Comfort Suites Salem-Roanoke I-81

Hotels
•
Comfort Suites
8.2 (574 reviews)
100 Wildwood Road , Salem , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Pool closed
Issues with amenities
Limited TV functionality

Categories

Cleanliness
8.01
Most reviews describe the hotel as clean, but some issues with rough comforter coverings were noted.
Service
8.78
The front desk staff was frequently mentioned as friendly and professional.
Location
8.62
Conveniently located near food and freeway, often praised.
Room Quality
8.37
Rooms were spacious and comfortable, meeting expectations.
Amenities
7.5
Pool and recreational facilities were reported as under-maintained, leading to lower scores.
Value for Money
8.16
Guests felt the hotel provided good value given the overall experience.
Food and Beverage
8.01
Breakfast options were good but had limited warm options as per some reviews.
Overall Experience
8.18
Overall satisfaction was generally high with a few exceptions regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Convenient Location and Nearby Attractions
The newly built Comfort Suites hotel, located off Interstate 81, offers easy access to local points of interest such as the James I. Moyer Sports Complex and Dixie Caverns.

Comfortable Accommodations and Amenities
Spacious guest rooms come with modern amenities like microwaves, refrigerators, and flat-screen TVs. Guests can also enjoy the indoor heated pool, hot tub, and free hot breakfast.

Business and Leisure Facilities
Business travelers will appreciate the public computer, meeting room, and access to copy/fax services. For leisure, guests can explore outdoor activities or visit the nearby Valley View Mall for shopping.

Book now to experience the perfect blend of comfort and convenience at our Salem, VA hotel!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 574 reviews
Cleanliness: 8.01
Service: 8.78
Location: 8.62
Room Quality: 8.37
Amenities: 7.5
Value for Money: 8.16
Food and Beverage: 8.01
Overall Experience: 8.18
M
Matt • solo_traveller • us
6
2026-07-13 • via Nuitee
N
Nicole • family_with_children • us
5
Bed was the best part... musty & old.
Pros:

Convenience to highway

Cons:

It smelled musty & was not clean enough. It's old & has partially been redone. Pool was cloudy & cold. Hot tub under construction in pool area.

2026-07-12 • via Nuitee
G
Gwendolyn • solo_traveller • us
8
2026-07-08 • via Nuitee
L
Leigh • solo_traveller • us
8
2026-07-06 • via Nuitee
S
Shelly • couple • us
10
2026-07-04 • via Nuitee
D
Desiree • solo_traveller • us
8
Great rooms, decent breakfast options, gross seating
Pros:

The location was perfect for traveling along the interstate. The beds were super clean and comfortable.

Cons:

The breakfast area was dirty. The floors were super sticky and the seats had food and dirt on them. The dining bench seating had visible stains and spills. It was overall sticky. The food counters and serving items were fine, it was the tables and seating area that failed.

2026-07-04 • via Nuitee
A
Aaron • couple • us
10
2026-06-30 • via Nuitee
T
Theodore • solo_traveller • us
7
Pros:

Clean and comfortable

Cons:

Air conditioner was noisy

2026-06-29 • via Nuitee
D
Deb • couple • us
9
2026-06-28 • via Nuitee
B
Brittany • couple • us
7
2026-06-23 • via Nuitee
J
Jerry • couple • us
9
It was a good stay and loved the room.
Pros:

Really nice hotel. The staff was great. Nice breakfast with lots of room.

Cons:

The only downside was the hot tub was being renovated.

2026-06-23 • via Nuitee
C
Caleb • solo_traveller • us
6
Pros:

It was conveniently close to highway

Cons:

Cleanliness could definitely be stepped up

2026-06-22 • via Nuitee
C
Chris • couple • us
9
2026-06-22 • via Nuitee
K
Karen • couple • us
7
Tried this location because it was listed as "new" wont be using again
Pros:

Convenient location. Front dest hostess was friendly.

Cons:

I am 5'1", with bad hips. Beds were too high to get into without difficulty.
Water damage in shower. No hand held shower.
Hot tub in pool area was dry, unusable.
Limited breakfast selections.
Noticed elevator's last safety inspection 2023, that is 3 years ago, should be done annually.
Fingerprints everywhere on stainless inside and outside of elevator.

2026-06-20 • via Nuitee
R
Robby • family_with_children • us
10
2026-06-15 • via Nuitee
C
Charlotte • solo_traveller • us
9
It was clean and comfortable
Pros:

The staff was friendly. The breakfast was good. The bed was comfortable.

Cons:

Breakfast ended at 9:00.

2026-06-14 • via Nuitee
M
Mike McCarthy • family_with_children • us
7
2026-06-10 • via Nuitee
B
Blanca • couple • us
10
Fue un éxito
Pros:

Súper limpio , tiene todo lo necesario en la habitación lo recomiendo muchísimo. Y muy buena ubicación muchos restaurantes y súper mercados serca

2026-06-05 • via Nuitee
D
David • couple • us
8
2026-06-04 • via Nuitee
D
Dianeya • couple • us
10
2026-06-02 • via Nuitee