Music Road Resort Hotel and Inn

Hotels
8.9 (7740 reviews)
303 Henderson Chapel Road , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Housekeeping inconsistencies
Breakfast quality varies

Categories

Cleanliness
8.15
Some complaints regarding housekeeping and instances of musty rooms.
Service
9.65
Staff were friendly and helpful, although some issues with towel replacement.
Location
9.65
Good location for Dollywood visit and close to various attractions.
Room Quality
8.15
Issues with mustiness, noise from beds, and insufficient light blocking.
Amenities
9.15
Promising amenities but some mentioned issues like the location of the hot tub.
Value for Money
9.15
Room quality and experience generally align with hotel expectations for price.
Food and Beverage
7.65
Breakfast received mixed reviews, with some dishes not meeting expectations.
Overall Experience
9.65
Many guests expressed a desire to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:32

Property Description

Scenic Views and Exciting Amenities

Overlooking the picturesque Smoky Mountains and Little Pigeon River, Music Road Resort Hotel and Inn offers a perfect blend of natural beauty and entertainment. Enjoy the outdoor water park, indoor pool, and balconies in every room.

Comfort and Convenience

Relax in guest rooms equipped with free Wi-Fi, microwaves, and refrigerators. Start your day with coffee-making facilities and find hairdryers for your convenience.

Fun for Everyone

Indulge in a hot tub session, stay active in the fitness centre, or have a blast in the game room with billiards. With proximity to top attractions like the Titanic Museum and Dollywood, there's something for everyone at Music Road Resort Hotel and Inn.

Book your stay now for a memorable experience!

Important information:

The resort consist of the Inn, Hotel, and a convention center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$6 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 7740 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 7.65
Overall Experience: 9.65
L
Linda • family_with_children • us
10
Spring break with the grands
Pros:

We like everything about our stay.

2026-03-28 • via Nuitee
R
Rachael McDaniel • family_with_children • us
9
Pros:

Super clean and spacious. Staff was excellent and we loved the most that the pool is open 24 hrs in doors.

2026-03-28 • via Nuitee
K
Kristy • family_with_children • us
10
2026-03-28 • via Nuitee
K
Katie • couple • us
10
Great
Pros:

Relaxing

Cons:

Nothing

2026-03-27 • via Nuitee
H
Heather • couple • us
10
Pros:

Nice clean rooms, nice pool area, great location!

Cons:

The beds and pillows was not very comfortable. But over all everything else was great:)

2026-03-26 • via Nuitee
D
Danah • couple • us
8
2026-03-26 • via Nuitee
C
Candie • family_with_children • us
5
2026-03-24 • via Nuitee
B
Ben • family_with_children • us
6
Pros:

Clean and close to everything

Cons:

Stayed here 10 years ago and breakfast was awesome, now nothing there was edible,never went back for breakfast after first morning

2026-03-23 • via Nuitee
A
Amber • family_with_children • us
10
2026-03-23 • via Nuitee
L
latrecia • couple • us
10
Pros:

Nice property and nice front desk associate the lady was amazing!

2026-03-23 • via Nuitee
M
Mindy • family_with_children • us
10
2026-03-23 • via Nuitee
F
Frederick • family_with_children • us
10
2026-03-22 • via Nuitee
L
Lashon • couple • us
8
The stay was wonderful, and I look forward to returning
Pros:

The whole place was clean

Cons:

There was a problem with the drain in our bathtub

2026-03-22 • via Nuitee
R
Raymond • family_with_children • us
9
Pros:

Comfortable beds clean rooms and facilities.

2026-03-21 • via Nuitee
J
Jennifer • family_with_children • us
9
Hotel has always been amazing for us each time we’ve stayed here. The food is great. The pools are always clean. The roo
Pros:

We have stayed here several times and each day has always been amazing. The staff are always very nice and helpful. The breakfast is very delicious. The pool is always clean and ready to use at any time. Indoor and outdoor pools. Both are heated so that makes it really great when it’s cooler weather our rooms are always clean and anytime we need anything they’re always willing to help.

Cons:

There wasn’t a lot to say that I didn’t like about the property. The only downfall was the Jets quit working in the hot tub on our last day there but that can happen anytime. And when our phone in our room, we were calling down for towels, the phone buttons the number buttons would not work, but we were still able to get what we needed, and they were very willing to accommodate..

2026-03-21 • via Nuitee
R
Ralph • couple • us
10
2026-03-21 • via Nuitee
W
William • family_with_children • us
10
Pros:

Very upscale feeling yet very reasonable prices.

Cons:

N/A

2026-03-21 • via Nuitee
E
Edward • couple • us
10
Comfort at affordable price.
Pros:

Great breakfast, and the lobby and hallways leading to the rooms are well done.

Cons:

no negative experience.

2026-03-20 • via Nuitee
N
Natasha • family_with_children • us
9
2026-03-19 • via Nuitee
M
Michelle • family_with_children • us
10
Pros:

Facilities, free breakfast. Nice clean room, friendly staff. Loved the pool and hot tub.

Cons:

Nothing

2026-03-19 • via Nuitee