Staybridge Suites Liverpool by IHG

Hotels
Staybridge Suites
9.4 (4884 reviews)
21 Keel Wharf , Liverpool , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Spacious rooms
Cons:
Breakfast organization issues
Dirty floors in some rooms

Categories

Cleanliness
8.7
Several guests noted that while the room cleanliness was good, there were instances of dirty floors.
Service
10
Many guests appreciated the helpfulness and friendliness of the staff.
Location
10
The location was consistently praised as fabulous and convenient.
Room Quality
9.7
Guests enjoyed the spacious and well-appointed rooms.
Amenities
9.2
General amenities were positively highlighted, but some areas for improvement were mentioned.
Value for Money
9.7
Guests felt they received good value considering the quality of the stay.
Food and Beverage
8.2
Breakfast received mixed reviews, with some lapses in availability and seating.
Overall Experience
9.7
Overall experiences were positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:57

Property Description

Luxurious Suites with Modern Amenities
Indulge in the comfort and freedom of fully-equipped suites at Staybridge, located near Liverpool's iconic Albert Dock. Each suite boasts a contemporary design, complete with a kitchen and separate living area.

Convenient Grab and Go Breakfast and Fitness Facilities
Start your day right with a complimentary Grab and Go breakfast bag, including a hot breakfast sandwich. Stay active at the on-site fitness centre and take advantage of free laundry facilities during your stay.

Prime Location for Exploring Liverpool
With a central location, Staybridge Suites offer easy access to must-see attractions like ACC Liverpool, Liverpool One shopping centre, Tate Liverpool, and more. Don't miss the chance to discover the vibrant city of Liverpool from our doorstep.

Book your stay now at Staybridge Suites for a memorable experience in Liverpool!

Important information:

Check-in: 15:00
Check-out: 12:00. Late check-out available on request.

You must be 21 years or older to check-in.

We do not accept Stag and Hen Dos

Please note all guests who have booked a prepaid reservation must check-in with the same credit card that as provided to make the reservation. This credit card will be pre-authorized for any extras on time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 4884 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
I
I4692ZVangelar Couples Seaham, County Durham, England
10
Thoroughly Recommended !!!
Pros:

Recently stayed at this hotel as part of a 2 day City Break

Great location to Albert Dock, Pier Head, Waterfront, Liverpool Arena and City Centre

Ample parking in locality - we opted for secure underground parking at hotel.

Room clean and spacious with kitchen including hob, fridge & microwave

Breakfast included in price which set us up for the day ahead

Liverpool is a fantastic city and we’ll be back and would have no hesitation in staying at Staybridge Suites

2026-06-20 via Tripadvisor
P
Patricia extended_group gb
8
2026-06-20 via Nuitee
N
Nicholson couple gb
10
2026-06-20 via Nuitee
J
Judith extended_group gb
9
Superb location to stay for arena and playing tourist around the dock area
Pros:

Location was excellent for M&S arena concert. Breakfast was an added bonus. Our room had facilities you would need for a longer stay too. We didn't really use them as e were only there for one night. Staff were lovely especially Jamie who booked us in.

Cons:

It stated wi-fi was via the TV but there wasn't any sign of it on there despite going through every app. Couldn't call down as phone didn't work. We managed to work out how to get wi-fi ourselves.

2026-06-20 via Nuitee
M
michael solo_traveller us
7
Pros:

The hotel is close to the Albert dock,the shopping mall and Mathew street.

Cons:

For the price per night, I would of expected better amenities.

2026-06-20 via Nuitee
J
Julie couple es
10
Perfect location perfect in every way staff lovely
2026-06-20 via Nuitee
L
Liz couple nz
10
Would stay again
Pros:

Location could not be better - was at a conference at the events centre about a min walk away and on the dock area , but also very near the shopping area / and most places you want to go to …

2026-06-19 via Nuitee
A
Angela couple gb
9
A great hotel - would recommend and certainly stay again
Pros:

Easy access to City centre attractions, great value for money, good facilities

Cons:

Nothing - everything met our expectations

2026-06-19 via Nuitee
I
Ian couple gb
10
We totally enjoyed our stay at this hotel, we had no complaints whatsoever, breakfast included onsite was also an excell
Pros:

Everything was great. Location Nextdoor to M&S Arena was so convenient for our concert. Also great location for Albert Dock

Cons:

There was nothing to dislike about the property

2026-06-18 via Nuitee
G
Graham extended_group gb
8
2026-06-18 via Nuitee
E
Emily couple gb
8
2026-06-18 via Nuitee
T
Tracy family_with_children gb
8
Good
Pros:

Nice layout.

Cons:

Price was higher than I previously paid. Previous room had a separate room for the kitchen area which I much preferred didn’t like the open plan

2026-06-17 via Nuitee
R
Raymond couple gb
7
Great location for the city
Pros:

Perfect location for visiting Liverpool city attractions

Cons:

Very limited on site parking

2026-06-17 via Nuitee
T
Travel38184996036 Family Amlwch, Anglesey, North Wales, Wales
10
5 stars . Great hotel. Great breakfast.
Pros:

Very nice staff. Very clean. Love staying here. Great breakfast.

2026-06-15 via Tripadvisor
M
Moore couple gb
8
Pleasant stay in great location
Pros:

Great location. Staff dealt well with issue that a lot of rooms were not ready at 3.30

Cons:

Breakfast room crossed with no tables available - need more tables for weekend demand

2026-06-15 via Nuitee
C
Christa couple de
8
Ideale, zentrale Lage. Wir kommen gerne wieder!
Pros:

Nettes Personal, die Unterkunft ist sehr zentral gelegen. Gut ausgestattete Räume.

Cons:

Uns hat alles gefallen!

2026-06-15 via Nuitee
H
Howard couple gb
8
Convenient location & reasonable value
Pros:

Spacious rooms with kitchen area; friendly staff; convenient location for city centre.

Cons:

Hard pillows; average breakfast.

2026-06-15 via Nuitee
K
Kent couple se
9
Bra läge nära Royal Docks, Rent och fräscht med bra frukost. Bra standard.
Pros:

Bra frukost som hade varit riktigt bra om utbudet av bröd varit större. Läget nära Royal Docks var perfekt. Rent och fräscht.

2026-06-15 via Nuitee
P
Pearce couple gb
7
Cons:

Breakfast was poor

2026-06-14 via Nuitee
D
David couple gb
10
Perfect
Pros:

The location was perfect for our stay we had tickets to a concert at the m & a arena

Cons:

Nothing

2026-06-14 via Nuitee