Hotel Tropicana - Near Olas Altas Street

Hotels
•
Independent
7.6 (193 reviews)
Amapas #214 Col., Puerto Vallarta, 48380 , Puerto Vallarta , MX
52-322-2269696

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Cons:
Room maintenance needed
Poor food quality

Categories

Cleanliness
7.35
Some areas require maintenance and staff cleanliness standard varied.
Service
8.35
Staff was friendly and attentive, though some staff were a bit rude.
Location
9.35
The property is ideally located right by the beach.
Room Quality
6.85
Rooms need updates, decor is outdated, some maintenance issues.
Amenities
7.85
Good facilities but some could use better maintenance.
Value for Money
7.35
Reasonably priced, but some issues affect the overall value.
Food and Beverage
5.35
Food quality was terrible, leading to negative dining experiences.
Overall Experience
8.35
Great overall experience but with notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:59

Property Description

Escape to the blissful oasis of Hotel Tropicana, perfectly situated just steps from Playa de los Muertos and the stunning Bay of Banderas.

Breathtaking Views
Relax in our tranquil garden or on the terrace, where you can soak in the panoramic scenery that envelops you in paradise.

Exceptional Amenities
Stay connected with complimentary wireless internet, and enjoy leisure moments at our bar/lounge or poolside bar. Our friendly concierge services are here to cater to your every need.

Culinary Delights
Savor delicious meals at our restaurant, or opt for convenient room service available during limited hours. Start your day right with our cooked-to-order breakfasts, made just for you.

Experience the vibrant charm of Puerto Vallarta and transform your getaway into an unforgettable adventure—book your stay at Hotel Tropicana today!

Important information:

  • Pool access available from 9 AM to 8:30 PM.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 193 reviews
Cleanliness: 7.35
Service: 8.35
Location: 9.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 5.35
Overall Experience: 8.35
J
Jonas
10
Pros:

Great place always stay here

2025-10-11 • via Nuitee
A
Alex Paul
10
Pros:

The rooms are always clean. The property is kept up every time i come here for vacation. Everyone is very helpful and nice.

2025-10-11 • via Nuitee
C
Carlos
10
Pros:

View was exceptional

2025-10-07 • via Nuitee
B
Bud
8
Pros:

A very nice older hotel needing some updating. The rooms especially need updating, yet very clean with very pleasant staff.

2025-10-03 • via Nuitee
R
Reinaldo • friends
8
Pros:

The property is at a perfect Location. The amenities in the property are well maintained and right on the beach. 2 things are down in the property. The room that I stayed was out of date. Decor very old. Room is very spacious with a great size patio looking towards the sea. Other thing is even though we were staying at the property and buying beer with them, they couldn’t give us extra ice for the bucked! It was not nice!!!

2025-09-22 • via Nuitee
A
ADRIAN • friends
10
Pros:

This is my third time and always excellent, friendly, beach front and highly recommended.

2025-09-16 • via Nuitee
M
Marianne Catherine
6
Pros:

Staff was nice. Terrible food.
Room needs update. Air conditioner drips pool of water on floor when using.
The only nice thing about this place was the pool area.

2025-09-14 • via Nuitee
J
José
8
Pros:

Good location. Reasonably priced

2025-09-09 • via Nuitee
P
Prentis • friends
8
Pros:

very attentive staff, friendly, clean, convenient to grocery, shopping, dining.

2025-08-29 • via Nuitee
J
Juan Jose
8
Pros:

Everything in this property is great, except the parking situation.

2025-08-29 • via Nuitee
P
Prentis
8
Pros:

lost power for 30 minutes last night I was there due to a storm, but the a/c did not return and not fixed till morning of departure.

2025-08-29 • via Nuitee
S
Sara • family
10
Pros:

Great location!

2025-08-28 • via Nuitee
R
Ricardo
10
Pros:

We got a beautiful large suite overlooking the pool. Service is great, you can see right at the beach and enjoy delicious drinks and food.

2025-08-27 • via Nuitee
V
Vincent • partner
6
Pros:

Property could use more maintenance -- please recognize that this is an older property and shows signs of wear -- but the location on the beach is a plus. Please ensure that you verify and validate that your room is satisfactory when you first get there -- our AC didn't work and we were dismissed until i forcefully asked for a different room. The next one they gave me was one with an AC that did not turn off.. I took the win with no complaints and left door open when the temperature needed adjusting. There are other hotels in the area I'd recommend also checking there -- I will in the future. Also don't prepay -- you limit all your options if you need to find other accommodations

2025-08-26 • via Nuitee
A
Antonio • family
8
Pros:

A hidden gem.

2025-08-21 • via Nuitee
H
Hector Francisco
10
Pros:

Close by to the beach and stores

2025-08-20 • via Nuitee
S
Susana • family
6
Pros:

It’s a very good place

2025-08-18 • via Nuitee
R
Rick
8
Pros:

Made me feel welcome

2025-08-04 • via Nuitee
G
Graciela • family
10
Pros:

I really like the location and attention of the personal

2025-07-31 • via Nuitee
G
Guillermo • family_with_children
10
Pros:

Good acces to the beach and service

2025-07-24 • via Nuitee