Gran Hotel Vicente Costanera

Hotels
•
Nobile Hoteis
8.4 (1904 reviews)
Av. Diego Portales 450 , Puerto Montt , cl

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Maintenance needed
Some food freshness concerns

Categories

Cleanliness
7.54
Mixed sentiments with mentions of cleanliness issues in some reviews.
Service
9.01
Many reviews highlight excellent service from the staff.
Location
9.05
Numerous comments emphasize the great location in Puerto Montt.
Room Quality
8
Rooms described as comfortable but some mention maintenance issues.
Amenities
8.03
Basic amenities mentioned; some negative comments on missing features.
Value for Money
8.49
Overall good value based on guest experiences.
Food and Beverage
8.54
Positive mentions on breakfast quality, some issues with freshness.
Overall Experience
8.51
General consensus is that guests enjoyed their stay despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Prime Location in Puerto Montt
Vicente Costanera, situated in front of the bustling main square, offers a convenient stay surrounded by souvenir shops and cafes.

Charming Rooms with Sea Views
Experience comfort in tastefully decorated rooms with wood furnishings, cable TV, and private bathrooms. Upgrade to a superior room for stunning sea views.

Convenient Amenities and Services
Enjoy a daily continental breakfast, 24-hour front desk assistance, and complimentary WiFi. Benefit from free private parking (subject to availability) and easy access to the bus terminal and airport.

Book your stay at Gran Hotel Vicente Costanera for a delightful Puerto Montt experience.

Important information:

A continental breakfast is served daily. Isla Tenglo Restaurant it's open from 07:30 to 22:30 with national and international gastronomy offers

Please note reservation is not possible for the private parking. Spots are subject to availability and handed on a first-come first-serve basis.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1904 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
F
Francisca • couple • cl
9
Ubicación inmejorable y para un caminable en Puerto Montt.
Pros:

Ubicación y vista increíbles.

2026-05-23 • via Nuitee
J
jonathan • solo_traveller • cl
10
Excelente como siempre
Pros:

La atención desayuno bien balanceado

2026-05-21 • via Nuitee
J
Juan Rodrigo • couple • cl
9
2026-05-21 • via Nuitee
H
Hans • family_with_children • cl
10
2026-05-21 • via Nuitee
M
Mario • couple • cl
10
Muy bueno
2026-05-21 • via Nuitee
U
Urra • solo_traveller • cl
10
Muy buena
Pros:

Linda pieza y restobar muy agradable. Ubicación perfecta.

Cons:

Desayuno muy simple. poca variedad.

2026-05-20 • via Nuitee
P
Pablo • solo_traveller • cl
10
2026-05-20 • via Nuitee
M
Maria Angela • extended_group • ar
7
Pros:

Desayuno muy bueno ubicación buenísima.

Cons:

El baño, y las camas

2026-05-18 • via Nuitee
C
camila • solo_traveller • cl
6
todo bien , podria ser mejor , sobre todo el desayuno desde las 7 am
Pros:

la pieza muy calida , buena vista y acogedora

Cons:

el desayuno deberia comenzar a las 7 am , para las personas que vamos por trabajo, no alcanzamos a tomar desayuno si entramos a trabajar a las 8 am , ademas no tenian informacion sobre servicio a la habitacion

2026-05-18 • via Nuitee
M
Margaret • couple • au
8
2026-05-18 • via Nuitee
P
Paz Espinosa • family_with_children • cl
9
Cons:

El ruido exterior.
Quizás las ventanas deban poseer mayor aislamiento

2026-05-17 • via Nuitee
R
Rubén • couple • cl
10
Excelente
Pros:

Todo muy limpio. Y el personal muy amables

Cons:

Solo la falta de estacionamiento

2026-05-17 • via Nuitee
Y
Yasna • solo_traveller • cl
7
El ocaso de Don Vicente
Pros:

Buena calefacción, buen desayuno y ubicación

Cons:

Muy deteriorado. Papel mural colgando, enchufes desatornillados de la pared, y lo peor, había pelos en la tina. Una pena, este hotel era hermoso, y lo sigue siendo, pero se viene abajo sin mantenimiento

2026-05-17 • via Nuitee
V
Valeska • solo_traveller • cl
4
Pros:

Ubicación excepcional, seguridad.

Cons:

La habitación se notaba que había sido reparada recientemente, el baño estaba un poco sucio, no tienen servicio a la habitación, tampoco servicio en el frigobar.

2026-05-16 • via Nuitee
O
olivares • solo_traveller • cl
6
Disponible
Pros:

Tiene una ubicación céntrica y había disponibilidad.

Cons:

Mal layout de la habitación. Las mesa con silla no tienen enchufe cercano o el enchufe esta descompuesto. El único enchufe esta junto al velador. La calefacción no es suficiente para temperar la habitación. Mala elección en caso de viaje por trabajo.

2026-05-15 • via Nuitee
C
Constanza • couple • ar
10
2026-05-14 • via Nuitee
C
Catalina • solo_traveller • cl
10
2026-05-14 • via Nuitee
J
Jaime • couple • cl
8
Tranquila y funcional.
Pros:

Ubicación y espacios claros y amplios.

Cons:

Estacionamiento y habitación a la calle que no da privacidad.

2026-05-13 • via Nuitee
E
Eilidh • solo_traveller • gb
9
Pros:

Near the sea.

2026-05-13 • via Nuitee
R
ronald • couple • ar
8
Pros:

la ubicación es excelente, el desayuno está bien

2026-05-13 • via Nuitee