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Facilities
Property facilities
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Meeting rooms
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Express check-out
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Gift shops or newsstand
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Golfing nearby
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Hiking/biking trails nearby
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Porter/bellhop
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Express check-out
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Meeting rooms
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Pool umbrellas
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Ecotours nearby
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Golf lessons available nearby
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Conference center
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Free self parking
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Pool sun loungers
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24-hour fitness facilities
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Water dispenser
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Housekeeping on request
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Change of towels (on request)
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Change of bed sheets (on request)
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Upper floors accessible by stairs only
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Guest education on local ecosystems and culture
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At least 80% of all lighting comes from LEDs
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Outdoor Pool and Terrace: Enjoy the outdoor pool, terrace, and garden for a relaxing stay. Take in the scenic views while unwinding during your vacation.
Dining Experience: Indulge in a culinary delight at Husk Restaurant with a bar/lounge. Choose to dine alfresco or savor the taste with room service available during limited hours.
Convenience and Comfort: Benefit from amenities like complimentary Wi-Fi, concierge services, and a 24-hour business center. Rest in comfort on a Select Comfort bed and enjoy modern facilities.
Don't miss the chance to experience luxury and tranquility at Novotel Suva Lami Bay. Book your stay now for an unforgettable getaway.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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Accessibility
No elevators
Property policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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Accessibility
No elevators
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
Got the accommodation when we needed
Nothing much
La vue sur la mer sublime
La restauration. Chambres sans charme
We Came from Australia directly to Novotel and We stayed for a night , the View was fantastic and Also the stuff members were very good and room was clean and we loved to stay at Novotel again .
The pool was small , food was a-bit expensive .location was abit poor as there wasn’t any stores in walking distance and couldn’t even find cabs .
Beautiful view of Lami Bay.
Need a ride to get to town and back. Even the nearest store is not walkable.
The rooms don't have a desk to work on if coming for business.
The hotel doesn't have a phone service. You have to WhatsApp the hotel staff for requests. But then no one answers.
A nice hotel outside of Suva with fabulous staff and great value for money. Very comfortable room. Great bed and shower. On the water with nice view of the bay and good pool.
Few TV channels. No late hour kitchen service. For Sunday lunch you only had the full buffet option and no other meal available.
Great location, good restaurant, very nice staff
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Read the dislike section
The check-in process was nice and smooth, and the receptionist explained the amenities and services well.
However, when we entered the room, it felt dirty and had a damp carpet smell. Being an Executive Housekeeper myself, I carried out my own inspection and found the following issues:
• The smell appeared to be coming from the air conditioner.
• One set of bed linen had not been changed.
• One pillow had a yellow stain and was placed facing the headboard, likely to hide it.
• The first bed sheet had a dried stain on the top half of the bed.
• The floor had not been vacuumed properly, also not mopped. ( both rooms)
• The shower in 319 the hose wasn't attached to shower head well. It was spraying water from the base.
I informed reception, and to their credit, they handled the matter very professionally and happily changed the room, which I appreciated.
Later, we asked if it was possible to upgrade to the ocean view room that the hotel was advertising. The receptionist advised that they did not have the same room type available but said she would check with Housekeeping. The Housekeeping Manager was nearby, so she asked him directly. He mentioned there were two rooms with two queen beds available, then spoke in Fijian saying that I had checked into Room 322, complained about dirty sheets, moved to Room 319, and was now asking for an upgrade — and that it was “not happening” and that we should “stay in the garden view.” He then walked away.
Unfortunately for him, I understood exactly what was being said. It was disappointing to hear staff discussing a guest negatively within earshot. If the room had been properly cleaned and inspected in the first place, the issue would never have happened.
While the front desk staff were polite and helpful, the experience with housekeeping management left us disappointed. Professionalism and discretion when discussing guest matters are extremely important in hospitality.
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