Sheraton Erie Bayfront Hotel

Hotels
Sheraton
8.8 (820 reviews)
55 W Bay Dr , Erie , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
High parking fees
Poor communication about breakfast
Uncomfortable beds

Categories

Cleanliness
8.66
The hotel was very clean, but some guests noted issues such as the bathroom not being cleaned adequately during longer stays.
Service
9.43
The staff were described as exceptionally friendly and helpful; most guests appreciated their service.
Location
9.67
Great location with a nice view, although the distance to downtown was a drawback for some business travelers.
Room Quality
9.12
Rooms were well-appointed and comfortable, though some found beds to be uncomfortable.
Amenities
8.15
The lack of amenities such as a microwave and limited room service options negatively impacted guest experience.
Value for Money
8.11
Some guests felt the hotel was overpriced for the experience, especially with unexpected charges.
Food and Beverage
8.16
Food options were limited and often too spicy for some guests; breakfast issues were noted.
Overall Experience
9.13
Overall, guests enjoyed their stay despite some issues, with many praising the cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Luxurious Accommodations
Sheraton Hotel Erie Bayfront offers pet-friendly accommodations with free WiFi and a 24-hour fitness centre. Each room features a flat-screen TV, private bathroom, and deluxe rooms boast stunning bay views.

Convenient Amenities
Guests can unwind at the on-site bar or enjoy room service at any hour. The hotel also houses a full-service restaurant serving seasonal American cuisine. A 24-hour front desk ensures all needs are met promptly.

Scenic Location
Situated on Presque Isle Bay, Sheraton Hotel Erie Bayfront provides picturesque views of the marina. Whether you're traveling for business or leisure, this waterfront hotel offers a perfect blend of comfort and convenience.

Book your stay at Sheraton Hotel Erie Bayfront for a memorable experience!

Important information:

Upon early departure, an Early Departure Charge of one night's room & applicable tax applies.

Guests must be 21 years of age or older to reserve a room and check-in/register.

Any change in the length or dates of a reservation may result in a rate change.

The intersection of State Street and Bayfront Parkway is CLOSED September 01, 2025 - October 01, 2026 due to construction. To access hotel via Front Street, please turn at Sassafras Street Extension or Holland Street. Thank you for your patience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 820 reviews
Cleanliness: 8.66
Service: 9.43
Location: 9.67
Room Quality: 9.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 9.13
W
WILLIAM couple us
10
2026-07-11 via Nuitee
S
Samuel couple us
10
2026-07-11 via Nuitee
E
Elizabeth family_with_children sg
7
2026-07-10 via Nuitee
T
Tracy couple us
10
Perfect!
Pros:

Beautiful setting. Clean with friendly staff. We love that it is pet friendly

Cons:

You should have some doggie bowls for water outside

2026-07-08 via Nuitee
S
Scaranda couple us
10
Pros:

the room was beautiful, hotel fantastic and the food was excellent!

Cons:

N/A

2026-07-08 via Nuitee
T
TIANQI couple ca
9
2026-07-08 via Nuitee
1
184wc Family
4
Didn’t get what I paid for…
Pros:

Reserved a room here for the holiday weekend and it was obviously very expensive but a great way to watch the fireworks. For that price, though, I expected a shorter line at check-in, an open pool, and no grubby handprints all over the room. Luckily the staff was helpful in resolving our issues but if I had known the pool would not be available I would have booked elsewhere so this was very disappointing.

2026-07-04 via Tripadvisor
S
SusanK288 Solo travel North Royalton, Ohio
8
Fabulous views and convenient location for a visit to Presque Isle
Pros:

I stayed in mid-May as part of a birdwatching group. The hotel provided complementary parking for members of the group, which was much appreciated. Leo was friendly and helpful at check-in.

The room was spacious and clean, with extra floor space for suitcases, plenty of seating, and a small table. I had a bay front room, so the views were amazing. There was a lot of lighting in the bedroom area. Bed was comfortable.

There was a mini fridge and a bottle of water. The room did not have a microwave. There was a communal microwave in the vending area. It was spotless the first couple times I tried to use it to heat a cup of tea. On my final morning, someone had used it to make oatmeal and had made a mess, so I had to ask for a cup of hot water in the lobby for my tea.

Bathroom had a standalone shower, which is great. The shelves in the shower were a little too small for my personal toiletries, and the grab bars were in an inconvenient location. Lighting was ok, but could use a little more.

Hallways were noisy on the weekend from other guests being loud.

The Marriott app made ordering room service easy. Room service was fast and delicious, although not a ton of meal options.

Parking was conveniently attached, although one of the doors between the hotel and garage did not have a button that you could press to open the doors, so it was a little challenging to navigate with suitcases. The door closest to the hotel did have that option.

Overall, I would stay here again.

2026-06-27 via Tripadvisor
C
Christina couple us
10
Superb
Pros:

Location, cleanliness, ease of parking, dining

Cons:

Nothing

2026-06-23 via Nuitee
J
john couple us
9
2026-06-23 via Nuitee
J
Julia solo_traveller us
10
Great
Pros:

The service was exceptional.

Cons:

The parking was complicated and the hotel was crowded

2026-06-17 via Nuitee
T
Tatijana extended_group us
8
Location is nice but lots of construction
Pros:

Location

Cons:

we had breakfast included in the rate but when we went to eat at 8:30am nothing much left and attendant was in the back but did not re-fill, also payed for early check in but pool closed!

2026-06-16 via Nuitee
L
Larisa couple us
10
2026-06-15 via Nuitee
J
Jillene solo_traveller us
5
Prettier on the outside of
Pros:

I liked the bay view at sunset, that was beautiful. I liked the overall esthetic and look of the hotel.

Cons:

The bathroom shower was moldy and dirty, I wore water shoes just to take a shower.
There is a cement pole outside the window that had a livery large light on all night long, couldn't get a nice dark room.
The bathroom was only lit by the mirror, which was far to dim for actual shower or toilet use.
The club lounge options were minimal at best, did not have the upscale vibe I was expecting for that level. - this floor also does Not have an ice machine, you have to go to other floors for ice.
I explained during check that the card that was "scanned for incedentals only" was not to be used for the room, well they put the whole room in the card.
Additionally there were some issues with both rooms I was issued and when discussing one of the issues with the manager, she hung up the phone. Highly unprofessional!
Overall, I was highly disappointed with the hotel, especially as its supposed to be upscale and for the cost.

2026-06-14 via Nuitee
C
Crystal couple us
10
2026-06-12 via Nuitee
B
Bruce solo_traveller us
10
Very enjoyable stay, I will stay there again if in the area.
Pros:

Location was great. Restaurant was very good. Room was clean and comfortable. Staff was very nice.

Cons:

Nothing

2026-06-10 via Nuitee
C
Christopher solo_traveller us
10
2026-06-09 via Nuitee
M
Mary solo_traveller us
9
Sunset/Sunrise
Pros:

The room overlooking the lake was lovely,Great view of the sunset and sunrise was 10/10

Cons:

Loved everything

2026-06-08 via Nuitee
K
Kerri solo_traveller us
10
Pros:

Everything!

2026-06-08 via Nuitee
A
Anne couple us
9
2026-06-03 via Nuitee