Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Small rooms
Bad smell in bathrooms

Categories

Cleanliness
6.56
Numerous mentions of poor cleanliness and unpleasant odors in bathrooms.
Service
9.03
General sentiment of friendliness, though with some abruptness reported.
Location
9.57
Consistently praised for its excellent location near attractions.
Room Quality
8.02
Rooms described as small with issues like smells and lack of amenities.
Amenities
7.55
Positive mentions of amenities, but some cleanliness issues noted.
Value for Money
7.01
General feeling of not justifying the four-star rating due to several shortcomings.
Food and Beverage
8.56
Breakfast and dining options received positive remarks.
Overall Experience
8.53
Positive experience overall despite some considerable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Luxurious Stay in Historic Bastide Saint-Louis

At the TRIBE CARCASSONNE hotel, immerse yourself in the charm of the historic Bastide Saint-Louis district, offering a prime location at the foot of the Pont Vieux.

Absolute Comfort and Stylish Design

Experience unparalleled comfort in our meticulously designed rooms and chic living spaces, where every detail is carefully curated for a sophisticated stay.

Gastronomic Delights and Scenic Views

Indulge in our coffee-shop delights, savor signature dishes, or enjoy a rooftop cocktail overlooking the mesmerizing Medieval City. Opt for a room with a balcony to admire the stunning views, and unwind in our heated indoor swimming pool with a view.

Book now to elevate your stay at TRIBE CARCASSONNE and create unforgettable memories.

Important information:

If you wish to request a cot or an extra bed, please contact the hotel to check availability.

Children aged 18 and under are not allowed in the Pool

Parking fees depend on the season and are as follows:
€10 in January, February, March, November, and December;
€15 in April, May, June, September, and October;
€25 in July and August.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CCF

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 3495 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 8.56
Overall Experience: 8.53
N
Nuria • family_with_children • es
6
2026-02-14 • via Nuitee
S
stéphane • couple • fr
10
Parfait
Pros:

L accueil et la sympathie du personnel, la propreté de l ensemble de l établissement, le petit déjeuner.
La disponibilité du parking.

2026-02-13 • via Nuitee
M
Mathilde • couple • fr
6
Cons:

La piscine était beaucoup trop chlorée malgré plusieurs douches l’odeur est resté quelques jours

2026-02-12 • via Nuitee
R
Rita • family_with_children • fr
10
2026-02-12 • via Nuitee
J
Julie • solo_traveller • gb
8
Great value, great location
Pros:

Location - next to the river, very short walk to the cite, close to the centre with shops and restaurants
Clean - very clean, modern and bed very comfortable

Cons:

Nothing not to like

2026-02-11 • via Nuitee
E
elsilent • couple • fr
8
2026-02-11 • via Nuitee
C
Celine • family_with_children • es
10
Super hôtel
Pros:

Très bon hôtel. Bien situé, superbe vue sur la cité médiévale, personnel au top, et chambre très confortable

2026-02-10 • via Nuitee
N
Nanou • family_with_children • be
8
Pros:

Très belle vue du Rooftop ainsi que la terrasse de notre chambre. Personnel très gentil et surtout très serviable.

2026-02-10 • via Nuitee
D
Danielle • solo_traveller • fr
10
Séjour agréable
Pros:

Petit déjeuner super.

Cons:

L'emplacement des tables....

2026-02-09 • via Nuitee
M
MATHIEU • family_with_children • fr
9
Pros:

Hôtel et restaurant 👌🏼
Emplacement 👌🏼

Cons:

Rien

2026-02-09 • via Nuitee
J
Joan • family_with_children • es
9
2026-02-09 • via Nuitee
J
Julie • couple • fr
9
2026-02-09 • via Nuitee
V
Victoria • family_with_children • es
8
2026-02-09 • via Nuitee
I
ITZIAR • extended_group • es
2
Trato al cliente pésimo
Pros:

La ubicación

Cons:

El trato en recepción a la llegada. Nefasto

2026-02-08 • via Nuitee
S
sonia • couple • fr
9
Au top
Pros:

Tout

Cons:

Rien

2026-02-08 • via Nuitee
M
Malaury • family_with_children • fr
10
Pros:

La déco pad mal.
le petit balcon avec vue sur le château. Parking gratuit à proximité. Nous reviendrons.

2026-01-31 • via Nuitee
A
Abel • family_with_children • es
8
Pros:

Todo ok

Cons:

Todo ok

2026-01-31 • via Nuitee
A
Ainhoa • family_with_children • es
8
Agradable
Pros:

Ubicación, piscina y vistas del comedor

2026-01-30 • via Nuitee
C
christele • extended_group • fr
9
Pros:

Situation exceptionnelle, nager dans la piscine avec vue imprenable sue la cité. Le restaurant, le roof top

Cons:

Ras

2026-01-30 • via Nuitee
M
Maria • family_with_children • es
8
2026-01-29 • via Nuitee