Gran Hotel Vicente Costanera

Hotels
8.4 (2023 reviews)
Av. Diego Portales 450 , Puerto Montt , cl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Maintenance needed
Some food freshness concerns

Categories

Cleanliness
7.54
Mixed sentiments with mentions of cleanliness issues in some reviews.
Service
9.01
Many reviews highlight excellent service from the staff.
Location
9.05
Numerous comments emphasize the great location in Puerto Montt.
Room Quality
8
Rooms described as comfortable but some mention maintenance issues.
Amenities
8.03
Basic amenities mentioned; some negative comments on missing features.
Value for Money
8.49
Overall good value based on guest experiences.
Food and Beverage
8.54
Positive mentions on breakfast quality, some issues with freshness.
Overall Experience
8.51
General consensus is that guests enjoyed their stay despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.

Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.

Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.

Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.

Important information:

A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers

Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PMC

Location

Guest Reviews

8.4
Based on 2023 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
I
Ismael • solo_traveller • cl
8
2026-08-07 • via Nuitee
A
Astrid • couple • cl
10
2026-08-06 • via Nuitee
L
Lemarie V • solo_traveller • cl
10
Pros:

El desayuno muy bueno, el personal muy agradable , la comida y jugos muy buenos en bar . Todo rico.

2026-08-06 • via Nuitee
C
CLAUDIO • solo_traveller • cl
7
HOTEL CENTRAL, CON PIEZA AMPLIA. BUEN DESAYUNO.
Pros:

EL DORMITORIO AMPLIO.

Cons:

LA TINA DEL BAÑO PRESENTABA VETUSTEZ. LA ALFOMBRA DEL DORMITORIO REQUERIA CAMBIO.

2026-08-05 • via Nuitee
N
Nicolas • solo_traveller • cl
10
Pros:

Habitacion espaciosa

2026-08-04 • via Nuitee
P
Patricio javier • solo_traveller • cl
10
2026-08-04 • via Nuitee
N
Nicolas • solo_traveller • cl
10
2026-08-04 • via Nuitee
C
Camila • extended_group • cl
5
Pros:

Ubicación y desayuno

Cons:

Aseo baños

2026-08-04 • via Nuitee
J
Jacqueline • solo_traveller • cl
8
Buena
Pros:

Céntrico

Cons:

Mantenciones infraestructura

2026-08-04 • via Nuitee
Z
Zazopulos Garay • solo_traveller • cl
10
2026-08-03 • via Nuitee
M
MARIO VICENTE • solo_traveller • cl
10
Pros:

Todo excelente. Personal muy muy amables

2026-08-03 • via Nuitee
X
Ximena • solo_traveller • cl
5
2026-07-25 • via Nuitee
D
DaniDante • family_with_children • cl
10
Excelente
Pros:

El hotel excelente, además se me quedó una pulsera y me la enviaron a mi siguiente hotel, muy buena voluntad

2026-07-25 • via Nuitee
A
antonis • solo_traveller • gr
10
Cons:

The breakfast could be better

2026-07-25 • via Nuitee
P
pato villalonga • solo_traveller • cl
10
Pros:

Todo bien ubicado desayuno

Cons:

Todo bien

2026-07-24 • via Nuitee
B
Barbara • couple • cl
10
2026-07-23 • via Nuitee
D
Daniela • solo_traveller • ar
5
Pros:

La ubicación y fuimos porque nos recomendaron el restaurante y estaba cerrado🫤

Cons:

El restaurante cerrado, la decoración del cuarto

2026-07-22 • via Nuitee
R
Rodrigo • solo_traveller • cl
9
Agradable estancia de paseo y trabajo
Pros:

Muy buena ubicacion, grato personal de recepcion, buen desayuno y muy serviciales las chicas que atendian el comedor y el bar

Cons:

La habitacion 226 doble superior deben actualizarla completa. Es basica, Standar y no superior. Baño limpio pero con muebles que deben ser renovados. Su puerta no cerraba y la ducha claramentw debe remodelarse.
Mobiliario muy antiguo y ajado...

2026-07-21 • via Nuitee
P
Paola • solo_traveller • cl
10
Pros:

Excelente ubicacion y habitación comoda.

2026-07-20 • via Nuitee
J
Jhonatan • solo_traveller • cl
6
2026-07-20 • via Nuitee