Fairfield Inn & Suites Memphis Olive Branch

Hotels
Fairfield Inn
8.3 (470 reviews)
7044 Hacks Cross Road , Olive Branch , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Convenient Location
Cons:
Poor Cleanliness
Lack of Breakfast Quality

Categories

Cleanliness
6.13
Several complaints about pet urine smell and unclean sheets.
Service
9.6
Staff were friendly and accommodating.
Location
9.64
Conveniently close to everything.
Room Quality
8.59
Rooms mentioned as fantastic but had issues with hot water.
Amenities
8.12
Under construction, breakfast options were lacking.
Value for Money
8.08
More expensive than similar hotels without offering quality breakfast.
Food and Beverage
7.63
Breakfast options not up to standard; patrons were disappointed.
Overall Experience
8.6
Mixed experiences with significant complaints about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:03

Property Description

Convenient Location and Shuttle Service
Located just 30 minutes from Graceland, our hotel offers shuttle service to/from Memphis International Airport and Olive Branch Airport for your convenience.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, iPod docking stations, free Wi-Fi, and cable TV. Each room also includes a work desk, coffee maker, and hairdryer.

Recreational Facilities
Take advantage of our hotel's baseball and soccer field, gym, outdoor pool, and hot tub. Start your day right with a delicious continental breakfast served every morning.

Experience the best of Memphis at Fairfield Inn & Suites Memphis Olive Branch. Book your stay now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8.3
Based on 470 reviews
Cleanliness: 6.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
V
Valerie couple gb
7
Its the second time I've stayed here and I would recommend it for short or overnight stays.
Pros:

Hmmm. Location OK, breakfast seemed very basic (compared to European hotels at similar price) but perhaps this was a typically American one. Lady in charge very pleasant, room etc very clean and well kept.
I have to say the bed was extremely soft and comfortable, best I've ever slept on in all my travels.
Bathroom clean with lots of clean towels.
Lady on the desk very helpful in getting a taxi when we needed one. They seem amazingly rare except for Uber and similar.

Cons:

Would personally have appreciated more choice of main items at breakfast. Eg bacon, beans.

2026-07-20 via Nuitee
A
Annie couple us
8
Our stay was good.
Pros:

Good Location.

2026-07-09 via Nuitee
K
Kamren solo_traveller us
6
2026-07-07 via Nuitee
M
Maye couple us
10
Will always stay
Pros:

Clerk was awesome always nice

Cons:

Nothing

2026-07-05 via Nuitee
N
Nancy solo_traveller us
9
2026-06-30 via Nuitee
L
Lamonica couple us
10
2026-06-24 via Nuitee
C
Clarisea solo_traveller us
8
Pros:

Clean and very comfortable.

Cons:

Nothing

2026-06-06 via Nuitee
J
Jameisha couple us
8
Despite these issues, I had a pleasant experience and would consider staying again if those areas were improved.
Pros:

I thoroughly enjoyed my stay at this hotel property. The rooms were clean, comfortable, and well-maintained, and the staff was friendly and welcoming. I would gladly stay here again and recommend it to others looking for a pleasant experience.

Cons:

I was disappointed that the pool was not clean during my visit. The elevators also needed better maintenance, as they did not appear to be well kept. Improving these areas would make the guest experience much better!

2026-05-26 via Nuitee
B
Baleigh solo_traveller us
10
2026-05-25 via Nuitee
S
Sidney couple us
10
Pros:

Staff was friendly and clean comfy room.

2026-05-23 via Nuitee
D
Dietrich couple us
10
2026-05-19 via Nuitee
T
Tamilla couple us
10
2026-05-18 via Nuitee
B
Brittney couple us
8
2026-03-27 via Nuitee
K
Kelli couple us
8
2026-03-18 via Nuitee
A
Andrea family_with_children us
9
The hotel exceeded our expectations.
Pros:

The receptionist Ms. Evelyn was very hospitable. She also gave us lots of information about places and restaurants we could try.

Cons:

I don’t feel we should have to go downstairs for extra towels when housekeepers are on the floor cleaning rooms. If it’s on the cart you’d think they’d give us some hassle-free.

2026-03-11 via Nuitee
E
Erwin family_with_children us
10
2026-03-10 via Nuitee
J
John extended_group us
10
2026-03-08 via Nuitee
M
Maye couple us
10
2026-03-07 via Nuitee
M
McCauley couple us
8
No complaints
Pros:

Staff was awesome

2026-02-23 via Nuitee
T
Tucker Jr family_with_children us
10
2026-01-29 via Nuitee