Hyatt Place Lexington

Hotels
•
Hyatt Place
8.3 (1175 reviews)
2001 Bryant Road , Lexington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Friendly staff
Cons:
Cleanliness issues
Internet connectivity problems
Staff inconsistency

Categories

Cleanliness
7.3
Mentioned issues with cleanliness in the room, including dog pee and hair.
Service
9.3
Standard service quality for a hotel of this rating with some friendly staff.
Location
9.8
Great location with nearby restaurants and shopping.
Room Quality
7.8
Room comfort was generally good, but issues with cleanliness were noted.
Amenities
8.3
Limited outlets for charging and some issues with the internet connection.
Value for Money
7.3
Did not meet expectations for the price due to cleanliness and maintenance issues.
Food and Beverage
7.8
Breakfast was good but had mixed reviews.
Overall Experience
8.8
Mixed feelings due to several mentioned issues but enjoyed some aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:20

Property Description

Luxurious Accommodations
Hyatt Place Lexington offers comfortable guest rooms with modern amenities such as a 42-inch flat-screen HDTV, ergonomic work desk, and stylish en-suite bathrooms.

Delicious Dining Options
Guests can indulge in a variety of culinary delights at the 24/7 Gallery Menu, featuring signature flatbreads and burgers, as well as the 24/7 Gallery Market offering fresh salads and sandwiches. The on-site bar serves premium drinks for a relaxing evening.

Convenient Facilities
Stay fit at the 24-hour fitness centre or catch up on work at the business centre with complimentary computers and printing services. With attractions like Keeneland Race Track and Rupp Arena nearby, Hyatt Place Lexington is the perfect choice for your stay in Lexington.

Book now to experience the perfect blend of comfort and convenience at Hyatt Place Lexington!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1175 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 8.8
J
Jerry • couple • us
9
2026-02-14 • via Nuitee
M
Matt • family_with_children • us
10
2026-02-13 • via Nuitee
C
Cheryl • solo_traveller • us
9
Pros:

Location

Cons:

Parking lot covered in snow and ice several days after it snowed

2026-02-10 • via Nuitee
T
Taura • couple • us
10
2026-02-09 • via Nuitee
P
Price • family_with_children • us
10
2026-02-09 • via Nuitee
D
Douglas • extended_group • us
10
2026-01-28 • via Nuitee
R
Rod • couple • us
6
It was okay nothing special
Pros:

Breakfast was good

Cons:

Room smelled like smoke and had been covered up. Really noticeable to two non smokers. Bed wasn’t very comfortable

2026-01-21 • via Nuitee
D
Donna • couple • us
10
Have stayed here 3 times this year.
Pros:

Location is great. Had to leave early didn’t get to enjoy breakfast

Cons:

Nothing f

2026-01-20 • via Nuitee
D
Davidson • family_with_children • us
7
2026-01-19 • via Nuitee
G
Galina • couple • us
4
2026-01-19 • via Nuitee
H
Hilary • family_with_children • us
8
Comfortable and affordable
Pros:

Room was very clean upon check in. Beds were also very comfortable.

Cons:

Quality of breakfast could use improvement. It was not the presentation or way the food was prepared, but the quality. The only fruit was canned pineapple. Oranges or bananas would have been great. The only meat was very thin bacon and the yogurt was in a large bowl and not individually packaged. You were not told the flavor or sugar content. Overall our stay was very positive, but breakfast was a let down.

2026-01-19 • via Nuitee
K
Kevin • family_with_children • us
9
Pros:

Very nice room. Good location for restaurants and food.

2026-01-19 • via Nuitee
C
Cheryl • family_with_children • us
1
Never again
Pros:

Nothing

Cons:

Staff couldn't help us with directions when we called because we were lost.

2026-01-19 • via Nuitee
T
Taras • family_with_children • ca
5
Cons:

The room that we first got smelled like cigarettes,so we had to ask for a different room.

TV in the room was old, and picture quality was bad.

Mattress was old. You can tell by the indentations.

2026-01-19 • via Nuitee
S
Sidney • couple • us
9
Pros:

Spacious room

2026-01-19 • via Nuitee
D
David • solo_traveller • us
7
Decent property. Starting to show age. Cost not fully disclosed.
Pros:

There was a $25 fee added to my bill for “incidentals” that was NOT expected. I was told the money was on hold. I also believe the price was higher than quoted online. Please be transparent with the cost!!

Cons:

Tell the total cost

2026-01-19 • via Nuitee
S
Sheri • couple • us
10
2026-01-19 • via Nuitee
C
Casey • family_with_children • us
8
2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
5
It was okay but I found the staff to be rude.
Pros:

The rooms were large.

Cons:

The bathroom was not clean, there was stuff on the floor and food in the sink in the bathroom.

2026-01-19 • via Nuitee
R
Roger • family_with_children • us
4
You never get a second chance to make a great first impression
Pros:

The quality of the room exceeds my expectations, very roomy and well designed. Cleaning staff were very friendly and helpful. The night desk clerk was very professional and friendly. Kitchen staff did an amazing job at breakfast. They were very helpful and polite and the food quality was one of the best continental breakfast I've had. The location is great with multiple options for dinner and shopping near by.

Cons:

I had originally requested adjoining rooms and received an email shortly after booking confirming that the property could arrange this at no additional charge. However, upon check-in I was told this request could not be honored due to my booking through Booking.com and the type of room I selected. I explained that I had already received confirmation that adjoining rooms were possible and that the rooms were identical, but I was interrupted by the front desk clerk and told “no.” When I asked about switching rooms to make adjoining possible, I was again told “no” and directed to “take it up with Booking.com.”

While not being able to accommodate my request was not the biggest issue, the dismissive and unfriendly attitude of the gentleman at the front desk was disappointing. Overall, I was impressed with many aspects of my stay, but the poor customer service at check-in left a negative impression. Because of this, I’m hesitant to return or recommend the hotel despite its many positives.

2026-01-19 • via Nuitee