Fortune Select Exotica, Navi Mumbai - Member ITC Hotels' Group

Hotels
Fortune Hotels
7.6 (380 reviews)
Plot 16, Sector 19 - D, Vashi, Navi Mumbai, Maharashtra, 400705 , Navi Mumbai , IN

Facilities

Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Comfortable bed
Cons:
Cleanliness
High price
Noisy air conditioning

Categories

Cleanliness
6.36
Multiple complaints about cleanliness and maintenance issues.
Service
8.83
Positive mentions of staff, especially the reception desk's helpfulness.
Location
9.37
Conveniently located, well appreciated.
Room Quality
7.32
Issues with room maintenance and aging property.
Amenities
6.85
Limited TV channel options and some amenities below expectation.
Value for Money
7.31
Guests felt the price was high given the experiences.
Food and Beverage
6.36
Disappointing breakfast options and service.
Overall Experience
8.43
Mixed feelings; some enjoyed but several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:17

Property Description

Experience unparalleled hospitality at Fortune Select Exotica, Navi Mumbai - Member ITC Hotels' Group, where comfort meets convenience.

Recreation and Relaxation
Dive into our refreshing outdoor pool or maintain your fitness routine at our fully equipped fitness center. Wind down with your favorite drink at our stylish bar/lounge, making the most of your stay.

Dining Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the café. Enjoy the convenience of room service available during limited hours to indulge in your dining preferences.

Event Excellence
Planning an event? Our expansive conference center spans over 10,323 square feet, featuring 6 versatile meeting rooms tailored for every occasion. Plus, complimentary valet parking and airport shuttle service make logistics a breeze.

Don't wait! Secure your unforgettable experience at Fortune Select Exotica today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 380 reviews
Cleanliness: 6.36
Service: 8.83
Location: 9.37
Room Quality: 7.32
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.36
Overall Experience: 8.43
A
Anand family_with_children in
5
2026-03-17 via Nuitee
K
Kavita couple in
3
Wont stay here again.
Cons:

The AC was not working. After repeatedly complaining, somebody would come, do something, then tell us -we have now reduced the temperature to 21 or 22 and yet , the room remained hot. The easiest was to move into a different room.

Also, looking at the ITC brand, the rooms are of a very old type. Although clean, it leaves us with a feeling that a brand like ITC has not revamped or refurbished the rooms for ages.

Anyway, the problem- In the summers - where the temperature was 36-38 degrees, they did not look after their guest's comfort.

2026-03-16 via Nuitee
C
Carol-Ann solo_traveller nl
8
2026-03-07 via Nuitee
S
SUNIL couple ca
10
Thoroughly relaxing and energetic stay at this property
Pros:

Located close to all amenities in Navi Mumbai and well maintained property.

2026-03-06 via Nuitee
N
Neelam extended_group in
6
2026-02-27 via Nuitee
N
Neelam extended_group in
3
Not upto the standards of the rates that they charge for their room
Pros:

breakfast was good

Cons:

the rooms were not clean. there was dust everywhere, trash from previous guests in the corners, bathroom was very dirty. especially the hair dryer was so dirty we did not date touch it. we had our room changed as the first room that was allocated had mould in the bathroom and the flush was not working

2026-02-26 via Nuitee
S
Shah couple us
8
Good and comfortable
Pros:

Cleanliness

Cons:

TV

2026-02-14 via Nuitee
A
Asis family_with_children in
6
Pros:

Cockroach in toilet provided a bad feeling of stay psychologically.
No action taken against mosquito menace even after calling 5 times.
Overall poor service.

2026-02-10 via Nuitee
A
Atash Shaikh couple gb
4
Pros:

Nothing

Cons:

The room is not the same as described ac room with mosquito and the smell fro. The bathroom

2026-02-10 via Nuitee
V
Vidhi couple my
2
Ok not that great and overcharging
2026-01-29 via Nuitee
P
Partha Saradhi solo_traveller ae
10
2026-01-22 via Nuitee
R
Rajiv solo_traveller in
10
Pros:

Location and services

Cons:

It was good

2026-01-22 via Nuitee
S
Shefali extended_group in
9
Reception desk was very helpful especially an employee Ms Fiza
Pros:

Good

Cons:

Service in restaurant

2026-01-20 via Nuitee
T
TANMAY solo_traveller in
1
2026-01-19 via Nuitee
S
Soumik couple in
8
It was good...other than my review above
Pros:

The hotel had a good accomodation.

Cons:

Firstly, the hotel asked for charges upfront while ordering foods as if we will leave the hotel without paying ( not a normal hotel way that i experienced)
Secondly, there was no reminder for breakfast but there was a reminder to vacate as it was 12 o clock.
Lastly, the food was not at all value for money. The quantity doesn't even suffice one and charges are like a bomb!

2026-01-19 via Nuitee
B
Bhushan solo_traveller nl
7
2026-01-19 via Nuitee
S
Saba extended_group in
10
2026-01-19 via Nuitee
M
Murali couple in
4
Quite disappointing considering the ITC Brand and the price that I paid. Would definitely ot like to stay at this propwr
Pros:

1. Location
2. Comfortable Bed
3. Staff were quite helpful and pleasant.

Cons:

1. Room air conditioning was so noisy that it sounded like noise from a factory floor. The maint crew couldn’t do much about the noise. There was no respite from the noise even after they moved us to an upgraded room.
2. Bathroom linen was below par.
3. Maintenance is not up to mark. Room furniture was marked and chipped.
4. You could feel the property aging
5. Breakfast spread was very disappointing. They couldn’t dish up a poha without onion garlic for my wife in decent time. Surprising that a property in Mumbai from the ITC stable wasn’t prepared for patrons who don’t take onion & garlic.

2026-01-02 via Nuitee
A
Ankitkumar Sureshkumar family_with_children in
10
Excellent stay at Navi Mumbai
Pros:

Excellent stay

Cons:

NA

2025-12-31 via Nuitee
K
Karan solo_traveller in
7
2025-12-04 via Nuitee