Best Western Plus Caldwell Inn & Suites

Hotels
Best Western Plus
8.2 (433 reviews)
908 Specht Avenue , Caldwell , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Amazing breakfast selection
Nice room
Cons:
Poor service
Unexplained denial of room

Categories

Cleanliness
7.79
The accommodations weren't great as they are currently renovating.
Service
5.76
Staff were described as rude and unhelpful.
Location
10
The only good aspect of the stay was the location.
Room Quality
8.75
Room quality was noted as nice during a brief mention.
Amenities
9.78
Standard quality for this hotel tier.
Value for Money
6.74
There were issues with reservations and perceived predatory pricing.
Food and Beverage
10
Breakfast selection was amazing.
Overall Experience
6.8
Overall disappointing experience with various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Indulge in Comfort and Convenience

Classically Furnished Rooms: Enjoy free WiFi and cable TV in our cozy rooms, each equipped with a work desk and coffee maker for your convenience.

Relaxation and Fitness: Take a dip in the 24-hour indoor pool, unwind in the hot tub, or work out in the fitness room - all accessible round the clock for our guests.

Delicious Breakfast and Nearby Attractions: Start your day with a hearty breakfast featuring waffles and more. Explore attractions like Lake Lowell for outdoor activities or visit Ste. Chapelle Winery and Warhawk Air Museum nearby.

Book your stay at the Best Western Plus Caldwell Inn & Suites for a perfect blend of comfort and leisure.

Important information:

Please note that pets are not permitted in suites. Pets are only permitted in standard rooms.

Please note we are unable to host guests who live within 30 miles from the property address on government issued ID.

Please not that pets are not permitted in suites. Pets are only permitted in standard rooms. Please note we are unable to host guests who live within 20 miles from the property address on government issued ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 433 reviews
Cleanliness: 7.79
Service: 5.76
Location: 10
Room Quality: 8.75
Amenities: 9.78
Value for Money: 6.74
Food and Beverage: 10
Overall Experience: 6.8
J
Jeffrey solo_traveller us
8
2026-08-05 via Nuitee
M
michellepW5614FA Family
6
Great breakfast but outdated, tight rooms
Pros:

The breakfast was fantastic but the rooms were outdated and quirky. We had a double queen room and the beds were so crammed in there that you couldn't walk around them on one side. Very squeaky bathroom door and the air conditioning could be better but was too close to the bed (inches away).

2026-07-28 via Tripadvisor
T
Teresa couple us
10
2026-07-22 via Nuitee
R
Rose solo_traveller us
10
2026-07-16 via Nuitee
A
Austin extended_group us
6
It was good other than water coming in from the room next door.
Pros:

Good location

Cons:

Parking

2026-07-11 via Nuitee
M
Melissa solo_traveller us
10
Pros:

Quick access to the highway and gas stations. The room itself had 4 king beds which worked nicely with the 4 adults we were traveling with.

Cons:

Hard to answer - the accommodation was extremely nice.

2026-07-10 via Nuitee
C
Chelsie family_with_children us
9
Really enjoyable.
Pros:

Clean and quite

Cons:

Location was in a bit of a busy spot. But didn’t effect my sleep

2026-07-08 via Nuitee
M
Melanie couple us
4
Pros:

The location of the property was right off the freeway and close to amenities.

Cons:

The hotel was not very clean overall, the sheets didn’t fit the beds and the beds were not comfortable.

2026-07-07 via Nuitee
I
ivancU6898DK Business
2
You get a confrontation with every stay!
Pros:

I recently stayed at Best Western and unfortunately, my experience fell far short of expectations. I specifically requested and paid extra for a room that could accommodate my health issues, but the service I received was disappointing.

During my stay, I encountered issues with the front desk staff. Instead of resolving my concerns, the representative seemed confrontational and did not provide the assistance I needed. This lack of professionalism made my experience even more frustrating.

Given my prior visits, I had hoped for better service. However, after this experience, I will not be returning. I recommend considering other accommodations, as there are far better options available.

2026-07-06 via Tripadvisor
V
vanessa solo_traveller us
10
Pros:

Breakfast is good, staff is nice, rooms are clean. I've stayed here multiple times while visiting caldwell never disappointed.

Cons:

Everything is great nothing to dislike.

2026-07-06 via Nuitee
L
lilleyp2026 Business
2
Worst Reservation Experience
Pros:

I didn't even stay at the hotel. I had received a reminder email about a reservation I had made previously and remember cancelling. I called and informed them of this. They stated that I should have received a cancellation number when I cancelled. I did not. I also did not have an original confirmation of the reservation. The woman at the front desk where I called was so extremely rude about it. When I tried to explain what was going on she kept cutting me off and talking over me.

She stated that I would have to pay the first night's stay. I was not happy about it but it was what it was. I asked her to cancel the rest of the stay. She stated it was and hung up on me. I called back and I asked for a confirmation of that cancellation and she said, "You'll get it when you're charged for the rest first night of the stay". Again, not getting a confirmation of the cancellation. I called the main number, and they stated they would put a claim in, but nothing has been done and I haven't heard a word about it.

I was charged the amount of the first night, then I had another charge of $100 go on my card. Suddenly both charged were removed and then the one-night charge was put back on my card. All of this activity in a state that is not my home state caused them to lock my card. On a Friday night. It is a small-town bank and doesn't have 24-hour service to get it unlocked, so I didn't have access to my funds until Monday.

If I could give a negative rating I would.

2026-07-02 via Tripadvisor
B
Bybee family_with_children us
8
2026-07-01 via Nuitee
M
Mel couple us
10
It was great
2026-06-30 via Nuitee
D
Darren solo_traveller us
10
2026-06-29 via Nuitee
6
61Tom Couples Burley, Idaho
10
Great stay, Dutch Brothers walk up faster
Pros:

Great stay, not good parking though for bikes. Easy access, Dutch Brothers is usually good, walk up is faster than drive through.

2026-06-25 via Tripadvisor
B
Barbara couple za
8
We were comfortable.
Pros:

Very nice breakfast. The room was comfortable.

Cons:

The facility is looking old. It could use some renovating. (Cracked, stained tiles in the bathroom, worn carpet). But still comfortable.

2026-06-23 via Nuitee
R
Ray solo_traveller us
9
2026-06-20 via Nuitee
D
Devan couple us
2
Terrible location and customer service along with smelly rooms
Pros:

Decent breakfast

Cons:

The hotel is next to a car wash so we heard the vacuums all day. Our room smelled like it was rotting with body odor, called the front desk and they came and sprayed cleaner that did not help, ended up finding that it was the refrigerator in the room that had an awful smell that was making the entire room smell. It was unbearable, we called the front desk hoping to move to a different room but all they offered was to remove the refrigerator. We ultimately decided to leave that morning but were told we would still be charged for the following days stay. We absolutely were not going to continue to stay in this unbearably smelly room and the front desk offered terrible service, after demanding I would not pay for another day the front desk was able to credit me for the second day but then continued to rush us out of our room when we told them we needed time to pack up. I have never experienced such awful service nor stayed in an equally awful hotel. There are better options down the street.

2026-06-07 via Nuitee
S
Stacy solo_traveller us
7
Pros:

Good location, clean, attentive staff.

Cons:

Showing signs of ware and tear. Bathroom towels were frayed, there was a plastic bag secured over the fire alarm, the pool was closed for unscheduled maintenance, the elevator was slow and noisy.

2026-06-05 via Nuitee
M
Mary extended_group us
7
Convenient
Pros:

Convenient

Cons:

A little dated

2026-06-01 via Nuitee