Gran Hotel Vicente Costanera

Hotels
Nobile Hoteis
8.4 (1953 reviews)
Av. Diego Portales 450 , Puerto Montt , cl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Maintenance needed
Some food freshness concerns

Categories

Cleanliness
7.54
Mixed sentiments with mentions of cleanliness issues in some reviews.
Service
9.01
Many reviews highlight excellent service from the staff.
Location
9.05
Numerous comments emphasize the great location in Puerto Montt.
Room Quality
8
Rooms described as comfortable but some mention maintenance issues.
Amenities
8.03
Basic amenities mentioned; some negative comments on missing features.
Value for Money
8.49
Overall good value based on guest experiences.
Food and Beverage
8.54
Positive mentions on breakfast quality, some issues with freshness.
Overall Experience
8.51
General consensus is that guests enjoyed their stay despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.

Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.

Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.

Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.

Important information:

A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers

Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1953 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
O
Ochi solo_traveller cl
9
Íbamos de paso y todo bien muy atento el personal, buen desayuno, muy céntrico para moverse sin auto
2026-06-27 via Nuitee
C
Carolina solo_traveller cl
10
Pros:

Todo

2026-06-25 via Nuitee
O
Olga couple cl
10
Relax
Pros:

Todo .. El hotel es antiguo pero está muy bien cuidado . La limpieza un 10 y el personal es muy amable , buen desayuno . Todo bien !!!!!

Cons:

Todo me gustó

2026-06-25 via Nuitee
E
Emilio solo_traveller cl
9
Pros:

la ubicación y restaruant son increibles

Cons:

El agua caliente de la dicha tomaba tiempo excesivo en llegar a la temperatura

2026-06-24 via Nuitee
G
Gonzalo couple cl
10
100% recomendable
Pros:

La comodidad y ubicación, además de la atención.

Cons:

Lo antiguo de algunas de las instalaciones

2026-06-23 via Nuitee
J
Juan Felipe couple cl
8
Un descanso diferente, donde? En Hotel Don Vicente
Pros:

Excelente ubicación, agradable atención, horario de desayunos bien pensado para el huésped sobre todo cuando uno se queda hasta el domingo!!

Cons:

Mayor variedad en frutas al desayuno

2026-06-23 via Nuitee
F
Fernando solo_traveller ar
9
Pros:

Calidez

2026-06-21 via Nuitee
J
Juan Carlos solo_traveller cl
7
Bueno y cerca a todo
Pros:

Su amabilidad

2026-06-21 via Nuitee
P
Patricio solo_traveller cl
9
Ideal para estadias cortas
Pros:

La relacion precio calidad es bastante buena, en mi casi viajaba en vehiculo asi que no hay problemas con la ubicacion. El recepcionista muy serio pero en general nada malo

Cons:

Parte del personal mantenia un trato demasiado frio practicamente no te toman en cuenta, no son todos pero si en recepcion (el personal del desayuno un 10)

2026-06-19 via Nuitee
E
Enrique solo_traveller cl
7
2026-06-17 via Nuitee
C
Carmelina couple au
8
2026-06-16 via Nuitee
M
Manuel Antonio solo_traveller cl
9
2026-06-16 via Nuitee
M
Maria Soledad solo_traveller cl
10
Descanso
Pros:

La atención en recepción fue muy buena y eficiente
Ademas mi habitación cuando llegue que fue tsrde esta c9n una temperatura muy cal8da y acogedora

2026-06-15 via Nuitee
V
Veronica extended_group ar
8
Un clásico, conveniente pero con cosas para mejorar.
Pros:

Lo mejor es su ubicación, el lugar para desayunar ( varía según el día) es muy amplio y tiene vistas al océano. El personal es muy amable. La habitación que nos asignaron (triple) resultó muy amplia y limpia, en el 4to piso.

Cons:

El desayuno podría mejorar en calidad, los jugos no son naturales, no hay croissants, ni dulces sin azúcar, ni panes sin gluten. Retiraron el trago de cortesía que solían ofrecer.El baño de nuestra habitación no tenía bidé.

2026-06-15 via Nuitee
E
Enzo solo_traveller cl
8
Buena estadía
Pros:

Ubicación

Cons:

todo estuvo bien

2026-06-15 via Nuitee
C
Cecilia family_with_children cl
10
Pros:

La atención muy atentos

Cons:

Todo bien

2026-06-14 via Nuitee
I
IlaFurman extended_group cl
8
Buena alternativa para viajes de trabajo cortos.
Pros:

Céntrico, con personal muy amable y camas cómodas.

Cons:

Que no pude regular la temperatura en la habitación y tuve que abrir las ventanas por el calor que hacía.

2026-06-14 via Nuitee
I
IlaFurman extended_group cl
8
2026-06-14 via Nuitee
F
Francisco Ernesto family_with_children ar
5
2026-06-11 via Nuitee
A
Ana solo_traveller cl
7
2026-06-10 via Nuitee