Embassy Suites Charleston - Historic District

Our room's carpet is so stained, I won't take my socks off. The bathroom has mold in the tub/shower, wallpaper pealing off the walls, toilet leaking water on floor. I would never recommend this hotel and we usually like Embassy Suites and very disappointed. This hotel needs a major update to the rooms. Added just a few pics to show what our room is like...we are Hilton Diamond and expect better! The pics on the hotel site are nothing like what the rooms actually look like.

I felt very safe here. It is in an extremely conventient location. My room was fairly clean and the bed was comfortable. The staff is very friendly and helpful. But, as others have mentioned, this is a tired hotel. My room had frayed curtains and chipped furniture. The sink was cracked. I also didn't like being on the first floor where the frayed curtains open to the sidewalk where anyone can peer in your room. (I guess I could have asked for a different room.) Breakfast is standard institutional food, although a nice cook did fix me a tasty omelette one morning.

I stayed at this location with friends for a long weekend April 9-13. Although the location is great and the staff are fairly friendly, you should be ashamed at the quality of the rooms. The carpet is old and worn, furniture is not just dated but kind of grimy. The pull out couch in the “living room” is about 2 inches thick and is like lying on a bed of pokey springs. I fear my back, hip and shoulder may never recover. Just not up to snuff for a hotel with the Hilton name in a town obsessed with appearances. appreciated the happy hour with the friendly bartenders but the “snacks” left a lot to be desired. DO BETTER.

My sister and I stayed for three nights at this hotel from Thursday through Sunday. We were joined by four relatives from out of town who also stayed on the property. I would strongly recommend not staying here.
The hotel was in dire need of updating. Paint was peeling off the walls in both the room and the bathroom, the carpets needed cleaning, the sofa bed was in need of repair, and the curtain rods were broken, leaving us unable to close the curtains at night.
To make matters worse, housekeeping — whom we tipped — made off with two engraved wine glasses that had been gifted to us by our relatives. The front desk was unable to locate them and did nothing to resolve the issue.
For $400–$500 per night on Thursday - Saturday (before taxes), I have stayed at far superior hotels in Charleston at the same price point. A wonderful visit with family, but a truly disappointing stay.

Location and historical aspect of the hotel/military academy.

Grossest hotel we’ve ever stayed at. See the pictures! If you want a good location, but don’t mind roughing it this place is for you. Had room 405 for 5 nights.

Location

The location.

My husband and I stayed here for a week. Ultimately everything was pretty great. Good breakfast, and a comfortable room. All of the staff were wonderful except for one bartender. She was an older Caucasian woman (we didn’t get her name). In the evenings they put out snacks and you get 2 free drinks (which is awesome!) they had a veggie platter out so I grabbed one carrot and she proceeded to to stomp over and call me DISGUSTING. I was so caught off guard all I could say was I’m sorry and walk away as she continued to insult me. I was so upset I just wanted to leave. My husband asked her “was it necessary to say something like that” and she doubled down on her insults. After the incident she pulled out tongs for the veggies that had not been put out. In all my years of working in tourism and hospitality I have never spoken to a paying customer like that nor have I ever been spoken to like that. I said nothing back but “I’m sorry” and she still was vile. There is no reason to speak to anyone that way especially when I was not combative in any way. My boss would have fired me for less. Every other employee we came across was beyond wonderful! The young blonde bartender the next night was super sweet, front desk was extremely helpful and courteous, and all of the valets were so so kind! It’s a shame one bad apple can ruin an experience.

This place is extremely gross and disgusting. Run down, shabby, employees aren’t happy, smells weird , doesn’t seem very clean. Hilton boys these old run down properties and slaps their name on, I would steer clear, as my experience in many cities has been the same and I’m done.

Location, location, location

We paid for a park view. The staff assure us there is a window. It’s also about 1000 degrees and there’s a screaming child in the next room.

Sehr gute Lage

To say this place is a toilet is an insult to toilets. It’s a historic building that has been neglected by its owners. The room was dark and dingy. The carpet is so old the seams have split. Valet parking guys were the only shining lights. I’d stay somewhere else. Hilton should pull out.

This is the worst Hilton property I have ever stayed in! The staff were great but the hotel is falling down around their ears. The hotel is way past needing an upgrade. The carpet was awful, worn and dirty. The wallpaper was peeling off. The furniture in the room was dilapidated. We were in the handicap accessible suite which was quite difficult to use. The sink was not accessible. The lotion, soap and shampoo not reachable from a chair and the toilet was too far from the wall with the grab bar. The bed was comfortable and just a little too high. The plants in the lobby were dying. The breakfast was terrible. After the first morning we went to a coffee shop around the corner. The cooked food was all burned by the guy manning a grill that was filthy and way too hot. The "fresh fruit" had rotten strawberries in it and strawberries that all had not been hulled (green tops still attached). The cost was astronomical for this property I presume because of its central location. Not worth it!!!

Le style de l'hôtel avec ses balcons et patio, son emplacement et le petit déjeuner.