Hotel Emily

Hotels
9.1 (262 reviews)
Plaza Independencia.Colonia Centro , Pachuca de Soto , MX
+52 771 747 4762

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
High price compared to amenities
Breakfast variety could improve

Categories

Cleanliness
9.28
Multiple reviews highlight the hotel as clean and well-maintained.
Service
9.75
Consistently praised for friendly and attentive staff.
Location
9.49
Reviews note excellent location, central and accessible.
Room Quality
9.04
Rooms described as comfortable and clean, with a mention of minor issues.
Amenities
8.77
Available amenities such as breakfast and coffee machine received positive remarks.
Value for Money
8.23
Some guests feel the price is high compared to the level of amenities.
Food and Beverage
8.78
Breakfast received mixed reviews but generally considered adequate.
Overall Experience
9.45
Overall guest satisfaction is high, with multiple positive comments on experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:25

Property Description

City Views and Free Wi-Fi
Enjoy stunning city views from the comfort of your room at Hotel Emily, where free Wi-Fi is available for all guests.

Fitness Centre and 24-Hour Reception
Stay active during your stay with access to our fitness centre, and rest assured with our round-the-clock reception desk always ready to assist you.

Chip's Restaurant and Room Service
Indulge in local cuisine at Chip's Restaurant, offering a variety of dining options from à la carte to buffet-style. For ultimate convenience, take advantage of our room service.

Experience the best of Pachuca at Hotel Emily - book now for a memorable stay!

Important information:

Please note that children older than 8 years old can stay for an additional cost. Please contact the property for prices.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

9.1
Based on 262 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.49
Room Quality: 9.04
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.45
C
Celia • couple • br
10
Aproveitamos bastante.
Pros:

Fica na praça principal, localização excelente.

Cons:

O café da manhã, é bom, mas servido individual, não é um self service.

2026-10-30 • via Nuitee
O
Oscar • couple • mx
10
2026-10-30 • via Nuitee
J
Juan Mora • family_with_children • mx
9
Pros:

Hotel limpió y con muy buen mantenimiento gracias

2026-10-30 • via Nuitee
J
Julia • family_with_children • at
9
Pros:

Sehr gute Lage mitten am Hauptplatz, aber trotzdem sehr ruhig. Personal sehr freundlich. Kostenloser Parkplatz vorhanden. Sehr gutes Frühstück.

Cons:

Im Sommer könnte die fehlende Klimaanlage ein Problem werden.

2026-10-29 • via Nuitee
A
Abelardo • family_with_children • mx
10
Una vista increible
Pros:

un hotel muy elegante! precioso todo

2026-10-28 • via Nuitee
J
Juan Mora • family_with_children • mx
9
Pros:

A pesar de ser un hotel viejo las condiciones estan excelente, muy buen mantenimiento.

2026-10-27 • via Nuitee
B
Bernhard • family_with_children • fr
9
Un hôtel digne avec belle vue !
Pros:

Le parking au sous-sol, la salle de sport avec vue magnifique sur la place, l'horloge et la ville, le petit déjeuner buffet au son du piano à queue (toujours le samedi et dimanche). La chambre très propre

Cons:

Seul b-mol c'est le bruit assez fort dans la chambre quand les voisins prenaient leur douche et utilisaient les toilettes.
Et il manque peut-être un réfrigérateur dans la chambre...

2026-10-26 • via Nuitee
N
Néstor Axel • family_with_children • mx
10
Buen lugar para descansar
Pros:

Excelente ubicación, muy buen trato y buena limpieza en las habitaciones

2026-10-21 • via Nuitee
O
Ortega Perez • solo_traveller • mx
10
2026-10-09 • via Nuitee
O
Otero Figueroa • solo_traveller • mx
8
2026-10-09 • via Nuitee
M
Morales Castillo • family_with_children • mx
5
aceptable
Pros:

la comodidad de las habitaciones

Cons:

que las habitaciones son muy reducidas y que el agua tardaba para calentarse

2026-10-07 • via Nuitee
F
Fernando • solo_traveller • mx
10
2026-09-16 • via Nuitee
L
Luis • solo_traveller • mx
9
2026-09-12 • via Nuitee
A
araceli • solo_traveller • mx
10
Pros:

Realmente todo !! Personal !!instalaciones ubicacion de lo mejor !! Sin duda ampliamente recomendado
Y lo me mas me gusto el que tuviera cafetera !!

2026-09-12 • via Nuitee
F
Fernando Castro Lopez • solo_traveller • mx
8
Pros:

La ubicación

Cons:

El desayuno buffet

2026-09-10 • via Nuitee
A
Andres • solo_traveller • mx
10
Pros:

La cama

Cons:

Nada, todo muy bien.

2026-09-01 • via Nuitee
M
Maria de Lourdes • family_with_children • mx
9
Pros:

Good

2026-08-28 • via Nuitee
L
Luis Fernando • couple • mx
10
Pros:

EL DESAYUNO DELICIOSO Y LA UBICACION PERFECTA

Cons:

TODO EXCELENTE

2026-08-28 • via Nuitee
L
LUIS ANDRES • solo_traveller • mx
9
2026-08-15 • via Nuitee
H
Hanna • family_with_children • mx
10
Confortable
Pros:

La amabilidad de todo el personal; que sanitizaran las habitaciones y en general, la limpieza de todo el lugar. Y el silencio excesivo que hay pese a estar en el centro.

Cons:

La comida no nos encantó. Sentimos que estaba un poco salado, pero hay mucha variedad y eso siempre de agradece

2026-08-14 • via Nuitee