Hilton Garden Inn Lynchburg

Hotels
•
Hilton Garden Inn
8.2 (275 reviews)
4025 Wards Road , Lynchburg , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean property
Cons:
Stained carpets
Loud heating unit
Breakfast not included

Categories

Cleanliness
7.7
There were stains all over the carpet, and the sofa bed was severely soiled.
Service
9.7
Staff were very friendly and helpful, showing care despite challenges.
Location
9.7
Convenient location with plenty of parking.
Room Quality
7.2
Issues with room features and overall condition leading to discomfort.
Amenities
8.2
Some amenities were lacking or not functional, such as gym equipment.
Value for Money
6.7
The price did not reflect the quality of the stay, especially with additional fees.
Food and Beverage
7.7
Breakfast was not included, which was disappointing given the room rate.
Overall Experience
8.7
While the stay had its challenges, the staff and location provided a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:02

Property Description

Convenient Location near Liberty University and Lynchburg Regional Airport
Experience comfort and convenience at Hilton Garden Inn Lynchburg. With an indoor pool, free Wi-Fi, and well-equipped guest rooms featuring microwaves and refrigerators, your stay is guaranteed to be relaxing.

Complimentary Shuttle Service and On-Site Amenities
Enjoy the ease of complimentary shuttle service to local attractions and businesses, along with access to a 24-hour business center and a modern gym. Indulge in delicious meals at The Great American Grill, grab a drink at the bar, or pick up essentials at the convenience store.

Unwind and Relax in Style
Book your stay at Hilton Garden Inn Lynchburg now and elevate your travel experience with our convenient amenities and excellent service.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 275 reviews
Cleanliness: 7.7
Service: 9.7
Location: 9.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 6.7
Food and Beverage: 7.7
Overall Experience: 8.7
T
Traci • couple • id
9
Pros:

Overall great visit. The Staff was very friendly and willing to assist!

Cons:

Needed shower gel when I got into my first shower. I had just enough to get me half way through my first shower.... then I used the bar soap at the sink which makes your skin feel dry. Otherwise great visit.

2026-03-29 • via Nuitee
I
Island • couple • us
10
Love the staff and comfortable stays . Excellent job!
Pros:

Clean room and beautiful environment. Excellent service.

2026-03-23 • via Nuitee
A
Anette • couple • us
10
wonderful
2026-03-11 • via Nuitee
J
Jesse • couple • us
10
If I ever need a hotel in Lynchburg again, the Hilton Garden Inn is going to be my only choice. I wouldn’t stay anywhere
Pros:

I stayed in a junior suite. That gave me the room I needed to have a few friends over just to sit and talk. There was a an additional room very much like a living room with a sofa nice large chair, etc.. So, the bedroom was a bit separate. That was ideal for meeting with a few friends who suffered a loss along with me.

The hotel was near the airport and that was important. It was a long flight from San Diego, and I didn’t want to spend extra time getting to and from the hotel.

The staff was exceptional and far exceeded my expectations. Joan brought my dinner order to my room when I was too exhausted to go downstairs. Hana assured me that the restaurant would accommodate whatever number of people were joining me for breakfast. Ashley, at the front desk, suggested a private seating area that was perfect for our conversations and then she put the utensils out at each seating. Christina served us a wonderful breakfast and Ms. Pat kept everything refreshed. This staff went above and beyond to make us all comfortable. At a time when things were not easy for me, they took good care of me.

Thank you, Hilton, for hiring this caliber of staff. I appreciate them all, and you for hiring them!

Cons:

Nothing at all. As a matter fact, it was very exciting to see all of the young people who came to this hotel as a part of an association with Liberty University. That was incredibly encouraging to see. On the one hand, I was celebrating a life so well lived, and on the other, I was looking at the future right there in the same hotel.

2026-02-23 • via Nuitee
M
Maria • family_with_children • us
1
Save some money n stay elsewhere
Pros:

Location is decent close to all stores and minutes from campus

Cons:

Hmm where do I start? With the rude staff? Leaky toilet? Broken AC
At check-in I was kind of told I was lying when I said I had messaged them twice asking about early check in n no one responded. I was also made to wait to checkin until 4 when my reservation said 3. I ended up spending most of my time at my daughters hotel who stayed at la Quinta and they were beyond accommodating bc they knew we had just driven over 9 hours

2026-02-22 • via Nuitee
Q
Quentin • couple • us
10
Clean
Pros:

Client

Cons:

Clean n friendly

2026-01-26 • via Nuitee
J
Jennifer • solo_traveller • us
9
2026-01-26 • via Nuitee
T
thomas • couple • us
1
Would appreciate a partial refund. Told manager on departure of issues.
Pros:

BREASFAST WAS NOT INCLUDED. Hotel was clean, room was large. location good. We travel here often.

Cons:

Room heating unit loud, lamp between beds not working, one bar of soap, sink would not hold water for shaving, both beds sunk in middle...terrible night. Usually stay at the Hampton Inn but thought this would be nicer.

2026-01-20 • via Nuitee
L
Laureen • family_with_children • us
8
Good enough for what it is, but I’ll be looking for something more affordable.
Pros:

The room was clean and bed comfortable. I like that there were plenty of channels on the TV.

Cons:

The $18.95 fee for breakfast. I paid $291 for one night. Breakfast should be free!!

2026-01-19 • via Nuitee
J
Jay • couple • us
7
Cons:

Flat pillows
Cost for breakfast

2026-01-19 • via Nuitee
A
Adam • solo_traveller • us
5
It was satisfactory but it did not encourage future loyalty to this hotel or the brand.
Pros:

The staff were friendly and were kind considering the challenges they were facing. Lots of available parking and the location is convenient for the rest of Lynchburg. The workout facilities were convenient.

Cons:

Upon arrival I learned that there was no running water or wifi. Obviously this was abnormal and not in the plan. Guests seemed very frustrated and some seemed as if they were leaving because of it. The nice staff member was working as hard as she could and was considerate but she has no help from other team members or staff and she could've used it.

2026-01-19 • via Nuitee
E
Emily • family_with_children • us
10
2026-01-19 • via Nuitee
A
Anahita • family_with_children • us
8
Pros:

It was clean and staff were friendly.

Cons:

We were gone out all day and when we came back the room had not been cleaned. Beds were not made and trash had not been taken out, towels were not replaced.

2026-01-12 • via Nuitee
D
Des • couple • us
10
Pros:

The staff was very friendly and helpful.

2025-12-22 • via Nuitee
G
Graham • extended_group • us
8
2025-12-08 • via Nuitee
J
Jermaine • couple • us
10
2025-12-02 • via Nuitee
N
Nicole • extended_group • us
10
2025-11-18 • via Nuitee
E
Els • couple • nl
7
Goede service door Ashley, Tigerr and Pat!!!
Pros:

Dichtbij en goede parkeerplaats

Cons:

Het was allemaal prima. Gym apparaten deden het niet allemaal

2025-11-10 • via Nuitee
V
valaree • couple • us
8
2025-11-06 • via Nuitee
W
Wells • couple • us
10
overall excellent
Pros:

Location and quiet

2025-11-03 • via Nuitee