Residence Inn by Marriott San Antonio SeaWorld / Lackland

Hotels
•
Residence Inn
8.1 (187 reviews)
2838 Cinema Ridge , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great breakfast
Nice location
Good amenities
Cons:
Outdated facilities
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.35
Multiple mentions of outdated facilities and cleanliness issues.
Service
9.35
Staff was amazing and proactive.
Location
8.85
Safe Location close to SeaWorld.
Room Quality
6.35
Room smelled old, and there were maintenance issues.
Amenities
8.35
Pool and basketball court were appreciated.
Value for Money
7.85
The hotel was overpriced for the quality.
Food and Beverage
9.35
Breakfast was great with loved offerings.
Overall Experience
8.35
A mix of great experiences but some concerns on cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:38

Property Description

Convenient Location
Located just off I-410, our Residence Inn is a short drive from SeaWorld and the airport, making it the perfect base for your San Antonio adventures.

Comfortable Accommodations
Each guest room is equipped with modern amenities including satellite TV, free Wi-Fi, a fully-equipped kitchen, and a private bathroom, ensuring a relaxing stay for all our guests.

Fantastic Amenities
Enjoy our indoor swimming pool and whirlpool during your stay, and start your day right with a complimentary hot breakfast. Take advantage of our grocery shopping service to make your stay even more convenient.

Ready to experience the best of San Antonio? Book your stay at Residence Inn San Antonio SeaWorld/Lackland now!

Important information:

Please note: there is a nonrefundable pet fee of USD 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 8 per day.

Location

Guest Reviews

8.1
Based on 187 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 6.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 9.35
Overall Experience: 8.35
P
Priscilla • family_with_children • us
10
Easy check in plenty of restaurants in the area,pet friendly very spacious rooms
Pros:

Great location pet friendly and easy check in

2026-01-25 • via Nuitee
V
Victor • family_with_children • us
10
2026-01-20 • via Nuitee
K
Kayla • family_with_children • us
6
2026-01-19 • via Nuitee
J
Jerica • solo_traveller • us
10
2026-01-15 • via Nuitee
E
EDWARD THOMAS • solo_traveller • us
10
2026-01-15 • via Nuitee
J
Johnny • couple • us
10
2026-01-14 • via Nuitee
M
Marcy • family_with_children • us
6
It was decent. The staff was great.
Pros:

Miss Roxanne & Marco were very pleasant, very very pleasant. Roxanne is a jewel to the company. Marco is a diamond as well. He allowed me to extend my day with no questions asked. Miss Roxanne treated me like a human and acknowledge my family. Those are very great people. Mr. Darrell was so nice. He helped me with my batteries for my remote. The staff is beautiful.

Cons:

The pool was dirty and Green and we booked the hotel based upon the indoor pool and the Jacuzzi wasn’t working. The light was broke at the basketball court. And I wasn’t too fond of the breakfast.

2026-01-05 • via Nuitee
M
Modupe • family_with_children • us
9
2025-12-30 • via Nuitee
A
Albert • couple • us
10
2025-12-28 • via Nuitee
A
Albert • couple • us
10
2025-12-22 • via Nuitee
A
Albert • couple • us
10
2025-12-21 • via Nuitee
B
Bradbery • family_with_children • us
1
2025-11-07 • via Nuitee
C
Craig • solo_traveller • us
10
2025-10-14 • via Nuitee
J
Joselyn • extended_group • us
10
Will come again
Pros:

Staff was amazing!

2025-10-07 • via Nuitee
A
Adame • family_with_children • us
10
2025-09-08 • via Nuitee
G
Gary • couple • us
10
Wonderful experience.
Pros:

Clean, comfortable. Staff was excellent. Highly recommend.

2025-09-07 • via Nuitee
C
chirantan
10
Pros:

t

2025-09-04 • via Nuitee
S
Sierra • extended_group • us
4
Pros:

Safe Location close to SeaWorld

Cons:

The hotel was definitely outdated , room smelled old like a basement , rugs need to be cleaned, , mold in the restroom, hotel has potential but it's definitely time to upgrade it's way over priced

2025-09-01 • via Nuitee
J
Janet • family
6
Pros:

Liked pTio area. Was not informed that housekeeping services was by request only. Broken sink in bathroom, potentially harmful. Ice machine not working.

2025-08-25 • via Nuitee
H
Hallie
10
Comfy beds and hot breakfast!
Pros:

Loved the hot oatmeal with brown sugar and walnuts on top! Comfortable beds!

2025-08-10 • via Nuitee