Music Road Resort Hotel and Inn

Hotels
8.9 (7722 reviews)
303 Henderson Chapel Road , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Housekeeping inconsistencies
Breakfast quality varies

Categories

Cleanliness
8.15
Some complaints regarding housekeeping and instances of musty rooms.
Service
9.65
Staff were friendly and helpful, although some issues with towel replacement.
Location
9.65
Good location for Dollywood visit and close to various attractions.
Room Quality
8.15
Issues with mustiness, noise from beds, and insufficient light blocking.
Amenities
9.15
Promising amenities but some mentioned issues like the location of the hot tub.
Value for Money
9.15
Room quality and experience generally align with hotel expectations for price.
Food and Beverage
7.65
Breakfast received mixed reviews, with some dishes not meeting expectations.
Overall Experience
9.65
Many guests expressed a desire to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:32

Property Description

Scenic Views and Exciting Amenities

Overlooking the picturesque Smoky Mountains and Little Pigeon River, Music Road Resort Hotel and Inn offers a perfect blend of natural beauty and entertainment. Enjoy the outdoor water park, indoor pool, and balconies in every room.

Comfort and Convenience

Relax in guest rooms equipped with free Wi-Fi, microwaves, and refrigerators. Start your day with coffee-making facilities and find hairdryers for your convenience.

Fun for Everyone

Indulge in a hot tub session, stay active in the fitness centre, or have a blast in the game room with billiards. With proximity to top attractions like the Titanic Museum and Dollywood, there's something for everyone at Music Road Resort Hotel and Inn.

Book your stay now for a memorable experience!

Important information:

The resort consist of the Inn, Hotel, and a convention center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$6 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 7722 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 7.65
Overall Experience: 9.65
J
Justin couple us
10
2026-03-07 via Nuitee
B
Bonnie couple us
10
Wonderful time in our Smoky Mountains, our home away from home!
Pros:

We have stayed here several times over the years and we love the quiet atmosphere, cleanliness, location, and the complementary breakfast is very good. Staff all very nice.

Cons:

The queen suites are wonderful, the only thing better would be if they had the beauty rest hospitality mattresses that conform to you when you lie down, and you can’t feel the other person move.

2026-03-06 via Nuitee
K
Kathy couple us
10
Clean, friendly , comfortable, good breakfast. Very nice stay
Pros:

Great place to stay

Cons:

N/a

2026-03-05 via Nuitee
A
Arielle couple us
10
2026-03-05 via Nuitee
L
Lossie family_with_children us
10
Pros:

I liked to rooms, the staff was friendly, and the pool is very nice. I'd definitely come back.

Cons:

There wasn't anything I didn't like

2026-03-04 via Nuitee
A
albert couple us
10
2026-03-03 via Nuitee
S
Shantel family_with_children us
10
2026-03-02 via Nuitee
M
Medley family_with_children us
10
2026-03-02 via Nuitee
T
Tony family_with_children us
10
Pros:

The room was really nice and clean always a plus we had a beautiful view of the river. The bed was a king size and was very comfortable the bathroom and spa tub was nice also. We enjoyed the indoor pool the kids loved it were already planning are next stay. The staff were very friendly and helpful Thanks for a great weekend.

Cons:

The only thing I didn't like was the drive back home lol. But we made it back safe. Thank you Jesus !!!!!!!!

2026-03-01 via Nuitee
J
Jennifer family_with_children us
8
Jen W
Pros:

I liked the room that we had. We were in the premier king room, perfect for me and my husband. I also liked the location and layout.

Cons:

The air in our room would not get as cold as we liked. Other than that everything was great.

2026-03-01 via Nuitee
Y
Yvonne family_with_children us
9
2026-02-28 via Nuitee
J
Jose family_with_children us
9
Pros:

This was my first time staying at the Music Road Resort Hotel. The hotel was very clean, and the rooms were super comfy.

2026-02-26 via Nuitee
Y
Yerdon couple us
9
2026-02-23 via Nuitee
M
Maria family_with_children us
10
I’ll definitely stay here again
Pros:

I loved the indoor swimming pool

Cons:

The balcony view

2026-02-23 via Nuitee
A
Ashlee family_with_children us
10
2026-02-23 via Nuitee
J
James couple us
7
Choose the hotel, avoid the Inn
Pros:

location, breakfast, beds were comfortable and clean

Cons:

ductwork was dirty and room made me sneeze a lot. Heater was also broken, tannin ac constantly

2026-02-23 via Nuitee
D
debbie family_with_children us
10
Definitely would go back .
Pros:

Room was very clean and beds very comfortable. The indoor pool and hot tub were a lot of fun for kids .

Cons:

The only complaint is that the hot water in shower was Luke warm , wish the water was actually hot . Other wise everything was great . Would stay there again .

2026-02-23 via Nuitee
D
Dustin couple us
10
Great couples escape!!!
Pros:

The resort was very nice. We were upgraded to a suite to celebrate our anniversary and enjoyed our view from the 7th floor.

Cons:

The only comment we can say is the breakfast could have been better. It just seemed to lack is all.

2026-02-23 via Nuitee
B
Bradlee family_with_children us
8
I would stay again
Pros:

Everything was really clean the breakfast was fantastic very nice inside. Even the wet floor signs are gold. The pool is truly open 24/7

Cons:

The pool that was open 24/7 was definitely not the warmest.

2026-02-22 via Nuitee
S
Scott couple us
10
2026-02-11 via Nuitee