The Kings Arms Hotel

Hotels
Butcombe Brewing Co.
8.5 (1457 reviews)
20 Market Place , Melksham , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Comfortable beds
Cons:
Unclean rooms
Poor WiFi
Limited breakfast options

Categories

Cleanliness
6.89
Some reviewers noted unclean rooms and issues such as bites.
Service
9.36
Staff were described as helpful and friendly across multiple reviews.
Location
9.4
Multiple reviews highlighted convenient location and accessibility.
Room Quality
7.35
Rooms were generally good and clean, but some had issues with decor and safety.
Amenities
8.38
Amenities were seen as satisfactory but with some limitations regarding WiFi and stairs.
Value for Money
9.34
Good values were mentioned in several reviews, indicating overall satisfaction.
Food and Beverage
8.39
Food was generally rated well, but there were a few complaints about breakfast service.
Overall Experience
8.86
Mixed experiences, but many praised the stay overall and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:21

Property Description

Charming Hotel in Melksham with Modern Amenities

Convenient Location: Situated just 6.6 km from Lacock Abbey, The Kings Arms Hotel offers a prime location for exploring the area.

Comfortable Accommodation: Each room is thoughtfully furnished with a flat-screen TV, private bathroom, and cozy bed linens, ensuring a comfortable stay for guests.

On-Site Dining and Facilities: Guests can enjoy the convenience of an on-site restaurant and bar, perfect for unwinding after a day of sightseeing. Additionally, free WiFi and complimentary parking add to the overall guest experience.

Ready to experience a delightful stay in Melksham? Book your room at The Kings Arms Hotel now for an unforgettable getaway.

Important information:

Please note that at weekends the bar can become quite noisy, although normally not past midnight. The property also has regular large functions, and these can also result in more noise than usual. If you have any concerns, please contact the property to discuss any functions or events we may have booked.

Please note that some rooms are accessed by a steep staircase and may not be easily accessible for those with young children or mobility isues. If you have any concerns please contact the property to discuss your requirements.

When booking 5 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for £10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1457 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 8.86
E
eddy couple be
9
Pros:

Zeer hulpvaardig en vriendelijk personeel. Echt kwaliteitsvoedsel. Traditionele pub, mooi gedecoreerd. Parking aan pub en bus naar Bath en andere bestemmingen tegenover de herberg.

2026-07-25 via Nuitee
M
M. Deul solo_traveller nl
7
Goed voor 1 nacht
Pros:

Prettig personeel en ontbijt

Cons:

Sanitair

2026-07-24 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Everything

Cons:

Nothing to complain about

2026-07-24 via Nuitee
C
Cobley solo_traveller gb
8
Pros:

Convenient for our reunion

Cons:

Nothing

2026-07-22 via Nuitee
H
Harry couple gb
10
2026-07-21 via Nuitee
L
Lucia couple it
8
2026-07-21 via Nuitee
P
peter couple gb
7
Okay
Pros:

Convenient location and a good breakfast

Cons:

How our booking was trying to be changed on arrival by being told we had a double not twin room that I had booked and had email confirmation nearly a year ago,after coming back an hour and half later after apparently speaking to the manager she said oh we’ve managed to find you a twin room and then tried to charge us £13 more than I had originally booked it for even with the butcombe discount! But then paid original price after showing her my booking on booking.com
Not good enough after having driven up from south Devon on a very hot day then being messed about.

2026-07-20 via Nuitee
S
Sherana couple gb
10
2026-07-18 via Nuitee
M
Michael solo_traveller gb
10
Lovely place , made very welcome. Took my breakfast order the night before so I could leave ealier f
Pros:

Room excellent. Pets made very welcome. Breakfast fabulous

2026-07-18 via Nuitee
P
Philippe solo_traveller fr
9
Pros:

Nice confortable good food nice béer

2026-07-17 via Nuitee
D
DAVID solo_traveller fr
8
2026-07-15 via Nuitee
A
Andrew couple gb
6
2026-07-13 via Nuitee
N
Niall Rowan solo_traveller gb
6
Pros:

The Buildings and ambience. It's a nice traditional hotel in the centre of Melksham. Staff were nice. You want to like the place.

