Facilities

Fitness facilities
Proposal/romance packages available
Free beach shuttle
Arcade/game room
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean hotel
Kind staff
Good breakfast
Cons:
Old and outdated rooms
Poor service at times
Misleading resort classification
Inconsistent housekeeping
High prices and lack of amenities

Categories

Cleanliness
8.2
Reported ant infestation and inconsistent housekeeping.
Service
10
Most staff were kind, but some were unprofessional and dismissive.
Location
9.7
Location is decent, but not ideal for full-service stays.
Room Quality
7.7
Rooms are old and outdated, which detracts from the experience.
Amenities
8.7
Limited amenities and misleading classification as a resort.
Value for Money
7.2
High prices for basic accommodations, especially during festivals.
Food and Beverage
9.2
Breakfast staff were lovely, but food services lacking overall.
Overall Experience
9.7
Had some positive experiences, but significant issues detracted from my stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:40

Property Description

Experience the perfect blend of luxury and comfort at Vitors Village, your ideal getaway in Lagoa!

Relaxation at Its Finest
Dive into one of our two stunning outdoor swimming pools, or stay active in our fully-equipped fitness center. Whether you prefer lounging or exercising, every guest can find their Zen here.

Family-Friendly Fun
With an arcade/game room and bicycles available for rent, there's never a dull moment. Our family-friendly atmosphere ensures both kids and adults can enjoy a memorable stay.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the property and enjoy delicious meals at our on-site restaurant, Purple. Plus, our free beach shuttle service makes accessing the beautiful beaches effortless.

Book your stay at Vitors Village now and indulge in an unforgettable escape!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 8.2
Service: 10
Location: 9.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 7.2
Food and Beverage: 9.2
Overall Experience: 9.7
M
michael • partner
8
Pros:

Easy parking. Good check in and delightful staff. Landscaping was excellent and well maintained. The main pool was really nice with a reasonable number of sunbeds. There was however, a second pool which was somewhat grim which faced a massive retaining wall.
The accomodation itself was fine, if a bit dated. Spacious living/kitchenette area. Reasonable bathroom and bedroom whjich was comfy enough. The room description stated 'river view', which wasn't entirely accurate. THe apartment was somwhat overlooked. You could see into the adjoining apartments (and vise versa) very easily.

2025-10-11 • via Nuitee
J
Johanna • partner
10
Pros:

Lovely clean hotel, great staff & food

2025-09-15 • via Nuitee
R
Robert
6
Room very old and outdated
Pros:

Room was very old and outdated. Towels for beach and pool were not provided and made it challenging.

2025-09-04 • via Nuitee
M
Monica • friends
4
Pros:

Misleading “Resort” – Overpriced, Poor Service, and Unwelcoming Atmosphere

Vitor’s Village is not a resort—it’s an extended stay apartment complex with pools. If you’re expecting a full-service, relaxing experience, this is not the place.

There is no food or drink service at the pools. Pool towels are not provided, and you're told not to bring room towels, which are only replaced every two days, with linens changed every three. Housekeeping was inconsistent—I had to call for basic cleaning, and on one occasion, despite staying in the room, no one came. I was falsely told the room had a “Do Not Disturb” sign.

The apartments have an ant infestation, which I reported—nothing was done.

While Eduardo tried to help, his colleague was extremely rude and dismissive, making me feel like I was inconveniencing him for raising legitimate concerns. That same colleague made me feel like an unwanted guest, despite being a paying customer.

The gym is severely lacking, and overall amenities do not match the high cost. Speaking of cost, they clearly price gouge during festivals, charging luxury prices for basic accommodations.

We booked through a third party, and when I informed the manager that the agent had been trying to contact the property to assist with our complaints, he outright said:

"I don't need to answer them. Why are they bothering me? They need to read their contract."

That level of unprofessionalism and disregard speaks volumes.

I would never stay here again.

2025-07-21 • via Nuitee
S
Seongmin • family
10
Pros:

They were so kind, one of the best places I’ve ever stayed.

2025-07-13 • via Nuitee
S
Steve • partner
8
Pros:

Air con rooms in real hot weather

Suite was perfect for us

Lovely staff at breakfast
Couple of the guys a Bit grumpy in bar at night

2025-07-09 • via Nuitee
S
Sue • partner
10
Pros:

Beautiful setting with immaculate gardens and a high standard of cleanliness.
Apartment was spacious and had everything we needed.
Restaurant and bar area was lovely next to the pool and the views across the river Arade from the balcony was perfect!
Staff were all very helpful and polite.
Would definitely recommend and return.

