Candlewood Suites Colonial Heights - Fort Lee by IHG

Hotels
•
Candlewood Suites
7.6 (147 reviews)
15820 Woods Edge Road , Sussex , US
+1 804-526-0111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good/central location
Comfortable rooms (some reports)
Pet friendly
Modern rooms
Would stay again / positive overall service
Cons:
No breakfast
No ice machines on floors
Train noise from nearby tracks
Weird smell in hallways
Uncomfortable beds (reported by at least one guest)
Unsecured entrance door / security concern

Categories

Cleanliness
7.8
Multiple reviewers said rooms were clean and modern, though one mentioned a weird smell in the hallways which slightly lowered the sentiment.
Service
9
Staff were repeatedly described as friendly and helpful; several guests praised check-in/check-out and indicated they would stay again.
Location
7.6
Guests noted the hotel was close to everything (convenient), but proximity to train tracks created a negative noise factor for some.
Room Quality
7.4
Rooms described as comfortable and modern by some, but at least one guest reported uncomfortable beds — overall mixed but generally positive.
Amenities
5.5
Several amenity issues were reported: lack of ice machines on floors, no breakfast, and an unsecured entrance door; pet-friendliness was a positive note.
Value for Money
7.6
Standard quality for this hotel tier.
Food and Beverage
6
No breakfast was specifically mentioned as a downside, indicating weaker F&B satisfaction.
Overall Experience
9.9
Overall commentary was very positive ('everything was awesome', 'will definitely stay again', 'great service and stay'), reflecting strong guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Situated near Interstate 95, Candlewood Suites in Colonial Heights offers easy access to nearby shopping and dining options.

Comfortable Accommodations
Each room at the hotel is thoughtfully decorated with plush bedding, a fully equipped kitchen, and modern amenities like a flat-screen TV and work desk.

Convenient Facilities
Guests can take advantage of the business center, laundry facilities, and 24-hour reception available at Candlewood Suites.

Experience comfort and convenience at Candlewood Suites Colonial Heights – Fort Lee. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 147 reviews
Cleanliness: 7.8
Service: 9
Location: 7.6
Room Quality: 7.4
Amenities: 5.5
Value for Money: 7.6
Food and Beverage: 6
Overall Experience: 9.9
S
Stewart • couple • us
8
2026-11-04 • via Nuitee
R
Rohde • family_with_children • us
10
2026-11-03 • via Nuitee
B
Barbara • extended_group • us
10
Cons:

Need ice machine on floors not given to you by staff

2026-10-16 • via Nuitee
T
Tiffany • solo_traveller • us
8
2026-10-12 • via Nuitee
H
Hailey • couple • us
10
2026-10-10 • via Nuitee
C
CHANNING • couple • us
10
2026-09-08 • via Nuitee
J
Jozy • family_with_children • us
9
Enjoyed my stay.room was very clean.
2026-08-11 • via Nuitee
T
Takia • couple • us
8
2026-08-02 • via Nuitee
C
Catherine • couple • us
10
2026-07-18 • via Nuitee
C
Cristina • couple • us
10
2026-07-14 • via Nuitee
C
cheyenne • family_with_children • us
1
The dissatisfaction of my stay is indescribable. Staff will be in your privacy and breach your information. The floors w
2026-07-12 • via Nuitee
D
Dee • family_with_children • us
8
2026-07-11 • via Nuitee
C
Crystal • couple • us
9
Pros:

Everything was pretty cool was close to everything and quite everybody was nice will definitely stay again

Cons:

Honestly I don’t have anything to complain about

2026-07-06 • via Nuitee
C
casidy • solo_traveller • us
8
Pros:

It was clean and the location was good, however the train tracks behind the hotel was not ideal !

2026-06-22 • via Nuitee
M
MURILLO • couple • us
10
Great service and stay
Pros:

It was clean and modern

Cons:

No breakfast

2026-06-14 • via Nuitee
C
Corey • couple • us
10
2026-06-14 • via Nuitee
K
Kenny • family_with_children • us
6
Pros:

The staff were really friendly

Cons:

The hallways had a weird smell to it and the beds were uncomfortable

2026-06-09 • via Nuitee
C
Celena • couple • us
9
2026-05-21 • via Nuitee
S
Sharon • family_with_children • us
10
Pros:

From check in to check out everything was awesome

Cons:

NA

2026-05-18 • via Nuitee
D
Donald • solo_traveller • us
7
Comfortable, pet friendly
Pros:

Nice staff. Comfortable one-bedroom. Pet friendly.

Cons:

End entrance door was not locked. Didn't need key to get in.

2026-05-17 • via Nuitee