Embassy Suites Charleston - Historic District

Hotels
Embassy Suites Hotels
7.3 (795 reviews)
337 Meeting Street , Charleston , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice breakfast
Cons:
Dated decor
Unclean rooms
Broken amenities

Categories

Cleanliness
5.76
Multiple mentions of uncleanliness and dated conditions led to a lower sentiment.
Service
8.73
Positive mentions of staff, especially at check-in and valet services.
Location
8.77
Frequent positive feedback regarding the hotel's location and convenience.
Room Quality
6.22
Reviews noted that rooms are outdated and in need of repairs, affecting guest comfort.
Amenities
7.25
Amenities like breakfast and evening receptions received mixed but generally acceptable feedback.
Value for Money
7.21
The price was addressed positively despite room issues, justifying this rating.
Food and Beverage
7.76
Breakfast was enjoyed by many, though some mentioned it was typical.
Overall Experience
6.73
Overall, experiences varied greatly with mixed reviews about satisfaction and staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Historic Landmark and Downtown Location
This Registered National Historic Landmark hotel in Charleston offers a unique stay within walking distance of downtown.

Suite Amenities and On-Site Dining
The all-suite hotel provides guests with in-room microwaves and refrigerators, a separate living area, and dining options at the on-site Tobacco Road Restaurant.

Modern Facilities and Nearby Attractions
Guests can enjoy the modern gym, business center, and outdoor pool, along with easy access to attractions like the Charleston Music Hall and South Carolina Aquarium.

Book your stay at the Embassy Historic Charleston for a memorable experience in this charming city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 795 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.22
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 6.73
N
Noel family_with_children us
8
Fun, friendly and courteous staff.
Pros:

Location is great. Staff was excellent, friendly and very accommodating. Breakfast was very good cocktail hour was a nice surprise.

Cons:

Rooms were a little run down. It is an old building but the rooms could use new paint, new carpets. There is much potential for this place.

2026-08-15 via Nuitee
R
Rebecca couple us
10
Beautiful clean hotel, nice staff and great location. Breakfast was great too!
Pros:

Beautiful and clean

Cons:

I honestly have no complaints

2026-08-10 via Nuitee
U
Ulrich solo_traveller us
10
2026-08-07 via Nuitee
S
Shannon couple us
7
Overall an enjoyable stay!
Pros:

The hotel is in a great location. We loved the breakfast, pool, happy hour and staff was great!

Cons:

The hotel rooms are dated and our room was musty and had a smell.

2026-08-05 via Nuitee
F
Felix family_with_children us
7
Location can't be beat, but interior is beat up. Staff is awesome.
Pros:

Loved having a living room and a bedroom. Really loved the location; can't beat a farmer's market under your window for fresh peaches. Walkable to the best dining.

Cons:

The carpets in this hotel are disgusting; I mean, how expensive is it to replace them? I think a paint job, better lighting and new carpets would revive this place. The main area of the first floor is fabulous but so not cozy; though not a necessity, a few pieces of larger carpet, large palms or fiddles, and new seating would make this place feel so much more luxe.

2026-08-05 via Nuitee
F
Franklin couple us
4
2026-08-03 via Nuitee
P
Paulo family_with_children br
1
Pros:

Nothing

Cons:

Horrible breakfest, room smelling bad, old, terrible choice

2026-08-02 via Nuitee
S
Susannah family_with_children us
7
Perfect location, we easily walked to all attractions.
Pros:

The location was perfect! They had a complimentary happy hour which was nice, as well as breakfast.

Cons:

The hotel, or our room specifically, could use an upgrade as the rooms looked well worn and tired. But I understand that the hotel will be closing soon to be revamped as a boutique style hotel, so I get it. There was a roach in the bathroom, I know we’re in the city etc, and the housekeeper didn’t fully close our door after cleaning. Which was a little unsettling.

2026-07-24 via Nuitee
G
Gabriella Annette family_with_children us
8
Decent location close enough to restaurants and shops but beds slightly uncomfortable
2026-07-22 via Nuitee
solo_traveller us
1
Pros:

Property was very outdated and dirty. Old carpeting with lots of stains. I didn’t even want to walk on it in my bare feet

2026-07-21 via Nuitee
S
stacey family_with_children us
6
The building is old and outdated. For the money it is not worth it. The breakfast cook was not very nice. Sadly it was n
Pros:

The location was great.

Cons:

The place is falling apart. The tub in the room was missing the knobs. The paint is peeling off the walls. I always stay at embassy but this was the worse stay. I was not impressed.

2026-07-19 via Nuitee
U
U5279HCmikea Couples
2
Stay away!!! Horrible experience.
Pros:

Worst Embassy Suites we have ever stayed at! Broken toilet seat, outdated everything, 1 of 2 elevators broken, rude service and nasty omelette (raw yolk when cut into-see picture). Oh, and the maid service totally disregarded our do-not-disturb sign and knocked on our door continuously at 11:10pm! We told them to go away through the door. When we finally opened the door, she wanted our sheets! What were we supposed to sleep on??? We told her no and she finally left. We could not wait to leave. Management was completely unhelpful and never called us back. Customer care service said that management was not available for them to talk to and they also said someone would call. Still waiting.... Stay far away from this place!

2026-07-14 via Tripadvisor
J
JEAN-DIEGO family_with_children ch
8
Authenticité rustique garantie. Bon rapport-qualité prix !
Pros:

Le style authentique et la localisation. Son hall intérieur est magnifique et royal avec sa fontaine intérieur au bruit relaxant de l’eau qui coule. Le petit dej très bien aussi !

Cons:

Bien que son style rustique fasse son charme, quelques refresh ici et là en ferait un lieu d’exception

2026-07-11 via Nuitee
A
Allia family_with_children us
9
Clean stay in a great location!
Pros:

Location and safety

Cons:

Pool needed cleaning

2026-07-09 via Nuitee
F
Flynn couple us
7
Pros:

The history of the location.

Cons:

The room felt damp.

2026-07-06 via Nuitee
G
GERMAN family_with_children us
8
2026-07-05 via Nuitee
J
Joyce couple us
8
2026-07-03 via Nuitee
K
Karl extended_group us
9
I would absolutely do it again!
Pros:

The location and history of it was fantastic! The staff was the best part: they were awesome!

Cons:

It needed to be upgraded. Our window was broken, and some areas were worn.

2026-06-28 via Nuitee
J
JEAN couple us
9
The stay was great due to the location of the Hotel and the friendliness of all who work there.
Pros:

Location is excellent, for shopping and Restaurants. Breakfast was excellent and staff so happy to accommodate. Everyone was so friendly and helpful. In the future, we will be staying at this great hotel.

Cons:

I can't think of anything we didn't like.

2026-06-23 via Nuitee
R
richard couple gb
8
2026-06-23 via Nuitee