Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Small rooms
Bad smell in bathrooms

Categories

Cleanliness
6.56
Numerous mentions of poor cleanliness and unpleasant odors in bathrooms.
Service
9.03
General sentiment of friendliness, though with some abruptness reported.
Location
9.57
Consistently praised for its excellent location near attractions.
Room Quality
8.02
Rooms described as small with issues like smells and lack of amenities.
Amenities
7.55
Positive mentions of amenities, but some cleanliness issues noted.
Value for Money
7.01
General feeling of not justifying the four-star rating due to several shortcomings.
Food and Beverage
8.56
Breakfast and dining options received positive remarks.
Overall Experience
8.53
Positive experience overall despite some considerable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Luxurious Stay in Historic Bastide Saint-Louis

At the TRIBE CARCASSONNE hotel, immerse yourself in the charm of the historic Bastide Saint-Louis district, offering a prime location at the foot of the Pont Vieux.

Absolute Comfort and Stylish Design

Experience unparalleled comfort in our meticulously designed rooms and chic living spaces, where every detail is carefully curated for a sophisticated stay.

Gastronomic Delights and Scenic Views

Indulge in our coffee-shop delights, savor signature dishes, or enjoy a rooftop cocktail overlooking the mesmerizing Medieval City. Opt for a room with a balcony to admire the stunning views, and unwind in our heated indoor swimming pool with a view.

Book now to elevate your stay at TRIBE CARCASSONNE and create unforgettable memories.

Important information:

If you wish to request a cot or an extra bed, please contact the hotel to check availability.

Children aged 18 and under are not allowed in the Pool

Parking fees depend on the season and are as follows:
€10 in January, February, March, November, and December;
€15 in April, May, June, September, and October;
€25 in July and August.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CCF

Location

Guest Reviews

8.1
Based on 4222 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
S
Sarah • solo_traveller • gb
10
For a short break to Carcassonne, you must stay here!
Pros:

Excellent location, great hotel

Cons:

N/a

2026-09-12 • via Nuitee
A
Antonia • solo_traveller • it
8
Punto strategico
Pros:

Posizione comoda per raggiungere la città vecchia
Stanza di design, arredata con gusto, molto silenziosa (veduta interna)
Letto comodo
Bagno molto ampio

Cons:

Alcuni punti di passaggio della stanza un po' stretti, da rivedere

2026-09-12 • via Nuitee
S
Susie • solo_traveller • ch
9
Pros:

Excellent situation with fabulous views from rooftop bar, huge bed, comfortable and spotlessly clean. Very pleasant dinning room for excellent breakfast. Reasonable prices for drinks and cocktails.

Cons:

Pool opened only at 10.00, so not possible to have a pre breakfast swim. Better if opened at 8.30! No lift from garage to reception so you have to carry up stairs.

2026-09-11 • via Nuitee
M
Michele Gradone • solo_traveller • gb
7
Great location and pool
Pros:

The location is close to the city fortifications with stunning views from the pool and rooftop.

Cons:

The "wardrobe" space was minimal with only three hangers available for two guests to hang up any clothes over a two night stay seemed ridiculous. Also, a minor point, when two staff members,l are walking towards guests in a narrow corridor I expect at least one to step aside so the guests can pass by rather than forcing the guests to squeeze through a tiny gap, it's just good manners!

2026-09-11 • via Nuitee
J
Juan Miguel • couple • es
10
2026-09-11 • via Nuitee
K
Kieran • family_with_children • ie
4
2026-09-11 • via Nuitee
R
Rosario • extended_group • fr
10
2026-09-11 • via Nuitee
D
David • couple • gb
8
was ok for a short stay - hotel good for price but location was great
Pros:

room was ok view was fab.

Cons:

Bar not open in evenings, pool was a bit grubby

2026-09-10 • via Nuitee
M
Michelle • couple • gb
9
A gem of a hotel.
Pros:

Excellent location. Very smart hotel with fabulous views of the medieval city and river. Bed is AMAZING! Huge with cotton sheets. Would definitely stay here again and highly recommend.

Cons:

Nothing. It’s great.

2026-09-10 • via Nuitee
B
Belleri • couple • it
7
Nel complesso è stata un'esperienza positiva
Pros:

Vista stupenda e ottima posizione.

Cons:

La piscina e il bagno sono davvero piccoli.
Migliorerei il servizio del bar/ristorante in terrazza

2026-09-10 • via Nuitee
J
Jenny • couple • gb
9
2026-09-10 • via Nuitee
P
Pierre-jean • couple • fr
9
Pros:

Le personnel, la cuisine du restaurant excellente, la proximité de la vieille ville

2026-09-09 • via Nuitee
L
Lorenzo • family_with_children • it
8
2026-09-08 • via Nuitee
J
Justine • solo_traveller • fr
10
2026-09-08 • via Nuitee
H
Hubertus • couple • de
8
kann man für eine Nacht machen
Pros:

Gefallen hat: das freundliche und hilfsbereite Team; die Lage; es gibt eine Tiefgarage, allerdings ohne Aufzug ins Hotel ; es gibt eine rooftop Terrasse mit Blick auf die Burg, unser Zimmer hatte einen Balkon auch mit Aussicht auf die Burg; das Frühstück war gut und wurde in der 4. Etage serviert, auch mit Blick.

Cons:

Unser Zimmer war SEHR klein und minimalistisch ausgestattet; das Bad war winzig und das WC war selbst für kleine Leute so klein, dass man im Sitzen mit den Knien fast an die Tür reichte; ein Handtuch war föllig morsch; im Frühstücksraum müssten die Lampen dringend mal abgestaubt werden; alles in allem kein gutes Preis-Leistungs-Verhältnis

2026-09-07 • via Nuitee
C
Chantal • solo_traveller • fr
10
2026-09-07 • via Nuitee
C
Claire • couple • fr
3
Beaucoup trop cher pour la prestation proposé et literie très inconfortable
Pros:

L’emplacement

Cons:

La literie est très très inconfortable.
L’atmosphère est limite pesante que ça soit la deco que le personnel.

2026-09-07 • via Nuitee
P
Philip • solo_traveller • gb
10
Pros:

Everything was perfect, I did not try the food tho as I ate elsewhere.

Cons:

N/A

2026-09-05 • via Nuitee
T
thierry • couple • fr
7
2026-09-05 • via Nuitee
M
Maladjian • solo_traveller • fr
10
Séjour magnifique avec des personnes authentique et vraiment chaleureux.
Pros:

L'acceuil, le service, la propreté, la qualité et la réactivité ..
Notre séjour a été rythme par les hôtesses sur les activités , les visites et la feria à faire lors de notre séjour..
L'hôtel est vraiment bien situé et la piscine comme le restaurant un vrai plaisir.

Cons:

Tout a été parfait, rien a dire.

2026-09-05 • via Nuitee