Microtel Inn & Suites Cheyenne

Hotels
•
Microtel Inns & Suites
7.6 (794 reviews)
1400 West Lincolnway , Cheyenne , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Kind and accommodating staff
Convenient location
Cons:
Cleanliness issues reported
Noise disturbances

Categories

Cleanliness
6.6
Several guests reported cleanliness issues, specifically dirty towels and trash in rooms.
Service
8.6
Guests noted that staff were accommodating, friendly, and helpful, especially during difficult situations.
Location
8.1
Guests appreciated the hotel's convenient location, making it easy to find.
Room Quality
7.6
Rooms were generally comfortable and clean, but some had issues with temperature and noise.
Amenities
7.1
Amenities were described as decent, with breakfast provided but no standout features.
Value for Money
8.1
Generally perceived as a good value for the cost, though some were disappointed with the quality.
Food and Beverage
7.1
Breakfast was provided and appreciated, but not many other food options noted.
Overall Experience
7.6
Mixed feelings; some guests had a great experience while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Convenient Location and Amenities

Located just 3 miles from the Old West Museum, Microtel Inn & Suites Cheyenne offers a gym, free Wi-Fi, and a hot breakfast. Each room features a 32-inch flat-screen TV and a desk for your convenience.

Excellent Services

Enjoy a 24-hour reception, business center with fax services, and a on-site launderette at Cheyenne Microtel Inn & Suites. The hotel ensures all your needs are met during your stay.

Nearby Attractions

Explore the Wyoming State Capitol just 3 minutes away or visit the Cowgirls of the West Museum a quick 2-minute drive from the hotel. With the Cheyenne Regional Airport only 2.5 miles away, your travels are made easy.

Book your stay at Microtel Inn & Suites Cheyenne for a comfortable and convenient experience.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 794 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 7.6
S
Shina • extended_group • us
7
Pros:

Clean and good location

Cons:

Small

2026-05-09 • via Nuitee
M
Mira • family_with_children • us
4
Pros:

Na

Cons:

Na

2026-05-05 • via Nuitee
B
Betty • solo_traveller • us
10
2026-04-30 • via Nuitee
B
Bobby • solo_traveller • us
6
2026-04-29 • via Nuitee
S
Samantha • solo_traveller • us
1
During my stay in the middle of the night, the front desk lady tried to charge my card, all kinds of different amounts.
Pros:

I will honestly never stay here again. I was very upset with the room and the staff in the front desk.

Cons:

The room was so super tiny could have been a little cleaner, the front desk, lady charged my card for all kinds of different amounts.

2026-04-25 • via Nuitee
P
Penny • solo_traveller • us
3
Didn’t feel clean and our friends had bugs and the front desk did nothing about it
Pros:

Close to our destination

Cons:

Train lol

2026-04-16 • via Nuitee
C
Carl • solo_traveller • us
9
Pros:

Breakfast was good

Cons:

Dogs in the hotel... not good when trying to sleep

2026-04-13 • via Nuitee
C
Clark • solo_traveller • us
8
Pros:

Clean and comfortable room. Adequate breakfast

2026-04-06 • via Nuitee
D
Day • family_with_children • us
8
Pros:

Great hotel for the price.

2026-03-29 • via Nuitee
W
William • solo_traveller • us
5
To much noise .
Pros:

It was clean

Cons:

To close to the homeless shelter.

2026-03-26 • via Nuitee
N
Naughton • family_with_children • us
6
Cons:

Couldn't check in with cash, cause new credit card wasn't active so had to sleep in my car!

2026-03-17 • via Nuitee
D
Damian • family_with_children • us
9
2026-03-13 • via Nuitee
T
Trudy • couple • us
7
2026-03-12 • via Nuitee
K
Krista • couple • us
10
Pros:

Friendly staff

2026-03-10 • via Nuitee
C
Clark • solo_traveller • us
9
Pros:

It would have been better if there was real scrambled eggs instead of powdered. Other than that it was fine.

2026-03-08 • via Nuitee
M
Mary • family_with_children • us
10
Cons:

No toilet lid, no stopper in sink

2026-03-03 • via Nuitee
S
Stephen • solo_traveller • us
8
Pros:

The room was quite nice and the bed was actually pretty comfortable. I really liked how close it was to the base. The staff was super helpful and helped me when I needed to extend my stay for a few days.

Cons:

There really wasn't anything that I didn't like.

2026-03-03 • via Nuitee
P
Penny • couple • us
4
Breakfast was minimal. No cream for coffee.
Pros:

Close to our destination

2026-03-02 • via Nuitee
L
Luke • family_with_children • us
10
2026-03-01 • via Nuitee
H
Helen • couple • us
10
It was grand!
Pros:

It was clean.

2026-02-28 • via Nuitee