Embassy Suites Charleston - Historic District

Hotels
•
Embassy Suites Hotels
7.3 (757 reviews)
337 Meeting Street , Charleston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice breakfast
Cons:
Dated decor
Unclean rooms
Broken amenities

Categories

Cleanliness
5.76
Multiple mentions of uncleanliness and dated conditions led to a lower sentiment.
Service
8.73
Positive mentions of staff, especially at check-in and valet services.
Location
8.77
Frequent positive feedback regarding the hotel's location and convenience.
Room Quality
6.22
Reviews noted that rooms are outdated and in need of repairs, affecting guest comfort.
Amenities
7.25
Amenities like breakfast and evening receptions received mixed but generally acceptable feedback.
Value for Money
7.21
The price was addressed positively despite room issues, justifying this rating.
Food and Beverage
7.76
Breakfast was enjoyed by many, though some mentioned it was typical.
Overall Experience
6.73
Overall, experiences varied greatly with mixed reviews about satisfaction and staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Historic Landmark and Downtown Location
This Registered National Historic Landmark hotel in Charleston offers a unique stay within walking distance of downtown.

Suite Amenities and On-Site Dining
The all-suite hotel provides guests with in-room microwaves and refrigerators, a separate living area, and dining options at the on-site Tobacco Road Restaurant.

Modern Facilities and Nearby Attractions
Guests can enjoy the modern gym, business center, and outdoor pool, along with easy access to attractions like the Charleston Music Hall and South Carolina Aquarium.

Book your stay at the Embassy Historic Charleston for a memorable experience in this charming city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 2 per hour.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 757 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.22
Amenities: 7.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 6.73
B
Beth • family_with_children • us
9
2026-06-13 • via Nuitee
J
Joy • solo_traveller • us
10
Would definitely return
Pros:

Centrally located

2026-06-13 • via Nuitee
C
Carol • couple • us
10
2026-06-10 • via Nuitee
D
Daniel • extended_group • us
5
2026-06-09 • via Nuitee
J
juana • solo_traveller • us
1
Pros:

Everything was good except they charge alot without telling me so beware

2026-06-06 • via Nuitee
R
Roberta • couple • us
7
Pros:

Best breakfast that is included with your room. Ideal location, Front street right behind the hotel.

2026-06-01 • via Nuitee
A
Afsaneh • couple • us
4
Historic, great location , outdated, maintenance issue
Pros:

Location

Cons:

The biggest strength of the Embassy Suites Charleston Historic District is its location. You can walk to virtually everything Charleston has to offer, making it an ideal base for exploring the city.

I also love the unique design of the hotel. The open courtyard concept with guest rooms surrounding the interior space creates a beautiful atmosphere, and the suite layout is generous with a separate bedroom, living area, and plenty of room to spread out.

What disappoints me is the condition of the property. I fully appreciate that this is a historic building—the original Citadel dates back to 1829—but historic should not mean neglected. The hotel charges premium rates (our two-night stay was over $1,100), and at those prices guests should expect much better upkeep.

Our room felt extremely dated. The bathroom wallpaper was peeling, there were visible stains and signs of wear, and surprisingly there wasn’t even a convenient towel rack for hand towels or bath towels. The furniture and cabinetry showed significant age and wear. While the room appeared to be cleaned, the outdated finishes created a constant impression that things were worn out and not particularly fresh.

Unfortunately, the problems went beyond appearance. Upon arrival there was no valet available, and nowhere during booking or check-in was it communicated that valet reservations were apparently needed. Every other hotel during our trip managed this process far more smoothly.

Even worse, one of the hotel’s two elevators was broken during our stay, and there wasn’t even a sign posted informing guests. When checking out, we waited nearly 20 minutes for the elevator before finally giving up and carrying all of our luggage down from the second floor ourselves.

The hotel has enormous potential because the location and building itself are fantastic.

