Music Road Resort Hotel and Inn

Hotels
8.9 (8123 reviews)
303 Henderson Chapel Road , Pigeon Forge , US
+1 844-993-9644

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Housekeeping inconsistencies
Breakfast quality varies

Categories

Cleanliness
8.15
Some complaints regarding housekeeping and instances of musty rooms.
Service
9.65
Staff were friendly and helpful, although some issues with towel replacement.
Location
9.65
Good location for Dollywood visit and close to various attractions.
Room Quality
8.15
Issues with mustiness, noise from beds, and insufficient light blocking.
Amenities
9.15
Promising amenities but some mentioned issues like the location of the hot tub.
Value for Money
9.15
Room quality and experience generally align with hotel expectations for price.
Food and Beverage
7.65
Breakfast received mixed reviews, with some dishes not meeting expectations.
Overall Experience
9.65
Many guests expressed a desire to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:32

Property Description

Scenic Views and Exciting Amenities

Overlooking the picturesque Smoky Mountains and Little Pigeon River, Music Road Resort Hotel and Inn offers a perfect blend of natural beauty and entertainment. Enjoy the outdoor water park, indoor pool, and balconies in every room.

Comfort and Convenience

Relax in guest rooms equipped with free Wi-Fi, microwaves, and refrigerators. Start your day with coffee-making facilities and find hairdryers for your convenience.

Fun for Everyone

Indulge in a hot tub session, stay active in the fitness centre, or have a blast in the game room with billiards. With proximity to top attractions like the Titanic Museum and Dollywood, there's something for everyone at Music Road Resort Hotel and Inn.

Book your stay now for a memorable experience!

Important information:

The resort consist of the Inn, Hotel, and a convention center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.9
Based on 8123 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 7.65
Overall Experience: 9.65
R
Reuben • family_with_children • us
10
Was quiet and peaceful. Great helpful staff clean and the pool was wonderful!
Pros:

Breakfast was hot and delicious. Plenty to chose from and the breakfast area was very clean and inviting

Cons:

Everything was great

2026-09-12 • via Nuitee
C
Charlene • solo_traveller • us
10
Pros:

Everything was nice, the staff was polite & helpful, the establishment was very nice & clean

2026-09-12 • via Nuitee
N
Nathan • family_with_children • us
9
One of our favorite places to stay.
Pros:

Clean and convenient. We like the Pool for the kids

Cons:

Had to wait at the desk a while before checking in. Nobody was there

2026-09-11 • via Nuitee
B
Bryan • solo_traveller • us
8
2026-09-10 • via Nuitee
C
Cable • solo_traveller • us
8
Pros:

Location was great. Rooms were clean with no issues.

2026-09-09 • via Nuitee
B
Brown • couple • ge
9
We had a great and relaxing time
Pros:

Breakfast was good and location to entertainment was great

Cons:

Customer service of desk personnel

2026-09-09 • via Nuitee
K
Kristie • family_with_children • us
10
Pros:

Everything was great!

2026-09-08 • via Nuitee
J
Jodi • family_with_children • us
10
2026-09-08 • via Nuitee
P
Phillip • solo_traveller • us
10
2026-09-08 • via Nuitee
R
Randy • family_with_children • us
8
2026-09-08 • via Nuitee
M
Miranda • couple • us
10
Pros:

Very clean. King room was a lot bigger than expected. Bed was comfortable and the pools and hot tub were amazingly warm.

Cons:

Breakfast was just okay. Same thing every morning.

2026-09-08 • via Nuitee
R
Randy • family_with_children • us
8
2026-09-08 • via Nuitee
S
Summer • couple • us
10
2026-09-07 • via Nuitee
R
Rhonda • couple • us
10
Pros:

Great location. Free breakfast was a plus. The rooms are nice, especially ones with river view. But the best thing about the stay is the friendly staff. Check in was so easy and the staff was great!

2026-09-06 • via Nuitee
P
Patricia • extended_group • us
10
It was wonderful, we just wish we could have stayed longer.
Pros:

It was beautiful, the room was spacious and clean. The bed was comfortable and the bathroom had plenty of room.

Cons:

Nothing

2026-09-06 • via Nuitee
K
Kayandra • couple • us
9
Cons:

The only issue was the there was no smart tvs so we couldn't watch Netflix or other streaming apps

2026-09-03 • via Nuitee
A
Amanda Posan • family_with_children • us
6
2026-09-02 • via Nuitee
M
Melinda • solo_traveller • us
10
2026-09-02 • via Nuitee
L
Latoya • family_with_children • us
7
Convenient for attractions but could’ve been better for it to be a resort
Pros:

The rooms were nice and clean. We enjoyed the pool area as well.

Cons:

The floor we were on, not enough towels and rags for 3 adults and 2 kids.

2026-08-31 • via Nuitee
M
Michael • couple • us
8
2026-08-30 • via Nuitee