Music Road Resort Hotel and Inn

Hotels
8.9 (7708 reviews)
303 Henderson Chapel Road , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Housekeeping inconsistencies
Breakfast quality varies

Categories

Cleanliness
8.15
Some complaints regarding housekeeping and instances of musty rooms.
Service
9.65
Staff were friendly and helpful, although some issues with towel replacement.
Location
9.65
Good location for Dollywood visit and close to various attractions.
Room Quality
8.15
Issues with mustiness, noise from beds, and insufficient light blocking.
Amenities
9.15
Promising amenities but some mentioned issues like the location of the hot tub.
Value for Money
9.15
Room quality and experience generally align with hotel expectations for price.
Food and Beverage
7.65
Breakfast received mixed reviews, with some dishes not meeting expectations.
Overall Experience
9.65
Many guests expressed a desire to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:32

Property Description

Scenic Views and Exciting Amenities

Overlooking the picturesque Smoky Mountains and Little Pigeon River, Music Road Resort Hotel and Inn offers a perfect blend of natural beauty and entertainment. Enjoy the outdoor water park, indoor pool, and balconies in every room.

Comfort and Convenience

Relax in guest rooms equipped with free Wi-Fi, microwaves, and refrigerators. Start your day with coffee-making facilities and find hairdryers for your convenience.

Fun for Everyone

Indulge in a hot tub session, stay active in the fitness centre, or have a blast in the game room with billiards. With proximity to top attractions like the Titanic Museum and Dollywood, there's something for everyone at Music Road Resort Hotel and Inn.

Book your stay now for a memorable experience!

Important information:

The resort consist of the Inn, Hotel, and a convention center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$6 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 7708 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 7.65
Overall Experience: 9.65
B
Blackburn • family_with_children • us
8
2026-02-11 • via Nuitee
S
Scott • couple • us
10
2026-02-11 • via Nuitee
M
Maya • couple • us
9
2026-02-10 • via Nuitee
R
Rena • couple • us
9
Enjoyed the stay
Pros:

Beautiful resort

Cons:

Phone in the room didn’t work

2026-02-09 • via Nuitee
A
April • couple • us
10
Great place to stay
Pros:

The location is great. The rooms are large and we had a room with a fireplace

Cons:

Breakfast is no longer included with the price.

2026-02-08 • via Nuitee
M
Mattie • couple • us
9
Wonderful
Pros:

Location

2026-01-30 • via Nuitee
S
Steve • family_with_children • us
6
Great deal!
Pros:

Close to the strip and it was clean !!!

Cons:

They canceled my booking without notifying me…Got there no. Booking.even though it was paid for …took about 20
Minutes and they got it fixed .

2026-01-29 • via Nuitee
G
Gerald • couple • us
10
Very close to walks we made to see shows and eat at restaurants
Pros:

breakfast and cleanliness of room

Cons:

can't think of anything

2026-01-26 • via Nuitee
D
Deborah • family_with_children • us
10
Hayes Family
Pros:

EVERYTHING!! From our stay to the location, staff, room, etc...

Cons:

There was nothing to not like.

2026-01-25 • via Nuitee
A
Amy • family_with_children • us
10
2026-01-23 • via Nuitee
R
Ronnie • family_with_children • us
10
Great place to stay
Pros:

Awesome place!

Cons:

Nothing

2026-01-23 • via Nuitee
R
Robert • couple • us
8
2026-01-22 • via Nuitee
L
Laura • extended_group • us
10
Pros:

the room was very clean and the bed was comfortable. Great Location and good breakfast. The price was also decent.

Cons:

Really nothing. Maybe more bathroom amenities. That was very slim. The staff was okay some were not attentive at front desk when people were shopping in the gift shop no one was there to assist.

2026-01-21 • via Nuitee
M
Maksim • family_with_children • us
10
Pros:

Coffee and breakfast

Cons:

It wasn’t cozy in the room

2026-01-20 • via Nuitee
D
Danielle • family_with_children • us
10
Wonderful experience!
Pros:

The location was great, staff were super nice, & the breakfast was I think the best hotel breakfast I’ve ever had. Will definitely be back!

2026-01-20 • via Nuitee
J
Jim and Mary • couple • us
8
2026-01-20 • via Nuitee
M
Matthew • family_with_children • us
9
Pros:

Room was very clean. Hotel was very clean and had a full breakfast. Location is great.

2026-01-20 • via Nuitee
S
Suzanne • family_with_children • us
10
2026-01-19 • via Nuitee
A
Amanda • family_with_children • us
5
2026-01-19 • via Nuitee
F
Fabiana • family_with_children • us
10
We really enjoyed and we will be back.
Pros:

Super clean and nice location.

2026-01-19 • via Nuitee