Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff (frequently mentioned)
Excellent waterfront views and strong bay location
Comfortable beds and generally comfortable rooms
Good breakfasts reported by many guests
Good value for money according to multiple reviews
Pleasant atmosphere and poolside relaxation
Cons:
Inconsistent room condition (some rooms dated or very dirty)
Limited amenities: small pool, broken gym equipment, limited TV channels
Food variety and pricing concerns; limited menu options at times
Remote location for walking to shops or beach access; need transport
Operational issues: delayed check-in in at least one case and no hotel phone (WhatsApp only) with slow responses
Some guests report lack of business facilities (no desk) and sparse room furnishings

Categories

Cleanliness
7
Mixed reports: several guests noted clean rooms, but there are clear negative mentions (one report of a very dirty room and some dated/sparse rooms), so cleanliness is slightly below target.
Service
9
Consistently praised: numerous comments about friendly, helpful and professional staff (named staff like Ana, front-of-house highlighted). A few mentions of selective service or slow WhatsApp replies exist but overall service is a strong positive.
Location
8.5
Strong waterfront location and great bay views noted repeatedly; convenient to Suva by short drive but remote for walking to stores or beach access, so location is very good with some caveats.
Room Quality
7.5
Mixed: several guests praised comfortable beds and clean rooms, while others reported sparse, dated rooms, lack of desks for business travel and limited storage—overall slightly below target.
Amenities
6.5
Below average: issues reported with a small pool, dysfunctional fitness equipment and erratic aircon, limited TV channels, no phone service and limited late-hour kitchen options.
Value for Money
8.5
Generally seen as good value by multiple guests, with comfortable rooms and good staff contributing positively; some complaints about expensive food reduce this slightly.
Food and Beverage
8
Mixed to positive: breakfasts were often praised ('yummy', 'pyszne śniadania'), but food variety and quality received criticism and some found meals expensive or limited (e.g., Sunday buffet constraints).
Overall Experience
9
Overall positive sentiment: many guests enjoyed their stay, highlighted staff and views and said they'd return, despite a number of operational and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:12

Property Description

Stunning Oceanfront Location
The Novotel Suva Lami Bay offers a picturesque setting right by the sea, providing guests with breathtaking ocean views and a tranquil atmosphere.

Modern Rooms with Scenic Views
Guests can choose from 108 contemporary guest rooms overlooking either the ocean or tropical gardens, each featuring a private balcony or terrace for a relaxing stay.

Exciting Leisure Activities
Enjoy leisure facilities such as an ocean view swimming pool and arrange adventurous activities like boat trips, island visits, snorkelling, and diving to make the most of your stay.

Experience traditional Fijian hospitality and book your stay at Novotel Suva Lami Bay for an unforgettable getaway.

Important information:

Please note, there is a 3% credit card surcharge when using a credit card. This is the standard surcharge for all credit card and international debit cards.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAN

Location

Guest Reviews

8
Based on 874 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9
H
Hannah • couple • au
10
Amazing! Will recommend!
Pros:

Staff we very welcoming! Buffet breakfast was great. Parking on site was great as well. Comfortable & very clean- thank you to the staff whom kept our rooms clean!

2026-08-23 • via Nuitee
A
Angela • family_with_children • nz
8
Pros:

The team is so friendly, smiling all the time and on hand to support you through your stay.
Breakfast was so lovely. Great options to choose from, and the team always made sure it was getting topped up. My son loved the chilli. Fresh fruit was enjoyed.
When we would come out to eat, we would enjoy the view. It was cold to me, but the kids loved hopping in the pool nearly every day.
The fried chicken and chips were awesome; it felt like I was eating something made in NZ. Liked the little shop there, as we could buy chips and ice cream we are familiar with. The township around the place is so lovely.

Cons:

Shower pressure in the bathroom but I believe this is a problem everywhere

2026-08-21 • via Nuitee
J
jonathan • extended_group • nz
7
2026-08-18 • via Nuitee
P
peter • solo_traveller • us
8
The receptionist ordered me a shuttle to the airport. She told me it was $30 FJD. She said taxis were the same price. Wh
Pros:

Everything

Cons:

Distance from Suva town, not safe to walk at night.

2026-08-18 • via Nuitee
A
Anthony • solo_traveller • au
10
Very good
Pros:

I particularly enjoyed the Breakfasts

Cons:

I didn't like the fact that it has taken me over a week to get a receipt from Booking.com for the accommodation costs of staying at Novotel.

2026-08-18 • via Nuitee
M
Manoranjan • solo_traveller • in
7
Average stay with good scenic beauty.
Pros:

Scenic Beauty

Cons:

They do not give water in the room. Water is basic need yet it is not given complementary. The water facilty kept in common area is a floor down to walk and take.

The breakfast is also same each day !! Food options are limited.

2026-08-17 • via Nuitee
S
seini • solo_traveller • fj
7
2026-08-16 • via Nuitee
B
Buka • solo_traveller • sb
8
2026-08-15 • via Nuitee
R
Russell • solo_traveller • nz
10
2026-08-14 • via Nuitee
D
David • couple • au
7
A pleasant stay with helpful friendly staff
Pros:

friendly staff lovely view

Cons:

a little more variety on the menu

2026-08-07 • via Nuitee
C
Craig • couple • au
7
2026-08-05 • via Nuitee
C
CvB20152015 • Business • New Delhi, National Capital Territory of Delhi
6
Passable
Pros:

Located 15 min from Suva city centre on the bay, but without any beach access. Service came mostly with a smile. Breakfast and other food services were rather limited in variety and quality. Fitness centre had dysfunctional equipment and erratic aircon, spoiling the experience.

2026-07-24 • via Tripadvisor
P
Powell • solo_traveller • fj
10
Pros:

The Managress was very helpful considering our age.The staff were also very helpful.

Cons:

We like everything

2026-07-22 • via Nuitee
N
Nazia • family_with_children • ca
7
It was good compared to other resorts i stayed.
Pros:

Location was good

Cons:

Need more friendly staffs

2026-07-22 • via Nuitee
R
Ram • solo_traveller • nz
3
Pros:

Nothing much

Cons:

Very dirty room

2026-07-21 • via Nuitee
A
Anjila • solo_traveller • nz
9
Pros:

It was clean, good location.

Cons:

Our check in was delayed, we had to wait for about an hour. Kids were tired after a long travel

2026-07-19 • via Nuitee
S
sanjay • extended_group • au
10
Beautiful place to stay relax drinks by the pool breakfast was great
Pros:

Location and water views were amazing
Yummy cocktails

Cons:

Everything was good

2026-07-17 • via Nuitee
L
Leqakowailutu • family_with_children • nz
7
Pros:

really enjoyed the view from the pool and just the overall vibe of the accomodation

Cons:

the workers choose who they give great customer service to.

2026-07-16 • via Nuitee
P
Prem Chandra • solo_traveller • au
8
Pros:

Location very convenient to Suva

Cons:

No comments

2026-07-14 • via Nuitee
P
prasad • extended_group • au
10
Good
Pros:

No phones and Sky tv

2026-07-14 • via Nuitee