Candlewood Suites Colonial Heights - Fort Lee by IHG

Hotels
•
Candlewood Suites
7.4 (274 reviews)
15820 Woods Edge Road , Colonial Heights , us
+1 804-526-0111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Free laundry
Cons:
Cleanliness issues
Maintenance problems
Limited breakfast

Categories

Cleanliness
5.98
Multiple reviews indicated cleanliness issues, including dirty carpets and hair in the tub.
Service
8.45
Front desk staff were friendly and accommodating, but there were ongoing maintenance issues.
Location
8.99
The hotel is conveniently located near shops and train tracks.
Room Quality
6.44
Mixed sentiments regarding room quality, with some complaints about upkeep and amenities.
Amenities
7.47
Amenities such as laundry were appreciated, but there was no breakfast as promised.
Value for Money
6.93
Price was not justified by the quality of stay and existing issues.
Food and Beverage
6.48
Breakfast options were limited and not impressive.
Overall Experience
8.45
While there were significant issues, the overall stay was comfortable and affordable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:24

Property Description

Convenient Location
Situated near Interstate 95, Candlewood Suites in Colonial Heights offers easy access to nearby shopping and dining options.

Comfortable Accommodations
Each room at the hotel is thoughtfully decorated with plush bedding, a fully equipped kitchen, and modern amenities like a flat-screen TV and work desk.

Convenient Facilities
Guests can take advantage of the business center, laundry facilities, and 24-hour reception available at Candlewood Suites.

Experience comfort and convenience at Candlewood Suites Colonial Heights – Fort Lee. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 274 reviews
Cleanliness: 5.98
Service: 8.45
Location: 8.99
Room Quality: 6.44
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 8.45
J
Jozy • family_with_children • us
9
Enjoyed my stay.room was very clean.
2026-08-11 • via Nuitee
T
Takia • couple • us
8
2026-08-02 • via Nuitee
C
Catherine • couple • us
10
2026-07-18 • via Nuitee
C
Cristina • couple • us
10
2026-07-14 • via Nuitee
C
cheyenne • family_with_children • us
1
The dissatisfaction of my stay is indescribable. Staff will be in your privacy and breach your information. The floors w
2026-07-12 • via Nuitee
D
Dee • family_with_children • us
8
2026-07-11 • via Nuitee
C
Crystal • couple • us
9
Pros:

Everything was pretty cool was close to everything and quite everybody was nice will definitely stay again

Cons:

Honestly I don’t have anything to complain about

2026-07-06 • via Nuitee
C
casidy • solo_traveller • us
8
Pros:

It was clean and the location was good, however the train tracks behind the hotel was not ideal !

2026-06-22 • via Nuitee
M
MURILLO • couple • us
10
Great service and stay
Pros:

It was clean and modern

Cons:

No breakfast

2026-06-14 • via Nuitee
C
Corey • couple • us
10
2026-06-14 • via Nuitee
K
Kenny • family_with_children • us
6
Pros:

The staff were really friendly

Cons:

The hallways had a weird smell to it and the beds were uncomfortable

2026-06-09 • via Nuitee
C
Celena • couple • us
9
2026-05-21 • via Nuitee
S
Sharon • family_with_children • us
10
Pros:

From check in to check out everything was awesome

Cons:

NA

2026-05-18 • via Nuitee
D
Donald • solo_traveller • us
7
Comfortable, pet friendly
Pros:

Nice staff. Comfortable one-bedroom. Pet friendly.

Cons:

End entrance door was not locked. Didn't need key to get in.

2026-05-17 • via Nuitee
T
Tyshira • family_with_children • us
8
2026-05-12 • via Nuitee
B
Blizzard • solo_traveller • us
10
2026-05-10 • via Nuitee
T
Trina • couple • us
6
I will select another hotel next time and I used to love Candlewood
Pros:

The front desk staff was excellent. My room however was not very clean. There was hair in the tub and the room did not smell like it had been cleaned.

Cons:

Cleaned the room thoroughly.

2026-04-30 • via Nuitee
M
Mary • solo_traveller • us
4
Terrible and if I wasn’t so tired I would have left
Pros:

Beds were comfortable

Cons:

No breakfast for the rate you charge
Shade was torn and I was on the ground floor
No ice machine
Room was musty and carpet was gross

2026-04-16 • via Nuitee
F
Futrell • family_with_children • us
10
Pros:

Clean rooms and welcoming staff.

Cons:

Nothing

2026-04-09 • via Nuitee
L
Lisa • family_with_children • us
10
Pros:

Room had a little kitchen, even had a dishwasher. Staff was super nice.

Cons:

Nothing, everything was good.

2026-04-08 • via Nuitee