Embassy Suites Charleston - Historic District

Hotels
Embassy Suites Hotels
7.3 (752 reviews)
337 Meeting Street , Charleston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice breakfast
Cons:
Dated decor
Unclean rooms
Broken amenities

Categories

Cleanliness
5.76
Multiple mentions of uncleanliness and dated conditions led to a lower sentiment.
Service
8.73
Positive mentions of staff, especially at check-in and valet services.
Location
8.77
Frequent positive feedback regarding the hotel's location and convenience.
Room Quality
6.22
Reviews noted that rooms are outdated and in need of repairs, affecting guest comfort.
Amenities
7.25
Amenities like breakfast and evening receptions received mixed but generally acceptable feedback.
Value for Money
7.21
The price was addressed positively despite room issues, justifying this rating.
Food and Beverage
7.76
Breakfast was enjoyed by many, though some mentioned it was typical.
Overall Experience
6.73
Overall, experiences varied greatly with mixed reviews about satisfaction and staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Historic Landmark and Downtown Location
This Registered National Historic Landmark hotel in Charleston offers a unique stay within walking distance of downtown.

Suite Amenities and On-Site Dining
The all-suite hotel provides guests with in-room microwaves and refrigerators, a separate living area, and dining options at the on-site Tobacco Road Restaurant.

Modern Facilities and Nearby Attractions
Guests can enjoy the modern gym, business center, and outdoor pool, along with easy access to attractions like the Charleston Music Hall and South Carolina Aquarium.

Book your stay at the Embassy Historic Charleston for a memorable experience in this charming city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 2 per hour.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 752 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.22
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 6.73
C
cheryl solo_traveller us
9
2026-05-22 via Nuitee
E
Esposito couple us
10
Vert incurable felt like home.
Pros:

Location and Staff were amazing. I will be back there. Such a great time !

2026-05-19 via Nuitee
D
Diane solo_traveller us
10
Beautiful property
Pros:

Beautiful property. Excellent staff. Good food.

2026-05-04 via Nuitee
J
JimG283 Family Saint Louis, Missouri
8
Our First Choice In Charleston
Pros:

Embassy Suites in the Historic District is spacious, historic and well located. Our room had a bedroom with two double beds, a small kitchen area with a microwave, refrigerator and sink. The building formerly served as the campus for The Citadel, the Military College of South Carolina with guest rooms surrounding the former parade ground. Do not miss the building history cards in the lobby. It is situated a short walk from parks, restaurants, shopping and the Visitors’ Center at which the staff provides information and sells tickets to tourists’ venues. The hotel staff is helpful and personable. Valet parking attendants, especially Will, remembered us and did all they could to make our stay enjoyable. The nightly Happy Hours generated a sense f community among the guests whose paths crossed during our journey.

Embassy Suites is our first choice for any return to Charleston.

2026-04-29 via Tripadvisor
A
Arnaud family_with_children fr
6
Pros:

L emplacement

Cons:

Hôtel vieillissant reste dans son jus années 80
Peintures craquelées sales

2026-04-29 via Nuitee
S
Stacy couple us
8
Overall it was great!
Pros:

Close to college and king st - location

Cons:

Rooms a little run down - bring in first floor heard the people walking and talking above us

2026-04-25 via Nuitee
J
Jennifer extended_group us
8
Pros:

Needs new carpet and bathroom wallpaper falling off wall shower tiles very old

Cons:

Updating the furnishing chairs etc old

2026-04-24 via Nuitee
9
971yuliaz Family
8
Good location, comfortable stay
Pros:

Very convenient location, walking distance to most of the city historical attractions; very friendly and attentive personnel; clean; free breakfast and afternoon 'happy hour'; the only downside - as most travelers put in their comments - rooms are dated. But not bad and if you care about not spending a fortune on stay and location is the matter - it is a good choice. Beds are comfortable, rooms spacious, no complaints here. We had a very comfortable and nice stay.

2026-04-23 via Tripadvisor
M
Mary couple us
6
Adequate but Disappointing for the Price
Pros:

Close location to Charleston Music Hall and restaurants we love + great shopping for those who enjoy same..
Bed was comfortable & bedding was clean & fresh. TV worked (there were 2; we used only 1) & got an array of channels.

Breakfast buffet was excellent. Tasty & fresh with a superb variety of foods for a relaxing Southern breakfast. Valets and desk staff were gracious.

Cons:

Room had only 1 outlet to charge devices (we had 4) …and we had to move a table & lamp to reach it. (A 2nd outlet under a desk in the bedroom did not work after literally standing on our head to attempt a connection).

Decor was dated & rather depressing. Neutral colors with cracks, repairs, paint streaks (bland beige) obvious.
Hilton should shut it down off-season and—at the least- spruce it up with major crack repairs, total repainting in more vibrant colors. Hang some pleasing art in the room as that on display near Reception & the breakfast room.

