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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Modern Comfort and Convenience
Cityexpress Tepotzotlán, conveniently located on the México-Querétaro Motorway, offers a range of amenities to ensure a comfortable stay. The stylish rooms with tiled floors and light wooden furniture provide a modern and cozy atmosphere. Stay connected with free Wi-Fi and enjoy a complimentary breakfast to start your day right.
Convenient Services
Benefit from a free shuttle service within a 10 km radius, 24-hour reception, and currency exchange facilities. With free on-site parking, you can explore the nearby Xochitla Ecological Reserve worry-free.
Explore and Unwind
Whether you're visiting for business or leisure, Cityexpress Tepotzotlán provides the perfect base to explore Tepotzotlán and its surroundings. Book your stay now for a seamless blend of comfort and convenience.
Please bring a printed copy of your booking confirmation with you when checking in.
Please note that when booking more than 10 rooms, different policies and additional supplements may apply.
Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Cómoda habitación
El desayuno espantoso
El huevo incomible, el café quemado y reutilizado, el queso parece de plástico.
Muy feo en verdad.
El desayuno muy mal, creo que están acostumbrados a tener menos huéspedes, ya que no había sillas ni mesas para desayuna, tuvieron que abrir una sala de reuniones, no había suficientes alimentos y se tardaron mucho en traer más
Mejorar el servicio del comedor y el alumbrado en el pasillo y las habitaciones.
Cuando llegamos tuvimos que alumbrar con el celular porque no se veía en el pasillo y no podíamos ubicar el cuarto.
Si no quieren gastar mucha energía porgan alumbrado de censores.
Su personal muy atento
Su desayuno el agua para tomar y tuallas parw lw cara
UBICACION
INTERNET
El personal
El desayuno cobtsn las botrllas del agua muy caro y muy mal servicio del desayino y botellss de agua repito miy caro para el dervicio en recepciom muy amables todo el persnal
Si personal tan amable
El área de sus desayunos,orden y organización nada buena
Está muy cómodo, para viaje de trabajo es perfecto.
Lo único que se me dificultó un poco es la iluminación de la habitación, tanto la posición de las lámparas, como los apagadores de las mismas.
The price was very reasonable and the staff was very nice.
The hotel is very dated. Checkout was at 1pm but when we got back from breakfast they had taken ALL our towels. Thank goodness we showered early but what if we planned on taking another shower? :/ Location is outside of city center and walking there is not an option. Even if driving, there is only access from the highway so when coming back from town you’re forced to drive on the highway in the opposite direction for a few hundred meters before reaching the “U” turn.
Desayuna las instalaciones
El último día la señora del aseo abrió la habitación estando nosotros adentro pidiendo poner cerrado.
Eso creo que no tendría que pasar es mas ni siquiera abrir la recamara.
Servicio rápido y atento
El desayuno, en platos desechables y café quemado
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