Boutiquehotel Schloßpalais

Hotels
8.9 (2691 reviews)
Johann-Sebastian-Bach-Str.11 , Wernigerode , de

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Delicious breakfast
Cozy rooms
Nice amenities
Cons:
Some mattress issues
Breakfast not a buffet
Small bathroom in some rooms

Categories

Cleanliness
8.2
Several reviews mention clean rooms, although no details on deep cleanliness were provided.
Service
9.4
The hotel staff is consistently described as friendly and helpful, enhancing the overall experience.
Location
9.2
The hotel is praised for its excellent location near the city center and great views.
Room Quality
8.6
Rooms are described as cozy, though a few had specific complaints about mattress quality.
Amenities
8.8
Facilities like the wellness area and pool were well-received by guests.
Value for Money
8.7
Guests felt they received good value for the offerings despite some individual complaints.
Food and Beverage
9.2
Breakfast received high praise for variety and quality, with vegan options available.
Overall Experience
9.1
Overall satisfaction was high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 10:26

Property Description

Luxurious Accommodation
Indulge in the comfort of classic rooms with modern amenities and picturesque views of Wernigerode Castle and the Harz Mountains.

Rich Cultural Experience
Immerse yourself in the historic charm of Wernigerode with its timber-framed buildings, majestic castle, and the famous Harzquerbahn mountain railway.

Convenient Amenities
Enjoy the convenience of an e-charging station for electric cars during your stay at Boutiquehotel Schloßpalais.

Experience elegance and convenience in the heart of Wernigerode. Book your stay now at Boutiquehotel Schloßpalais.

Important information:

Guests arriving after 22:00 should telephone the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 27.50 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for € 35 per person per night when using an existing bed.
    Children from 2 years old to 5 years old stay for € 20 per person per night when using an available extra bed.
    Children from 6 years old to 12 years old stay for € 27.50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2691 reviews
Cleanliness: 8.2
Service: 9.4
Location: 9.2
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.1
G
Gitte • couple • dk
8
Rigtig godt generelt.
Pros:

Velfungerende sted og fint værelse.

Cons:

En skam at de lagde afskåret pålæg og ost på fad, der ikke blev spist.
Men fint at man kunne bestille æg efter ønske, frugtsalat, juice mm

2026-07-17 • via Nuitee
W
Wolfgang • extended_group • de
4
Preis- Leistungsverhältnis für Einzelzimmer mangelhaft
Pros:

gute Lage, ca. 200 Meter vom Zentrum entfernt. Allerdings ab frühen Morgen reger Strassenverkehr bei offenem Fenster hörbar.

Cons:

Das Einzelzimmer ist sehr klein, war aber auch so in Booking beschrieben. Allerdings ist es eine Frechheit diese Abstellkammer für € 80.- mit 4* Niveau zu progagandieren.
Ein Wohlfühlfaktor entstand beim Verlassen des Zimmers.

2026-07-17 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-07-14 • via Nuitee
H
Heike • solo_traveller • de
8
Pros:

Tolle Lage und sehr sauber.

2026-07-13 • via Nuitee
R
Rie • couple • dk
9
Dejligt ophold på et skønt hotel. Specielt balkon med udsigt til slottet var fantastisk.
Pros:

Indendørs pool, stort værelse med balkon og fantastisk udsigt til slottet, privat parkering på stedet, gratis afbenyttelse af de 2 ladestandere til elbil, morgenmad ok. Personalet meget søde. Virkelig god beliggenhed i kort gåafstand til hyggelig by - og centralt i forhold til udflugter/oplevelser.

Cons:

1 af de 2 ladestandere virkede ikke hele ugen. Lidt pudsigt koncept omkring morgenmaden bl.a. skal man vælge tidspunkt for, hvornår man vil spise morgenmad (enten kl. 7, 8.15 eller 9.30). Sengen (madras) ikke særlig god - hård/stiv)

2026-07-12 • via Nuitee
S
Steffen Torsten • couple • de
8
2026-07-12 • via Nuitee
L
Lisa • couple • de
8
Pros:

Zentrale Lage, gutes Frühstück, klasse Spa.

Cons:

Teppich in den Zimmern, Gebäude in Summe etwas in die Jahre gekommen.

2026-07-11 • via Nuitee
B
Bill • solo_traveller • dk
10
2026-07-10 • via Nuitee
T
Toralf • solo_traveller • de
10
2026-07-10 • via Nuitee
D
Dirk • solo_traveller • de
10
Ein Haus, welches die Erwartungen mehr als befriedigt und von mir ganz sicher wieder gebucht wird.
Pros:

Das Frühstück war überdurchschnittlich gut! Frisch zubereitete und sehr schnell servierte Speisen und Getränke!
Ausnahmslos alle Mitarbeiter, welche mir begegnet sind, waren sehr höflich, zuvorkommend und kompetent!
Der Spa-Bereich ist klein, aber fein. Ich habe mich dort sehr gut von den Strapazen des Tages erholt.

Cons:

Nichts!

2026-07-10 • via Nuitee
J
Jensen • family_with_children • dk
8
God beliggenhed og dejligt, roligt sted.
Pros:

God beliggenhed 2-3 minutter fra centrum, dejligt sted, fint værelse, fin lille pool.

Cons:

Tidsbestilling til morgenmad gør det mindre fleksibelt, men ikke kæmpe problem.

2026-07-09 • via Nuitee
J
Jesper • couple • dk
10
Pros:

It was surprisingly pleasant. I would recommend it to anyone.

2026-07-09 • via Nuitee
S
Sabine • solo_traveller • de
9
2026-07-09 • via Nuitee
F
Frank • couple • de
10
Perfekt 👌
Pros:

Lage, Personal, Sauberkeit, Frühstück und Parkplatz vor Ort

Cons:

Alles gut👍👍👍

2026-07-07 • via Nuitee
T
Torsten • solo_traveller • dk
7
2026-07-07 • via Nuitee
S
Svitlana • solo_traveller • be
10
2026-07-07 • via Nuitee
P
Petra • solo_traveller • de
9
Pros:

Ein sehr zuvorkommendes Hotel.Nettes Personal und tolle Lage.

Cons:

Finde nichts.

2026-07-06 • via Nuitee
D
David • extended_group • gb
9
2026-07-06 • via Nuitee
T
Thomas • couple • de
9
Stilvolles Hotel in Wernigerode für Kurzaufenthalt
Pros:

Ein stilvolles Hotel mit sehr zuvorkommenden Personal. Die Innenstadt liegt in Fußnähe. Schwimmbad und Sauna gut. Das Frühstück wird serviert: selten und toll!

Cons:

Bad etwas eng.

2026-07-06 • via Nuitee
S
Simone • solo_traveller • de
9
2026-07-05 • via Nuitee