Novotel Suva Lami Bay

Hotels
•
Accor
7.8 (131 reviews)
Queens Road, Lami Bay, Suva, Rewa, 0 , Suva , FJ
679-3-362450

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Facilities

Meeting rooms
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Nice views
Friendly staff
Cons:
Cleanliness issues
High prices
Noise disturbances

Categories

Cleanliness
5.51
Several mentions of dirty bathroom and bugs, negatively impacting perception.
Service
8.98
Staff were described as nice and helpful despite a criticism regarding slow service.
Location
9.02
Good location for enjoying views, positively mentioned in multiple reviews.
Room Quality
6.97
Rooms were comfortable but described as dated; some negative mentions of bugs.
Amenities
9
General positive sentiment about property and views with no negative mentions.
Value for Money
6.96
Some reviews noted high prices, impacting perceived value.
Food and Beverage
8.01
Food mentioned as good quality but slightly overpriced, affecting the overall rating.
Overall Experience
7.98
Generally positive experiences but marred by cleanliness issues and high prices.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:09

Property Description

Outdoor Pool and Terrace: Enjoy the outdoor pool, terrace, and garden for a relaxing stay. Take in the scenic views while unwinding during your vacation.

Dining Experience: Indulge in a culinary delight at Husk Restaurant with a bar/lounge. Choose to dine alfresco or savor the taste with room service available during limited hours.

Convenience and Comfort: Benefit from amenities like complimentary Wi-Fi, concierge services, and a 24-hour business center. Rest in comfort on a Select Comfort bed and enjoy modern facilities.

Don't miss the chance to experience luxury and tranquility at Novotel Suva Lami Bay. Book your stay now for an unforgettable getaway.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 131 reviews
Cleanliness: 5.51
Service: 8.98
Location: 9.02
Room Quality: 6.97
Amenities: 9
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 7.98
A
Annette • solo_traveller • de
8
Pros:

Great location, good restaurant, very nice staff

Cons:

-

2026-06-05 • via Nuitee
R
Ronesh • solo_traveller • nz
5
Pros:

Read the dislike section

Cons:

The check-in process was nice and smooth, and the receptionist explained the amenities and services well.
However, when we entered the room, it felt dirty and had a damp carpet smell. Being an Executive Housekeeper myself, I carried out my own inspection and found the following issues:
• The smell appeared to be coming from the air conditioner.
• One set of bed linen had not been changed.
• One pillow had a yellow stain and was placed facing the headboard, likely to hide it.
• The first bed sheet had a dried stain on the top half of the bed.
• The floor had not been vacuumed properly, also not mopped. ( both rooms)
• The shower in 319 the hose wasn't attached to shower head well. It was spraying water from the base.
I informed reception, and to their credit, they handled the matter very professionally and happily changed the room, which I appreciated.
Later, we asked if it was possible to upgrade to the ocean view room that the hotel was advertising. The receptionist advised that they did not have the same room type available but said she would check with Housekeeping. The Housekeeping Manager was nearby, so she asked him directly. He mentioned there were two rooms with two queen beds available, then spoke in Fijian saying that I had checked into Room 322, complained about dirty sheets, moved to Room 319, and was now asking for an upgrade — and that it was “not happening” and that we should “stay in the garden view.” He then walked away.
Unfortunately for him, I understood exactly what was being said. It was disappointing to hear staff discussing a guest negatively within earshot. If the room had been properly cleaned and inspected in the first place, the issue would never have happened.
While the front desk staff were polite and helpful, the experience with housekeeping management left us disappointed. Professionalism and discretion when discussing guest matters are extremely important in hospitality.

2026-06-04 • via Nuitee
拓矢 • solo_traveller • jp
7
2026-05-29 • via Nuitee
D
Deane • solo_traveller • nz
8
2026-05-28 • via Nuitee
D
Deane • solo_traveller • nz
7
2026-05-28 • via Nuitee
D
Diana • solo_traveller • us
10
Pros:

Great peaceful good food and sun

2026-05-24 • via Nuitee
C
Carola Di Crescenzo • solo_traveller • gb
8
Pros:

Great view and nice rooms

Cons:

Too noisy

2026-05-24 • via Nuitee
M
Monisha • solo_traveller • fj
6
Pros:

Its a quiet ad good environment to relax

Cons:

The food is taste less

2026-05-23 • via Nuitee
W
Wah Men • couple • nz
4
It’s ok
Pros:

Nice view

Cons:

Bathroom need more attention

2026-05-21 • via Nuitee
C
ChiaraBabau92 • Couples • Perth, Greater Perth, Western Australia
10
Beautiful resort in Suva
Pros:

Our honeymoon is doing great in this beautiful location!
Staff are very friendly and the location is stunning!

2026-05-20 • via Tripadvisor
T
Tarun Kumar • solo_traveller • nz
8
2026-05-19 • via Nuitee
M
Mybless • family_with_children • au
10
Peaceful place for a family holiday
Pros:

Scenery on the lagoon side of the hotel

Cons:

Nothing

2026-05-19 • via Nuitee
M
Mybless • family_with_children • au
10
2026-05-19 • via Nuitee
O
Onisivoro • couple • us
4
Disappointed
Cons:

Room was not ready n given key to a room that was not clean n dirty.

2026-05-18 • via Nuitee
S
Steve • couple • au
9
2026-05-16 • via Nuitee
C
CHRISTOPHER • solo_traveller • au
8
Pros:

Trying to extend an extra night from my original booking was strangely very difficult such that I had to make another separate booking for 1 night and then try to get them to link the bookings so I would stay in the same room. Unnecessarily difficult. Oscar was very helpful upon arrival though.

Cons:

Security could do more regular rounds later at night so guests wouldn’t be disturbing others by making noise late. Had to contact reception on 2 occasions to say here were people out the front of their rooms making inordinate noise at 1am in the morning. Security should be more on top of that.

2026-05-16 • via Nuitee
S
Steve • couple • au
8
2026-05-16 • via Nuitee
M
Matilda • solo_traveller • ws
7
Pros:

Very comfortable room.

2026-05-16 • via Nuitee
M
Matilda • solo_traveller • ws
8
A GOOD CHOICE FOR ACCOMMODATION IF YOU DO NOT WISH TO BE IN THE MIDDLE OF THE CITY.
Pros:

THE VIEW WAS GORGEOUS OVERLOOKING THE WATER. SPACIOUS ROOM AND THE WIFI WAS EFFICIENT. GREAT LOCATION AND NOT TOO FAR FROM THE CITY CENTRE.

Cons:

BREAKFAST OPTION WAS A BIT LIMITED

2026-05-12 • via Nuitee
P
Prasad • family_with_children • fj
8
2026-05-11 • via Nuitee