Guildford Manor Hotel & Spa

Hotels
7.7 (2746 reviews)
Newlands Corner , Guildford , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Bad food quality

Categories

Cleanliness
5.85
Multiple reviews highlighted dirty conditions and poor maintenance.
Service
8.81
Staff were noted to be helpful, although service could be improved during breakfast.
Location
9.35
The location was frequently praised in several reviews.
Room Quality
6.81
Rooms were mentioned as needing care and having issues with heating and cleanliness.
Amenities
8.33
Spa and certain facilities were well-received despite some complaints.
Value for Money
8.29
Some found the price reasonable considering the facilities, while others disagreed.
Food and Beverage
5.85
Food quality was mentioned negatively in multiple reviews.
Overall Experience
8.31
The overall experience was mixed, with some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:02

Property Description

Luxurious Countryside Retreat

Free WiFi and Parking: Stay connected with complimentary WiFi and park with ease with our free on-site parking facilities.

Comfortable En Suite Rooms: Relax in our cozy rooms equipped with Freeview TV and enjoy stunning views from select rooms.

Perfect Wedding Venue: With a civil ceremony license and elegant function rooms, our hotel is the ideal setting for your special day.

Book now for an unforgettable stay at Manor House Hotel Guildford!

Important information:

Guests are welcome to use the spa facilities from check in at 3pm until 11am on the day of departure.

Please note treatments and massages are available and need to be booked in advance.

Bedroom images shown on our website are of certain room types but may not be the actual room you will be allocated to your booking.

Guildford Manor is a busy wedding/event venue and as such does play host to events Friday, Saturday with music possibly played until midnight, while we do try and allocate rooms away for the sound this does depend on room types.

On arrival you will be asked for a £50.00 per adult pre-authorization fee, which can either be used to pay your bill or will be released back to your account on departure.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2746 reviews
Cleanliness: 5.85
Service: 8.81
Location: 9.35
Room Quality: 6.81
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 5.85
Overall Experience: 8.31
J
Jean couple gb
6
Pros:

Food was excellent.
Gardens beautiful

Cons:

We were on second floor with no lift. Many stairs not easy with luggage. And elderly! Three of the 4 wall lights did not work.

2026-05-16 via Nuitee
H
Heiko couple gb
10
2026-05-15 via Nuitee
S
Sukhdev singh solo_traveller gb
7
Good
Pros:

Ok

2026-05-15 via Nuitee
4
411charleyt Friends getaway Hampshire, England
2
Asked to remove bad review?
Pros:

Went previously and gave a bad review and they rung me to ask me to remove the bad review as it looks bad in their business. If the business wasn’t such bad standards, a bad review would not have been written. Proceed to say they would do a complimentary afternoon tea if I removed review and showed them I deleted the review. If I did not delete review, and write a 5* review, I would not get their afternoon tea.
Be warned, people may have deleted their bad reviews and done a better one at the price of a free afternoon tea after being asked to remove it.

Businesses shouldn’t be asking people to remove bad reviews as it looks bad for this business, they should be working on fixing the business to reduce the bad reviews.

This is not great.

2026-05-14 via Tripadvisor
V
V1539ESfrancescac Couples
6
Definitely not luxury. So much potential- quite run down.
Pros:

Definitely not luxury. So much potential- quite run down. Could be updated. Broken chairs everywhere.

2026-05-14 via Tripadvisor
R
Roberto solo_traveller gb
8
2026-05-14 via Nuitee
K
Karla couple es
7
Nice but the spa is outdated
Pros:

Nice place

Cons:

Spa facilities dirty and very outdated.

2026-05-13 via Nuitee
G
ghengisk2023 Solo travel
10
Peace and sparkly bubbles!
Pros:

I thought the balance of value, quality and service was very good indeed. They seem to really care about their guests and the atmosphere is friendly and welcoming. The food is good, there are lovely garden areas and the Spa is awesome with its outdoor Spa pool looking out over the field. It was fully booked when I was there and I'm not surprised. Thanks everyone, PW

2026-05-12 via Tripadvisor
J
jennykY7479MZ Friends getaway
6
Afternoon tea was the highlight
Pros:

We were on a spa break deal which included accommodation, use of spa, 50 minute treatment and breakfast. The afternoon tea was delicious and definitely the highlight of our break. The hotel grounds were beautiful, and the reception area and dining area were well presented. The bedroom was fine, a bit outdated but clean and spacious. The indoor pool and spa area were disappointing, a bit tired and not quite clean enough for our liking. Outdoor spa was better but hot tub not quite warm enough. We both had full body massages which were average. Staff were frienfly and overall, it was ok for the price we paid, but I don't think we would book again

2026-05-11 via Tripadvisor
C
corinne solo_traveller gb
8
Pros:

The staff were excellent

2026-05-11 via Nuitee
D
Debra couple gb
4
Faulty towers on steroids.
Pros:

The property externally and its gardens are beautiful and well maintained.
Restaurant and food at dinner were good and menu well planned. Maitre d attentive and professional.
Price was good.

Cons:

Sad tired room, peeling wall paper and cracked paint, trailing wires. Beds not exceptional. Needs a good deep clean - woodwork marked, mould in bathroom, carpets updating. Evidence of inattentive cleaning, I found pills, false finger nails and false eyelashes on the floor. I can only assume the room hadn’t been thoroughly vacuumed. The free drink offered as an apology wasn’t forthcoming.
Dinner would have been lovely, however guests were very drunk shouting and yelling across the restaurant, disrupting the experience for others. In fairness the Maitre D did attempt to quieten the situation but to no avail. They continued to be served alcohol, when actually they needed to be removed from the area.

2026-05-11 via Nuitee
R
richard solo_traveller gb
9
Had relaxing and comfortable stay for very reasonable price
Pros:

Spa was great,clean and well mantained.Gym had all the equipment I needed for good work out and was also kept very clean. Staff was very helpful and room was stylish and clean. Outside area,terase and gardens were stunning, well kept and vegetation blooming which added to experience.

Cons:

There was nothing I particulary did not like

2026-05-10 via Nuitee
S
Sieglinde solo_traveller za
10
2026-05-10 via Nuitee
J
james couple gb
10
2026-05-09 via Nuitee
J
John solo_traveller gb
6
2026-05-09 via Nuitee
C
Christine solo_traveller gb
8
Pros:

Situation

Cons:

Shower and bath in room 54 were faulty - difficult to adjust shower head and bat knob wouldn’t turn

2026-05-08 via Nuitee
S
Sławek family_with_children gb
10
2026-05-08 via Nuitee
J
Jason couple gb
10
On crutches and they upgraded my room to be more accessible. They gave me a lovely room and didn’t charge me more. Kind.
Pros:

Friendly staff.

2026-05-08 via Nuitee
J
Jamie couple gb
8
2026-05-08 via Nuitee
C
Clare couple gb
10
Great value
Pros:

The gardens, the pool are great but the outdoor Jacuzzi is the best bit.
Great value.

2026-05-06 via Nuitee