Staybridge Suites Liverpool by IHG

Hotels
Staybridge Suites
9.4 (4416 reviews)
21 Keel Wharf , Liverpool , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Spacious rooms
Cons:
Breakfast organization issues
Dirty floors in some rooms

Categories

Cleanliness
8.7
Several guests noted that while the room cleanliness was good, there were instances of dirty floors.
Service
10
Many guests appreciated the helpfulness and friendliness of the staff.
Location
10
The location was consistently praised as fabulous and convenient.
Room Quality
9.7
Guests enjoyed the spacious and well-appointed rooms.
Amenities
9.2
General amenities were positively highlighted, but some areas for improvement were mentioned.
Value for Money
9.7
Guests felt they received good value considering the quality of the stay.
Food and Beverage
8.2
Breakfast received mixed reviews, with some lapses in availability and seating.
Overall Experience
9.7
Overall experiences were positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:57

Property Description

Luxurious Suites with Modern Amenities
Indulge in the comfort and freedom of fully-equipped suites at Staybridge, located near Liverpool's iconic Albert Dock. Each suite boasts a contemporary design, complete with a kitchen and separate living area.

Convenient Grab and Go Breakfast and Fitness Facilities
Start your day right with a complimentary Grab and Go breakfast bag, including a hot breakfast sandwich. Stay active at the on-site fitness centre and take advantage of free laundry facilities during your stay.

Prime Location for Exploring Liverpool
With a central location, Staybridge Suites offer easy access to must-see attractions like ACC Liverpool, Liverpool One shopping centre, Tate Liverpool, and more. Don't miss the chance to discover the vibrant city of Liverpool from our doorstep.

Book your stay now at Staybridge Suites for a memorable experience in Liverpool!

Important information:

Check-in: 15:00
Check-out: 12:00. Late check-out available on request.

You must be 21 years or older to check-in.

We do not accept Stag and Hen Dos

Please note all guests who have booked a prepaid reservation must check-in with the same credit card that as provided to make the reservation. This credit card will be pre-authorized for any extras on time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 4416 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
M
Morag family_with_children gb
10
Pros:

Central location and rooms are lovely.

Cons:

Car parking is expensive.

2026-03-28 via Nuitee
C
curry couple gb
9
A perfect stay
Pros:

Lovely room, Brillant staff. Right infront of the m&s arena for our gig. Breakfast was nice

Cons:

Na

2026-03-28 via Nuitee
J
jennifer couple gb
9
Recommended for a cheap comfortable stay
Pros:

Great location and value for money

Cons:

Breakfast was ok for the price but could be better

2026-03-28 via Nuitee
L
Lucila family_with_children gb
9
Excellent experience
Pros:

Kitchen facilities, perfect location

Cons:

More breakfast options if possible, soft pillows as the ones we had were quite hard

2026-03-28 via Nuitee
H
Heath couple gb
10
Brilliant hotel, location and staff. The best was next level quality and comfort!
Pros:

Everything

Cons:

Nothing apart from the £24 charge to use the car park. That’s a bit expensive!

2026-03-28 via Nuitee
F
Florence family_with_children gb
7
2026-03-28 via Nuitee
D
Dirk couple de
9
2026-03-27 via Nuitee
S
sam family_with_children gb
10
2026-03-27 via Nuitee
M
Michelle family_with_children gb
10
Pros:

Great room and facilities. Helpful friendly staff

Cons:

NA

2026-03-27 via Nuitee
J
james family_with_children gb
10
Ashcroft
Pros:

Everything was great especially the little kitchens in the rooms fridge microwave etc

Cons:

Was all good

2026-03-27 via Nuitee
T
Twinnanna family_with_children gb
10
Excellent location
Pros:

Everything. Great location. Quiet. Breakfast amazing. Staff wonderful.

Cons:

Nothing at all.

2026-03-26 via Nuitee
S
Scott Bisset solo_traveller gb
10
Great hotel with friendly staff
Pros:

Ideal location and facilities were top notch, everything you require for a short stay.

Cons:

Additional parking charge and limited spaces. Although not an issue during this stay can easily see the hotel parking being full during a busy period, which would lead to having to park in external locations which would involve a fairly lengthy walk back to hotel. A designated drop off area would be good to allow luggage to be dropped off prior to parking up.

2026-03-25 via Nuitee
M
Martin family_with_children gb
10
A Dockside Haven For Exploring Liverpool
Pros:

Jamie was a great host and very friendly and helpful.
The happy hour was a wonderful idea and a nice perk.
Parking was great and location was fabulous. Hotel was nice and clean and very quiet and we could check in early.
Thank you.

Cons:

Everything great.

2026-03-24 via Nuitee
O
Osmond william s couple gb
9
Spacious room convenient for arena and Albert dock
Pros:

Location opp the arena car parking,

Cons:

We were not aware there would be a charge for parking there is also no restaurant in the evening but there are lots of restaurants nearby.

2026-03-24 via Nuitee
P
Pam couple gb
9
Lovely apartment in a fabulous location
Pros:

This is a beautiful Aparthotel in a great location for the Waterfront and city centre access.
The apartments are so lovely and the whole property has a luxurious feel when you are lucky enough to get a good rate.

Cons:

While I appreciate the breakfast is often included in the room rate, the cooked items are quite often tasteless and wasted calories!
There is plenty of choice to opt for other things such as cheese, tomatoes and peppers

2026-03-24 via Nuitee
S
Susan couple gb
9
Very relaxing and staff were very helpful and efficient
Pros:

Location. Breakfast was very nice. Room was very good - everything you need dishwasher - hob - combine microwave etc iron and iron board- hairdryer.

Cons:

Our view was not brilliant, but we were out most of the time.

2026-03-23 via Nuitee
P
Pauline couple gb
9
Lovely comfortable stay went too quickly
Pros:

Everything

Cons:

Nothing

2026-03-23 via Nuitee
R
Rob solo_traveller es
9
I only stated for 1 night and really enjoyed it. Would be ideal for a longer sta with the kitchenett
Pros:

Nice room, location is great.

Cons:

N/A

2026-03-23 via Nuitee
M
Mark family_with_children gb
10
Pros:

Location, staff and size of rooms

Cons:

Nothing

2026-03-22 via Nuitee
C
Catherine family_with_children gb
9
Great location down near the docks, kid friendly breakfast and comfy room with lovely view
Pros:

Great location down near the docks, kid friendly breakfast and comfy room with lovely view

Cons:

Just having to get a bit more of a clean in the room

2026-03-22 via Nuitee