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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Wine release events
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Reception hall
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.
Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.
Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.
Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.
A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers
Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
El servicio en general muy bueno. Su reacondicionamiento excelente (Conocía el Hotel desde los años 70)
Very professional staff.
High standing hotel, although some parts of the rooms can look old.
The clients here look more business-like than tourists-like, at least in March.
Good choice of breakfast. A box is available if you have to leave early.
Su ubicacion
Carece de estac ionamientos necesarios, pesima atencion de acceso a ellos....me de
Jaron auto bloqueado....
Necesita una reforma
Nous avons aimé le lobby très spacieux avec ses grands canapés qui nous ont permis d'attendre l'heure de notre croisière NAVIMAG.
Ce serait bien d'avoir une bouilloire dans ls chambre.
La ubicació
Està molt mal tingut , vell i poc cuidat
Excelente ubicación y atención.
Localização perfeita
Tudo perfeito
Ubicación, comodidad!
No es que no me gustó. Algunas cosas de la habitación, típico de hotel viejo que lo han reciclado. Pero el estado general es bueno!
Hotel en pein centre face à la mer. Excellent accueil. Chambres confortables. Parking et ascenseur..
petit-dejeuner low-cost, même s'il y a des fruits.
La amabilidad en la recepción
.
la ubicación y el servicio por parte de los empleados muy bien,
el agua caliente no funcionó, tuve que esperar bastante tiempo para que saliera el agua caliente, la ventana de la habitación no tiene sello y entro agua, me mojo ropa que tenía sobre un mueble. Había goteras en la escalera vi tiestos puestos.
La ubicación y camas
Baños poco aseados e instalaciones muy antiguas
La excelnte atencion y cordialidad
Ubicació sobre tot
Requereixen una actualització les habitacions i els banys
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