Embassy Suites Charleston - Historic District

Hotels
•
Embassy Suites Hotels
7.3 (807 reviews)
337 Meeting Street , Charleston , US
+1 843-723-6900

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice breakfast
Cons:
Dated decor
Unclean rooms
Broken amenities

Categories

Cleanliness
5.76
Multiple mentions of uncleanliness and dated conditions led to a lower sentiment.
Service
8.73
Positive mentions of staff, especially at check-in and valet services.
Location
8.77
Frequent positive feedback regarding the hotel's location and convenience.
Room Quality
6.22
Reviews noted that rooms are outdated and in need of repairs, affecting guest comfort.
Amenities
7.25
Amenities like breakfast and evening receptions received mixed but generally acceptable feedback.
Value for Money
7.21
The price was addressed positively despite room issues, justifying this rating.
Food and Beverage
7.76
Breakfast was enjoyed by many, though some mentioned it was typical.
Overall Experience
6.73
Overall, experiences varied greatly with mixed reviews about satisfaction and staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Historic Landmark and Downtown Location
This Registered National Historic Landmark hotel in Charleston offers a unique stay within walking distance of downtown.

Suite Amenities and On-Site Dining
The all-suite hotel provides guests with in-room microwaves and refrigerators, a separate living area, and dining options at the on-site Tobacco Road Restaurant.

Modern Facilities and Nearby Attractions
Guests can enjoy the modern gym, business center, and outdoor pool, along with easy access to attractions like the Charleston Music Hall and South Carolina Aquarium.

Book your stay at the Embassy Historic Charleston for a memorable experience in this charming city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 807 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.22
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 6.73
R
Roberta • couple • us
5
Very disappointing!!!!
Pros:

The history of the building, and the location. The staff was friendly.

Cons:

Our room was on the fourth floor. The carpet around the top of the staircase smelled like cat urine, quite disgusting. Secondly, the toilet in our room was so low I think it was for a child. The window in our room, #426 was cracked. And, the snacks that were offered at happy hour were the bare minimum. I would have expected the hotel to have a restaurant.

2026-10-10 • via Nuitee
A
Alonzo • extended_group • us
10
Pros:

Parking

2026-09-07 • via Nuitee
M
McCoy • solo_traveller • us
10
Pros:

Very friendly staff.

Cons:

Slitely dated. Carpet torn in places causing a trip hazard

2026-09-06 • via Nuitee
R
Rebekah • solo_traveller • gb
8
Pros:

Location
Pool
Tristan on reception

Cons:

Price of parking

2026-09-04 • via Nuitee
S
Sherri • extended_group • us
9
Pros:

Location and clean

2026-09-01 • via Nuitee
K
Kenneth • solo_traveller • us
8
Overall, it was a good stay.
Pros:

The location was convenient for my needs.

Cons:

The foam pillows were extremely uncomfortable.

2026-08-31 • via Nuitee
T
Tanksmon • Business • Spartanburg, South Carolina
6
Great location, less than average hotel
Pros:

This is a wonderful historical structure undermined by a three star hotel. The building is amazing and I only wish the rooms, the amenities, and the staff lived up the promise not only of the building, but also the Hilton brand. Check in was perfunctory and I really felt like I was for. The clerk a favor by staying there. They just didn’t seem to care. Once in the room I discovered one of the TV remotes did not work and neither did the light in the room. The bathroom was firm the last century and I felt like it was updated during the first Bush administration. The rust streaks on the wall reflected the lack of care and cleaning throughout the room. The tables and chairs were worn and old, nothing seemed update for cared for. It simply did not reflect the quality I thought I was paying for as a Hilton Honors Member. Breakfast was also perfunctory and just not very clean. When I noticed that dirty dishes were stacked next to the food line I had to wonder about the staffs training and overall cleanliness. Would I stay here again? No. It just wasn’t up to the standard I thought I was paying g for - sorry to see embassy suites going downhill.

