City Express by Marriott Tepotzotlán

Hotels
City Express
8.5 (216 reviews)
Autopista Mexico-Queretaro Km 42.5 , Tepotzotlán , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Attentive service
Comfortable rooms
Good location
Cons:
Cleaning issues
Limited food options
Room amenities deficiencies

Categories

Cleanliness
6.71
Room cleanliness received negative feedback regarding odor and wet carpet.
Service
9.68
Service was generally praised for being attentive and efficient.
Location
9.22
Location is convenient despite external noise.
Room Quality
8.17
Room comfort noted, but issues with TV and air conditioning were mentioned.
Amenities
8.7
Amenities like breakfast included, but some variations needed.
Value for Money
8.66
Value perception is mixed due to price vs. service and amenities.
Food and Beverage
7.71
Food quality noted as good but with limited options.
Overall Experience
9.18
Overall, the experience was positive despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:41

Property Description

Modern Comfort and Convenience

Cityexpress Tepotzotlán, conveniently located on the México-Querétaro Motorway, offers a range of amenities to ensure a comfortable stay. The stylish rooms with tiled floors and light wooden furniture provide a modern and cozy atmosphere. Stay connected with free Wi-Fi and enjoy a complimentary breakfast to start your day right.

Convenient Services

Benefit from a free shuttle service within a 10 km radius, 24-hour reception, and currency exchange facilities. With free on-site parking, you can explore the nearby Xochitla Ecological Reserve worry-free.

Explore and Unwind

Whether you're visiting for business or leisure, Cityexpress Tepotzotlán provides the perfect base to explore Tepotzotlán and its surroundings. Book your stay now for a seamless blend of comfort and convenience.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 216 reviews
Cleanliness: 6.71
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 9.18
S
Selene solo_traveller mx
9
2026-03-14 via Nuitee
G
g.p family_with_children mx
9
Bien
Pros:

La ubicación

Cons:

Canales de la tv

2026-03-02 via Nuitee
I
Isaac family_with_children mx
8
Cons:

El desayuno mucha gente y poco espacio

2026-02-25 via Nuitee
S
Stewart solo_traveller mx
9
Buen hotel a buen precio a 500m del central de autobuses de Tepotzotlán
Pros:

Mi habitación era muy limpia y muy funcional, el desayuno en la mañana buena, con una máquina de cafe que funciona a todas hora. El hotel está ubicado a 500m del central de autobuses Tepotzotlán; fui caminando del central al hotel. Los trabajadores en el hotel muy amables.

Cons:

Me gustó todo.

2026-02-24 via Nuitee
E
Evelia family_with_children mx
8
Cons:

Habitación 131 no llego señal de Internet, tampoco de canales de tv

2026-02-11 via Nuitee
M
MARCELA couple mx
10
Pros:

EL DESAYUNO

Cons:

TIODO BIEN

2026-01-26 via Nuitee
R
Robin solo_traveller mx
7
Buena opcion si estas visitando los parques industriales en Tepozotlan
Pros:

Desayuno esta sufuciente por el concepto del Hotel, Ubicada cierca de los parques industiral que es bueno.

Cons:

Como me toco una habitacion pegada al pereferico todo la noche se escucha el ruido de los trailers.

2026-01-21 via Nuitee
J
Josefina Guadalupe family_with_children mx
10
Un buen lugar para descansar y desayunar.
Pros:

Ya me había hospedado en estos hoteles, están limpios, tienen buena ubicación. Es muy atractivo que tengan el desayuno incluído y de buena calidad. Me gustó mucho.

Cons:

Falta luz en la habitación.

2026-01-20 via Nuitee
C
Celular solo_traveller mx
10
2026-01-19 via Nuitee
R
Ruby solo_traveller dk
8
Ok sted
Pros:

Morgen mad startede ikke sammen tidspunkt om weekenden

2026-01-19 via Nuitee
L
LEON ACOSTA family_with_children mx
10
buena
Pros:

el desayuno de cortesía fue bueno pero estaría bien ampliar el menú

Cons:

la ubicación

2026-01-19 via Nuitee
F
Fernando family_with_children us
10
2026-01-19 via Nuitee
B
Blanca Teresita family_with_children mx
10
Fui a una Boda y regresaré pronto
Pros:

Delicioso

Cons:

Todo excelente

2026-01-19 via Nuitee
F
Fernando family_with_children us
10
2026-01-19 via Nuitee
L
LEI extended_group cn
8
2026-01-19 via Nuitee
D
Dylan solo_traveller mx
9
Pros:

La comida muy buen sazón

Cons:

Los botones de los elevadores se traban y eso hace difícil de usarlos

2026-01-19 via Nuitee
F
Fernando family_with_children us
10
2026-01-19 via Nuitee
M
Maria family_with_children mx
10
2026-01-09 via Nuitee
L
Lupita family_with_children mx
8
Pros:

La atención y la habitación

Cons:

El desayuno
Y la habitación

2026-01-01 via Nuitee
E
ESQUIVEL solo_traveller mx
9
muy practico y como por ubicación y estacionamiento
Pros:

sin comentario

2025-12-29 via Nuitee