Holiday Inn Campeche by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (211 reviews)
Avenida Resurgimiento Sin Numero , Campeche , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Cleanliness issues
Service inconsistencies
High prices for the experience

Categories

Cleanliness
7.69
Multiple mentions of cleanliness issues, with some reviews describing the rooms as dirty.
Service
8.66
Some reviews indicate poor service interactions, but overall positive sentiment about staff friendliness.
Location
9.2
Positive remarks on location, with many reviewers highlighting it as a strong point.
Room Quality
8.15
Rooms described as spacious and comfortable, though some mention the need for maintenance.
Amenities
7.68
General lack of additional amenities like a bar was noted, affecting overall satisfaction.
Value for Money
8.14
Some reviews suggest that the quality does not match the price, but others found it acceptable.
Food and Beverage
8.19
Mixed reviews on food quality, with some positive comments, but several critiques on restaurant service.
Overall Experience
8.66
General sentiment was positive overall, despite some specific criticisms regarding service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:12

Property Description

Luxurious Accommodations
Indulge in the comfort of air-conditioned rooms featuring flat-screen TVs and plush pillow-top mattresses. With marble floors and a cozy sofa, relaxation is guaranteed at Campeche Holiday Inn.

Delightful Dining Options
Savor authentic Mexican cuisine at Antara restaurant, open for breakfast, lunch, and dinner. Quench your thirst with refreshing cocktails at Aqua bar, perfect for unwinding after a long day of exploration.

Convenient Amenities
Stay connected with free internet access at the business centre, take a refreshing dip in the year-round outdoor pool, or stay active at the fitness centre. With free on-site parking and proximity to Del Valle University, convenience is key at Holiday Inn Campeche.

Experience luxury, convenience, and exceptional service at Holiday Inn Campeche.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room rate including breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CPE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 211 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.66
M
Maria Teresa • couple • mx
10
agradable
2026-01-26 • via Nuitee
H
Herbe • family_with_children • mx
8
Pros:

La ubicacion frente al melecon

Cons:

Estaba en plena remodelacion y tardaron mucho en darnos la habitacion

2026-01-25 • via Nuitee
S
SEBASTIAN • solo_traveller • mx
7
2026-01-19 • via Nuitee
C
Catherine • extended_group • mx
10
Pros:

Siii

2026-01-19 • via Nuitee
I
Irene • family_with_children • fr
10
Pros:

Era muy bonito y teníamos unas vistas al mar espectaculares. Tenía balcón con vistas maravillosas y se aparcaba sin problema. El desayunio estuvo bien.

Cons:

Decidimos cenar en Nochebuena y fue muy caro para lo que nos dieron. Además tenían el aire acondicionado a tope. Al ser invierno no veía la necesidad del aire acondicionado tan fuerte.

2026-01-15 • via Nuitee
A
Alan • family_with_children • mx
9
Todo increible menos un mesero
Pros:

Las habitaciones y la comida perfectas

Cons:

Hay un mesero que realmente es nefasto, nos toco en el desayuno tratando de vendernos unas tierras , le pedimos un jugo de naranja y cafe , lo trajo en la misma taza jugo de naranja y cafe mezclados, no se como le dan el trabajo de contacto con huesped o comensal , teniendo una persona como el mesero no se el nombre porwue no lo tenia en gafete pero realmente no tiene nada de respeto , pesimo servicio del mesero, todos los demas al 100 siempre perfecto

2026-01-10 • via Nuitee
L
Ludivine • family_with_children • fr
4
Très décevant pour un holiday Inn
Pros:

Pas grand chose.

Cons:

Nous avons dîner au restaurant, c'était infâme. Mon mari a commandé une pizza qu'il a obtenu une fois que nous avions terminé de manger et elle était remplie d'huile. La porte de notre chambre s'est bloquée, le personnel hautain ne nous a pas cru, il a fallu que nous insistions pour que le.personnel vienne vérifier par eux même. Service pas du tout à la hauteur des Holiday Inn.

2025-12-28 • via Nuitee
J
Jhoana • solo_traveller • mx
10
Pros:

La habitación

Cons:

9

2025-12-26 • via Nuitee
J
Jette • family_with_children • dk
8
2025-12-25 • via Nuitee
A
Amanda • family_with_children • mx
8
2025-12-01 • via Nuitee
J
Jorge • solo_traveller • mx
7
2025-11-22 • via Nuitee
C
Carrillo • extended_group • mx
1
Pros:

Remodeling never said that, requested handicap not abailable

2025-11-21 • via Nuitee
C
Carlos • solo_traveller • es
9
2025-11-19 • via Nuitee
S
Sidney • solo_traveller • it
9
2025-11-18 • via Nuitee
R
restaurante • couple • mx
7
2025-11-14 • via Nuitee
M
Miriam • couple • mx
8
Buena ubicación, el precio elevado para la calidad
Pros:

Ubicación

Cons:

El asiento de descanso estaba manchado

2025-11-13 • via Nuitee
S
Serena • couple • de
8
Cons:

Nicht so sauber

2025-11-12 • via Nuitee
J
Jaime • couple • mx
7
Aceptable
Pros:

la ubicacion

Cons:

Que estaba en remodelacion

2025-11-10 • via Nuitee
L
Laura Luz • extended_group • mx
8
2025-10-23 • via Nuitee
S
Stephane • solo_traveller • be
6
Correct et confortable, mais un peu cher pour ce que c'est.
Pros:

La localisation, les heures de repas très larges, la grandeur de la chambre, le sourire du personnel

Cons:

L'absence de frigo dans la chambre (inconvenant dans un hôtel de ce niveau), et surtout, le prétexte à pourboire à chaque occasion. Le petit-déjeuner étant compris, on vous fait signer un ticket à zéro en mettant bien évidence que vous pouvez ajouter 10, 15 ou 20% du montant comme pourboire, et on vous fait la tête si vous n'ajoutez rien. Quand on prend le petit-déjeuner compris, c'est pour ne pas avoir à débourser en plus.

2025-10-18 • via Nuitee