2026-06-01 • via Nuitee
T
Tatiana Zalapskaia • solo_traveller • us
1
2026-06-01 • via Nuitee
G
George • extended_group • us
9
2026-05-29 • via Nuitee
L
Lisa • couple • us
10
2026-05-26 • via Nuitee
M
McNulty • couple • us
10
Great location, great staff and very comfortable.
Pros:

Great location, very clean and great staff.

Cons:

The facility was dated and needs some upgrades for the price we paid. My understanding is that the facility is up for an upgrade.

2026-05-24 • via Nuitee
C
cheryl • solo_traveller • us
9
2026-05-22 • via Nuitee
E
Esposito • couple • us
10
Vert incurable felt like home.
Pros:

Location and Staff were amazing. I will be back there. Such a great time !

2026-05-19 • via Nuitee
D
Diane • solo_traveller • us
10
Beautiful property
Pros:

Beautiful property. Excellent staff. Good food.

2026-05-04 • via Nuitee
J
JimG283 • Family • Saint Louis, Missouri
8
Our First Choice In Charleston
Pros:

Embassy Suites in the Historic District is spacious, historic and well located. Our room had a bedroom with two double beds, a small kitchen area with a microwave, refrigerator and sink. The building formerly served as the campus for The Citadel, the Military College of South Carolina with guest rooms surrounding the former parade ground. Do not miss the building history cards in the lobby. It is situated a short walk from parks, restaurants, shopping and the Visitors’ Center at which the staff provides information and sells tickets to tourists’ venues. The hotel staff is helpful and personable. Valet parking attendants, especially Will, remembered us and did all they could to make our stay enjoyable. The nightly Happy Hours generated a sense f community among the guests whose paths crossed during our journey.

Embassy Suites is our first choice for any return to Charleston.

2026-04-29 • via Tripadvisor
A
Arnaud • family_with_children • fr
6
Pros:

L emplacement

Cons:

Hôtel vieillissant reste dans son jus années 80
Peintures craquelées sales

2026-04-29 • via Nuitee
S
Stacy • couple • us
8
Overall it was great!
Pros:

Close to college and king st - location

Cons:

Rooms a little run down - bring in first floor heard the people walking and talking above us

2026-04-25 • via Nuitee
J
Jennifer • extended_group • us
8
Pros:

Needs new carpet and bathroom wallpaper falling off wall shower tiles very old

Cons:

Updating the furnishing chairs etc old

2026-04-24 • via Nuitee
9
971yuliaz • Family
8
Good location, comfortable stay
Pros:

Very convenient location, walking distance to most of the city historical attractions; very friendly and attentive personnel; clean; free breakfast and afternoon 'happy hour'; the only downside - as most travelers put in their comments - rooms are dated. But not bad and if you care about not spending a fortune on stay and location is the matter - it is a good choice. Beds are comfortable, rooms spacious, no complaints here. We had a very comfortable and nice stay.

2026-04-23 • via Tripadvisor
M
Mary • couple • us
6
Adequate but Disappointing for the Price
Pros:

Close location to Charleston Music Hall and restaurants we love + great shopping for those who enjoy same..
Bed was comfortable & bedding was clean & fresh. TV worked (there were 2; we used only 1) & got an array of channels.

Breakfast buffet was excellent. Tasty & fresh with a superb variety of foods for a relaxing Southern breakfast. Valets and desk staff were gracious.

Cons:

Room had only 1 outlet to charge devices (we had 4) …and we had to move a table & lamp to reach it. (A 2nd outlet under a desk in the bedroom did not work after literally standing on our head to attempt a connection).

Decor was dated & rather depressing. Neutral colors with cracks, repairs, paint streaks (bland beige) obvious.
Hilton should shut it down off-season and—at the least- spruce it up with major crack repairs, total repainting in more vibrant colors. Hang some pleasing art in the room as that on display near Reception & the breakfast room.

2026-04-22 • via Nuitee