W6 Hotel Hammersmith

Hotels
The So Apartments
5.6 (113 reviews)
38-40 Glenthorn Road, London, England, W6 OLS , London , GB

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Smoke-free property
Express check-in
See all facilities

Review Highlights

Pros:
Convenient location near transportation
Comfortable sleep reported in some instances
Cons:
Poor cleanliness and room conditions
Inadequate service and amenities

Categories

Cleanliness
3.1
Multiple reviews highlight filthy rooms and inadequate cleaning.
Service
7.6
Standard service quality mentioned, though with some complaints about staff accommodation.
Location
8.1
Convenient location mentioned with proximity to transit.
Room Quality
4.1
Several reviews indicate poor room condition and amenities.
Amenities
5.1
Amenities were lacking and some functionality issues were highlighted.
Value for Money
4.6
General dissatisfaction with quality for price paid.
Food and Beverage
6.1
Not specifically mentioned, considered standard quality for this hotel tier.
Overall Experience
6.1
Generally dissatisfied, with major complaints outlined in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:23

Property Description

Experience a delightful retreat at W6 Hotel Hammersmith, where comfort meets convenience in the heart of London.

Stylish Accommodations
Unwind in one of our 29 individually decorated guestrooms, featuring kitchenettes equipped with refrigerators and microwaves for your culinary needs. Enjoy entertainment on flat-screen televisions and stay connected with complimentary wireless internet access.

Exceptional Amenities
Our hotel offers a range of amenities, including express check-in, a 24-hour front desk, and concierge services to assist with all your travel needs. Dry cleaning and daily housekeeping ensure a hassle-free stay, allowing you to focus on enjoying your visit.

Prime Location
Situated just minutes from major attractions like Kensington High Street and the Thames River, you’ll find yourself perfectly positioned to explore the best of London, including shopping and cultural landmarks.

Don't miss out on a memorable stay—book your escape to W6 Hotel Hammersmith today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5.6
Based on 113 reviews
Cleanliness: 3.1
Service: 7.6
Location: 8.1
Room Quality: 4.1
Amenities: 5.1
Value for Money: 4.6
Food and Beverage: 6.1
Overall Experience: 6.1
V
Victoria couple gb
9
2026-05-16 via Nuitee
F
FERHAT solo_traveller dz
8
2026-05-16 via Nuitee
O
Omughelli solo_traveller ng
7
2026-05-16 via Nuitee
F
Franky Fenix solo_traveller gb
8
Overall impressive, better than most places and HUGE space
Pros:

So much room for your ££! Bed was comfy, lots of pillows. Amazing location. Helpful staff, although the 'back in 10 mins' sign was there far beyond that. Digital locks. WiFi included. Had microwave, plates, fridge.

Cons:

Didn't have cutlery. There was a dirty washing up sponge. Bathroom was alright but shower grout needed a clean/touch up. Thin walls so you could hear loud tv next door, as well as 5am what sounded like someone trying to plug something in the wall and missing it for about 20 mins. But otherwise, quiet neighborhood.

2026-05-16 via Nuitee
A
Anri couple lv
7
2026-05-16 via Nuitee
J
Julia solo_traveller pl
10
2026-05-15 via Nuitee
K
Kayleigh solo_traveller gb
10
Highly recommended
Pros:

Perfect location. Very comfortable bed

Cons:

Nothing

2026-05-15 via Nuitee
V
Vineta solo_traveller gb
6
👍 ok
Pros:

Price &location 👍

Cons:

The building in general is beautiful, location is perfect only missing owner, more care of this place.

2026-05-15 via Nuitee
M
Matt solo_traveller gb
10
2026-05-15 via Nuitee
P
Petr couple cz
5
Pros:

Skvělá poloha. Blízko metro, autobusy, obchody, restaurace, hospody. Bezpečné.
Pro fotbalisty Fulham a Chrlsea stadiony blízko.

Cons:

Fotografie “Exekutive” pokoje neodpovídal skutečnosti. Žádná skříň. Dvířka kuchyně by potřebovali opravu, stejně držák wc papíru.

2026-05-14 via Nuitee
Z
Zhafirin Farhan couple my
7
Not that good, but okay.
Pros:

I think the location-wise was good! I can get to Hammersmith station just around 5-10min depending on your walking speed. There is also a Livat shopping mall just across the hotel (enter using carpark door). TK Maxx also nearby! And also the hotel helped me to store my luggages which got 4 of them! I give the good rate just for those!

Cons:

There were a lot that i didn’t like about the hotel. First is the room, we were given lower ground room at first at the room was bad! We were stunned at first and stood there for like 2-3min and decided we needed a change. Luckily the staff was okay with that even tho he asked why. I just answered the floor, lol it was really bad and scary. But it didn’t stop there. Next we got 2nd level room. The stairs very narrow. Not recommended for people with big luggages, no lift! Hard to lift up the staircase. The room was better, and we stayed. Then the heater is quite old but functioned well. I think others okay. Just a bit smelly at the entrance of the hotel. If you guys will bring small luggage or short stay is fine.

