Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
BBQ facilities
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Free parking
Cons:
Sparse amenities
Limited food options
Some room quality issues

Categories

Cleanliness
8.29
The reviews mentioned very clean rooms and hallways without any weird lingering smells.
Service
8.76
Staff were frequently described as friendly and courteous.
Location
8.8
The hotel is well-located near attractions like the Fallsview Casino.
Room Quality
7.25
Rooms were described as kind of bare and had some issues like curtain placement.
Amenities
7.78
Sparse amenities mentioned, such as a lack of microwaves and limited breakfast options.
Value for Money
7.74
Decent value for the price paid, particularly for a one-night stay.
Food and Beverage
6.29
Limited food options available, with only coffee provided.
Overall Experience
8.26
Overall a good stay; many guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:43

Property Description

Convenient Location near Niagara Falls Attractions

Comfortable Rooms with Modern Amenities

Relaxing Sun Terrace for Guests

Experience the best of Niagara Falls at Diplomat Inn. Stay just steps away from the famous Niagara Fallsview Casino Resort and other popular attractions. Enjoy comfortable rooms with free WiFi, flat-screen TVs, and free toiletries. Unwind on the sun terrace after a day of sightseeing. With its prime location and modern amenities, Diplomat Inn is the perfect choice for your Niagara Falls getaway. Book now and make unforgettable memories at our hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Due to Ontario guidelines, guests are required to show proof of vaccination upon check-in.
Please note, the pool is closed until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2329 reviews
Cleanliness: 8.29
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 6.29
Overall Experience: 8.26
K
Kelly • family_with_children • ca
4
Pros:

Price

Cons:

No heat in the halls, only space heater and light blankets in the room.

2026-03-14 • via Nuitee
C
Cameron • family_with_children • ca
9
Pros:

People were very friendly and great location, most of all they have free parking.

Cons:

All good

2026-03-12 • via Nuitee
J
Jenefe • family_with_children • ca
8
2026-03-11 • via Nuitee
W
warren • family_with_children • ca
10
2026-03-10 • via Nuitee
Y
Yalietty • couple • us
7
2026-03-10 • via Nuitee
L
Lori • family_with_children • ca
9
Nice stay
Pros:

Price, location were good. Beds were comfortable, room was spacious with table, chairs and mini fridge. Ice and microwaves were just down the hall. It was clean, quiet and there was lots of parking.

Cons:

Room was a bit stark (white walks, no artwork) and bathroom walls had multiple repairs that weren't quite finished. Toilet roll holder wasn't fully attached to wall. Coffee was available in the lobby but we would have liked to see options for tea.

2026-03-09 • via Nuitee
J
Justin Y1 • family_with_children • ca
8
2026-03-09 • via Nuitee
S
Sharell • couple • ca
9
2026-03-05 • via Nuitee
D
David • couple • ca
8
2026-03-03 • via Nuitee
D
David • solo_traveller • ca
8
2026-03-03 • via Nuitee
D
David • couple • ca
8
2026-03-03 • via Nuitee
D
Douglas • family_with_children • ca
8
Great time in Niagra!
Pros:

Location, staff, room size, free parking, clean, just over all a great stay.

Cons:

We've been there several times and for the life of me I can't figure out thier TV.

2026-03-01 • via Nuitee
O
Omo • solo_traveller • gb
7
Very good
Pros:

Lovely stay staff very kind

Cons:

All ok

2026-03-01 • via Nuitee
C
Colin • couple • ca
7
We would use it again.
Pros:

Price, cleanliness, free parking, need bath stool added for handicapped individuals

Cons:

Tile floor, I would have liked Keurig, needs more electrical outlets, no breakfast. Very cold atmosphere

2026-02-27 • via Nuitee
C
Cheryl • family_with_children • ca
3
Pros:

Location and price

Cons:

COCKROACHES

2026-02-26 • via Nuitee
T
Teresa • family_with_children • ca
8
Great value, free parking
Pros:

Free parking. Clean and comfortable. Good location.

Cons:

The rooms are a little plain. It would be nice to have some pictures on the walls or something.

2026-02-26 • via Nuitee
C
Charlene • couple • ca
8
Comfortable stay
Pros:

Room is spacious and very clean. Friendly staff. Good water pressure and hot water. Good location.

2026-02-25 • via Nuitee
C
Cathy • couple • ca
9
2026-02-23 • via Nuitee
C
Cathy • couple • ca
9
2026-02-23 • via Nuitee
W
Wilbur • family_with_children • ca
10
Pros:

The staff is amazing

2026-02-22 • via Nuitee