Cit'hôtel Le Chris'tel hôtel et restaurant

Hotels
8.4 (1573 reviews)
15 Bd Alexandre Clair , Clermont-Ferrand , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good service
Convenient location
Cons:
Cleanliness issues
Food quality inconsistency

Categories

Cleanliness
8.01
Some reviews mention cleanliness as a concern, affecting overall perception.
Service
8.98
Multiple reviews highlight the professionalism and attentiveness of the staff.
Location
8.52
Described as convenient, with easy access to the city.
Room Quality
8.27
Rooms are mostly described as comfortable and spacious, though some concerns exist.
Amenities
8.5
Amenities are generally well-regarded, including free parking and a good breakfast.
Value for Money
8.26
Good value is indicated, but some dissatisfaction with certain offerings lowers this score.
Food and Beverage
8.21
Food quality is seen as a mixed experience, with both positives and negatives noted.
Overall Experience
8.48
Overall stays were generally enjoyable with some exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:47

Property Description

Welcome to Hotel Chris'tel, your perfect stay in the heart of Le Puy-en-Velay!

Convenient Amenities: Enjoy complimentary on-site parking and stay connected with free WiFi throughout your stay.

Comfortable Rooms: Relax in our non-smoking guest rooms featuring en suite bathrooms, satellite TV, and for most rooms, a private balcony.

Delightful Dining: Start your day with a delicious buffet breakfast at Hotel Chris'tel. Unwind at the bar and lounge, or grab a snack from the convenient vending machine.

Experience the charm of Le Puy Cathedral and explore the historic Way of St. James pilgrimage, all just a stone's throw away from Hotel Chris'tel.

Book your stay now and make unforgettable memories at Hotel Chris'tel!

Important information:

If you plan to arrive after 21:30, please contact the hotel in advance using the contact details on your confirmation e-mail.

Please note that this property is Dog-friendly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EBU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1573 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.26
Food and Beverage: 8.21
Overall Experience: 8.48
F
Faye family_with_children fr
10
2026-04-02 via Nuitee
C
CECILE solo_traveller fr
10
Pros:

Hotel bien situe dans la ville du Puy confortable,le personnel est souriant agreable , je reviendrais

2026-04-01 via Nuitee
D
dominique solo_traveller fr
10
Séjour très agréable
Pros:

Chambre spacieuse et confortable Idem pour la salle de bains

2026-03-31 via Nuitee
T
Thomas solo_traveller fr
9
Emplacement, personnel et rapport qualité/prix excellents !
Pros:

Le personnel, souriant et professionnel, le petit-déjeuner vraiment bon, l'emplacement à 10 minutes du centre historique et le report qualité prix de nuit et du petit-déjeuna vraiment imbattable

Cons:

le bruit de la route présent, la décoration des chambres un peu datée. rien de rhédibitoire, mais c'est ce qui manque pour que ce soit exceptionnel !

2026-03-31 via Nuitee
J
Jacqueline extended_group ch
5
Pros:

parkmöglichkeit

Cons:

zu kleines doppelbett für 2 personen

2026-03-30 via Nuitee
N
nicole family_with_children fr
7
2026-03-26 via Nuitee
P
Pierre family_with_children fr
8
De passage
2026-03-24 via Nuitee
P
pawel solo_traveller pl
7
2026-03-23 via Nuitee
P
Philippe family_with_children fr
10
Pros:

Très belle chambre. Literie très confortable.
Restaurant au top également et un accueil chaleureux. Nous avons passé un excellent séjour

Cons:

Rien

2026-03-23 via Nuitee
H
Horacio couple ch
9
Tutto perfetto
Pros:

Ottima posizione

2026-03-22 via Nuitee
S
Sandrine family_with_children fr
10
Pros:

L'emplacement de l'hôtel, chambre confortable et très bon accueil.

Cons:

Rien

2026-03-22 via Nuitee
M
Morgan solo_traveller fr
6
2026-03-22 via Nuitee
S
Sofia couple fr
10
2026-03-22 via Nuitee
A
ALAIN couple fr
9
Super rapport qualité /prix
Pros:

L’accueil et la propreté

2026-03-21 via Nuitee
F
Florian family_with_children ch
10
2026-03-21 via Nuitee
D
DZF ZUM family_with_children fr
10
Pros:

L'accueil, l'emplacement, le confort, le restaurant super !! Parking gratuit

Cons:

Rien

2026-03-21 via Nuitee
P
Peter solo_traveller de
5
Hotel alles in Orfnung - Service sehr freundlich - Frühstück ebenso gut.
Pros:

Rezeption und Service Mitarbeiterinnen sehr freundlich und engagiert. Ich wurde angerufenen um zu erfragen, ob ich nach meiner Ankunft noch essen möchte. Topp. Die Qualität des Essens im Restaurant war unterirdisch. Das Management scheint in diesem wichtigen Mitfaktor zur besseren Auslastung eines Hotels nicht geschult worden sein. Ich aß sog. Ceviche von Forelle - serviert auf ungewürzte Erbsen ! und darauf verklebte Endstückscheibchen einer Räucherlachses ( also auch keine Lachsforelle ) mit unausgelöstem mittleren Nervenstrang. Also keine Forelle - kein Koriander - kein Limettensaft. Erschreckend wie man so etwas in Frankreich servieren kann. Zum Hauptgang Poulet Bourgignon auf kaltem Teller, lasche Kartoffelstücke, etwas laues ungewürztes Gemüse und eine verkochte trockene fade geteilte Pouletkeule. Sehr schade wie man Lebensmittel kaputt macht und dass ein Angestellter wagt so etwas dem freundlichen Servicepersonal an Gäste zu geben . Dem Management kann ich nur raten in der Auvergne oder Aubrac, Lyon einige gute Bistros zu besuchen. Dann natürlich den / die Mitarbeiter / in zu motivieren mit Weiterschulung, dann kommen auch mehr Gäste in der mauen Zeit. Sehr schade

Cons:

Das sogenannte miserable unzumutbare „Restaurant“

2026-03-20 via Nuitee
S
sylvie family_with_children fr
10
Pros:

Grande chambre avec une literie confortable et un petit balcon.
Un petit nid douillet à proximité du centre historique et d'un joli parc .

2026-03-20 via Nuitee
S
Stephane family_with_children fr
8
Pros:

Confortable et bon accueil.

Cons:

Un peu bruyant

2026-03-18 via Nuitee
C
Charlotte family_with_children fr
9
Cons:

Isolation sonore faible

2026-03-15 via Nuitee