2026-05-13 via Nuitee
Z
Zak solo_traveller gb
3
You are accepting damage, poor cleanliness & safety for slightly below average price.
Pros:

The price and location ARE GOOD. The bed was FINE. Bedframe damaged but no issues sleeping. I also liked that I had a TV with a USB slot, that helped me throw some TV on before bed. Shower and toilet was fine, working, good pressure etc. the bare minimum I expect really.

Cons:

Guess I got the short straw for my room because unfortunately there's a lot I didn't like about this place. The photos speak for themselves. Its clear as day what to expect in this "Luxury Suite" upgrade I got on this site lmao. My stay was in April 2026. Since there are similar photos dating awhile back, its clear that they don't intend to ever clean this room properly so I don't feel bad giving it the review it deserves.

The most egregeous part of this place is undoubtebly the cleanliness and just general damage. Quite frankly I have never seen a more disgusting place. Literally. If someone asked me whether it was legal to sell this to the public I would have assumed not. That's just how bad it was. Again the photos speak volumes.

Here's a list of the damage I could see during my single night visit.
- Chipped dresser
- Utterly destroyed Lampshade
- Wardrobe handles upside down and paint smeared over it
- A window that cannot be locked or closed
- Roller blinds that look as though they've never been moved or cleaned
- MASSIVE ammounts of floor damage
- Chipped skirting boards
- Both radiators were rusted, unclean, chipped and discoloured
- Rusted unclean wastebin
- Rusted unclean Taps & Faucets
- Broken doorhandle on toilet
- Chipped painted doors
- Hole in the wall from the main door
- Disgusting crusted milk pods left in the fridge...
- Chair was chipped and had holes in the leather
- Cheap ID card with literal duct tape on there
- Hand prints all over the walls
- Unclean TV remote with no back

What's most ALARMING is that you can't lock the window since you're on the ground floor in London of all places. I slept with the kitchen knife just in case. I wouldn't be happy for my daughter to sleep here alone that's for sure. Also, I felt as though I needed to wear shoes at all times when inside this room. Something that should never be the case really.

2026-05-12 via Nuitee
O
Omar couple es
4
2026-05-11 via Nuitee
J
Jenny couple se
5
Pros:

Läget om fokus är att shoppa och kommunikation till centrum och flygplats

Cons:

Ostädat och städade inte under vår vistelse på 4 nätter trots att vi pratade med receptionen.

2026-05-11 via Nuitee
J
Jaime family_with_children gb
5
Great location for attending BGT!!
Pros:

- Excellent WiFi range.
- Perfect location. Just 10 minutes walk to Eventim Apollo theatre in Hammersmith.
- Good size apartment for a family of 4.
- The fridge in the room works very well.
- Super clean/brand new microwave.
- Clean sheets and towels.
- Easy to reach the perfect temperature in the shower.

Cons:

- Room dated, and demands some care and minimal decoration.
- Not attention to detail. There are fixes here and there and patches that have been done in the apartment along the years without putting some love on them (i.e: patches in the walls in different colours, the silicon in some parts of the bathroom need to be replaced, etc).
- The floor in the apartment wasn’t clean.
- No views to London at all. The apartment was in the basement of the building, so our views were to a white wall.
- Our apartment was dark. As mentioned, it was in the basement and there were only 4 spot lights (not very bright) in one side of the room, just over the dining table.

2026-05-10 via Nuitee
M
magrini solo_traveller it
6
Pros:

La posizione e la tranquillità

Cons:

La pulizia della stanza

2026-05-10 via Nuitee
C
Carlie family_with_children gb
8
2026-05-09 via Nuitee
A
Alan solo_traveller gb
8
Great location and value
Pros:

Ok, I'm not going to sugar coat this...
Location. 5 min walk to Hammersmith station.
Friendly, helpful staff.
Large, comfortable, well equipped room, and mine had a large outdoor deck area.
Free tea and coffee.
Good value for money considering the location.

Cons:

The room is a bit worn, but clean.
Slight damp smell.
Needs a new shower head and rail.

Would I stay here again???

Yes, definitely

2026-05-09 via Nuitee
G
Gael solo_traveller gb
8
2026-05-08 via Nuitee
K
Kevin couple nl
4
Tijd voor een renovatie
Pros:

Locatie is top en het personeel vriendelijk.

Cons:

Zeer verouderde kamers die (optisch) erg vies zijn. Alles zit los, spullen zijn bij elkaar geraapt of kapot en de faciliteiten in de kamer beneden de maat. Kortom: hoog tijd voor een grondige renovatie. Tip: tapijt is wellicht niet het beste idee.

2026-05-07 via Nuitee