Hilton Garden Inn Montreal Centre-Ville

Hotels
•
Hilton Garden Inn
8.4 (3736 reviews)
380 Sherbrooke Street West , Montréal , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
High parking fees
Pool issues
Strict bar rules

Categories

Cleanliness
8.31
The rooms were clean, however, issues with pool cleanliness were mentioned.
Service
8.78
Friendly and attentive staff; however, some service concerns were noted.
Location
9.32
Great location, convenient for exploring the area.
Room Quality
8.77
Good and spacious rooms, generally positive feedback.
Amenities
7.8
Amenities were decent but there were complaints about the pool temperature.
Value for Money
8.26
Surprisingly fair pricing based on the overall experience.
Food and Beverage
7.31
Breakfast not included, misleading; strict bar rules affected experience.
Overall Experience
8.68
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

Luxurious Amenities
Experience ultimate comfort at Hilton Garden Inn Montreal with spacious rooms equipped with modern conveniences like flat-screen TVs, microwaves, and refrigerators. Enjoy free WiFi and unwind in the sauna or hot tub after a long day of exploring the city.

Dining Excellence
Indulge in a culinary journey at Café-Resto-Bar Circos, offering a delectable breakfast, lunch, and dinner menu. For quick bites and beverages, visit the Pavilion Pantry to satisfy your cravings at any time of the day.

Prime Location
Conveniently situated just a stone's throw away from Place-des-Arts Metro Station, our hotel provides easy access to Montreal's top attractions like the Montreal Museum of Contemporary Art and the Underground City. Book your stay now for a memorable experience in the heart of the city!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property can accommodate pets for an additional fee of CAD 100 per pet, per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 41.97 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3736 reviews
Cleanliness: 8.31
Service: 8.78
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.68
G
Greg • solo_traveller • us
7
Great location and good stay close to downtown. Will definitely look to stay here on my next visit.
Pros:

Staff was super friendly, room was comfortable. Great location, I was able to walk everywhere I needed to go!

Cons:

Restaurant could have been open more hours - maybe mattered more to me since it's winter with a lot of snow.

2026-02-13 • via Nuitee
B
Bechard • extended_group • ca
8
2026-02-13 • via Nuitee
C
CHI FAI • couple • us
9
2026-02-12 • via Nuitee
I
Irena • extended_group • us
1
Don't recommend.
Pros:

After my reservation was not made properly, I booked another hotel, but was charged by Hilton just the same!
I requested a refund, all in vain!
Would not recommend a choice!

Cons:

No flexibility and understanding for my situation, even after explaining that I had to book another hotel, as Hilton didn't confirm my booking.

2026-02-12 • via Nuitee
R
Randy • extended_group • ca
10
2026-02-11 • via Nuitee
R
Renaud • extended_group • us
7
2026-02-10 • via Nuitee
C
Claude • couple • ca
9
séjour sans problème avec les commodité auquel nous nous attendions
Pros:

chambre très propre emplacement de hôtel avec les services très bien

2026-02-10 • via Nuitee
M
Michael • family_with_children • us
8
2026-02-10 • via Nuitee
L
lalonde • solo_traveller • ca
9
On a apprécié l’endroit !
Pros:

L’emplacement la propreté la gentillesse du personnel

Cons:

Le restaurant c’était moyen
Et dispendieux pour ce que l’on a mangé comme déjeuner

2026-02-10 • via Nuitee
P
Paul • couple • ca
8
2026-02-09 • via Nuitee
C
Chantal • family_with_children • ca
9
2026-02-09 • via Nuitee
H
Hazel • solo_traveller • ca
8
2026-02-08 • via Nuitee
S
Serge • couple • ca
8
2026-01-31 • via Nuitee
A
alicia • couple • ca
10
2026-01-31 • via Nuitee
P
Pablo • couple • ar
10
Excelente
Pros:

La atención de todos, en especial de Karina la recepcionista que muy amablemente habló en español para nosotros y nos indicó todas las cosas para ir y hacer, la ubicación es muy buena y céntrica. Las habitaciones muy cómodas

Cons:

Me gustó todo

2026-01-29 • via Nuitee
D
Declan • couple • gb
8
Our second stay here. It’s convenient and a great location as so close to metro and bus routes.
Pros:

Great location

Cons:

Restaurant facilities are very basic and inviting

2026-01-29 • via Nuitee
F
Frederic • family_with_children • ca
9
2026-01-28 • via Nuitee
V
Varun • family_with_children • ca
8
Pros:

The fact that there was a swimming pool (saved us with the kids as the weather was horrible and we couldn’t really go out)

Cons:

The fact that the swimming pool water was kind of cold

2026-01-28 • via Nuitee
S
Silver Ave Claudel • family_with_children • fr
3
Passable
Pros:

L’établissement trop l’ancienne

Cons:

Pas assez moderne contrairement j’ai envie de dire a certain Hiton d’Afrique comme le Congo

2026-01-28 • via Nuitee
J
James • solo_traveller • ca
10
2026-01-28 • via Nuitee