige area, which includes a relaxation area with drinks and snacks, solarium with Balinese beds, swimming pool and jacuzzi - Late check-out (subject to availability ) - Bathrobe and slippers.

Please note that when booking more than 5 rooms, different policies and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.6
Based on 1121 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.86
M
Morena Artho solo_traveller ch
9
Klare Empfehlung für Familien
Pros:

-Essen war sensationell
-Personal war sehr freundlich
-direkt am Strand
-Indoor Kinderklub
-Outdoor Spielplatz
-sehr kinderfreundliche Anlage
-Poolanlage auch für Kleinkinder, verschiedene Bereiche

Cons:

-Zimmer sind relativ klein
-Bett war sehr unbequem und klein
-sehr hellhörig

2026-09-12 via Nuitee
P
Pablo couple ar
9
Hotel sobre una playa excelente
Pros:

La ubicación sobre la playa

Cons:

Durante un día no funcionaron los ascensores de mi torre

2026-09-12 via Nuitee
S
Sana family_with_children de
8
بشكل عام، كانت إقامتنا ممتعة ومريحة جدًا، وخاصة للأطفال. بالتأكيد سأكرر التجربة مرة أخرى وأنصح بهذا الفندق للعائلات
Pros:

ندق عائلي بامتياز، ومناسب جدًا للعائلات التي لديها أطفال. أعجبني بشكل خاص نادي الأطفال والأنشطة المتنوعة، بالإضافة إلى قرب الفندق من الشاطئ ووجود الألعاب المائية ومنطقة مخصصة للعب الأطفال. كما أن نظام الـAll Inclusive كان مريحًا جدًا، والطعام بشكل عام كان متنوعًا ولذيذًا، خاصة الإفطار والغداء والعشاء

Cons:

كان من الأفضل توفير خيارات أكثر من اللحوم والدجاج الحلال. كما وجدنا مشروبًا كحوليًا في الغرفة، وأعتقد أنه من الأفضل توفير بديل غير كحولي كـWelcome Drink للضيوف الذين لا يشربون الكحول

2026-09-08 via Nuitee
D
Diana family_with_children lu
9
2026-09-07 via Nuitee
H
Herine solo_traveller se
10
Pros:

Barnvänlighet

Cons:

Sängar. Inte så.bekvämma mot mig rygg

2026-09-06 via Nuitee
P
paulina family_with_children de
9
2026-09-06 via Nuitee
E
Eva Katalin solo_traveller ro
9
2026-09-06 via Nuitee
J
Jan solo_traveller de
9
Tolles Familien-Strand Hotel
Pros:

Wasserrutschen, Badebereich, Sauberkeit, verzahnte Abläufe des Hotelbetriebs, Programmvielfalt und Angebot, Ausstattung des Hotels, Meerblick, Bar, Restaurant, etc.
Kein Zigarettenrauch.
Bemühtes, effizientes und Freundliches Personal. Gutes, vielfältiges und feines Buffet.

Cons:

Die Zimmer sind etwas zu knapp geschnitten, insbesondere das Familienzimmer.
Buffetbetrieb- und Bereich voll ausgelastet, d.h. Lautstärke der Massen innen wie aussen ist teils störend.
Alle Liegen den ganzen Tag besetzt, obwohl kein Mensch sie nutzt. Keine Handtuch-Policy vorhanden.
Keine Handy-Policy vorhanden. Leute telefonieren non stop per video call auf Laut und das stört im Restaurant.

2026-09-03 via Nuitee
D
Diana family_with_children de
10
Fanstastic family holiday!
Pros:

Family-friendly facilities, food, and entertainment! Just amazing and truly relaxing holiday for the whole family!

Cons:

One of the children’s shows (super heroes) suddenly turned quite scary, showing pictures of action movies clearly with FSK 12 or higher (monsters, aliens, world-ending scenarios) while many 4 - 7 year olds watching all that in first row. Please make sure that the backdrop to the dancers (which were amazing nonetheless) is age-appropriate!
My son was very scared and we had to leave the show early, he is still scared when thinking of the scenes on the screen.
That was the only glitch though and all other shows were fantastic!

2026-09-03 via Nuitee
M
Mara family_with_children lu
6
Schöner Urlaub, jedoch war das Hotel mir zu groß, zu viele Menschen aufeinander
Pros:

War sauber jedoch könnte es etwas sauberer sein.

Cons:

-verschiedene Schrammen in den Möbeln
-Ameisen im Bad
-

2026-08-31 via Nuitee
G
Gergő family_with_children hu
8
2026-08-31 via Nuitee
J
JJ solo_traveller cz
10
2026-08-31 via Nuitee
T
Taha family_with_children ma
10
2026-08-30 via Nuitee
M
Mareike family_with_children de
3
2026-08-30 via Nuitee
J
Jennifer family_with_children es
10
2026-08-30 via Nuitee
S
Samir family_with_children dz
9
2026-08-29 via Nuitee
B
Bogdan family_with_children ro
9
Fantastic hotel but a bit too pricey for what it offers - paying for the location
Pros:

Fantastic location for kids with many facilities, activities and immediate access to the beach. Food is absolutely great, high variety and with different themes every night, and high quality cooking.

Cons:

Room equipment is old and worn off; main restaurant is much too crowded in peak season; staff does not prevent guests from occupying the pool seats with towels early morning - no seats available after breakfast although only 10% are actually occupied. Price is not really justified - Iberostar Waves in Crete is only a third of the price but it is superior in every way.

2026-08-29 via Nuitee
L
LucianaM solo_traveller es
7
Not worth the price!
Cons:

For the price we paid, the hotel was disappointing. The rooms are very basic and there was not even a coffee machine in the room. Nothing really felt special or “wow” considering the cost.
The children’s activities were also quite basic and repetitive, with almost the same things every day. Some activities changed in the afternoon, but they were not specifically designed for children.
The pools are quite small for the number of guests, and with so many children around the atmosphere can become very noisy, crowded and chaotic.
The beach itself is beautiful, but the sunbeds and services on the beach are separate from the hotel and you have to pay extra to use them.

2026-08-27 via Nuitee
S
Sebastien family_with_children fr
8
2026-08-26 via Nuitee
Y
Yevgen family_with_children kz
8
2026-08-26 via Nuitee