Courtyard Atlanta Airport West

Hotels
•
Courtyard by Marriott
7.6 (373 reviews)
3400 Creek Pointe Drive , Atlanta , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location for airport access
Friendly staff
Welcoming reception
Cons:
Cleanliness issues with rooms
Lack of promised amenities
Service inconsistencies

Categories

Cleanliness
5.04
Several negative mentions of cleanliness with stained bedding and mold found in rooms.
Service
9.01
Staff received positive mentions for friendliness, although some service issues were reported.
Location
9.55
Conducive location near airport and dining options, as mentioned positively in reviews.
Room Quality
6.51
Issues with the room quality including pests, musty smells, and broken locks reported by guests.
Amenities
6.04
Lack of basic amenities such as free breakfast or proper hygiene products noted.
Value for Money
7.99
Mixed sentiments regarding pricing and charges compared to what was advertised.
Food and Beverage
8.04
Breakfast was charged despite guests expecting it to be free.
Overall Experience
8.62
General sentiment reflects mixed experiences, with some positives balancing out significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:06

Property Description

Convenient Location and Amenities
Courtyard Atlanta Airport West, just 4 miles from Hartsfield-Jackson International Airport, boasts both indoor and outdoor pools. The free Wi-Fi throughout the hotel ensures you stay connected effortlessly.

Modern Comfort and Fitness Options
The elegantly-furnished, spacious rooms come with cable TV and air conditioning, offering a comfortable retreat. Stay active at the well-equipped gym with cardiovascular equipment, or opt for the shuttle service to travel hassle-free to the airport.

Delightful Dining Experience
Indulge in a delicious breakfast buffet of American meals at The Courtyard Café, setting the perfect tone for your day ahead. Book now for a seamless stay at Courtyard Atlanta Airport West.

Important information:

Please note the City Tax is a State Recovery Fee is not included in the price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 373 reviews
Cleanliness: 5.04
Service: 9.01
Location: 9.55
Room Quality: 6.51
Amenities: 6.04
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.62
P
Percie • couple • us
2
2026-01-19 • via Nuitee
W
Warren • solo_traveller • us
9
2026-01-19 • via Nuitee
S
Schenita • couple • us
8
Pros:

The staff were super friendly and accommodating. I reported my room assignment overwhelming smelled of smoke and without hesitation I was immediately reassigned.

Cons:

My first room smelled of cigarette smoke. I’m asthmatic and was taken aback as the room was a non smoking room.

2026-01-15 • via Nuitee
E
Eric • couple • us
10
Definitely coming back
Pros:

Great location and very nice and clean

2026-01-03 • via Nuitee
C
Chesley • couple • us
10
2025-11-20 • via Nuitee
A
Aquatta • solo_traveller • us
10
Nice
Pros:

I like that I was given a complimentary snack bag. And the front desk ladies was welcoming and warm.

Cons:

N/A

2025-11-10 • via Nuitee
K
Kim • family_with_children • us
5
Could have been better
Pros:

The staff at the front were friendly

Cons:

The safa/bed had big stains on it. The shower mat was dirty. The sink stopper in the bathroom did not come up all the way so the water took a while to go down/out.

2025-11-10 • via Nuitee
J
Jeffrey • couple • us
8
2025-11-10 • via Nuitee
5
580saylir • Business
2
COCKROACHES CRAWLING THE WALLS + BEDBUGS
Pros:

Huge cockroach, the kind that flies, crawling in our room. I also got bedbug bites and itchiness all over as soon as my body touched the bedsheets. Please do yourself a favor and don’t come here.

2025-10-28 • via Tripadvisor
S
Susanna • couple • ch
8
Optimal für eine Nacht zwischen Ankunft und Weiterreise
Pros:

Nähe zum Flughafen, Restaurants und Einkauftszentrum zu Fuss erreichbar.

Cons:

Ein Haartrockner im Badezimmer.

2025-10-15 • via Nuitee
F
Felicia • partner
8
Pros:

The hotel was clean and everyone was friendly. The room I had needed some upgrades but it was ok

2025-10-11 • via Nuitee
J
Janice • extended_group • us
9
2025-10-05 • via Nuitee
B
Bennie
2
Very disappointing
Pros:

This location was in the midst of renovation and the staff were doing the best they could under the circumstances.

2025-10-02 • via Nuitee
B
bobby • family_with_children • us
8
Overall stay was good.
Pros:

We thought the breakfast was free but had to pay for breakfast and the location was very close to the interstate which was very good.

Cons:

SHould advertise that, you have to pay for Breakfast.

2025-09-30 • via Nuitee
K
Kathryn
8
Pros:

Great area for shopping and dining.

2025-09-26 • via Nuitee
K
Kerina
6
Pros:

My room was full of mold, the linens were not clean. My door was previously kicked in and wouldn’t lock I had to put a chair in front to feel safe. The lighting out back in the lounge area was broken

2025-09-25 • via Nuitee
T
Tiheia • partner
8
Pros:

Very nice stay and close to stores and restaurants.

2025-09-22 • via Nuitee
6
699teresab • Family • Gray, Georgia
6
This hotel quite literally met the need!
Pros:

This hotel quite literally met the need: it’s only about 5 minutes from offsite airport parking, which made travel logistics a breeze. Beyond that, it leaves a bit to be desired. The room had a musty feel, with baking soda tucked into corners to combat a clear moisture issue. The air conditioner rattled all night, but to its credit, it did keep the room cold. Overall, it’s not a place I’d choose for comfort or a longer stay, but if proximity to the airport is your top priority, it does the job

2025-09-20 • via Tripadvisor
K
Karia • extended_group • us
5
Lessons and blessings
Cons:

Very dissatisfied about the beyond 14 business day wait for my deposit also when booking through the booking.com app once I arrived at the property the fee was several dollars higher than stated on the app

2025-09-20 • via Nuitee
J
Jewell • family_with_children • us
9
2025-09-09 • via Nuitee