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Experience unparalleled hospitality at Fortune Select Exotica, Navi Mumbai - Member ITC Hotels' Group, where comfort meets convenience.
Recreation and Relaxation
Dive into our refreshing outdoor pool or maintain your fitness routine at our fully equipped fitness center. Wind down with your favorite drink at our stylish bar/lounge, making the most of your stay.
Dining Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the café. Enjoy the convenience of room service available during limited hours to indulge in your dining preferences.
Event Excellence
Planning an event? Our expansive conference center spans over 10,323 square feet, featuring 6 versatile meeting rooms tailored for every occasion. Plus, complimentary valet parking and airport shuttle service make logistics a breeze.
Don't wait! Secure your unforgettable experience at Fortune Select Exotica today!
Pets not allowed
Service animals not allowed
Professional property host/manager
No cribs (infant beds) available
The AC was not working. After repeatedly complaining, somebody would come, do something, then tell us -we have now reduced the temperature to 21 or 22 and yet , the room remained hot. The easiest was to move into a different room.
Also, looking at the ITC brand, the rooms are of a very old type. Although clean, it leaves us with a feeling that a brand like ITC has not revamped or refurbished the rooms for ages.
Anyway, the problem- In the summers - where the temperature was 36-38 degrees, they did not look after their guest's comfort.
Located close to all amenities in Navi Mumbai and well maintained property.
breakfast was good
the rooms were not clean. there was dust everywhere, trash from previous guests in the corners, bathroom was very dirty. especially the hair dryer was so dirty we did not date touch it. we had our room changed as the first room that was allocated had mould in the bathroom and the flush was not working
Cleanliness
TV
Cockroach in toilet provided a bad feeling of stay psychologically.
No action taken against mosquito menace even after calling 5 times.
Overall poor service.
Nothing
The room is not the same as described ac room with mosquito and the smell fro. The bathroom
Location and services
It was good
Good
Service in restaurant
The hotel had a good accomodation.
Firstly, the hotel asked for charges upfront while ordering foods as if we will leave the hotel without paying ( not a normal hotel way that i experienced)
Secondly, there was no reminder for breakfast but there was a reminder to vacate as it was 12 o clock.
Lastly, the food was not at all value for money. The quantity doesn't even suffice one and charges are like a bomb!
1. Location
2. Comfortable Bed
3. Staff were quite helpful and pleasant.
1. Room air conditioning was so noisy that it sounded like noise from a factory floor. The maint crew couldn’t do much about the noise. There was no respite from the noise even after they moved us to an upgraded room.
2. Bathroom linen was below par.
3. Maintenance is not up to mark. Room furniture was marked and chipped.
4. You could feel the property aging
5. Breakfast spread was very disappointing. They couldn’t dish up a poha without onion garlic for my wife in decent time. Surprising that a property in Mumbai from the ITC stable wasn’t prepared for patrons who don’t take onion & garlic.
Excellent stay
NA
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