2025-07-07 • via Nuitee
B
Bradley • family_with_children
8
Pros:

This was a beautiful hotel. The pool and the property are really nice. The service at the restaurant is not very good. I would avoid that if possible.

2025-07-03 • via Nuitee
B
Bree • family
6
Pros:

Overall, we enjoyed our stay at Vitor's Village. The property is beautiful and the public areas (reception, restaurant, pool) are all beautiful and well-maintained.

Pros:
- Beautiful property with lots of pool space.
- Close to both Portimao and Ferragudo.
- Friendly staff.

Cons:
- Not accessible. No elevators, most rooms require climbing stairs.
- Several missing amenities: pool towels, hair conditioner, dish soap, dish scrub brush.
- Room cleaning was not acceptable. The bottom of our shower curtain was mouldy, the toilet paper offered was paper thin, the couch has never been vacuumed (and had a smell), there was nothing to wash the dishes with, etc.
- Our bathroom looked nothing like what's pictured in the listing (it was very small).

To summarize, the resort is beautiful and safe. Next time we would opt to pay a little more for a nicer room and hope that the cleaning is better.

2025-06-16 • via Nuitee
T
Teikai • family_with_children
10
Pros:

The breakfast was really good. The property was very well designed with easy access to the pool and common areas. Pool towels would be appreciated.

2025-04-27 • via Nuitee
V
Verified traveler
6
Pros:

Several different levels of rooms across 5 3-story buildings. We booked the double room: had 2 twin beds with a small table in-between. The only lamp in the room had about a 40w bulb. There was one overhead light by the door. Room was very very small! There are no elevators. Where you park you had to walk across many sidewalks to get to your building. Breakfast (we booked included) was just OK. One nice thing was that they had a shuttle to town.

2025-04-17 • via Nuitee
S
Suzanne
8
Good valaue for money
Pros:

Great location close to everything. I only stayed one night but enjoyed the stay. The apartment was quiet, spacious and comfortable, the kitchen was a bit basic with no other amenities than a kettle and some cups. The restaurant was great with lovely food and very nice staff.
Overall, great value for money.

2024-11-20 • via Nuitee
J
jonathan
10
Brilliant value for money.
Pros:

Been several times and keep going back. Staff are excellent and always welcoming. Hotel areas always kept clean. Pools kept clean and plenty of sun beds. Brilliant value for money. Big bed and hot powerful shower.

2024-11-17 • via Nuitee
T
tony
10
Pros:

Really enjoyed our stay, well worth the trip

2024-11-11 • via Nuitee
J
Jacqueline • partner
10
Pros:

Everything is in walking distance including grocery stores and even a McDonalds for those who are easing into adventurous dining

2024-11-10 • via Nuitee
V
Verified traveler
6
Vitor village
Pros:

Our sink kept blocking ..it was very noisy we had a walkway at the side of apartment and it was a constant flow of people arriving and departing at all hours especially early ..cleaning staff always outside our window with the trolly banging and no consideration for guests ..the bath taps ran very slow hen water taking ages to fill ..so sadley we felt very disapointed..and day one our towels were soiled

2024-10-13 • via Nuitee
T
Talisa
10
Pros:

I liked how they cleaned the room every day I stayed with out me asking. Very friendly and helpful with activities around the area and gave great tips for transportation. Will definitely book again. Food and drinks and hospitality was amazing

2024-09-30 • via Nuitee
R
Robert • partner
10
Pros:

Lovely surroundings and views. Peaceful but in easy proximity to town facilities despite steep hill.

2024-09-24 • via Nuitee
C
Christopher • family_with_children
10
Pros:

We’ve stayed here 3 times. The rooms are great, the pools are big and the pool area is cleaned each night.

Plenty of parking and a short walk to the brilliant town. The breakfast is very well priced and a good selection.

I would highly recommend this hotel.

2024-09-05 • via Nuitee
S
Shanna • friends
6
Pros:

Property was ok, restaurant was never opened when we tried to go. Staff were okay. Rooms were decent but there were ants everywhere

2024-07-06 • via Nuitee