W6 Hotel Hammersmith

I have to say that the room in this hotel was nothing like the photos they have shown, I’m not sure which hotel that was but it wasn’t ours. The room did not feel clean, the sink was blocked and we booked the room for 2 people and were left 1 cup for coffee.
The location of the hotel was good, only about 5 minutes walk away from the station which, unfortunately, we were only too happy to make on our last day.

The light was broken.
A kettle would have been good.

First room was dirty. Spoken to reception staff and was changed to another room. Comfortable night sleep within short walk from tube station and also the Eventim Apollo

This is a good place

Nothing like the photos. No AC, very dirty.. I got sick because of there cleaning chemicals. They leave windows open to mask the smell. I would not recommend using them.

The room we had (upstairs) was adequate for our needs - 2 single beds, bathroom, fridge. The shower was small, but ok - except on the last morning when there was no hot water. The room was quiet, except when other guests were walking nearby. The whole room was pretty shabby, dusty and not exactly sparklingly clean.

Room was mostly okay, but felt andvsmellee damp. Furniture, mattress, and fittings look and feel cheap.

There was no electricity, it hadn’t been cleaned, the shower wouldn’t turn on, the bed was too low, the room no working television. The staff were not accommodating and nothing was right about our stay. Apart from the location.

We originally booked a 2 nights stay at W6 Hotel Hammersmith, with check-in on May 30, 2025. Upon arrival, we were given a basement-level room, which was extremely disappointing. The entrance to the room was cluttered with piles of used linens collected by housekeeping. Then, the room inside had peeling paint on the walls, the bed and furniture were dirty, and the bathroom ceiling was also peeling. The sink and bathtub drained very slowly.

Our family had a very difficult night. The room faced a main street with heavy noise throughout the night, and we doesn't close the windows due the hot weather if close not fresh air for us to breathe. We had complained to the hotel staff that night, but they said no other rooms were available. With no choice for us stayed the night, but we barely slept at all.

The next morning, we spoke with the hotel manager and were given a different room on the first floor. However, the situation was not much better. The new room also had peeling paint and was not clean. At that point, we decided to leave the hotel immediately and contacted Hotels.com to request a refund for the second night.

The W6 hotel has replied to hotel.com on 2nd June 2025, that they can refund the 2nd night's staying fee. Unfortunately, even after more than a month, the hotel has still not processed the refund as promised for that second night. To make matters worse, when I called the hotel later to follow up, they claimed they had no record of our stay.

HORRIFIC - stay anywhere else. Sleep in a tent in the park - would be better than this hotel. A deluxe twin room with kitchi ette is a major misrepresentation- see photos. This room was filthy and hadn't been cleaned for at least 6 months if ever. It was full of mold, had loads of black flies and even slugs in the room. The toilet seat was broken the tv didnt work. The kitchenette was a plank of wood with a load of knives thrown on it - not even in a drawer, 1 plate 1 cup and a moldy fridge with dried milk in the door. The 'city view' was a wall in a basement. DONT GO NEAR THIS PLACE. i tried to change my booking but hotels.com were no help. I will be going to trading standards as this is complete misadvertising. Below is my receipt for what they said id booked and the other pictures are what we got

AVOID THIS HOTEL AT ALL COSTS.

I’ve stayed in countless hotels, and W6 Hotel in Hammersmith is hands-down the WORST I’ve ever experienced. I read the bad reviews and stupidly thought I’d give it a chance because of the photos and the location. Biggest mistake ever.
• There’s mould everywhere.
• The bed was filthy.
• The whole place feels disgusting and neglected.

I honestly think the good reviews are fake because there’s no way anyone could rate this dump highly. Do yourself a favour and spend a bit more money to stay anywhere else. This place is a health hazard and a complete scam.

We liked that there was a microwave and refrigerator/freezer. A/c was great with the hot weather. Close to the tube and downtown. Bikes for rent. There was an issue and staff were responsive and took care of the issue.I

This property was dirty, tired and dated.

There was no staff at the desk when checking in.

When a member of staff did arrive he acted as if we were an inconvenience.


As we walked to our room the whole property and particularly it's carpet and walls were dirty. There are holes in the wall and marks where paint is either peeling or scraped off.

The room was the same, dirty and poorly maintained. We had a kitchenet with holes in the counter top. Scrapes on the walls, and the bed smelt slightly of bleach. (Not to mention the bed was two singles slided together)

There were hairs in the shower and bathroom when we had arrived and marks on the toilet. The floor had clearly not been cleaned and had broken tiles, and a hole in the wall.

The window too was dirty and random splots of paint on the floor, walls, and door, as if to cover up marks. Frankly I would have like to have told the staff, but as we checked out the staff member gave us a grunt and didn't bother to ask how our stay was.

This was a disaster of a hotel, as as someone who's worked in the catering industry I know how hard some people work. The owners should be ashamed of the product and service they deliver.

I booked an executive studio and nothing was executive about the stay. Completely run down room, dirty and nothing worked correctly. In a kitchen cupboard it seemed to be 'lost property' as there was dirty boxershorts, socks and a wash bag left to our delight. The bedroom smelt of poo when we walked in, the bedroom door was literally a wardrobe sliding door and the ceiling over the shower had clearly caved in and they had pinned a floor tile to the ceiling... very executive! The bed hadnt even been made properly, there was no mattress protector on the mattress, the metal frame and white headboard were filthy so we actually wiped these ourselves. The blanket and cushions on the bed were stained and filthy too.

Only good thing about this property was how close it was to the Hammersmith Apollo. I wouldn't ever stay here again!

Nice room, exec studio. Everything you need for a short stay and to get your head down as a single bloke on his own visiting friends.

The staff were very helpful but some amenity faults such as in first room shower leaked into floor below so we were not able to use shower in the room. They provided another room for additional nights however shower in that room was very difficult to get water to temperature you could shower in.

W6 is located in a great area, staff was friendly. The property is tired and would benefit from renovation, no elevator so a challenge with the luggage.

Property is reasonably priced and clean, tidy and in an ok state of repair. For the price point its better than some other places I've stayed at this level.

Good location, and the hotel smells amazing, but the room wasn't properly cleaned and the decor needs an update. Staff were so friendly and helpful.

Average stay, hotel room was ok to lay your head down in a good location. Property old and run down, in need to a re do. Wi dow seal's broken, holes and dents in places and a sink that wouldn't drain correctly.

Hotel contacted us to say we were unable to have you stay due work within the hotel and offered us a new location but we were unable to this offer due to location.

Informed the hotel of this and never received any further communication on it, messaged and rang a few times but was ignored. Thankful hotels.com rang and spoke to hotel and sported it out.

There was no work being done around or in the hotel at the time we stayed there, so not sure why they told us we couldnt stay but then changed their mind