Hyatt House Salt Lake City/Sandy

Hotels
Hyatt House
9 (552 reviews)
9685 South Monroe Street , Sandy , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and attentive staff
Convenient location
Cons:
Confusion with pricing and check-in process
Issues with food quality

Categories

Cleanliness
8.5
A towel from the cleaner was left on the floor in our room. Some accommodations had old visible stains.
Service
9.5
Staff were friendly and helpful, resolved issues with my booking promptly.
Location
9.5
Convenient location close to restaurants and the office.
Room Quality
9
Rooms are spacious with good water pressure, though older in design.
Amenities
9.5
Facilities are good with a nice swimming pool and kitchenette.
Value for Money
8.5
Rates were inconsistent and caused confusion during check-in.
Food and Beverage
8
Coffee was bitter and the omelet station was poorly placed.
Overall Experience
9.5
Overall, a good stay with supportive staff despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:18

Property Description

Mountain Views and Full Kitchen
Experience breathtaking mountain views from all rooms and enjoy the convenience of a full kitchen in each accommodation at Hyatt House Salt Lake City/Sandy.

Convenient Amenities
Relax in the spacious seating area with a work desk, unwind with a DVD player, and keep your wardrobe fresh with a washing machine and tumble dryer in every air-conditioned room.

Prime Location and Services
With a 24-hour front desk, free parking, and a mini-market on-site, your comfort and convenience are our top priorities at Hyatt House Salt Lake City/Sandy.

Book now to indulge in a relaxing stay with stunning mountain vistas and top-notch amenities at Hyatt House Salt Lake City/Sandy.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Guest Reviews

9
Based on 552 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
D
Diane solo_traveller us
10
Great place
Pros:

Everything went perfect. Nice room,

Cons:

Food wasn't the best but still good

2026-08-13 via Nuitee
S
Stacey extended_group us
5
Hotel with nice big rooms, but slow checking in.
Pros:

The room was nice and big. We booked the two bedroom suite. It was nice to have so much space. The rooms were big and having two bathrooms was really nice. The pool was enjoyable and the free breakfast was good.

Cons:

We arrived to check in at 3 and were met with a long line of other costumers trying to check in and only one person working the counter. When it was finally our turn, we were told since we booked a bigger suite it was not ready yet. They told us it would be a few minutes, so we went out and unloaded our vehicles. When we returned we waited another 10 minutes to be told that our room would be another 20 minutes, but it wasn't. Finally at 4, our room was ready and we checked in. It wouldn't have been such a big deal, but several.others were being told the same thing and we had somewhere to be at 3:30 and we were hoping to freshen up in our room before leaving, but instead half our family left for the event, while the other half waited for our room. I also thought the price was a bit high for this hotel. I have stayed in nicer for cheaper.

2026-08-09 via Nuitee
C
Craig couple ca
3
Cons:

They double charged me. Pre paid on booking then they needed another payment

2026-08-09 via Nuitee
P
Paul couple us
9
2026-08-09 via Nuitee
K
kerriis Business
2
Terrible service
Pros:

My room was paid prior to my check in, they took my card for incidentals and charged me for the room again. I called four different time to get it handled, the last time I left a message with general manager have yet to hear from them. I always stay at Hyatt when I travel and have never had an issue before.

2026-08-07 via Tripadvisor
V
Voyage25942737363 NONE
4
Less than ideal visit, no drapes!
Pros:

The Hyatt representative booked the wrong room type for me which ultimately led to a less than ideal stay. The front desk staff were unable to help with my desired room type which made things unpleasant. In addition the room had no drapes, just a set of blinds that didn’t close fully making it difficult to darken the room.

2026-08-04 via Tripadvisor
M
Monty solo_traveller us
8
Recent Stay
Pros:

Room layout

Cons:

Missing shower curtain in one bathroom and no hot water in the other bathroom shower.

2026-08-04 via Nuitee
I
iratxe solo_traveller es
1
Decepcionante
Pros:

La habitación era espaciosa, una cama doble y sofá cama para las dos niñas. La piscina estaba bien.

