Comfort Suites Salem-Roanoke I-81

Hotels
Comfort Suites
8.2 (567 reviews)
100 Wildwood Road , Salem , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Pool closed
Issues with amenities
Limited TV functionality

Categories

Cleanliness
8.01
Most reviews describe the hotel as clean, but some issues with rough comforter coverings were noted.
Service
8.78
The front desk staff was frequently mentioned as friendly and professional.
Location
8.62
Conveniently located near food and freeway, often praised.
Room Quality
8.37
Rooms were spacious and comfortable, meeting expectations.
Amenities
7.5
Pool and recreational facilities were reported as under-maintained, leading to lower scores.
Value for Money
8.16
Guests felt the hotel provided good value given the overall experience.
Food and Beverage
8.01
Breakfast options were good but had limited warm options as per some reviews.
Overall Experience
8.18
Overall satisfaction was generally high with a few exceptions regarding amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Convenient Location and Nearby Attractions
The newly built Comfort Suites hotel, located off Interstate 81, offers easy access to local points of interest such as the James I. Moyer Sports Complex and Dixie Caverns.

Comfortable Accommodations and Amenities
Spacious guest rooms come with modern amenities like microwaves, refrigerators, and flat-screen TVs. Guests can also enjoy the indoor heated pool, hot tub, and free hot breakfast.

Business and Leisure Facilities
Business travelers will appreciate the public computer, meeting room, and access to copy/fax services. For leisure, guests can explore outdoor activities or visit the nearby Valley View Mall for shopping.

Book now to experience the perfect blend of comfort and convenience at our Salem, VA hotel!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 567 reviews
Cleanliness: 8.01
Service: 8.78
Location: 8.62
Room Quality: 8.37
Amenities: 7.5
Value for Money: 8.16
Food and Beverage: 8.01
Overall Experience: 8.18
B
Brittany couple us
7
2026-06-23 via Nuitee
J
Jerry couple us
9
It was a good stay and loved the room.
Pros:

Really nice hotel. The staff was great. Nice breakfast with lots of room.

Cons:

The only downside was the hot tub was being renovated.

2026-06-23 via Nuitee
C
Chris couple us
9
2026-06-22 via Nuitee
C
Caleb solo_traveller us
6
Pros:

It was conveniently close to highway

Cons:

Cleanliness could definitely be stepped up

2026-06-22 via Nuitee
K
Karen couple us
7
Tried this location because it was listed as "new" wont be using again
Pros:

Convenient location. Front dest hostess was friendly.

Cons:

I am 5'1", with bad hips. Beds were too high to get into without difficulty.
Water damage in shower. No hand held shower.
Hot tub in pool area was dry, unusable.
Limited breakfast selections.
Noticed elevator's last safety inspection 2023, that is 3 years ago, should be done annually.
Fingerprints everywhere on stainless inside and outside of elevator.

2026-06-20 via Nuitee
R
Robby family_with_children us
10
2026-06-15 via Nuitee
C
Charlotte solo_traveller us
9
It was clean and comfortable
Pros:

The staff was friendly. The breakfast was good. The bed was comfortable.

Cons:

Breakfast ended at 9:00.

2026-06-14 via Nuitee
M
Mike McCarthy family_with_children us
7
2026-06-10 via Nuitee
B
Blanca couple us
10
Fue un éxito
Pros:

Súper limpio , tiene todo lo necesario en la habitación lo recomiendo muchísimo. Y muy buena ubicación muchos restaurantes y súper mercados serca

2026-06-05 via Nuitee
D
David couple us
8
2026-06-04 via Nuitee
D
Dianeya couple us
10
2026-06-02 via Nuitee
M
MARUFJON family_with_children uz
10
Pros:

Чистый

2026-05-25 via Nuitee
H
Heidi solo_traveller us
10
Pros:

Meeting the wonderful people who worked there. My Sag buddies Lee and Gina

Cons:

Leaving

2026-05-25 via Nuitee
H
Heidi solo_traveller us
10
Pros:

The wonderful staff. My sag buddies. GINA AND LEE

Cons:

Leaving

2026-05-25 via Nuitee
M
Marissa couple us
1
Pros:

The hot tub was not working at the time witch sucked. Then got woken up at 630am by fire alarm, go ask what's going on and they tell us the sprinkler system is messed up and then the alarms kept going off until we finally left at 10am. It was horrible.

2026-05-18 via Nuitee
M
Mike couple us
5
It was ok
Pros:

It was very good for the price

Cons:

The heater/AC did not work in my room and then asked to switch rooms only to get switched to another room where the heater and AC did not work as well

2026-05-01 via Nuitee
K
Kim solo_traveller us
8
2026-04-30 via Nuitee
L
Lisette couple ca
10
2026-04-30 via Nuitee
D
Deborah solo_traveller us
9
2026-04-23 via Nuitee
N
Narva couple us
8
2026-04-20 via Nuitee