Sheraton Erie Bayfront Hotel

Hotels
Sheraton
8.8 (754 reviews)
55 W Bay Dr , Erie , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
High parking fees
Poor communication about breakfast
Uncomfortable beds

Categories

Cleanliness
8.66
The hotel was very clean, but some guests noted issues such as the bathroom not being cleaned adequately during longer stays.
Service
9.43
The staff were described as exceptionally friendly and helpful; most guests appreciated their service.
Location
9.67
Great location with a nice view, although the distance to downtown was a drawback for some business travelers.
Room Quality
9.12
Rooms were well-appointed and comfortable, though some found beds to be uncomfortable.
Amenities
8.15
The lack of amenities such as a microwave and limited room service options negatively impacted guest experience.
Value for Money
8.11
Some guests felt the hotel was overpriced for the experience, especially with unexpected charges.
Food and Beverage
8.16
Food options were limited and often too spicy for some guests; breakfast issues were noted.
Overall Experience
9.13
Overall, guests enjoyed their stay despite some issues, with many praising the cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Luxurious Accommodations
Sheraton Hotel Erie Bayfront offers pet-friendly accommodations with free WiFi and a 24-hour fitness centre. Each room features a flat-screen TV, private bathroom, and deluxe rooms boast stunning bay views.

Convenient Amenities
Guests can unwind at the on-site bar or enjoy room service at any hour. The hotel also houses a full-service restaurant serving seasonal American cuisine. A 24-hour front desk ensures all needs are met promptly.

Scenic Location
Situated on Presque Isle Bay, Sheraton Hotel Erie Bayfront provides picturesque views of the marina. Whether you're traveling for business or leisure, this waterfront hotel offers a perfect blend of comfort and convenience.

Book your stay at Sheraton Hotel Erie Bayfront for a memorable experience!

Important information:

Upon early departure, an Early Departure Charge of one night's room & applicable tax applies.

Guests must be 21 years of age or older to reserve a room and check-in/register.

Any change in the length or dates of a reservation may result in a rate change.

The intersection of State Street and Bayfront Parkway is CLOSED September 01, 2025 - October 01, 2026 due to construction. To access hotel via Front Street, please turn at Sassafras Street Extension or Holland Street. Thank you for your patience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 754 reviews
Cleanliness: 8.66
Service: 9.43
Location: 9.67
Room Quality: 9.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 9.13
T
Thomas family_with_children us
10
Excellent location, nice view, friendly staff
Pros:

Staff was super friendly, hotel was nice and clean

2026-02-14 via Nuitee
M
Mrh1085 Family Myrtle Beach, South Carolina
4
Needs more attentional to detail
Pros:

I booked two rooms at this hotel for my family. We were traveling in Ohio and came to Erie on the fly due to a snowstorm (family hasn’t seen a major storm). The hotel has gone through the renovation of the Sheraton brand but still left a little to be desired. We were not on the club level despite being Titanium and the up button on the elevator was not working. To get to the lounge we had to go to the bottom and then back up. We used the coin laundry during our stay which is a rip off. The machines on either floor did not dry clothes very well despite being an average load and required multiple payments for multiple cycles. Upon leaving I like to strip the room to help the housekeeper and the room had one of the most disgusting stained mattresses I have seen in years that was clearly not updated during the renovation.

2026-02-03 via Tripadvisor
N
Nicholas extended_group us
10
2026-01-30 via Nuitee
K
Ken couple us
3
2026-01-19 via Nuitee
D
Daniel solo_traveller us
10
Great location, excellent food and decent drink selection with excellent execution
Pros:

Great service at the bar

Cons:

All good

2026-01-19 via Nuitee
D
Donna couple us
10
Excellent
Pros:

Very clean very comfortable. Restaurant excellent. Nice big screen tv. Shower was very nice. We had a king size bed. Super comfortable. Slept great

Cons:

Absolutely nothing. A+

2026-01-19 via Nuitee
N
Niajah family_with_children us
9
Comfortably cozy.
Pros:

Location

Cons:

The bathroom accessories were falling apart.

2026-01-19 via Nuitee
J
Judith extended_group us
10
Everything was neat and clean, the staff was wonderful.
Pros:

Room was very nice, i arrived after dark and had to check out early so I really didn't notice the view. The bed was very comfortable!

Cons:

I had requested that my room be near my co-workers but I was on the 6th floor and she was on the 2nd. When we ask if we could get rooms closer together, we were informed that it would cost $20 dollars more. Why do they even bother to ask if you want rooms near each other when making the reservations if they can't honor that request at check in?

2026-01-19 via Nuitee
K
Kaitlyn couple us
6
Ok view (windows dirty) nice staff good location poor everything else.
Pros:

-location was nice, staff was nice

Cons:

Upon arrival there was a weird stench that lingered from the air conditioner into our room maybe from outside, but it smelled like sewer for the first night. We had booked for two nights and were only given a roll of toilet paper. House keeping walked right into our room after knocking and waiting for 3 seconds max. Parking was $16 per night when there was free parking closer and we were not made aware of that. There was a trash can full of puke just sitting outside our hallway.

2026-01-19 via Nuitee
K
Karen couple us
8
The Sheraton is well-located but lacked comfort for the price.
Pros:

Due to construction, it was challenging to get to the Sheraton. Our marina view was pleasant; seeing Lake Erie would have been even nicer. The bed and pillows were NOT comfortable: the mattress was uneven or tilted, and the pillows were too soft or worn. The room was clean, nicely decorated, and spacious. Breakfast was just OK. The location was excellent for going to shops, taking a dinner sunset cruise, and going to Presque Isle.

Cons:

The mattresses and pillows could have been more comfortable for the price. The breakfast was very basic for the price.

2026-01-19 via Nuitee
S
Sylvia family_with_children us
8
2026-01-19 via Nuitee
K
Kathleen solo_traveller us
10
One of the best hotels I have stayed in. Highly recommend!!
Pros:

Great location for food and views

Cons:

Nothing.

2026-01-16 via Nuitee
M
mauricioo762 Business Melbourne, Brevard County, Florida
10
Great Hotel
Pros:

Recently stayed at the Sheraton Bayfront for a week while in a business trip. Hotel is great. Rooms are comfortable. The onsite restaurant serves quality food and the view is great. The gym has excellent equipment and everything you need to workout while away from home.

2026-01-15 via Tripadvisor
I
Ingersoll family_with_children us
10
2026-01-12 via Nuitee
D
Dawn family_with_children us
10
2026-01-10 via Nuitee
F
Frederic family_with_children ca
9
2026-01-10 via Nuitee
T
Tania Mara family_with_children br
10
Pros:

Localização e conforto

2026-01-09 via Nuitee
S
Steve couple us
10
2026-01-04 via Nuitee
J
James family_with_children us
10
Very enjoyable
Pros:

We brought our dogs which was so nice. We didn’t have to leave them behind

2026-01-04 via Nuitee
J
Jeffrey solo_traveller us
6
I hope i won't need to visit relatives here again.
Pros:

Staff were pleasant. Ceasar salad was very good except for hard little crunchy bits from the croutons

Cons:

Shuttle service started an hour too late. Too far to walk to downtown for business. Booking
Com noted reservation was fee free for cancelation, bit when I tried to cancel, i was prevented from doing that. I HATE BOOKING.COM!

2025-12-09 via Nuitee