Cons:

Nos tocó una habitación que daba a la autopista de unos 8 carriles. Imposible dormir. Camiones pasando constantemente toda la noche en ambos sentidos haciendo un ruido atronador. Pedimos un cambio y nos dijeron que solo tenían libres habitaciones que daban a la autopista. Por 450$ por dos noches me pareció excesivo. No lo recomiendo ni me volvería a alojar ahí.

2026-08-02 via Nuitee
B
briansB7105JS Family
10
Exceptional staff. Outdoor pool w outdoor hot tub, breakfast.
Pros:

Exceptional stay. Given how terrific all staff was-management clearly takes great due care in customer experience.

A wellhead outdoor pool, w outdoor hot tub, impeccably maintained flora courtyard area feels like an incity oasis. We searched and searched; there's no other SLC area hotel like it.

The entire staff was truly exceptional-it is clear Management directs great due care for customer satisfaction, they went out of their way to help us when we didn't even ask. Yvette & Paco were terrific-hotel is fortunate to have them.

We'll certainly be back.

2026-07-15 via Tripadvisor
R
R4405OMmeganl Business
10
One of my best work trip experiences
Pros:

Hotel is very well maintained and still looks new. Hotel staff was very accommodating and friendly. Despite the hotel being close to the freeway you couldn't hear traffic noise once inside your room. The pool area is great and you can escape the sun by sitting in the covered area in the courtyard. I loved that the living room/kitchenette is separate from the bedroom/bathroom so you have privacy and not feel like you are "stuck" in a hotel room. The restaurant menu was limited but I enjoyed both the cheeseburger and chicken caesar salad. In all the hotel is a great fit for families and business travelers.

2026-07-13 via Tripadvisor
N
nerjlr NONE Blanding, Utah
10
Great stay except for bathrooms...
Pros:

I went with my husband and kids. Breakfast was warm and wonderful, everything was clean, the pull-out beds were comfy (according to my kids), and I love that the TV swiveled 180 degrees so you could watch it from the couch or on the bed. A few warnings: I don't love the "window" on the sink side of the shower! It meant that my kids couldn't use the sink or get things out of the bathroom closet when anyone was showering and vice versa. Also, be aware that the bathroom doors do not lock. This caused a bit of trauma during our stay, lol. But other than than it was a wonderful stay!

2026-07-06 via Tripadvisor
M
Matthew solo_traveller us
9
2026-06-22 via Nuitee
C
Catherine couple us
10
Exactly what we needed for our stay
Pros:

Very clean and very quiet

2026-06-17 via Nuitee
L
Lbaoec808 NONE Honolulu, Oahu, Hawaii
10
Awesome staff and available amenities
Pros:

Friendly staff and EVERYTHING we needed was available such as complimentary breakfast, BBQ area, pool, gym and laundry room❣️

2026-06-16 via Tripadvisor
P
Patrick extended_group us
10
Room was clean and spacious, will definitely stay again.
Pros:

Very clean, friendly staff, great location.

Cons:

N/A

2026-06-03 via Nuitee
B
Brady family_with_children us
8
Breakfast was great everyday but ordering food from the bar menu in the evening was beyond awful!
Pros:

Location was convenient for our activities.

Cons:

The pillows all need replaced badly!

2026-06-03 via Nuitee
W
William extended_group us
8
Pros:

Breakfast buffet was great. Omelette delicious. Location very convenient to our wedding event locations.

Cons:

Tile floor in bathroom very slippery. Dangerous, especially for Seniors.

2026-06-02 via Nuitee
C
Coastal38245172848 NONE
10
Exceptional Hotel
Pros:

The Front desk staff were extremely pleasant and professional. This hotel was extremely cleaned. Rooms were spacious with full size kitchen. Centrally located in Sandy with Shopping and eateries all around. We want stay anywhere else when visiting Salt Lake City.

2026-05-31 via Tripadvisor
R
Russell solo_traveller us
10
2026-05-31 via Nuitee
L
Lucien couple us
10
2026-05-31 via Nuitee