Citadines Central Shinjuku Tokyo

Hotels
•
Citadines
8.4 (2614 reviews)
Shinjuku-ku, Kabuki-Cho 1-2-9 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Small rooms
Inconsistent service

Categories

Cleanliness
8.04
Some reviews noted issues with cleanliness, including slightly yellowed bed linens.
Service
9.51
The staff were frequently described as friendly, helpful, and pleasant.
Location
9.05
Cited as convenient with access to transportation, but concerns about the surrounding area were mentioned.
Room Quality
7.5
Reported issues with small room sizes and dated furniture were common.
Amenities
8.53
Facilities like free coffee and microwaves were appreciated, but breakfast quality was criticized.
Value for Money
7.99
Several reviewers felt the high prices were not justified by the overall quality.
Food and Beverage
8.04
Breakfast options were deemed poor by some guests.
Overall Experience
8.51
Overall stay was enjoyable for many, but specific issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:11

Property Description

Prime Location in Kabukicho
Located right in the heart of downtown Kabukicho, Citadines Central Shinjuku Tokyo provides convenient access to transportation hubs and attractions.

Modern Amenities and Services
The hotel boasts rooms equipped with LCD TVs, free internet, and convenient facilities like a 24-hour store and coin-operated laundry. Guests can also request air purifiers, DVD players, and enjoy services such as massages and free Wi-Fi.

Dining Experience at Cafe-Restaurant Stella
Indulge in international cuisine at Cafe-Restaurant Stella, known for its chocolate fountain and all-you-can-drink wine arrangements.

Ready to experience comfort and convenience in the bustling Shinjuku district? Book your stay at Citadines Central Shinjuku Tokyo now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥550 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for ¥4,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2614 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.51
M
Monika • couple • pl
9
2026-05-09 • via Nuitee
N
Nicole • couple • br
10
Ótima
Pros:

O quarto é muito espaçoso, o banheiro também. A localização é incrível. O atendimento é ótimo. A região é muito bem servida de bares e restaurantes.

Cons:

A noite a região pode ser estranha, mas nada que mudasse nossa opinião em relação ao hotel.

2026-05-09 • via Nuitee
E
Elizabeth • couple • au
9
Pros:

Walking distance from Shinjuku Station

Cons:

Area at night - need to be mindful as it is in the nightlife area

2026-05-09 • via Nuitee
V
Vladyslav • solo_traveller • gb
8
Pros:

Love the location, the staff and the usb chargers were a nice touch

Cons:

The washing machine and dryers were on a different floor and being two seperate functions made it a long night doing the laundry

2026-05-08 • via Nuitee
X
xavier • solo_traveller • fr
8
2026-05-08 • via Nuitee
N
Nicole • family_with_children • au
7
Pros:

Great location in the heart of Shinjuku. Very helpful staff!

2026-05-08 • via Nuitee
F
Fabian • couple • us
8
Pros:

Great location.

2026-05-08 • via Nuitee
R
Rinat • couple • il
10
Pros:

מיקום מרכזי נקי ויחסית מרווח

2026-05-06 • via Nuitee
J
Janith • solo_traveller • au
8
2026-05-04 • via Nuitee
S
Stanislav • solo_traveller • ca
10
2026-05-04 • via Nuitee
T
Tomasz • couple • pl
5
Very basic standard
Pros:

Lokalizacja przy dworcu

Cons:

Duszno w pokoju, mimo starannie przeczytanej ze zrozumieniem instrukcji klimatyzacji ta nie chciała się uruchomić… hotel (sieciówka) niestety odbiega o standardu japońskich hoteli…

2026-05-04 • via Nuitee
S
Soddu • solo_traveller • it
10
2026-05-03 • via Nuitee
M
Maire • extended_group • ck
6
2026-05-03 • via Nuitee
W
Wesley • couple • au
10
2026-05-02 • via Nuitee
J
Jim • couple • au
6
Just ok
Pros:

Good central location

Cons:

Generally looks a bit tired .
Breakfast was expensive with limited selection.
Rather than waiting till check out or after the meal I was interrupted while selecting food quite rudely to require immediate payment for breakfast .

2026-05-02 • via Nuitee
M
Michelle • couple • au
10
2026-05-02 • via Nuitee
G
Gillman • couple • ca
7
Excellent location, wonderful helpful staff, great morning coffee machine for guests, and smooth che
Pros:

The location was wonderful- right in the heart of Shinjuku. Easy access to everything. Breakfast na

Cons:

We were in room 501- terribly cramped in an end room with little space to get by each other. Smaller than our friends room as well.

2026-05-01 • via Nuitee
M
Margaret and Paul • couple • au
8
Small, clean, well located
Pros:

Location

2026-04-30 • via Nuitee
G
Gloria • solo_traveller • ca
7
Pros:

Spacious room

Cons:

Very high density area but good location for sightseeing

2026-04-30 • via Nuitee
R
Regine • couple • us
6
Helpful staff. Rooms were smaller and bathroom really small
Pros:

Helpful front desk staff. Close to golden gai. Close to a lot of food

Cons:

Small room and bathroom

2026-04-29 • via Nuitee