Citadines Central Shinjuku Tokyo

Hotels
•
Citadines
8.4 (2671 reviews)
Shinjuku-ku, Kabuki-Cho 1-2-9 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Small rooms
Inconsistent service

Categories

Cleanliness
8.04
Some reviews noted issues with cleanliness, including slightly yellowed bed linens.
Service
9.51
The staff were frequently described as friendly, helpful, and pleasant.
Location
9.05
Cited as convenient with access to transportation, but concerns about the surrounding area were mentioned.
Room Quality
7.5
Reported issues with small room sizes and dated furniture were common.
Amenities
8.53
Facilities like free coffee and microwaves were appreciated, but breakfast quality was criticized.
Value for Money
7.99
Several reviewers felt the high prices were not justified by the overall quality.
Food and Beverage
8.04
Breakfast options were deemed poor by some guests.
Overall Experience
8.51
Overall stay was enjoyable for many, but specific issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:11

Property Description

Prime Location in Kabukicho
Located right in the heart of downtown Kabukicho, Citadines Central Shinjuku Tokyo provides convenient access to transportation hubs and attractions.

Modern Amenities and Services
The hotel boasts rooms equipped with LCD TVs, free internet, and convenient facilities like a 24-hour store and coin-operated laundry. Guests can also request air purifiers, DVD players, and enjoy services such as massages and free Wi-Fi.

Dining Experience at Cafe-Restaurant Stella
Indulge in international cuisine at Cafe-Restaurant Stella, known for its chocolate fountain and all-you-can-drink wine arrangements.

Ready to experience comfort and convenience in the bustling Shinjuku district? Book your stay at Citadines Central Shinjuku Tokyo now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥550 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ¥4,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2671 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.51
G
Gouriou • family_with_children • au
9
Great location, friendly staff clean and tidy, will come again.
Pros:

Good location, overall really good.

Cons:

nothing.

2026-06-05 • via Nuitee
H
Hoai Linh • family_with_children • vn
10
2026-06-04 • via Nuitee
M
MARCIA BEATRIZ FALLER • solo_traveller • br
10
Pros:

Ótimo hotel em Shinjuko, rua movimentada mas o quarto super silencioso. Quarto bom tamanho e confortável. Café da manhã boas opções ocidentais pagamento conforme demanda. Horário de início as 7h da manhã, um pouco tarde mas vale a pena utilizar alguns dias.

2026-06-04 • via Nuitee
M
Martin • family_with_children • us
10
2026-06-04 • via Nuitee
J
Julio • solo_traveller • es
9
Pros:

Buena ubicacion en shinjuku al lado de kabukicho. Otro punto extra a favor es que tenian en recepcion una zona de cafe gratis que podias prepararte lo que mas te gustase

Cons:

Los vecinos de las habitaciones de al lado dejaban las puertas abiertas con el pestillo y no paraban de escucharse portazos de entrar y salir sus niños y juguetear por el pasillo. Eran demasiado ruidosos.

2026-06-03 • via Nuitee
M
Maria Verônica • couple • br
9
2026-06-03 • via Nuitee
J
Johan • couple • se
9
2026-05-31 • via Nuitee
M
Motti • family_with_children • il
7
2026-05-29 • via Nuitee
D
d • solo_traveller • us
9
2026-05-29 • via Nuitee
E
Emmanuel • solo_traveller • ch
8
2026-05-29 • via Nuitee
O
Orna • couple • il
10
2026-05-27 • via Nuitee
H
Holly • extended_group • nz
10
Easy place to stay, short walk from the train station
Pros:

Great location, helpful staff, clean and tidy.

Cons:

Bed was small and pushed up against the wall

2026-05-27 • via Nuitee
S
Sohail • family_with_children • in
9
2026-05-26 • via Nuitee
J
Jessica • family_with_children • au
7
Good location and well maintained hotel offering the essentials without too many frills.
Pros:

Very central location. Rooms were clean and bathroom was in good condition.

Cons:

It would have been great to have a bar on site as other Citadines do, but that’s really only because we were travelling with a child who needed to be off the streets early!
Be careful when booking with kids. It says your child stays free but that’s only if they share your bed!

2026-05-26 • via Nuitee
A
Antonio • solo_traveller • no
8
2026-05-26 • via Nuitee
L
Leopoldo • solo_traveller • ph
7
Staff warm, friendly and very helpful
Pros:

Very close to restaurants and shopping.

Cons:

Maybe time to change carpets in rooms. We. Ere in the. 13th floor

2026-05-25 • via Nuitee
A
Aslihan • couple • gb
10
2026-05-23 • via Nuitee
H
Hélène • couple • fr
10
Pros:

Grande chambre avec accès au Lawson

2026-05-23 • via Nuitee
T
Tilleman • solo_traveller • nl
8
2026-05-22 • via Nuitee
L
Luca • couple • it
6
2026-05-21 • via Nuitee