Swissôtel Grand Shanghai

Hotels
•
Swissôtel Hotels & Resorts
9 (1649 reviews)
1 Yuyuan Road , Shanghai , cn
+86 21 5355 9898

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful amenities
Friendly staff
Cons:
Cold service
Old hotel facilities
Noisy breakfast room

Categories

Cleanliness
8.5
The hotel appears clean, but some guests felt the hotel was old and needed refurbishment.
Service
8.5
Service was reported as cold and unhelpful by some guests, but other guests praised the friendliness of some staff.
Location
10
Exceptional location with convenience and access to attractions and dining options nearby.
Room Quality
8.5
Rooms were described as spacious but some complaints about noise and maintenance issues.
Amenities
9.5
Amenities such as the wellness center and breakfast options were well-rated.
Value for Money
9
Overall value was decent, though some guests felt the prices for certain services were high.
Food and Beverage
8.5
Variety at breakfast was mentioned positively, but some issues with the setup and coffee quality.
Overall Experience
9.5
Overall experience was positive, but certain areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:27

Property Description

Luxurious Accommodation Options
The 467 contemporary-designed rooms and suites at Swissotel Grand Shanghai offer a choice of six accommodation options, all with complimentary in-room Wi-Fi and amenities tailored to guests' needs.

Dining Excellence
Indulge in international cuisine at the hotel's two restaurants. Cafe Swiss serves regional, Swiss, and international dishes in a relaxed setting, while the Flow Lounge & Bar is perfect for afternoon tea and evening drinks with soothing music.

Premium Facilities
Relax and rejuvenate with a fully equipped gym, heated indoor pool, private Jacuzzi, sauna, and health club & spa. The hotel also boasts comprehensive conference & banquet facilities, including elegant ballrooms and function rooms for business and social events.

Experience luxury and convenience at Swissotel Grand Shanghai - book your stay now!

Important information:

As a part of the Accor sustainability commitment to preserving the environment as well as governmental regulations, our hotel will no longer provide single - use plastic amenities in our guest rooms. Please join us in our sustainability efforts with some actions such as traveling with your personal reusable daily necessities .We are able to offer you selected personal items upon request by calling our Guest Service Center.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

9
Based on 1649 reviews
Cleanliness: 8.5
Service: 8.5
Location: 10
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
S
Surong • couple • au
8
Perfect location and super convenience! The room is big with nice view.
Pros:

Perfect location for going to any destinations. And so many restaurants are around here.

Cons:

The internal design is a bit old.

2026-08-29 • via Nuitee
宇峰 • solo_traveller • cn
10
2026-08-29 • via Nuitee
宇峰 • solo_traveller • cn
10
2026-08-29 • via Nuitee
R
Roel • solo_traveller • nl
9
2026-08-28 • via Nuitee
R
Roel • solo_traveller • nl
9
2026-08-28 • via Nuitee
S
Sonia • extended_group • fr
10
2026-08-27 • via Nuitee
B
Baris • solo_traveller • nl
8
2026-08-27 • via Nuitee
T
Travel Card • solo_traveller • ir
8
2026-08-27 • via Nuitee
M
Mohammed • solo_traveller • sa
9
فندق مميز في موقع مميز
2026-08-27 • via Nuitee
S
Snigdha • couple • in
10
2026-08-27 • via Nuitee
F
Federico • couple • hk
7
2026-08-27 • via Nuitee
N
Niki • family_with_children • gb
8
2026-08-25 • via Nuitee
G
Gina-Lee • solo_traveller • ch
8
Pros:

Zentrale Lage!
Hilfsbereites Personal!
Werde wieder kommen!

Cons:

-

2026-08-24 • via Nuitee
S
S3663FYthomasc • Business • Shanghai
4
Losr a long time customer
Pros:

I have stayed here many years for business. They always helped me buy my required train tickets. Today they say no! They will not help me get my train tickets. So after many years, I say goodbye.

2026-08-22 • via Tripadvisor
S
Sophie • couple • fr
8
2026-08-21 • via Nuitee
M
Mohammed • solo_traveller • sa
9
Pros:

موقع ، نظافة المكان ،تعامل الموظفين

2026-08-21 • via Nuitee
F
Fernando • family_with_children • es
9
2026-08-20 • via Nuitee
E
Elvera • solo_traveller • au
9
2026-08-19 • via Nuitee
M
maggiehM464BM • Couples
10
Great stay, especially the lounge
Pros:

I had a wonderful stay at this hotel. The location was very convenient, the room was comfortable, and the overall atmosphere was pleasant and relaxing.

What I enjoyed the most was the Executive Lounge. The lounge was elegant and comfortable, with a great selection of food and drinks. The staff were very friendly, attentive, and professional. They always made sure that guests were well taken care of and provided excellent service throughout my stay.

2026-08-18 • via Tripadvisor
R
Rajeshree • couple • ch
9
2026-08-18 • via Nuitee