2026-04-22 via Nuitee
G
gloriamV4791PT Family Braintree, Massachusetts
10
Old Charm in the historic section
Pros:

This is an old historical hotel located adjacent to a park where there is a farmer's market. I was intrigued from the get go- I wanted to avoid a corperate or modern hotel. It is pink. The workers are professional, personal and helpful. They all like each other (seemingly) and work well together. There is a fountian in the middle. The breakfast is like no other complimentary breakfast- omlettes made ot order- fresh fruit, sausage and grits. There is a courtyard to eat in- the pool is surrounded by cedar and pine trees. The rooms are older dark green carpet, slightly worn furniture- but excellent old drawings of Native Americans, Colonists, and enslaved people, with old maps deliniating historical changes- sale of land, people, etc. They have an apertivo hour with 2 complimentary drink coupons and light snacks. Everyone there is friendly. not for people that don't like old character of older designed buildings. They give away bottles of water. It is old school- in a way that is lost in corperate culture- I realize this is a Hilton, but behaves like a privately run hotel.

2026-04-19 via Tripadvisor
D
D8538OFbethh Couples
2
Very Disappointed
Pros:

Our room's carpet is so stained, I won't take my socks off. The bathroom has mold in the tub/shower, wallpaper pealing off the walls, toilet leaking water on floor. I would never recommend this hotel and we usually like Embassy Suites and very disappointed. This hotel needs a major update to the rooms. Added just a few pics to show what our room is like...we are Hilton Diamond and expect better! The pics on the hotel site are nothing like what the rooms actually look like.

2026-04-15 via Tripadvisor
B
brad120 Solo travel
8
Safe and convenient - but
Pros:

I felt very safe here. It is in an extremely conventient location. My room was fairly clean and the bed was comfortable. The staff is very friendly and helpful. But, as others have mentioned, this is a tired hotel. My room had frayed curtains and chipped furniture. The sink was cracked. I also didn't like being on the first floor where the frayed curtains open to the sidewalk where anyone can peer in your room. (I guess I could have asked for a different room.) Breakfast is standard institutional food, although a nice cook did fix me a tasty omelette one morning.

2026-04-14 via Tripadvisor
N
N9786IWbarbarab Friends getaway
4
Disappointing and possibly injurious
Pros:

I stayed at this location with friends for a long weekend April 9-13. Although the location is great and the staff are fairly friendly, you should be ashamed at the quality of the rooms. The carpet is old and worn, furniture is not just dated but kind of grimy. The pull out couch in the “living room” is about 2 inches thick and is like lying on a bed of pokey springs. I fear my back, hip and shoulder may never recover. Just not up to snuff for a hotel with the Hilton name in a town obsessed with appearances. appreciated the happy hour with the friendly bartenders but the “snacks” left a lot to be desired. DO BETTER.

2026-04-13 via Tripadvisor
J
jabhall Family
2
Embassy Suites by Hilton Charleston Historic District
Pros:

My sister and I stayed for three nights at this hotel from Thursday through Sunday. We were joined by four relatives from out of town who also stayed on the property. I would strongly recommend not staying here.
The hotel was in dire need of updating. Paint was peeling off the walls in both the room and the bathroom, the carpets needed cleaning, the sofa bed was in need of repair, and the curtain rods were broken, leaving us unable to close the curtains at night.
To make matters worse, housekeeping — whom we tipped — made off with two engraved wine glasses that had been gifted to us by our relatives. The front desk was unable to locate them and did nothing to resolve the issue.
For $400–$500 per night on Thursday - Saturday (before taxes), I have stayed at far superior hotels in Charleston at the same price point. A wonderful visit with family, but a truly disappointing stay.

2026-04-13 via Tripadvisor
S
Steve family_with_children us
8
The help was fantastic.
Pros:

Location and historical aspect of the hotel/military academy.

Cons:

Carpeting and furniture were old. Typical 3-star expectation.

2026-04-10 via Nuitee
B
Blake solo_traveller us
8
2026-04-10 via Nuitee
U
Ursula couple us
10
2026-04-07 via Nuitee
E
E3853CWkellym Family
2
Gross Hotel with Good Location
Pros:

Grossest hotel we’ve ever stayed at. See the pictures! If you want a good location, but don’t mind roughing it this place is for you. Had room 405 for 5 nights.

2026-03-31 via Tripadvisor
K
Kerri extended_group us
10
Pros:

Location

2026-03-30 via Nuitee
S
Sands extended_group us
3
A total rip-off. I am sorry to have used Booking.com.
Pros:

The location.

Cons:

The room was well below par. It looked like a motel off the highway, shabby and worn.
I have written to Booking.com and to the hotel about the problems I encountered checking in - no one has responded. I had been told Booking.com did not transmit my reservation and had to pay twice, still waiting for refund. Also, the hotel conceals that paying for valet parking does not mean a full day, just until checkout. A total rip-off.

2026-03-21 via Nuitee