Gran Hotel Vicente Costanera

Hotels
8.4 (2036 reviews)
Av. Diego Portales 450 , Puerto Montt , cl

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Maintenance needed
Some food freshness concerns

Categories

Cleanliness
7.54
Mixed sentiments with mentions of cleanliness issues in some reviews.
Service
9.01
Many reviews highlight excellent service from the staff.
Location
9.05
Numerous comments emphasize the great location in Puerto Montt.
Room Quality
8
Rooms described as comfortable but some mention maintenance issues.
Amenities
8.03
Basic amenities mentioned; some negative comments on missing features.
Value for Money
8.49
Overall good value based on guest experiences.
Food and Beverage
8.54
Positive mentions on breakfast quality, some issues with freshness.
Overall Experience
8.51
General consensus is that guests enjoyed their stay despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.

Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.

Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.

Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.

Important information:

A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers

Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PMC

Location

Guest Reviews

8.4
Based on 2036 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
Y
Yago • solo_traveller • ar
5
Pros:

La ubicación es inmejorable. La atención del personal es EXCEPCIONAL. Muy agradecido. Sobretodo Mili de recepción.

Cons:

Edificio viejo. Habitaciones viejas. El frigobar hace ruido.

2026-09-12 • via Nuitee
E
Enrique • solo_traveller • cl
8
Pros:

Ubicación

Cons:

Lo permeable de la habitación a los ruidos de calle (no obstante estar en un tercer piso)

2026-09-12 • via Nuitee
R
Ricardo • solo_traveller • cl
10
Confortable
Pros:

Ubicacion desayuno habitacion comoda

Cons:

El ruodo externo de la calle

2026-09-10 • via Nuitee
G
GABRIEL • couple • cl
8
2026-09-10 • via Nuitee
F
Figueroa • couple • cl
9
Buena atención, infraestructura y ubicación.
Pros:

La infraestructura,la ubicación,el personal muy amable.

Cons:

no aplica.

2026-09-10 • via Nuitee
J
Juan • solo_traveller • cl
9
Pros:

La ubicación, costo calidad

2026-09-09 • via Nuitee
J
Juanpablopebe • solo_traveller • cl
7
2026-09-09 • via Nuitee
D
Diego • family_with_children • cl
8
Pros:

La Ubicación, de lo mejor que tienes en este hotel.

Cons:

La aislación de la habitación, se puede escuchar la mayoría de ruidos externos, lo cual para descansar plenamente no es la mejor opción.

2026-09-07 • via Nuitee
A
Ale_Alfaro • solo_traveller • cl
7
Pros:

La vista, la limpieza y el desayuno

Cons:

Camas con ruedas, deberian cambiarlas por camas fijas, super incomodas.

2026-09-07 • via Nuitee
M
monica • extended_group • ar
10
2026-09-06 • via Nuitee
K
Katerine • solo_traveller • cl
10
2026-09-05 • via Nuitee
S
Sonia • couple • cl
10
Maravilloso hotel
Pros:

Todo excelente. Precio - calidad fabuloso

Cons:

Todo fue de nuestro total agrado. El personal atento y eficiente. La habitación muy agradable, cómoda y segura.

2026-09-04 • via Nuitee
J
Jonathan • solo_traveller • nz
7
Good city stay
Pros:

Central location attentive staff.

Cons:

Breakfast was OK coffee was horrible. Room was a bit worn shower partly functional.

2026-09-04 • via Nuitee
M
Mauricio Sanhueza • solo_traveller • cl
4
Pros:

Ubicación.

Cons:

No funcionó el agua caliente. Consulté en recepción y no hubo solución. Debí usar ducha con agua helada.

2026-09-03 • via Nuitee
L
LUIS PERCY • extended_group • cl
8
Buena
Pros:

Bueno , quizás más variedad de frutas.

Cons:

Gimnasio que esté disponible

2026-09-03 • via Nuitee
P
Paula • extended_group • cl
9
Pros:

Rico lugar , excepcional ubicación, personal muy atento y preocupado

2026-09-02 • via Nuitee
A
Alex • extended_group • cl
10
2026-09-01 • via Nuitee
J
Jorge • couple • cl
1
2026-09-01 • via Nuitee
E
Enzo • solo_traveller • cl
9
Muy agradadable
Pros:

Ubicación

Cons:

No tiene gimnasio

2026-08-31 • via Nuitee
C
Carolina • couple • cl
9
Buena expericiencia
Pros:

Ubicación y desayuno

Cons:

Personal de estacionamiento podria haberme ayudado con los bolsos.

2026-08-31 • via Nuitee