Gran Hotel Vicente Costanera

Hotels
Nobile Hoteis
8.4 (1982 reviews)
Av. Diego Portales 450 , Puerto Montt , cl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Maintenance needed
Some food freshness concerns

Categories

Cleanliness
7.54
Mixed sentiments with mentions of cleanliness issues in some reviews.
Service
9.01
Many reviews highlight excellent service from the staff.
Location
9.05
Numerous comments emphasize the great location in Puerto Montt.
Room Quality
8
Rooms described as comfortable but some mention maintenance issues.
Amenities
8.03
Basic amenities mentioned; some negative comments on missing features.
Value for Money
8.49
Overall good value based on guest experiences.
Food and Beverage
8.54
Positive mentions on breakfast quality, some issues with freshness.
Overall Experience
8.51
General consensus is that guests enjoyed their stay despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.

Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.

Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.

Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.

Important information:

A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers

Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1982 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
S
Sylvana couple cl
10
Excelente experiencia
Pros:

Excelente ubicación ! Todo limpio y el personal muy acogedor

2026-07-11 via Nuitee
N
Norma Loreto solo_traveller cl
10
Confortable estadía.
Pros:

La ubicación es excelente, está a la mano de todo el comercio en general y atractivos cercanos, personal amable, las instalaciones y espacios limpios y acogedores. La habitación ideal para nosotros, que éramos tres personas y la vista desde la habitación justo hacia la Costanera y nos gustó mucho.

Cons:

No aplica

2026-07-11 via Nuitee
E
ELIZABETH solo_traveller cl
10
Pros:

Todo maravilloso

Cons:

Nada

2026-07-11 via Nuitee
A
Andrea Fernanda family_with_children cl
10
Pros:

Amabilidad, limpieza

2026-07-11 via Nuitee
U
ulloa solo_traveller cl
10
2026-07-11 via Nuitee
J
Jocelyn solo_traveller cl
10
Viajera feliz
Pros:

Un lugar hermoso, tranquilo , destacó el personal , todos muy amables y la atención muy cordial , el desayuno exquisito , arta variedad , las habitaciones muy limpias con excelente calefacción y la ubicacion perfecta , sin duda recomendado y feliz volveré.

2026-07-10 via Nuitee
S
Sonia solo_traveller cl
7
Pros:

El desayuno y la atención del personal

Cons:

La habitación era muy pequeña la vista era hacia un techo el baño no tenía ventilación y se escuchaba todo desde las otras habitaciones.

2026-07-10 via Nuitee
M
MetroCapital extended_group cl
10
Excelente
Pros:

La habitación

Cons:

Nada

2026-07-09 via Nuitee
M
Martina Pradenas solo_traveller cl
9
Pros:

Ubicación, precio calidad, amabilidad del personal.

Cons:

Nada

2026-07-09 via Nuitee
F
Francisco de la Fuente D solo_traveller cl
9
Pros:

Buena ubicacion y muy limpio

Cons:

Calefaccion deficiente

2026-07-09 via Nuitee
Ítalo couple cl
10
2026-07-08 via Nuitee
R
Rodrigo solo_traveller cl
10
Bueno
Pros:

Ubicación y comodidad

Cons:

Wifi

2026-07-08 via Nuitee
C
Cristina solo_traveller cl
9
2026-07-08 via Nuitee
F
Fernando extended_group cl
8
Muy recomendable
Pros:

Atención del personal y la ubicación

Cons:

Prestaciones habitación (tamaño y definición TV, closet, etc)

2026-07-07 via Nuitee
P
PATRICIO family_with_children cl
10
Pros:

RESTAURANTE

2026-07-07 via Nuitee
F
Francisco couple cl
6
2026-07-07 via Nuitee
P
Paz solo_traveller cl
10
Pros:

Todo

Cons:

Nada

2026-07-06 via Nuitee
S
solis avendaño solo_traveller cl
10
Pros:

El salon y temperatura agradable, buena calefacción.

Cons:

La televisión muy antigua, deberían modernizar sus televisores.

2026-07-05 via Nuitee
A
Alex extended_group br
7
Cons:

poucas ofertas de alimenatção

2026-07-05 via Nuitee
Z
zoher solo_traveller cl
10
2026-07-05 via Nuitee