Gran Hotel Vicente Costanera

Hotels
Nobile Hoteis
8.4 (1777 reviews)
Av. Diego Portales 450 , Puerto Montt , cl

Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Maintenance needed
Some food freshness concerns

Categories

Cleanliness
7.54
Mixed sentiments with mentions of cleanliness issues in some reviews.
Service
9.01
Many reviews highlight excellent service from the staff.
Location
9.05
Numerous comments emphasize the great location in Puerto Montt.
Room Quality
8
Rooms described as comfortable but some mention maintenance issues.
Amenities
8.03
Basic amenities mentioned; some negative comments on missing features.
Value for Money
8.49
Overall good value based on guest experiences.
Food and Beverage
8.54
Positive mentions on breakfast quality, some issues with freshness.
Overall Experience
8.51
General consensus is that guests enjoyed their stay despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.

Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.

Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.

Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.

Important information:

A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers

Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1777 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
solo_traveller cl
10
2026-04-09 via Nuitee
A
Adriana solo_traveller br
8
Bom
Pros:

Muito boa localização, quarto não muito grande mas ok. Moça da recepção foi muito simpática.

Cons:

O café da manhã poderia ter um pouco mais de opções. O banheiro podia ser um pouco maior.

2026-04-07 via Nuitee
A
angelica extended_group es
10
Fabulosa estancia
Pros:

Buena ubicación. Excelente relación calidad precio
Y personal extremandamente amable

Cons:

El horario del bar.

2026-04-07 via Nuitee
S
Silva solo_traveller br
7
2026-04-06 via Nuitee
V
VIA UNO SPA family_with_children cl
2
Pros:

Ubicación

Cons:

Muy antiguo

2026-04-05 via Nuitee
P
Pascual couple ar
7
2026-04-05 via Nuitee
V
Vicente couple cl
10
Excelente
Pros:

Excelente ubicación, frente a la costanera. Cuenta con grandes espacios, un desayuno variado y muy sureño. La pieza es muy cómoda y espaciosa.

2026-04-05 via Nuitee
I
italo couple cl
8
Noche previa y posterior al Skorpio
Pros:

Ubicación y atención

2026-04-04 via Nuitee
J
juan1979 solo_traveller cl
7
2026-04-04 via Nuitee
J
JocNrique family_with_children ec
9
Excelente lugar para visitar Puerto Montt
Pros:

Buena ubicación, un lugar tranquilo y relajado para descansar y conocer la ciudad, buena atención.

Cons:

Algunas partes del edificio necesitan renovación, hubiera sido lindo poder acceder a los balcones para mejores fotos del atardecer en Puerto Montt

2026-04-04 via Nuitee
P
Pablo couple ar
10
2026-04-03 via Nuitee
B
Benoit family_with_children fr
8
Bon hotel
Pros:

Le personnel est très agréable
Le petit déjeuner est très bien. La localisation est bonne.

Cons:

Hotel vieillissant, notamment la salle de bains

2026-04-02 via Nuitee
S
Silvia family_with_children sv
10
Pros:

Hotel antiguo pero limpio, el personal muy amable, lo que mas me gustó fue que 2 dias nos tocó salir antes de las 6 am y nos prepararon una caja con desayuno para comer en el camino

Cons:

La caja fuerte no pudimos poner codigo nos dieron una llave pero pues eso nos seguro

2026-04-02 via Nuitee
A
Angelica couple us
10
Nice hotel
Pros:

Great view from the room, great breakfast and the staff were friendly
The bar was great very comfortable loby

Cons:

There only a few parking on the hotel if you are late you have to park on the street or in a parking lot away from the hotel

2026-04-02 via Nuitee
S
Susana llamas couple ar
8
Muy bien
Pros:

Excelente ubicación, atención y desayuno abundante

Cons:

Un poco vencidos los colchones

2026-04-02 via Nuitee
S
Sandoval family_with_children cl
8
2026-04-02 via Nuitee
S
SILVIA couple es
7
Pros:

Viejo, pero bien ubicado

2026-04-02 via Nuitee
D
David family_with_children cl
10
Pros:

Todo muy limpio, habitación temperada, personal muy atento.

Cons:

Nada, todo estuvo ok.

2026-04-02 via Nuitee
M
Michael couple cl
10
2026-04-01 via Nuitee
J
jean-claude family_with_children fr
9
2026-03-31 via Nuitee