Hyatt Place Lexington

Hotels
Hyatt Place
8.3 (1310 reviews)
2001 Bryant Road , Lexington , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Friendly staff
Cons:
Cleanliness issues
Internet connectivity problems
Staff inconsistency

Categories

Cleanliness
7.3
Mentioned issues with cleanliness in the room, including dog pee and hair.
Service
9.3
Standard service quality for a hotel of this rating with some friendly staff.
Location
9.8
Great location with nearby restaurants and shopping.
Room Quality
7.8
Room comfort was generally good, but issues with cleanliness were noted.
Amenities
8.3
Limited outlets for charging and some issues with the internet connection.
Value for Money
7.3
Did not meet expectations for the price due to cleanliness and maintenance issues.
Food and Beverage
7.8
Breakfast was good but had mixed reviews.
Overall Experience
8.8
Mixed feelings due to several mentioned issues but enjoyed some aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:20

Property Description

Luxurious Accommodations
Hyatt Place Lexington offers comfortable guest rooms with modern amenities such as a 42-inch flat-screen HDTV, ergonomic work desk, and stylish en-suite bathrooms.

Delicious Dining Options
Guests can indulge in a variety of culinary delights at the 24/7 Gallery Menu, featuring signature flatbreads and burgers, as well as the 24/7 Gallery Market offering fresh salads and sandwiches. The on-site bar serves premium drinks for a relaxing evening.

Convenient Facilities
Stay fit at the 24-hour fitness centre or catch up on work at the business centre with complimentary computers and printing services. With attractions like Keeneland Race Track and Rupp Arena nearby, Hyatt Place Lexington is the perfect choice for your stay in Lexington.

Book now to experience the perfect blend of comfort and convenience at Hyatt Place Lexington!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1310 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 8.8
J
Jose Angel solo_traveller us
10
2026-06-25 via Nuitee
J
Joan family_with_children us
1
Never stay here
Cons:

Room too noisy.

2026-06-25 via Nuitee
M
Mariam couple us
1
2026-06-24 via Nuitee
M
Mary solo_traveller us
5
Disappointing.
Pros:

Location size of room

Cons:

Advertised as having restaurant, not true. Low quality free breakfast, children creating constant mess. Noisy neighbors until after midnight, no enforcement of quiet time. TV provider poor, not much free selection.

2026-06-24 via Nuitee
T
Timothy couple us
9
2026-06-22 via Nuitee
A
Alexandra couple us
8
2026-06-21 via Nuitee
R
RoseMorgan solo_traveller us
10
Great price
Pros:

We got the king room with the sofa bed and it was so spacious and at a amazing rate per night. Plus the night staff was wonderful I never caught his name but he was a total sweetheart and helped me even book a extra night as the app was being difficult

The location is really good ita five minutes away form several great restaurants, a escape room and even a target is rlly close by I definitely recommend it here

2026-06-20 via Nuitee
S
Saejin solo_traveller us
8
2026-06-19 via Nuitee
J
Jason family_with_children us
10
2026-06-16 via Nuitee
R
Risner couple us
8
Relaxing
Pros:

It was peaceful and quiet and everything that I expected from Hyatt Place.

Cons:

The staff could have been kinder and less "straight forward." The lady who checked me in, who I also ran into later in the hallway, was not the most personable employee. But maybe she was just having a bad day. It happens to all of us.

2026-06-16 via Nuitee
A
Angelica family_with_children us
3
Molesta cero empatía del personal y me sentí discriminada!
Pros:

Los cuartos lindos

Cons:

El personal cero empatico mirando feo me isiwron perder dinero por que cuando llegue me dijeron que mi reserva no estaba! La cual llegue a las 4 am veníamos de un viaje largo y queríamos descansar ya me había hospedado en Nueva York con la misma gama de este hotel y nos recibieron en la madrugada sin problema pagando un extra por eso no había problema se paga! Pero aquí en lexingong fue horrible llegamos y el personal me dice que no existe ninguna reserva como iba tan cansada solo quería dormir al ver que me dice que no tenía mi reserva que ise reservé otro hotel la cual también me mal por que tenían los computadores malos 🤦🏽‍♀️ entonces ya cuando regres a este hotel había otro personal y la chica mirando feo de pies a cabeza le comenté la situación y me dice que si mi reserva si estaba más no podía hacerme el ingreso por qué estaban llenos los cuartos ok se entiende tocó esperar hasta la hora correspondiente pero mi rabia e impotencia es por que me dijo el otro chico que no tenía mi reserva y yo por tratar de solucionar busque otro lado me iso perder más de 200 dólares en otra reserva cuando mi reserva en este hotel si estaba estoy muy molesta por qué de paso le comenté a la chica que iba con mi perro de soporte emocional y que en el hotel anterior de esta misma gama no me cobraron pero ella no lo dudo ni me dio mucho tiempo de buscar el certificado si no me dijo te voy a cobrar igual luego que lo encuentres me lo pasas y te hacemos el descuento la verdad ya no busque ni madres me sentí pasada a llevar peor me sentí discriminada tal vez por qué íbamos muy cansados y nuestra apareciencia quizás no fue la mejor en fin me lleve un día muy desagradable gracias a este personal de este hotel donde hubo cero empatía la verdad ya no vuelvo a hospedarme aquí a sido mi peor experiencia y no lo recomiendo para nada! Y yo viajo bastante y vaya que e visitado un montón de hoteles y jamás en la vida me había pasado una situación así tan desagradable que no se la doy a nadie bye

2026-06-16 via Nuitee
M
Marlene extended_group us
7
2026-06-15 via Nuitee
J
Janice solo_traveller us
10
I am very pleased with my choice of hotels. I needed peace and quite and definitely found it here.
Pros:

The room was spacious the bed very comfortable it was extremely clean and very quiet. The front desk staff were friendly kind helpful always asked if I needed anything. The breakfast menu was really good the food tasty.

Cons:

A different type coffee maker in the rooms. And a small microwave for those of us who eat in.

2026-06-15 via Nuitee
D
Deangreco solo_traveller us
10
loved it will stay again.
Pros:

Eveyrthing

Cons:

Nothing

2026-06-14 via Nuitee
A
Andrew family_with_children us
8
It was very peaceful
Pros:

Very clean

Cons:

N/a

2026-06-12 via Nuitee
N
Nick family_with_children us
1
Added $400 in extra charges and won't remove them
Pros:

They added $400 in extra charges, said they would contact me about removing them and have done nothing about it. No help, no accountability.

Cons:

It was all pretty bad. Rude at front desk, on the help line and everywhere else.

2026-06-12 via Nuitee
C
CarlC solo_traveller us
10
Great one night stay
Pros:

Very friendly staff. Very comfortable. Very good breakfast

2026-06-12 via Nuitee
P
Peter couple us
8
2026-06-10 via Nuitee
A
Alberto family_with_children us
10
2026-06-09 via Nuitee
T
Tina family_with_children us
9
2026-06-09 via Nuitee