Embassy Suites Charleston - Historic District

Hotels
Embassy Suites Hotels
7.3 (722 reviews)
337 Meeting Street , Charleston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice breakfast
Cons:
Dated decor
Unclean rooms
Broken amenities

Categories

Cleanliness
5.76
Multiple mentions of uncleanliness and dated conditions led to a lower sentiment.
Service
8.73
Positive mentions of staff, especially at check-in and valet services.
Location
8.77
Frequent positive feedback regarding the hotel's location and convenience.
Room Quality
6.22
Reviews noted that rooms are outdated and in need of repairs, affecting guest comfort.
Amenities
7.25
Amenities like breakfast and evening receptions received mixed but generally acceptable feedback.
Value for Money
7.21
The price was addressed positively despite room issues, justifying this rating.
Food and Beverage
7.76
Breakfast was enjoyed by many, though some mentioned it was typical.
Overall Experience
6.73
Overall, experiences varied greatly with mixed reviews about satisfaction and staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Historic Landmark and Downtown Location
This Registered National Historic Landmark hotel in Charleston offers a unique stay within walking distance of downtown.

Suite Amenities and On-Site Dining
The all-suite hotel provides guests with in-room microwaves and refrigerators, a separate living area, and dining options at the on-site Tobacco Road Restaurant.

Modern Facilities and Nearby Attractions
Guests can enjoy the modern gym, business center, and outdoor pool, along with easy access to attractions like the Charleston Music Hall and South Carolina Aquarium.

Book your stay at the Embassy Historic Charleston for a memorable experience in this charming city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 2 per hour.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 722 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.22
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 6.73
D
Douglas solo_traveller us
9
2026-03-06 via Nuitee
G
Gunter solo_traveller de
3
Ein Zimmer für fast 400.-€ pro Nacht, eine Unverschämtheit
Pros:

Sehr gute Lage

Cons:

Das Zimmer hatte überhaupt kein Fenster nach draußen, man hatte das Gefühl man schläft im Keller.
Man hat das erklärt mit dem alter des Gebäudes.
Alles ist alt und kaputt.

2026-02-22 via Nuitee
S
stevelaws Couples Bonney Lake, Washington
4
This place is beyond tired.
Pros:

To say this place is a toilet is an insult to toilets. It’s a historic building that has been neglected by its owners. The room was dark and dingy. The carpet is so old the seams have split. Valet parking guys were the only shining lights. I’d stay somewhere else. Hilton should pull out.

2026-02-18 via Tripadvisor
S
Stay764568 Couples Pierce, Colorado
2
Hotel is in terrible shape
Pros:

This is the worst Hilton property I have ever stayed in! The staff were great but the hotel is falling down around their ears. The hotel is way past needing an upgrade. The carpet was awful, worn and dirty. The wallpaper was peeling off. The furniture in the room was dilapidated. We were in the handicap accessible suite which was quite difficult to use. The sink was not accessible. The lotion, soap and shampoo not reachable from a chair and the toilet was too far from the wall with the grab bar. The bed was comfortable and just a little too high. The plants in the lobby were dying. The breakfast was terrible. After the first morning we went to a coffee shop around the corner. The cooked food was all burned by the guy manning a grill that was filthy and way too hot. The "fresh fruit" had rotten strawberries in it and strawberries that all had not been hulled (green tops still attached). The cost was astronomical for this property I presume because of its central location. Not worth it!!!

2026-02-17 via Tripadvisor
I
Isabelle extended_group fr
6
Bien situé et accueil sympathique
Pros:

Le style de l'hôtel avec ses balcons et patio, son emplacement et le petit déjeuner.

Cons:

La literie, la salle de bains avec baignoire et l'état vieillissant en général

2026-02-08 via Nuitee
T
Tonya extended_group us
10
Cons:

One of the elevators was broken which was an inconvenience

2026-01-28 via Nuitee
G
georgiadog5 Couples Cartersville, Georgia
8
Good hotel in need of a update
Pros:

This hotel is in a great location and has a cool history with the citadel. Being an Embassy Suite we always enjoy the double rooms and the usual good service. With that said, this facility is in need of an overhaul. Chipping paint, dingy carpet, worn out furniture, and elevator problems. Keep your staff just fix the hotel.

2026-01-24 via Tripadvisor
6
692laurah Family
6
Please renovate the rooms
Pros:

This hotel has a lot going for it: great location, building is historic and architecturally interesting, friendly staff, rooms are spacious. However, our room could only be described as "dingy". The carpeting was badly stained, furniture was chipped, paint was peeling and the window was too dirty to see the park outside. Rooms desperately need to be updated. Very disappointing when it could be great.

2026-01-23 via Tripadvisor
G
Gaines couple us
4
It was not worth the money we paid for the room.
Pros:

breakfast was good.

Cons:

The room needed updating.

2026-01-23 via Nuitee
O
Olivier couple us
1
Didn’t let us stay because I was less than 21 years old.
2026-01-22 via Nuitee
M
mozvath Couples
2
Great location but room was no better than a cheap 1 star hotel
Pros:

Pro: great location and great potential, beautiful entry.
Con: room was desperately in need of renovation. Carpet stained and unraveling, furniture looked like it was 50 years old; worn and out dated. Two double suite with beds pushed up against the walls. Horrible lighting.
I would suggest you stay at a different location.

2026-01-20 via Tripadvisor
D
dorothy extended_group us
10
4 day girls trip with 11 women was fantastic
Cons:

Booking.com screwed up the reservation but travon fixed it and we had a good solution

2026-01-20 via Nuitee
E
Elaine solo_traveller us
10
2026-01-20 via Nuitee
L
Liz solo_traveller us
9
Comfortable and weel
Pros:

Great staff, breakfast, evening drinks and snacks

Cons:

Elevator wasn't working well for 3 days. The other was broken

2026-01-20 via Nuitee
S
Soumaya couple us
7
Nicer cleaner, remodeled room would have made it magical stay during the holidays.
Pros:

The location was excellent. The hotel on the outside and inside was gorgeous with all the Xmas decorations. The breakfast was amazing! having so many sitting areas around with the Xmas decorations and lights, the aroma of the coffee and the biscuits, maple syrup made the place so cozy and homey! it was truly a pleasure to be there on the holidays.

Cons:

Then you get to the room, it is soooo old, smells stuffy and I felt I couldn't breathe at night to sleep! I ask for a different room, no one got back with me or bothered to replace my room! tiny bedroom and not comfortable at all. the staff had a in front of our room and very unprofessional and very loud.

2026-01-20 via Nuitee
P
pancrazia couple us
7
Pros:

Good

Cons:

Window

2026-01-19 via Nuitee
R
Regina solo_traveller us
6
Pros:

The breakfast and happy hour were nice. I was mostly disappointed with the state of the facility. It was very old and did not feel as clean as when I have stayed in Embassy Suites in the past. Especially for being located in downtown Charleston and the cost of the one night stay being over $300.

Cons:

The conditions of the facility and the cost of parking being almost $50 per night.

2026-01-19 via Nuitee
A
Alabama couple us
3
Cons:

Bugs

2026-01-19 via Nuitee
G
Grace couple us
3
2026-01-19 via Nuitee
J
John solo_traveller us
10
Pros:

I graduated from The Citadel in 1971 and was back to celebrate our 55th anniversary. We wanted to stay at the Embassy Suites Charleston - Historic District because of its relationship to The Citadel. We were downtown in the historic district, went out to eat at many charming restaurants, and completely enjoyed ourselves.

2026-01-19 via Nuitee