Palace Hotel Desenzano

Hotels
8.8 (3875 reviews)
Viale Francesco Agello 114/A , Desenzano del Garda , it

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great food options
Relaxing atmosphere
Cons:
Cleanliness issues in bathrooms
Limited TV functionality
Temperature issues with water

Categories

Cleanliness
8.21
Some reviews mentioned issues with bathroom cleanliness.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
9.02
Close to bus station and convenient for traveling.
Room Quality
8.67
Rooms are described as clean, comfortable, and well-equipped.
Amenities
8.5
Spa and pool amenities are mostly positive, with some limitations.
Value for Money
8.66
Overall good value, but some amenities could be improved for the price.
Food and Beverage
9.21
Breakfast and bar services received high praise.
Overall Experience
8.98
Most guests report a very satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:08

Property Description

Luxurious Accommodations
Palace Hotel offers elegantly designed rooms with modern amenities including LCD TV and free Sky channels. The spacious rooms feature classic décor, balconies or terraces, and some even offer stunning lake views.

Relaxation and Wellness
Indulge in ultimate relaxation at the hotel's wellness center which includes Turkish bath, saunas, salt room, and various beauty treatments. Unwind in the relaxation areas and treat yourself to rejuvenating massages available on-site.

Spectacular Swimming Pools
Enjoy a refreshing dip in not one, but two swimming pools at Palace Hotel. With a garden pool open seasonally and a rooftop pool offering saltwater and picturesque lake views year-round, guests can bask in luxury and serenity.

Experience luxury and comfort at Palace Hotel - book now for an unforgettable stay!

Important information:

It is mandatory to inform the property in advance if you plan to arrive after 20:00.

The on-site private parking is only available upon reservation as parking spaces are limited.

Beauty/wellness treatments and massages are at extra charge.

Access to garden pool (summer only) is free of charge, while access to panoramic pool is subject to availability upon surcharge and has to be booked in advance.

Breakfast is served from 07:30 until 10:30.

Please note that air conditioning is only available during summer.

Access to the wellness center is included when booking rooms marked &SPA.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 12 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3875 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.02
Room Quality: 8.67
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.98
G
GiuliaRoberti solo_traveller it
8
2026-06-27 via Nuitee
פיין couple il
8
2026-06-27 via Nuitee
C
Christian couple it
4
Cons:

Capisco il check in alle 15, noi arriviamo alle 11, che la camera non sia ancora pronta, ma mi aspettavo almeno di poter utilizzare la piscina lasciando i bagagli in deposito. È un servizio che molti hotel della stessa categoria offrono e sinceramente mi lascia un po’ deluso.” Anche perché il check out è alle 10,30… e per 600 euro insomma…

2026-06-27 via Nuitee
V
Vincenzo solo_traveller it
8
2026-06-27 via Nuitee
C
Chris couple de
4
Mittelmässiges Hotel mit Massenabfertigung
Pros:

Personal war sehr hilfsbereit und nett.

Cons:

Starke Massenabfertigung im Hotel. Frühstück war im Vergleich zu allen anderen Unterkünften von uns am Gardasee das schlechteste. Umgebung ist aufgrund der Landstrasse und des Kreisels ziemlich laut. Überall auf den Balkonen wurde geraucht, so dass man keine Luft ins Zimmer lassen konnte.

2026-06-27 via Nuitee
M
Matthias couple de
10
2026-06-26 via Nuitee
S
Svetlana couple lv
7
Pros:

At first, we were given a room on the ground floor with direct access to the garden. Unfortunately, it felt damp, cold, and rather uncomfortable. The air conditioning wasn’t available in April, and it was too cold to leave the windows open at night. We actually ended up catching a cold.

Thankfully, after we were moved to a sunny room on the other side of the hotel, our experience improved significantly.

On the positive side, the rooftop terrace with its swimming pool is a lovely feature, and the location is beautiful. The hotel also looks much more impressive from the outside than it does inside.

Overall, however, I don’t think the value for money matches the price.

Cons:

There were almost no vegan breakfast options, which was quite disappointing.

2026-06-26 via Nuitee
G
GIOVANNI solo_traveller it
7
2026-06-26 via Nuitee
G
Gianfranco couple it
9
2026-06-25 via Nuitee
T
Tetiana couple ua
10
Pros:

Прекрасный персонал на ресепшен, на завтраке в ресторане. Хороший завтрак, просекко , вкуснейшие круассаны, в один из дней , круассаны закончились так как мы были уже к окончанию завтрака, нам любезно приготовили новую порцию свежих. Просторные номера, удобные матрасы, подушки, просторный балкон и шикарный вид на озеро. Бассейн на крыше с прекрасным видом на Гарду и красивые закаты. Хорошая СПА-зона.

Cons:

Нам все понравилось. Единственный ньюанс который сложно отнести к недостаткам отеля, но обычно во всех отелях в которых мы останавливались на день рождения всегда получали какое-либо небольшое поздравление, это мог быть маленький знак внимания, открытка, бутылка вина или просекко или десерт, здесь почему-то совсем никак не поздравили, хотя такого уровня отели всегда это делают и я предварительно, при бронировании, уточняла , есть ли у них какие-то предложения на день рождения так как у мужа был юбилей. На что мне ответили- изучайте у нас на сайте

2026-06-25 via Nuitee
M
Mariangela couple br
9
MUITO AGRADÁVEL
Pros:

INSTALAÇÕES - DECORAÇÃO

Cons:

DEVERIA TER UM RESTAURANTE

2026-06-25 via Nuitee
Q
Quirino couple it
7
2026-06-24 via Nuitee
S
Sheena couple gb
9
Excellent stay, would recommend if you don’t want to be in the busy towns.
Pros:

Beautiful hotel and grounds , fantastic breakfast and extremely helpful and friendly staff. Pool was excellent, very clean and well maintained.

Cons:

Bathrooms could do with a bit of upgrading and soft furnishings in bedrooms a bit dated.
Bar very pricy and would benefit from serving evening meals.

2026-06-24 via Nuitee
B
Bianca extended_group it
9
Super !
Pros:

La piscina all’ultimo piano super rilassante e con idromassaggio. La colazione super.

Cons:

Niente

2026-06-24 via Nuitee
A
Alessandro solo_traveller it
10
Pros:

Tutto

2026-06-23 via Nuitee
D
D couple nl
8
Een luxe hotel met veel comfort
Pros:

De kamer en balkon/dakterras

Cons:

Shampoo in knijpflessen

2026-06-23 via Nuitee
P
Philip couple gb
7
2026-06-23 via Nuitee
U
Ulrike couple at
10
Perfekt für uns.
Pros:

Sehr schönes Hotel in für uns perfekter Lage. Gutes Frühstück, tolles Spa Angebot. Alle Mitarbeiter äußerst freundlich und zuvorkommend. Haben den Aufenthalt sehr genossen 😊

2026-06-23 via Nuitee
L
Luigi couple it
7
2026-06-22 via Nuitee
N
Natalia couple ee
9
2026-06-22 via Nuitee