W6 Hotel Hammersmith

Hotels
The So Apartments
5.6 (113 reviews)
38-40 Glenthorn Road, London, England, W6 OLS , London , GB

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Smoke-free property
Express check-in
See all facilities

Review Highlights

Pros:
Convenient location near transportation
Comfortable sleep reported in some instances
Cons:
Poor cleanliness and room conditions
Inadequate service and amenities

Categories

Cleanliness
3.1
Multiple reviews highlight filthy rooms and inadequate cleaning.
Service
7.6
Standard service quality mentioned, though with some complaints about staff accommodation.
Location
8.1
Convenient location mentioned with proximity to transit.
Room Quality
4.1
Several reviews indicate poor room condition and amenities.
Amenities
5.1
Amenities were lacking and some functionality issues were highlighted.
Value for Money
4.6
General dissatisfaction with quality for price paid.
Food and Beverage
6.1
Not specifically mentioned, considered standard quality for this hotel tier.
Overall Experience
6.1
Generally dissatisfied, with major complaints outlined in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:23

Property Description

Experience a delightful retreat at W6 Hotel Hammersmith, where comfort meets convenience in the heart of London.

Stylish Accommodations
Unwind in one of our 29 individually decorated guestrooms, featuring kitchenettes equipped with refrigerators and microwaves for your culinary needs. Enjoy entertainment on flat-screen televisions and stay connected with complimentary wireless internet access.

Exceptional Amenities
Our hotel offers a range of amenities, including express check-in, a 24-hour front desk, and concierge services to assist with all your travel needs. Dry cleaning and daily housekeeping ensure a hassle-free stay, allowing you to focus on enjoying your visit.

Prime Location
Situated just minutes from major attractions like Kensington High Street and the Thames River, you’ll find yourself perfectly positioned to explore the best of London, including shopping and cultural landmarks.

Don't miss out on a memorable stay—book your escape to W6 Hotel Hammersmith today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

5.6
Based on 113 reviews
Cleanliness: 3.1
Service: 7.6
Location: 8.1
Room Quality: 4.1
Amenities: 5.1
Value for Money: 4.6
Food and Beverage: 6.1
Overall Experience: 6.1
I
Iryna family_with_children pl
2
Nie polecam.. takiego brudnego hotelu nigdy nie widziałam…
2026-06-13 via Nuitee
P
Peter couple gb
6
It did the trick
Pros:

Decent sized room and clean. Not as attractive on the outside from when you check in to going to your room.

Cons:

No one was at reception and had to wait for 10-15 mins. There was a sign on the door saying someone would be back soon and a telephone number to call which was switched off!

2026-06-13 via Nuitee
A
Ahmed solo_traveller gb
10
2026-06-13 via Nuitee
M
mohamed solo_traveller eg
7
2026-06-13 via Nuitee
S
Saunders couple gb
6
Good
Pros:

Good location and close to the station

2026-06-13 via Nuitee
C
CHARLENE couple fr
8
Great Value Hotel
Pros:

Staff was very helpful with asked questions and services offered. Room was clean and well equipped. The location was great with 4 subways and a bus station nearby, but also stores all over.

2026-06-11 via Nuitee
S
silver fox solo_traveller gb
8
Pros:

Location and room was very good
Very clean .

Cons:

Lack of cutlery no oven tray

2026-06-11 via Nuitee
M
Maria solo_traveller gb
8
Pros:

Very friendly staff and helpful 👍

2026-06-10 via Nuitee
T
Tanvi solo_traveller gb
2
DO NOT STAY HERE
Pros:

Aside from the location, there is no benefit of staying here

Cons:

This place is filthy - I mean gross. The rooms aren’t properly cleaned, there’s stains everywhere (including around the toilet), and there is the strongest smell of mildew in the bathrooms. When I first arrived there was also ants in my room, I complained and they moved me to another room - same problem. I would strongly recommend no one brings a child <5 years old to this property as it is just unsafe. I have asthma which was being badly triggered by the mould, and I will be reporting this venue to the health & safety department.

