Hilton Garden Inn Montreal Centre-Ville

Hotels
•
Hilton Garden Inn
8.4 (4334 reviews)
380 Sherbrooke Street West , Montréal , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
High parking fees
Pool issues
Strict bar rules

Categories

Cleanliness
8.31
The rooms were clean, however, issues with pool cleanliness were mentioned.
Service
8.78
Friendly and attentive staff; however, some service concerns were noted.
Location
9.32
Great location, convenient for exploring the area.
Room Quality
8.77
Good and spacious rooms, generally positive feedback.
Amenities
7.8
Amenities were decent but there were complaints about the pool temperature.
Value for Money
8.26
Surprisingly fair pricing based on the overall experience.
Food and Beverage
7.31
Breakfast not included, misleading; strict bar rules affected experience.
Overall Experience
8.68
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

Luxurious Amenities
Experience ultimate comfort at Hilton Garden Inn Montreal with spacious rooms equipped with modern conveniences like flat-screen TVs, microwaves, and refrigerators. Enjoy free WiFi and unwind in the sauna or hot tub after a long day of exploring the city.

Dining Excellence
Indulge in a culinary journey at Café-Resto-Bar Circos, offering a delectable breakfast, lunch, and dinner menu. For quick bites and beverages, visit the Pavilion Pantry to satisfy your cravings at any time of the day.

Prime Location
Conveniently situated just a stone's throw away from Place-des-Arts Metro Station, our hotel provides easy access to Montreal's top attractions like the Montreal Museum of Contemporary Art and the Underground City. Book your stay now for a memorable experience in the heart of the city!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property can accommodate pets for an additional fee of CAD 100 per pet, per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 4334 reviews
Cleanliness: 8.31
Service: 8.78
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.68
S
SORA • extended_group • jp
9
2026-09-19 • via Nuitee
M
Maria Grazzia • solo_traveller • ca
7
2026-09-19 • via Nuitee
V
Virginie • solo_traveller • fr
10
2026-09-17 • via Nuitee
V
Veneet • extended_group • ae
8
2026-09-17 • via Nuitee
F
Frank • solo_traveller • nl
9
2026-09-16 • via Nuitee
G
Grenier • solo_traveller • ca
9
2026-09-15 • via Nuitee
M
Maud & co • family_with_children • fr
8
2026-09-15 • via Nuitee
B
Bernard • solo_traveller • gp
9
Pros:

Chambre spacieuse et équipements de qualité (piscine, spa, salle de sport..), lits confortables...

2026-09-15 • via Nuitee
A
Alan • couple • gb
8
Comfortable
Pros:

Very comfortable

Cons:

Nothing

2026-09-15 • via Nuitee
C
corinne • couple • fr
9
2026-09-14 • via Nuitee
C
Clinton • extended_group • ca
10
Awesome
Pros:

There’s not much to add except that when I’m in Montreal, I won’t stay anywhere else. Loved my room and parking was a breeze. Thank you so much for an awesome stay.

2026-09-14 • via Nuitee
M
Martin • extended_group • cz
9
2026-09-14 • via Nuitee
P
PATRICK • extended_group • fr
8
Très bon emplacement pour visiter Montréal
2026-09-14 • via Nuitee
M
Martine • extended_group • ca
9
Pour un court séjour c était parfait
Pros:

La proximité du centre ville et le stationnement mais qui est quand même cher

Cons:

Service lent au restaurant par contre je comprends que employé réduit

2026-09-14 • via Nuitee
L
li • family_with_children • ca
10
2026-09-14 • via Nuitee
J
Jérémy • extended_group • fr
8
2026-09-13 • via Nuitee
M
Markus • solo_traveller • ch
8
2026-09-13 • via Nuitee
S
Sian • couple • gb
10
A great location with the kindest staff
Pros:

The staff at this Hilton were amazing; super friendly and very responsive, helpful and happy (especially if you greeted with Bonjour or attempted French). We found ourselves helping a lost elderly lady at a bus stop by the Hilton on our first day and after no cabs would stop for us, we had the idea of walking her to our hotel to call her a cab - The staff could not have been more helpful or considerate of the predicament and with us, made sure she got back to her hotel safely. The room was spacious and clean and the hotel location was perfect for what we wanted.

Cons:

It's not that I didn't like it, more a cautionary tale for other travelers - Parking is available but you have to check-in or get your parking pass BEFORE you can enter the car park beneath. Again, staff were super helpful but not knowing this caused us to block the small temporary parking outside reception, but everyone there was kind and helpful!

2026-09-13 • via Nuitee
C
Chris • couple • be
7
Pratique et accès facile au métro
Pros:

Bien situé en centre-ville, même si ce n’est pas mon quartier préféré à Montréal, c’est aisément accessible via le métro et assez centrale.

Le personnel est disponible et aimable, rien à dire là dessus.

Cons:

Bien que j’utilise une eSIM internationale, j’apprécie d’avoir le WiFi haut débit compris ce qui n’est pas le cas de cet hôtel car il est soit proposé aux clients « fidèles » ayant un certain statut ou alors payant pour environs 5$ par jour qui permet de faire du streaming.

Pas de TV connecté, ce n’est pas vital mais toujours appréciable car la plupart des hôtels la propose afin de connecter ses différents services.

2026-09-13 • via Nuitee
C
Carlos • family_with_children • ca
9
2026-09-13 • via Nuitee