Music Road Resort Hotel and Inn

Hotels
8.9 (8123 reviews)
303 Henderson Chapel Road , Pigeon Forge , US
+1 844-993-9644

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Housekeeping inconsistencies
Breakfast quality varies

Categories

Cleanliness
8.15
Some complaints regarding housekeeping and instances of musty rooms.
Service
9.65
Staff were friendly and helpful, although some issues with towel replacement.
Location
9.65
Good location for Dollywood visit and close to various attractions.
Room Quality
8.15
Issues with mustiness, noise from beds, and insufficient light blocking.
Amenities
9.15
Promising amenities but some mentioned issues like the location of the hot tub.
Value for Money
9.15
Room quality and experience generally align with hotel expectations for price.
Food and Beverage
7.65
Breakfast received mixed reviews, with some dishes not meeting expectations.
Overall Experience
9.65
Many guests expressed a desire to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:32

Property Description

Scenic Views and Exciting Amenities

Overlooking the picturesque Smoky Mountains and Little Pigeon River, Music Road Resort Hotel and Inn offers a perfect blend of natural beauty and entertainment. Enjoy the outdoor water park, indoor pool, and balconies in every room.

Comfort and Convenience

Relax in guest rooms equipped with free Wi-Fi, microwaves, and refrigerators. Start your day with coffee-making facilities and find hairdryers for your convenience.

Fun for Everyone

Indulge in a hot tub session, stay active in the fitness centre, or have a blast in the game room with billiards. With proximity to top attractions like the Titanic Museum and Dollywood, there's something for everyone at Music Road Resort Hotel and Inn.

Book your stay now for a memorable experience!

Important information:

The resort consist of the Inn, Hotel, and a convention center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.9
Based on 8123 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 7.65
Overall Experience: 9.65
M
Misti • family_with_children • us
8
2026-10-29 • via Nuitee
L
Lorrine • couple • us
10
2026-10-27 • via Nuitee
M
Marlene • extended_group • us
10
2026-10-26 • via Nuitee
J
Joe • couple • us
10
Great
Pros:

Great

Cons:

Great

2026-10-26 • via Nuitee
J
Jordan • family_with_children • ca
5
Breakfast needs improvement
Pros:

The pools are fantastic. Thank you for keeping them open and heated in October. My children had a fantastic time in them.

Cons:

The breakfast is such a letdown. The quality is passable at best and the presentation is worse, especially given the beauty of the hotel/inn. Even paper plates would be preferable to Styrofoam if you don't want to worry about dishes. And having plastic utensils in 3 packs is so wasteful. The variety of items in the buffet pales when compared to many other hotels such as Home2, and the prices are about the same.

2026-10-25 • via Nuitee
L
Lenz • family_with_children • us
9
Pros:

The facilities, comfortable beds, quietness of the area, the juices offered, private balcony

Cons:

For the cost, I expected more variety for breakfast.

2026-10-25 • via Nuitee
L
latrecia • couple • us
9
2026-10-24 • via Nuitee
C
Connie • family_with_children • us
9
2026-10-23 • via Nuitee
B
Bryan • couple • us
9
2026-10-23 • via Nuitee
A
April • couple • us
10
Great stay!! Staff was very friendly, rooms clean and comfortable!! 24 hour pool and free breakfast. Will definitely sta
Pros:

24 hour pool, free breakfast. Staff was very friendly, rooms was very clean and beds was comfortable.

Cons:

Nothing

2026-10-22 • via Nuitee
A
Angie • family_with_children • us
10
Pros:

The Staff was nice and helpful. The breakfast was good. The hotel was clean. We had everything we needed.

Cons:

N/A

2026-10-22 • via Nuitee
C
Cristiane • family_with_children • us
9
2026-10-21 • via Nuitee
C
Cloee • couple • us
10
Pros:

The facilities were all very clean and well taken care of. The staff as well were very helpful and welcoming during our entire stay

2026-10-21 • via Nuitee
A
Angie Kay Neal • family_with_children • us
10
Pros:

It was so clean smelled amazing. The indoor pool and hot tub was open 24/7

Cons:

Breakfast was not very good.

2026-10-20 • via Nuitee
P
Pamela • couple • us
10
Music Road Inn is the BEST! I won’t stay anywhere else. Clean, good breakfast, great location!
Pros:

The property is ALWAYS VERY CLEAN

2026-10-19 • via Nuitee
B
Brittany • couple • us
10
2026-10-19 • via Nuitee
T
Traci • couple • us
9
Excellent trip and excellent experience with the stay
Pros:

Location

Cons:

Nothing

2026-10-17 • via Nuitee
M
Mary • family_with_children • us
5
always check your room, it was ok
Pros:

breakfast was good, room had a few issues the main one our comforter was dirty , it had a couple spots of blood from the last guest, also the floor between the bed had not it had several spots where someone had spilled something. also we found a dark colored sock at the foot of second bed. We called the front desk about the blood, the manager called and said she was sorry and would send a new one and pickup the dirty one, that never happened, the next morning i went back to front desk after breakfast and complained again, finally the lady working at front desk brought a new one . other than these issues everything was good. They should have given a small credit due to these issues or a discount for a later stay maybe next year. Would probably stay here again but would check room out.

Cons:

room cleaned with clean comforter and floor

2026-10-17 • via Nuitee
B
Barbara • solo_traveller • us
10
Wonderful stay
Pros:

Perfect location
Very comfortable clean and quiet room
Good breakfast
Nice area with rocking chairs overlooking the river

2026-10-17 • via Nuitee
K
Kayla • family_with_children • us
10
2026-10-14 • via Nuitee