Swissôtel Grand Shanghai

Hotels
•
Swissôtel Hotels & Resorts
9 (1386 reviews)
1 Yuyuan Road , Shanghai , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful amenities
Friendly staff
Cons:
Cold service
Old hotel facilities
Noisy breakfast room

Categories

Cleanliness
8.5
The hotel appears clean, but some guests felt the hotel was old and needed refurbishment.
Service
8.5
Service was reported as cold and unhelpful by some guests, but other guests praised the friendliness of some staff.
Location
10
Exceptional location with convenience and access to attractions and dining options nearby.
Room Quality
8.5
Rooms were described as spacious but some complaints about noise and maintenance issues.
Amenities
9.5
Amenities such as the wellness center and breakfast options were well-rated.
Value for Money
9
Overall value was decent, though some guests felt the prices for certain services were high.
Food and Beverage
8.5
Variety at breakfast was mentioned positively, but some issues with the setup and coffee quality.
Overall Experience
9.5
Overall experience was positive, but certain areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:27

Property Description

Luxurious Accommodation Options
The 467 contemporary-designed rooms and suites at Swissotel Grand Shanghai offer a choice of six accommodation options, all with complimentary in-room Wi-Fi and amenities tailored to guests' needs.

Dining Excellence
Indulge in international cuisine at the hotel's two restaurants. Cafe Swiss serves regional, Swiss, and international dishes in a relaxed setting, while the Flow Lounge & Bar is perfect for afternoon tea and evening drinks with soothing music.

Premium Facilities
Relax and rejuvenate with a fully equipped gym, heated indoor pool, private Jacuzzi, sauna, and health club & spa. The hotel also boasts comprehensive conference & banquet facilities, including elegant ballrooms and function rooms for business and social events.

Experience luxury and convenience at Swissotel Grand Shanghai - book your stay now!

Important information:

As a part of the Accor sustainability commitment to preserving the environment as well as governmental regulations, our hotel will no longer provide single - use plastic amenities in our guest rooms. Please join us in our sustainability efforts with some actions such as traveling with your personal reusable daily necessities .We are able to offer you selected personal items upon request by calling our Guest Service Center.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 292 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs CNY 120 per day.

Location

Guest Reviews

9
Based on 1386 reviews
Cleanliness: 8.5
Service: 8.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
L
Luca • extended_group • it
10
Tutto OK
Pros:

Stanza, colazione, pulizia.

Cons:

Nulla

2026-03-28 • via Nuitee
I
Igor • family_with_children • ru
9
Хороший отель на 2-3 ночи
Pros:

Расположение.Чистота в номере

Cons:

Завтраки

2026-03-27 • via Nuitee
R
Richard • family_with_children • ca
9
2026-03-26 • via Nuitee
M
Mehmet ilhan • couple • tr
9
Rahat bir konaklama
Pros:

Pudong veya Hongqiao hava alanlarına ulaşım çok kolay. 2 nolu metro hattına binip Jing’an temple durağında inip 3 nolu çıkıştan Nanjing Xi Lu çıkınca yürüyerek 3 dk sürüyor. Pahalı taksi yerine daha kısa sürede 7 Yuan ödeyerek gelebilirsiniz

2026-03-25 • via Nuitee
Q
QIANG • solo_traveller • us
5
Very uncomfortable
Pros:

Location. Staff.

Cons:

It is a very old building. After renovation still old. So old. And the room I stayed had a strong cigarette smell.

2026-03-25 • via Nuitee
M
Mehmet ilhan • couple • tr
9
2026-03-25 • via Nuitee
P
paolo • solo_traveller • it
8
2026-03-25 • via Nuitee
S
Shui • solo_traveller • tw
9
Pros:

Location is great! The room is clean and spacious, the service is also warm and efficient.

Cons:

Nil

2026-03-25 • via Nuitee
W
wen gieng • solo_traveller • it
8
2026-03-23 • via Nuitee
M
MATTEO • solo_traveller • it
10
Pros:

Posizione e rapporto qualità prezzo

Cons:

6 ascensori e bisogna sempre aspettare troppo

2026-03-23 • via Nuitee
C
Choudhry Usman • family_with_children • pk
10
Cons:

Breakfast was not tht gud

2026-03-23 • via Nuitee
P
Pedro • family_with_children • pt
10
2026-03-23 • via Nuitee
E
Emanuele • solo_traveller • se
7
Top location, but althe hotel is little worn down
Pros:

LocatiIo is top.

Cons:

Is a little worn down and the Spa is really bad

2026-03-22 • via Nuitee
M
Markus • solo_traveller • de
9
Top Hotel sowohl für Geschäftsreisende als auch Touristen
Pros:

Die Lage des Hotels mitten in Shanghai ist sowohl für Geschäftsreisende als auch Touristen perfekt. Zum Shanghai Exhibition Center sind es maximal 10 Minuten zu Fuß. Das Personal ist freundlich, der Service gut. Für den Preis bietet das Hotel ein außergewöhnlich gutes Preis-Leistungsverhältnis. Das Hotel kommt auf jeden Fall auf meine Liste für die nächsten Reisen nach Shanghai.

Cons:

Das Frühstück war für mich nicht so gut, im Vergleich zu anderen Leistungen des Hotels ist es ein wenig abgefallen. Ansonsten alles prima!

2026-03-22 • via Nuitee
M
Mark • family_with_children • sg
7
Pros:

Great location

Cons:

Staff not friendly

2026-03-21 • via Nuitee
S
Sebastian • solo_traveller • de
9
2026-03-19 • via Nuitee
R
rassarin • family_with_children • th
8
2026-03-19 • via Nuitee
V
Vaghef • extended_group • tr
8
2026-03-17 • via Nuitee
P
Pedro • couple • pt
9
Pros:

Conforto do quarto e do hotel. O pequeno almoço muito variado e de excelente qualidade.
A localização é muito conveniente, perto do Metro e da zona de monumentos e comércio de alta qualidade.

2026-03-16 • via Nuitee
S
SeRim • family_with_children • kr
9
2026-03-16 • via Nuitee