2026-06-10 via Nuitee
B
Bruno solo_traveller pt
7
2026-06-10 via Nuitee
D
Daniel Dessa Mae Batoon solo_traveller gb
1
I Love The Place But. . . . G
Pros:

I like the location. It is conveniently located with excellent access to public transport, shops, and local attractions.

Cons:

From all the 12 Executive Apartment bookings that I booked and completed since 2021, I strongly believe that I was only assigned to one for 4 instances. It's frustrating because mostly I booked in advance, messaged the property, kept track of the availability of the preferred room and still I was assigned the least preferred room on the actual dates. I learned to love the place so even if they treat me like this most of the time, I still choose to stay with them. It is just disappointing and frustrating.

2026-06-08 via Nuitee
M
Marigold couple gb
6
Pros:

Location

Cons:

Cleanliness

2026-06-08 via Nuitee
A
Arturo solo_traveller it
4
Pros:

Stanze piccole, poco pulito

2026-06-08 via Nuitee
D
Daniel Dessa Mae Batoon solo_traveller gb
1
2026-06-08 via Nuitee
G
Gael solo_traveller gb
8
2026-06-08 via Nuitee
B
Bartłomiej solo_traveller pl
4
Dobry hotel jesli zaakceptujesz brak czystości i odrapane drzwi
Pros:

Bliskość metra, czyste ręczniki

Cons:

Otrzymaliśmy pokój w piwnicy o czym nie było mowy. Od wejścia bardzo mocno śmierdziało stęchlizną i pleśnią. W prawdzie następnego dnia miły pan z obslugi zmienił nam pokój na inny w którym nie śmierdziało, jednak łóżko było w nim niezbyt czysto.

2026-06-07 via Nuitee
A
Alexander couple de
9
Würde ich wieder so machen mit geringfügigen Anpassung.
Pros:

Die Unterkunft war gut gelegen an einer zentralen U-Bahn-Station. Und direkt ein Pub war nebenan.

Cons:

Ich hatte zwei Einzelbetten, anstatt eines französischen Bits angewählt. Die Betten standen zwar nebeneinander, waren aber sehr unterschiedlich, vor allem eins sehr schmal.

2026-06-06 via Nuitee
S
Sabiha solo_traveller gb
4
Horrible.
Pros:

Close to station.

Cons:

I was only staying a night, I got given a room with a broken shower which was promptly looked at, but then was offered a room in the basement area…creepy at 9pm to change your room alone to there.
Got there and the chairs had stains, bathroom looked like it hasn’t been updated since the victorian era. It’s got stains and broken cabinets like a horror movie.
Then, worst bit is i agreed to stay, as i just needed to stay a night, then realised NONE of the windows locked, anyone could come inside at night…i told the staff and they said yeah they cant do anything and id have to use the shower there and move back to my other room…i had no choice but to do so. I was then told the heating system is off and will not work, asked 3 times for heating to be switched on, it was freezing. Horrible rooms!! They need to update everything, staff were doing their best, but nothing in their power apparently.
Refuse the lower floor rooms, floor 3 has an okay room still sink was blocked last time i stayed!!!! But you have to checkin before 2-3pm to get room upstairs. Ridiculous.

2026-06-06 via Nuitee
M
marcello couple it
6
Credo solamente non sia giusto illudere la clientela… per il resto fortunatamente Londra è magica
Pros:

La posizione

Cons:

Le camere obsolete e assolutamente non corrispondenti alle foto sicuramente non veritiere esposte sul Vs sito … arredi vecchi … ho chiesto di cambiare stanza ma un’altra propostami era addirittura peggiore … mi dispiace non averla fotografata ….

2026-06-06 via Nuitee
M
michael couple us
5
Ok for a night wouldn’t stay longer - very dirty
Pros:

Nice location close to train stations both district and circle - so it was easy to get anywhere

Cons:

The stove didn’t work, most of the time you got maybe three tv channels that worked
The bathroom shower was very old and dirty - some
Sort of soap scum or something like that all over then door track
The walls were falling apart in the bathroom
The refrigerator barely kept things cold
No AC - fan provided was a small desk fan
The window to outside was incredibly dirty and had mold growing on its frame

2026-06-05 via Nuitee