2026-08-27 • via Tripadvisor
T
Tomilee • couple • us
10
I enjoyed Charleston. I will return.
Pros:

Location, friendly staff, breakfast, afternoon drinks/snacks, good bed and pillow, good shower

Cons:

Price of valet parking but i understand limits

2026-08-24 • via Nuitee
D
Dan • solo_traveller • us
10
Stay here, it's awesome.
Pros:

Wow, what a cool building. Apparently it was an armory or something. Staff was excellent. Will stay here again next year!!! BONUS, COCKTAIL RECEPTION!!!

Cons:

Parking was excessively expensive.. 3 free drinks would be better than 2 😎

2026-08-23 • via Nuitee
J
Jay • couple • us
3
Location and staff were great. Property needs upgrade.
Pros:

The staff and location was great

Cons:

The furnishing looked like they hadn’t been updates since the 80’s. The carpet in the stairwells was filthy and worn out. The couch and chair in the room was something you would see on the side of the road. Well worn out. Bathroom plumbing barely worked. Water in shower was only one temp. Curtains in room were broken and were very hard to close.

2026-08-23 • via Nuitee
J
Jack • extended_group • us
10
2026-08-17 • via Nuitee
D
Douglas • couple • gb
6
Acceptable
Pros:

Lovely building

Cons:

Run down

2026-08-16 • via Nuitee
N
Noel • family_with_children • us
8
Fun, friendly and courteous staff.
Pros:

Location is great. Staff was excellent, friendly and very accommodating. Breakfast was very good cocktail hour was a nice surprise.

Cons:

Rooms were a little run down. It is an old building but the rooms could use new paint, new carpets. There is much potential for this place.

2026-08-15 • via Nuitee
Y
Y5866AUlynnh • Friends getaway
10
Great experience
Pros:

I really liked the hotel and highly recommend . Sam from HGV was very kind and helpful!

2026-08-13 • via Tripadvisor
A
Adventure48834885044 • Solo travel
4
Bikers beware
Pros:

Dated, worn, overpriced and below Hilton standard.

$50 per night to valet park a motorcycle, when they don’t actually park it. Then it’s out in the open for all to mess with. Most hotels allow bikes to park out front free of charge, not here. It’s a ripoff.

2026-08-12 • via Tripadvisor
L
LotsofQuilts • Family • Charlotte, North Carolina
6
Not up to standards
Pros:

This was a hard call. I love Embassy Suites but…pros great location, great breakfast , nice pool area. Cons no one told us no guest parking available only valet at $50 a day. That needs to be told up front. The room we had was in the old section needed restoration big time. Wonder how long the mattress was on the bed. Needs to be updated awful noise when you sat on edge or rolled over. Very thin. The bathroom was so small only one person could be here. The toilet sounded like it was coming apart when you flushed. Overall room smelled musty. Was not up to there usual great standards.

2026-08-10 • via Tripadvisor
R
Rebecca • couple • us
10
Beautiful clean hotel, nice staff and great location. Breakfast was great too!
Pros:

Beautiful and clean

Cons:

I honestly have no complaints

2026-08-10 • via Nuitee
U
Ulrich • solo_traveller • us
10
2026-08-07 • via Nuitee
S
Shannon • couple • us
7
Overall an enjoyable stay!
Pros:

The hotel is in a great location. We loved the breakfast, pool, happy hour and staff was great!

Cons:

The hotel rooms are dated and our room was musty and had a smell.

2026-08-05 • via Nuitee
F
Felix • family_with_children • us
7
Location can't be beat, but interior is beat up. Staff is awesome.
Pros:

Loved having a living room and a bedroom. Really loved the location; can't beat a farmer's market under your window for fresh peaches. Walkable to the best dining.

Cons:

The carpets in this hotel are disgusting; I mean, how expensive is it to replace them? I think a paint job, better lighting and new carpets would revive this place. The main area of the first floor is fabulous but so not cozy; though not a necessity, a few pieces of larger carpet, large palms or fiddles, and new seating would make this place feel so much more luxe.

2026-08-05 • via Nuitee