Sheraton Erie Bayfront Hotel

Hotels
Sheraton
8.8 (812 reviews)
55 W Bay Dr , Erie , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
High parking fees
Poor communication about breakfast
Uncomfortable beds

Categories

Cleanliness
8.66
The hotel was very clean, but some guests noted issues such as the bathroom not being cleaned adequately during longer stays.
Service
9.43
The staff were described as exceptionally friendly and helpful; most guests appreciated their service.
Location
9.67
Great location with a nice view, although the distance to downtown was a drawback for some business travelers.
Room Quality
9.12
Rooms were well-appointed and comfortable, though some found beds to be uncomfortable.
Amenities
8.15
The lack of amenities such as a microwave and limited room service options negatively impacted guest experience.
Value for Money
8.11
Some guests felt the hotel was overpriced for the experience, especially with unexpected charges.
Food and Beverage
8.16
Food options were limited and often too spicy for some guests; breakfast issues were noted.
Overall Experience
9.13
Overall, guests enjoyed their stay despite some issues, with many praising the cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:47

Property Description

Luxurious Accommodations
Sheraton Hotel Erie Bayfront offers pet-friendly accommodations with free WiFi and a 24-hour fitness centre. Each room features a flat-screen TV, private bathroom, and deluxe rooms boast stunning bay views.

Convenient Amenities
Guests can unwind at the on-site bar or enjoy room service at any hour. The hotel also houses a full-service restaurant serving seasonal American cuisine. A 24-hour front desk ensures all needs are met promptly.

Scenic Location
Situated on Presque Isle Bay, Sheraton Hotel Erie Bayfront provides picturesque views of the marina. Whether you're traveling for business or leisure, this waterfront hotel offers a perfect blend of comfort and convenience.

Book your stay at Sheraton Hotel Erie Bayfront for a memorable experience!

Important information:

Upon early departure, an Early Departure Charge of one night's room & applicable tax applies.

Guests must be 21 years of age or older to reserve a room and check-in/register.

Any change in the length or dates of a reservation may result in a rate change.

The intersection of State Street and Bayfront Parkway is CLOSED September 01, 2025 - October 01, 2026 due to construction. To access hotel via Front Street, please turn at Sassafras Street Extension or Holland Street. Thank you for your patience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 812 reviews
Cleanliness: 8.66
Service: 9.43
Location: 9.67
Room Quality: 9.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 9.13
J
john couple us
9
2026-06-23 via Nuitee
C
Christina couple us
10
Superb
Pros:

Location, cleanliness, ease of parking, dining

Cons:

Nothing

2026-06-23 via Nuitee
J
Julia solo_traveller us
10
Great
Pros:

The service was exceptional.

Cons:

The parking was complicated and the hotel was crowded

2026-06-17 via Nuitee
T
Tatijana extended_group us
8
Location is nice but lots of construction
Pros:

Location

Cons:

we had breakfast included in the rate but when we went to eat at 8:30am nothing much left and attendant was in the back but did not re-fill, also payed for early check in but pool closed!

2026-06-16 via Nuitee
L
Larisa couple us
10
2026-06-15 via Nuitee
J
Jillene solo_traveller us
5
Prettier on the outside of
Pros:

I liked the bay view at sunset, that was beautiful. I liked the overall esthetic and look of the hotel.

Cons:

The bathroom shower was moldy and dirty, I wore water shoes just to take a shower.
There is a cement pole outside the window that had a livery large light on all night long, couldn't get a nice dark room.
The bathroom was only lit by the mirror, which was far to dim for actual shower or toilet use.
The club lounge options were minimal at best, did not have the upscale vibe I was expecting for that level. - this floor also does Not have an ice machine, you have to go to other floors for ice.
I explained during check that the card that was "scanned for incedentals only" was not to be used for the room, well they put the whole room in the card.
Additionally there were some issues with both rooms I was issued and when discussing one of the issues with the manager, she hung up the phone. Highly unprofessional!
Overall, I was highly disappointed with the hotel, especially as its supposed to be upscale and for the cost.

2026-06-14 via Nuitee
C
Crystal couple us
10
2026-06-12 via Nuitee
B
Bruce solo_traveller us
10
Very enjoyable stay, I will stay there again if in the area.
Pros:

Location was great. Restaurant was very good. Room was clean and comfortable. Staff was very nice.

Cons:

Nothing

2026-06-10 via Nuitee
C
Christopher solo_traveller us
10
2026-06-09 via Nuitee
M
Mary solo_traveller us
9
Sunset/Sunrise
Pros:

The room overlooking the lake was lovely,Great view of the sunset and sunrise was 10/10

Cons:

Loved everything

2026-06-08 via Nuitee
K
Kerri solo_traveller us
10
Pros:

Everything!

2026-06-08 via Nuitee
A
Anne couple us
9
2026-06-03 via Nuitee
J
Joe couple us
9
A wonderful night stay with great options for dinner.
Pros:

The wonderful view of the waterfront and the comfortableness of the bed.

Cons:

Nothing to mention.

2026-06-03 via Nuitee
J
June Chow solo_traveller us
9
Pros:

View if Lake Erie, housekeeping service, good location

Cons:

Club lounge breakfast uses powder eggs which were inedible. So I skipped it on day 2 of our stay. Returned on day 3 and they had bite sized egg whites with spinach which were tasty. It seems inconsistent. Could use some improvement.

2026-06-02 via Nuitee
S
Stephanie solo_traveller us
8
2026-06-02 via Nuitee
R
Ragone couple us
9
Excellent
Pros:

Location was close to restaurants and I asked for a little something to help celebrate our 30 wedding anniversary. They came through with chocolate covered strawberries and champagne beautifully done!

2026-05-31 via Nuitee
G
gratzinger solo_traveller us
10
Pros:

Everything

Cons:

The lake view

2026-05-29 via Nuitee
J
Jon solo_traveller us
10
Pros:

Room .... view.... beautiful place

Cons:

Nothing

2026-05-29 via Nuitee
N
Nicole solo_traveller us
10
Pros:

I loved everything 😍

Cons:

I loved everything 😻💗

2026-05-27 via Nuitee
E
EILEEN couple us
10
It's worth staying there if you want to be surrounded by water
Pros:

At first we thought the view was the Dobbins Landing tower of the bay. We had the marina view of the boats. Next time we go there, I'll make sure we get the Bay view of Dobbins Landing. Although we saw it outside the room window on corner.

Cons:

We had a staff walk in while my spouse was heating up food. While staff gave us back our trash bins, my husband was back and tried to take it from staff...staff kept on and went in our room to set it down.

2026-05-25 via Nuitee