Cons:

The west facing rooms were unbearable in the recent hot weather. Really bad. Windows had restricted opening which we removed but still not enough. They provided fans but they were not enough. We brought our own big fan. We won't be coming back here in summer until they address this.
Breakfast was quite nice but took an hour to serve and eat. Evening meal food was only so so.

2026-07-13 via Nuitee
S
Sheryl and Paul couple gb
7
2026-07-13 via Nuitee
G
Geoffrey extended_group gb
5
Comfortable but poor temperature management and inadequate restaurant.
Pros:

The room had a bath and the bed was comfortable

Cons:

Breakfast too far too long to arrive. 55 minutes. The room was unbearably hot even with the windows open as far as they would go. On the Sunday evening the kitchen closed at 7pm and the bar at 9pm.

2026-07-13 via Nuitee
L
Lydia family_with_children gb
5
Beautiful hotel but do not stay in upstairs rooms in the hot summer. Wish the staff had warned us.
Pros:

The hotel is really lovely. My husband and I had a very spacious room in the courtyard which was kept quite cool with a fan and an open window during these sweltering days of July. We had a nice dinner, although the food was of an uneven quality,some of us enjoyed our meals more than others. My daughter and husband enjoyed staying up late to watch the football. The staff were very nice. They tried hard at dinner to accommodate my daughter and I who are gluten intolerant.

Cons:

My two adult daughters were in an attic room which was tiny and extremely hot. The manager put.a fan up there when we arrived but even with the small fan we brought it was very uncomfortable. I had emailed twice before we arrived to ask about fans and the heat and had no idea that they’d be put in such a hot room. They had to open a fire door and keep their room door open at night in order to get air in but still passed an uncomfortable night. The management could not move them as they were fully booked. I was told he would reimburse our rooms if we wanted to drive home instead. I feel that the manager could have reimbursed the cost of our daughters’ room as it was so uncomfortable and they knew it would be that hot up there.
Breakfast was also not great for me. My scrambled eggs were burnt, dry and over cooked. I didn’t enjoy my dinner salad either which said it had a Caesar dressing but tasted mostly of mustard which I don’t like. The others in my family enjoyed their meals. All in all a very mixed experience.

2026-07-12 via Nuitee
M
Mark couple gb
9
Friendly and comfortable place to stay in a good location.
Pros:

Friendly staff and excellent location for accessing public transport. Comfortable beds and a big fan, as it was very hot. It was nice to have fresh milk but it would have been good to also have a supply of milk cartons too.

Cons:

Bedroom decor was rather mismatched with two different sets of curtains which made it feel like it was mid renovation which was a shame as it had good room facilities such as the radio, cookies etc.

2026-07-12 via Nuitee
C
Carys solo_traveller gb
8
Good value, decent food and fabulous staff but don’t expect pristine decor.
Pros:

The location suited me as I had to be at an event close by the following day.
It was a very hot day so it was good to find a powerful fan in my room ready for use.
The staff are excellent. Always helpful, polite and looking for solutions to any issues you encounter.

Cons:

It all feels a little tired. The curtains in my room were torn, the paint peeling on the walls, the window lock broken and hanging off. And it may be a small thing but as a single traveller, when I book to eat in the dining room then that’s where I want to eat. I don’t like arriving to be told I’ve been placed in the bar area for my meal - though the staff were speedy to sort that out.

2026-07-12 via Nuitee
S
Susan couple gb
8
We both loved our stay here. Made to feel very welcome and nothing was too much trouble for anyone. Would definitely sta
Pros:

Lovely old property and full of character.
Good contact from staff and able to get in earlier,so appreciated.
Very clean, good tea and coffee making facilities.
Breakfast was lovely and plentiful and good freshly made tea and coffee.

Cons:

Due to exceptionally hot weather it was difficult to cool our room even with the fan that was provided
Couldn’t make the shower go to a cool setting.

2026-07-11 via Nuitee
I
Ian solo_traveller gb
8
2026-07-10 via Nuitee